Dreadful in every way then they dont let you cancel and auto renew your bill and threaten you with debt collectors. Go to any review site and you will find out what this company is about!

They are very good at taking payments and setting you up but if you have a problem their technical support is very poor. They do not read your support ticket fully and miss out several of the questions that you ask. There has been a problem with my website, so they just turned if off. Didn't contact me first. Just turned the entire website off. When I have contacted them they were not able to give a full answer and several times they said everything was fine, but then later still turned it off. I am moving all of my websites from Streamline.net to Hostpapa. Whos technical staff are excellent.

I have been with this outfit for 6 yrs, had a bulk web package £175.00 for 2 yrs, renewed 2 yrs later £189.00 thats fair and ok. no price sent for renewal this time, they just took £330.00 out of my account. i asked them why a 75% increase, no answer. BEWARE DO NOT USE THESE ROBBERS AND PLEASE DO NOT GIVE THEM ACCESS TO YOUR BANK ACCOUNT.

I was a loyal customer of theirs for years, I no longer wanted to continue services but missed in the small print if I didn't cancel before a certain date that they charge you for a full two years(nearly £100). They threatened to arrest me and destroy my credit rating if I did not pay. I feel incredibly angry and exploited at being forced to continue payment for a domain I didn't want. Check the small print then use someone else, anyone else

We have a bi-annual renewal with Streamline and have done for 8 years now I think, maybe longer actually! However I left the last company I worked for and never thought about changing the email address on Streamline for the domains that were registered with them for billing.... The credit card date expired that they had on file, however rather than contact us either through the email address on the registered domain hosted with them or the postal address they had they simply handed our details to a debt recovery agency, nice touch for long standing customers they could not be bothered to contact us! The bill was paid immediately with the updated credit card added to their system, however even though we are paying in advance for a service until June 2014 we still have no access to our email or web settings and apparently have to ask for this even though we are in credit for another 16 months yet! I would move but a hate the thought of such a low life company having money for nothing but I have added a calendar entry in my Outlook to make sure I move when the contract is up!

FREQUENT LOSS OF EMAIL, LOTS OF DOWN TIME, SERVICE FAILURE, FORGOT TO RENEW MY DOMAIN AFTER RECEIPT OF PAYMENT AND MOST IMPORTANTLY MADE ME LOSS OF FEW BUSINESS DEAL DUE TO LATE EMAIL SYSTEM OR MISSING EMAIL. AVOID AT ALL COST!!!!

DO NOT USE, THEY ARE FRAUDSTERS. Cancelled the hosting, moved the domain, all seemed well having used them for four years, then six months later received letters from CCI demanding money. It would appear they have been trying to debit an old credit card under some continuous payment authority that I was not even aware of. I narrowly escaped having my money plundered. No correspondence and scant information except when chasing you for money you do not even owe. The following was printed in the guardian 14/12/12, note the part about online fraudsters, it may help others being sent threat letters . The Office of Fair Trading has warned companies that use continuous payment authorities (CPAs) to automatically renew contracts that they need to start treating customers more equitably or face a crackdown on the issue. Following years of complaints from consumers who have found gym, roadside recovery or other contracts automatically renewed without their permission or knowledge, the OFT says it has "fired a warning shot across the bows" of organisations using these automatic renewal payments that they need to stop abusing the system. CPAs allow a business to take a series of payments using a customer's debit card or credit card without having to seek express authorisation. They are mostly used to collect renewal payments for insurance policies, gym memberships, online dating, mobile and broadband services and magazine subscriptions. The OFT says firms will no longer be able to automatically sign customers up to a CPA unless they have been made aware of what they are agreeing to and that their cancellation rights have been explained. To this end, the OFT has contacted 24 businesses to "help ensure their websites comply with the principles". The AA has been one the major users of CPAs. Customers would buy annual breakdown recovery, but find that unbeknownst to them it was automatically renewed at the end of the year, whether they had agreed to it or not. The AA has generally refunded customers who complained, but others have been less forthcoming. Continuous payments have also become a favourite of online fraudsters because, unlike direct debits, they are notoriously difficult to stop. Several banks and card providers have erroneously told customers that only the company collecting the money can stop a CPA. The Financial Ombudsman Service put out a note this week making it clear that banks can and should stop the if requested by their customer. Jason Freeman, of the OFT's goods and consumer group, says: "Continuous payment authorities, used properly, provide convenience for consumers and clarity about their commitments. However, businesses must make clear to customers what they're signing up for, when payments will be taken and how they can cancel. Where they do not, businesses face the risk of enforcement action."

I have used Streamline.net since January 2007, renewing every 2 years. I was considering moving away, as I was using their Linux server, and I wanted a Windows host with ASP.NET, but wasn't willing to pay the extra £199 per year for this service. I didn't realise that their PRO package, £138 for 2 years, includes not only MySQL databases, but MSSQL and ASP.NET. Needless to say, I have switched to the PRO package. I looked around for other hosts, but couldn't find this service for a better price. Regarding their customer service, I have raised 10 support tickets since 2007, and have had them all promptly and professional resolved. I don't recall ever having to call customer services, so I can't comment on this service. I have had no issues with their billing methods.

As a customer, I had a very poor experience with Streamline.net. I find all customer communications from Streamline.net very poor. For example Streamline.net's website and 'Dashboard' interface is very unintuitive. This made the thought of managing my account and services a real chore and a very poor user experience. Additionally, I found e-mail notifications from Streamline.net very difficult to understand. The language Streamline.net used never attempted to clearly communicate with me (the customer) either; but instead e-mail's from streamline.net were like cryptic messages or riddles left for you to decode. In my time as a streamline.net customer, streamline.net seemed to do very little improve the way they communicate with their customers which I found surprising for a web-based business in 2013 and considering the wonderful things other registrar/hosting services were doing for their customers. Alas that leads me on to my final point; thankfully in my experience, the competition out there is much better than Streamline.net. As you'll see on this site that many other reviewers have added negative comments here, so look around rest assured that you will find a far better company to provide this service elsewhere.