written by Caiden172 on 29/04/2015
I was pleased with support i was given & what I thought was going to be a difficult object to achieve was made very simply. Kind Regards
written by on 19/04/2015
The process of migrating our web hosing to Names.co.uk has been handled BRILLIANTLY!! Tech support has gone beyond the call of duty to resolve any problems we had. The staff were knowledgeable, polite, patient and extremely helpful. We have no hesitation in recommending their services.
written by Edith377 on 19/04/2015
It took the best part of a day to set up the new Namesco hosting details on the Online Control Panel & Server. It took a while to establish that the server did not support Front Page. I was then was advised to use FTP Software 'Filezilla' but I found it carried a Cloud 9 Virus. I'm now using Cute FTP which is OK, but in my opinion is not as good as the MS Front Page Publishing software. It took several 'phone calls to iron out the various problems but we got there in the end. Most of the Tech support guys were helpful & patient with 77 year old. Telephone responce times could be a bit quicker.
written by Chayaj440 on 18/04/2015
I've been a happy customer of Namesco for about 7 years and, although not the cheapest on the market, this is greatly outweighed by their dedicated UK-based support and reliable services.
written by Vernoncoleman on 15/04/2015
the person I dealt with helped me through the whole registration and payment process with patience and understanding A great introduction to your company Congratulations I wish there were more like him
written by on 15/04/2015
the person I dealt with was enormously helpful and consistently patient as I struggled to register and complete payment forms. Oh that there were more such people at the other end of phones.
written by on 11/04/2015
I have recommended this company to friends in the past because they are user-friendly, efficient, affordable and their customer service is second to none. I have just bought a new domain name with email and a basic web pages and been greatly helped along with setting it all up in the space of a few hours.
written by candocubes.com on 06/04/2015
Having struggled with trying to include a promotion code on my website, I mailed tech. support. After almost instantaneous response, and several more questions, problem was resolved that same afternoon. Very impressive!
written by Hurstts105 on 28/03/2015
Really helpful fast and friendly!
written by on 27/03/2015
as a web designer i dont know much about web server or apache or deus. they helped me migrate when they could have said it was a website issue. they also went that little bit further which was really nice.
written by on 26/03/2015
I bought from names.co.uk because its a UK based company, I thought I would get on well with their services. However, I found them to be constantly focus on making me by more, instead of making my user experience a good one. When trying to Host a domain from domains.co.uk on a separate hosting package, they directed me to buy their own hosting. Their how to host 'tutorial' is an insult. Poor poor poor user experience for me.
written by Hurstep175 on 25/03/2015
He was fantastic finding the least expensive way to solve my issue and solving instantly! thank you
written by Emerson260 on 22/03/2015
Initially I was offered a helpsheet I asked for more help and it was all done for me fantastic
written by on 21/03/2015
So I had this issue where my websites hosted with namesco were displaying the subfolder and an in index.php name in the domain address bar like this. www.mydomain name/folder/index.php.contact-us when I wanted it to be www.mydomain name/contact-us.NAmesco were very patient with me even though I posted many, many messages they understood my frustration and did everything they could to point me inthe right direction until eventually they took some direct action and helped to move my files etc. it took a while to sort out but sort it they did. Very happy result.
written by knReece407 on 21/03/2015
I used this company when I started my business two years ago. Very proffesional in all areas.I would highly recommend them.
written by Rugby90 on 18/03/2015
The issue I had was a little strange on that I could send emails but none were coming back. The problem was identified as a VPS issue where incoming emails were going to an unknown server. Once identified and corrected by namesco all was well. I have no negative points to raise as I felt the representative new exactly what he was doing which he clearly did.
written by Patton283 on 11/03/2015
Mark was very helpful and sorted the problem very quickly. I have dealt with the support desk on numerous occasions and the staff are always efficient, professional and courteous. That's the main reason I use Names. Thank you.
written by MelodyGallegos218 on 10/03/2015
As always courteous and helpful. Thanks
written by MarleneRichards1948 on 08/03/2015
Spoke to an agent who was very helpful and had the account set up in minutes, she also helped us with transferring the domain and changing DNS etc, she was very charming and professional. As a regular customer I have always been very satisfied with the service provided.
written by Taylor452 on 08/03/2015
When the answer to the support query was received (next day), the solution was correct and very helpful.
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