Laptops Direct Reviews - www.laptopsdirect.co.uk

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☆☆☆☆☆

“Laptops Direct quickly accepted my order for a new...”

Written on: 04/11/2005 by paulsquire (1 review written)

Laptops Direct quickly accepted my order for a new laptop, and then they delivered the wrong model (the paperwork was correct, but not the PC supplied).

When I phoned to request a replacement, having eventually got through, the assistant refused to help and hung-up abruptly… Read Full Review

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☆☆☆☆☆

“This is first time that i'm screwed up by online seller. ”

Written on: 03/10/2005 by paramnirvana (1 review written)

This is first time that i'm screwed up by online seller.

I ordered a Sony Vaio laptop after searching on net and finding that Laptops Direct have cheapest offer.
I got a call today morning asking me to call them back. Since morning I'm calling them and no one picks up phone.
One time I was connected to someone and was told that there is problem with my DD payment, and they said they will call back.
I'm still waiting for their call.
They don't have any Customer Services department at all… Read Full Review

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☆☆☆☆☆

“I ordered a refurbished laptop from Laptops Direct...”

Written on: 08/08/2005 by cm8ft (1 review written)

I ordered a refurbished laptop from Laptops Direct (www.laptopsdirect.co.uk), they had problems with my bank address (which was the exact one I gave them as I phoned the bank to check) said they'd keep trying and call me back. I had to chase them as they didn't get back to me. By the time I eventually spoke to them it was too late to make a bank transfer and get it delivered when I would actually have been home to take delivery so I had to change delivery to the next week and my work address… Read Full Review

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★★★★★

“Just bought a new Acer laptop (Acer Aspire 5014WLMi)...”

Written on: 17/06/2005 by jimbeam (1 review written)

Just bought a new Acer laptop (Acer Aspire 5014WLMi) from Laptops Direct (www.Laptopsdirect.co.uk). Good prices, quick delivery and you can actually get through on the phone. Restored my faith in online buying… Read Full Review

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★☆☆☆☆

“Laptops Direct sold me a power adapter which is not...”

Written on: 24/05/2005 by ArtHowe (1 review written)

Laptops Direct sold me a power adapter which is not compatible with the computer. They'll talk to you about sales but the service department is really, really bad. I would rather pay extra and buy from a reliable company… Read Full Review

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★★★★★

“I bought a Fujitsu Siemens Amilo A1630 from Laptops...”

Written on: 26/03/2005 by itshopper (2 reviews written)

I bought a Fujitsu Siemens Amilo A1630 from Laptops Direct (www.laptopsdirect.co.uk). I was oringally messed around by another company who falsely claimed they had stock. But LaptopsDirect.co.uk kept me informed and only processed my payment on the day the goods were despatched. Excellent service… Read Full Review

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☆☆☆☆☆

“The Laptop (ACER Aspire 1382WLMI) worked fine during...”

Written on: 14/03/2005 by Superphaoua (1 review written)

The Laptop (ACER Aspire 1382WLMI) worked fine during 2-3 days. Then I got some trouble with the keyboard. It seems that they are debouncing problems with the keys: when I press ONE key, I get a few (3-5) wrong characters on the display. From a previous ACER laptop, it took one month to get it repaired.
Because we have to write a university report, I decided to return it after 5 working days. On my request of a return authorisation number, LAPTOPSDIRECT just ignored it and told me some technical… Read Full Review

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☆☆☆☆☆

“Laptops Direct: Life is too short for me to ever use...”

Written on: 23/12/2004 by tracet (1 review written)

Laptops Direct: Life is too short for me to ever use this company again.
I bought an IBM R51 - which by the way is excellent - but the service has been dreadful. So far.

The first computer that I recieved was faulty and since then I seem to have spent my time on the phone to them. I have tried email but that goes into a black hole too.

The technical service they offer is a recorded message of IBM's phone number.

In my experience they always promise to phone back but never do.

To top it all… Read Full Review

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☆☆☆☆☆

“Laptops Direct: Ordered a top of the range AMD 64...”

Written on: 15/12/2004 by DDehghan (1 review written)

Laptops Direct: Ordered a top of the range AMD 64 3700, 1GB RAM, 80GB HDD and a docking port on 23/11/2004, which at the time of placing the order was offered with a Next Day delivery option. This was later changed to a week. When I called their customer services on 26th Nov I was told that they expect the stock to arrive within a week, so I should expect a delivery date of 14-15th Dec! I called them on 14th and was told that the stock will arrive between 15th and 16th Dec! I called them on… Read Full Review

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★★★★★

“I have recently purchased a notebook from Laptops...”

Written on: 06/12/2004 by SarahClarke (1 review written)

I have recently purchased a notebook from Laptops Direct (www.laptopsdirect.co.uk) and I am really impressed with the service I have got. The sales advice was exceptional, the delivery was on time, and most importantly the price was outstanding. If you are looking at purchasing a laptop in the near future give these guys a call, they will not let you down!!!… Read Full Review

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★☆☆☆☆

“If you buy a system from Laptops Direct people and...”

Written on: 27/10/2004 by panayman (1 review written)

If you buy a system from Laptops Direct people and then have a problem with it, you have a serious problem. I've been waiting for a faulty laptop to be repaired for over 2 months, with not even a call to let me on the progress. In fact even getting through to them has been hard enough… Read Full Review

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★★★★★

“I bought a Sony Vaio laptop from Laptops Direct. They...”

Written on: 11/05/2004 by paulharris (1 review written)

I bought a Sony Vaio laptop from Laptops Direct. They seem to offer what many webshops fail to do- Knowledgeable sales staff and Prices. The sales staff were helpful, their prices were right and the goods arrived on time. I would thoroughly recommend them… Read Full Review

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