TGI Fridays Reviews

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★★☆☆☆
2.1
28.0% of users recommend this
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  • Quality of service

  • Quality of food

  • Value For Money

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“Somewhere to go”

★★☆☆☆

written by OmgItsRee on 12/11/2014

The food quality has slipped drastically from about a year or so ago. The portion sizes are decent but the recipe has changed so much that I no longer look forward to the food and feel it's over priced now. Generally, I like the staff, they are very friendly but blatantly work for tips. I was at the Oxford Circus restaurant and - paying by card - the waiter asked if I wanted to give a tip (I said no but it was because I prefer to tip in cash). He then said my card was declined, paused long enough for me to panic, thinking my card details had been stolen then said i'm just joking and threw it back on the table (You can imagine I didn't tip him at all after that). I went with a group of friends once to the Oxford Circus branch (there were 6 of us) and they said we would have to wait 4 hours for a table (you cant reserve a table for this branch) it was 10pm and they wouldn't even be open in 4 hours. Another time at Kingston I went with my family for a birthday, there were 8 of us and we reserved a table in advance. They squeezed us onto a 4 seater and told us they couldn't move us cause they were full (what was the point in reserving) We also had to wait 2 and a half hours before getting our food. They blatantly treat customers like cattle in order to get more money. About 2 years ago I would have given them 5 stars, I was a regular and always recommended TGIs on a night out but they have lost my loyalty and recommendation.

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“Food Quality cleainess”

★☆☆☆☆

written by Giovanna145 on 11/11/2014

We've been here a few times and the best meal and overall experience was our first time here when they They first opened. That was three years ago.?everytime we stopped by, the food quality went down, Today, we figured will try again, and this was the worst food. We ordered ribeye steak n lobster. We asked for medium. Ang got rare, we also a ordered he sampler appetizer, chicken bites was awful and the ribs taste old. Our server was nice and manager took the steak n lobster off tour bill. I hope they improve on the food. Very disappointed.

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“TGI Fridays Opinion”

★★★★☆

written by AlyssaMiller on 07/10/2014

I had no expectations of TGI Friday's when I first arrived. At first it was really busy and thought we wouldn't get a table but the waiting on staff were extremely friendly and helpful. Also the food was amazing!!! I would definitely recommend to anyone who enjoys a good burger or American food. I had chicken jack daniels strippers for starters which were out of this world and a cheeseburger for mains. 10/10 for food! The only down side is that it's a bit pricey but definitely worth it as a special occasion/treat now and then.

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“Totally rubbish ”

★☆☆☆☆

written by 460Smith on 04/08/2014

For a resturant that is supposed to serve good cocktails they taste nothing like they should and are over priced the service is terrible 45 minutes before we even got our first drink another 30 mins before our food came which was wrong the supposedly well done steak was red and almost bloody in the centre not to mention that sweet potato fries ordered to go with a grill didn't actually arrive till we were all done eating all in all I would suggest you go any where but tgi Fridays in Kingston

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“Horrible”

★☆☆☆☆

written by on 21/05/2014

Went to the TGIFridays in Amherst NH. The atmosphere was overwhelming, loud, and too dark. The food was horrible, so horrible I had a case of food poisoning later that night. The portion size on the soup was minuscule, the food burnt. The only good thing about the whole experience was the server. He was pleasant, energetic and attentive.

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“sucked ”

★☆☆☆☆

written by Pedro1958 on 23/03/2014

i hate toya and tgif tell her to stay away from my man and keep her panties on

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“Terrible!”

★☆☆☆☆

written by DMarkus on 09/03/2014

Not enough menus, drinks that were all juice or mixer, fajitas were destroyed. The steak and chicken was completely over cooked and dry, tortillas were cold and tasted rancid. Wouldn't even bring that food home to my dogs!

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“Brilliant experience every time”

★★★★★

written by madcat on 08/03/2014

Fun, exciting friendly staff, great food and good prices. The restaurant was clean even though they were extremly busy. food was fresh and tasty and super fast to arrive.

