written by verafoolish on 30/11/2010
Great website to purchase office supplies on. Received office chairs in good condition. Customer service was knowledgeable although the hold times were a little lengthy. They would even accept a return if necessary. Recommend using Staples over other office supply companies.
written by on 10/10/2010
All I wanted was 4 pdfs printed at Staples. i was sent home because apparently my USB stick couldn't be detected by their computer. I went home, got 2 different USB sticks. And guess what. They mysteriously couldn't get them to work either. Shortly before another colleague was about to try and connect it again, she mentions that there is a £3.00 download charge!! Excuse me?! They even suggested me going home, AGAIN, and emailing the files to them, also, for a £3.00 charge. At that point I walked out of the shop!
There even was another customer infront who just wanted an A1 poster. They couldn't even manage that!
I will not be going back there. Trust me!
written by on 01/09/2010
I recently visited Staples while looking for a new desk for my home office - the choice was extremely poor and around 7/10 desks where not kept in stock and had to be ordered from the catalogue (estimated delivery 2 - 3 weeks!) this was extremely frustrating as we expected the desks to be stocked if they where on display!
Staff where helpful however most where just standing around talking; worst of all is how ridiculously overpriced things are e.g. we saw a desk for £299 that was only £125 elsewhere! also a whiteboard that was £89.99 in Staples was only £29.99 elsewhere and a shredder for £69.99 was only £39.99 elsewhere - extremely overpriced!
Not recommended...
written by on 28/02/2010
The shredder I purchased is satisfactory for my application for shredding
paperwork. It is a BladeWard model. I am very satisfied with the machine.
Regards
Stanley J. Pearce
written by Belle16 on 23/07/2005
Being a university student, I used to buy a lot of things from my local Staples (Stoke On Trent) but it has really gone downhill recently. The staff are miserable and don't make any effort to get on a till and serve you, they just stand round doing nothing. Also, the product range isn't really that good, I have been in several times for basic things (for example, A4 cream card and ink cartridges) which haven't been in stock. Staff are unhelpful and when you do approach them, it seems as though it is too much hassle for them. I would much rather go elsewhere and know that what I want will be in stock, and get better customer service.
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