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“HORRIBLE EMPLOYEES.”

★☆☆☆☆

written by 293Gilliam on 05/03/2014

My family and I went to a TGIFridays for dinner last week, and there was a gentleman who looked like Santa.. My daughter (who is 5) was so excited and she spoke to him for a few minutes then we went to our table. She told a few tables around us how she just met Santa, and on of their EMPLOYEES told her, "SANTA DOESN'T EXIST" and the other employees around him laughed. I WAS AND STILL AM BEYONG APPUALED. Throw in slow service, mediocre food, and insensitive JERKS- if that's what you're into, by all means, this is the place for you. I will never step foot in this restaurant again. (We used to come here every time we went into town for shopping {the kids liked it}) I also called to tell the manager about what happened, I finally got a phone call back (3 days later) and I was told that after "hearing their side of the story" they were only written up...ARE YOU KIDDING ME? I could have flipped out on this ass, but I didn't say a THING so I wouldn't upset my daughter further over the situation. Screw this place.

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“My favourite restaurant chain - least favourite branch”

★★★☆☆

written by Quiche87 on 28/02/2014

I absolutely love TGI Fridays, totally addicted to their Jack Daniels sauce! If you like tasty American grill food, you'll love this place! I have noticed throughout the years there has been a decline in food quality and staff enthusiasm. I used to love going there on special occasions, as they would make a big deal and make you feel really special. Nowadays they have adopted a more "can't be bothered" attitude - miles away from what originally attracted me to this restaurant. The staff at the Enfield branch are professionals in this new behaviour and come in two extremes; either non-interactive, unfriendly and just don't care or (and I have experienced this on many occasions with their male servers) really arrogant and often over step the mark with their comments and a lack of respect. To me, they have lost that initial appeal and they should hurry to rectify that, otherwise they won't have that edge which makes them different from other American cuisine restaurants. I have noticed the bartenders at the Enfield branch mix better cocktails than at the other branches I have visited. Depending on what day or time you visit, the food varies in quality. The food is better during the week and afternoons when they are not as busy - weekends not so much. Sad that writing this review 10 years ago, they would have received 5 stars easily. All in all, maybe the nostalgia has me holding onto this chain, but I just can't get enough of their JD sauce and I'll continue to love this restaurant until that changes! :-)

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“gift cards and bonus bites”

★☆☆☆☆

written by Unsatisified on 12/02/2014

Terrible- Terrible Two years in a row I bought gift cards for Christmas to the tune of $500.00 and was told that the bonus bites cards you could use as many as you wanted to at a setting, they used to give you $10.00 cards now they give you $ 5.00 cards, I asked about being able to use as many as needed and was told that I could, [Columbia Md. Store ] that was a lie.We used to go out to dinner at TGI lied Fridays all the time, not any more, we will never go in there again. Hello Ruby Tuesdays.

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“WoW! TGI Fridays Harrisburg PA: Calorie Counting with...”

★★★★☆

written by MarkGamse on 08/02/2014

First off, I had sworn off of TGI Fridays several years back due to a number of less than yummy meals. In fact, even though this restaurant is less than a mile from my house, I would drive past this place to go to any restaurant that wasn't a TGI Fridays! I am now on a 1300 (or less) calorie a day diet, which is okay, but I still enjoy going out to eat and I do so love a beer with my meal which reduces my choices...so I figured, it's close, so why not? WoW! TGI Fridays...What an improvement! WoW! I have to say that the service was nothing short of perfect! In fact, if I could mention my servers name here I would and I would recommend that you request this fine individual when you stop by! The speed of service was fast, but not too fast, which is good if you want to relax and soak it all in and you want your food fresh made, not microwaved! The restaurant was as clean as I have ever seen an eating establishment, the atmosphere was perfect; upbeat and open...just exactly what I was looking for! I had a 440 Calorie Sirloin that was done to Medium-Rare perfection and perched on a heap of the most delicious, melt in your mouth spinach and topped with some nicely grilled veggies! A tomato, onion and fresh mozzarella mix accompanied. The deal came with a 360 calorie appetizer of Garlic & Basil Bruschetta...all for $10 and coming in at just 800 calories! I added to this three 99 calorie Corona Lights bringing together a fabulous meal with a total calorie count of just under 1100 calorie, and since I had started the day with 150 calories of oatmeal and skipped lunch (working through no-lunch?), I still came in below goal! I wanted to give it a 4.5 stars but I can't here and I would have given it a 5 start rating if the Imported Beers weren't $5 a pop...not bad, but $4 is more like it! Do yourself a favor, if you're in Harrisburg PA, and near Union Deposit Road off of Route 83...stop here, you'll thank yourself (and maybe me?) That's all I have to say about that now!

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“The food is too good!!!!”

★★★★★

written by tombaker98 on 11/12/2013

Love this restaurant. The waiters are polite and the food is amazing. I recommend the Philly Stacked Burger. It is big and delicious. Will keep you full for a day.

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“Not worth price”

★☆☆☆☆

written by on 03/08/2013

We ate at the Effingham, Illinois location. The food was not very good and the prices were high compared to the quality and quantity.

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“Okay”

★★★☆☆

written by on 05/06/2013

Their food is okay but while I was peacefully enjoying my dinner there... I found a spider crawling on me!!!!!! I was gross out! T.G.I Friday needs to CLEAN!

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“Bad food”

★☆☆☆☆

written by on 27/04/2013

The survice was fine the waitress Did try her best to please us all But it just was not anouth ,for the Other waiters that held the HOT plate with a Cloth but fort it was ok to hand it over to my Auntie so it burnt her hand!! Then to be surved a noodle salad That we had to play find the noodles With lol My cousin had a WEDGE salad well that takes The bisuit! It was a quauter of a ice burg lettice With a sprinklin of some hard bacon bits on It pmsl ! The chicken fingers was dry and tastless We all left our plates with half our dinner on What a waste of food and money .

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“TERRIBLE EXPERIENCE TGI FRIDAYS GRAND RAPIDS MI”

★☆☆☆☆

written by SWEETNAM on 09/04/2013

TOOK 25 MINUTES TO BE APPROACHED BY SERVER. ONLY 6 CUSTOMERS HERE TODAY. FRENCH FIES WERE ROTTEN

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“Never again!”

★☆☆☆☆

written by on 26/03/2013

TGI Fridays - Gulf Freeway/Houston - Last time I waited 40 minutes for the salad, 25 for the wine. Gave it another try; mistake. Ordered steak rare, but it arrived almost alive! Great too to hear the waitress & cook arguing about it in the kitchen when I sent it back. Place was less than 25% full, yet I was seated 1 table from the kitchen, 2nd worst table in the place. The place needs a franchise redecorating; too dark, non imaginative interior. Who needs all the TVs & clutter? Never again.

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“HORRIBLE!!! ”

★☆☆☆☆

written by on 21/02/2013

I have eaten here in the past and it used to be good but this past time ruined my entire experience and I am NEVER coming back. The service was AWFUL, the food was AWFUL. I ordered the lsizzling chicken an cheese" like I normally do and when I FINALLY got my food it was NOT sizzling and i could see that the cheese was about 3 slices of the kind of cheese that you peel out of a plastic wrapper! My two guests got their salmon and couldn't even finish their meal because it was very salty. This was horrible.

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“Not happy”

★★☆☆☆

written by on 15/02/2013

2 words: WEAK DRINKS Example: 12 oz. Peach Long Island Iced Tea contains 1/2oz. each of 4 liquors which totals to only 2 ozs. and the rest of the drink (10ozs) is sweet fillers. Lesson: Order a Coke.

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