Stayed at the Travelodge in Blackpool. By far the worse Travelodge I stayed in. Hotel needs a good refurbishment. Water stains on the ceilings, shower rubbish Bath plug and chain broken, silicone to bath mouldy, Lights shining through curtain so unable to sleep, Breakfast poor, no clean plates, cutlery or glasses, 45 minutes wait for a table for breakfast Staff not willing to help and Make you feel uncomfortable when bring up issues Customer services team only offer a complimentary breakfast as good will gesture and think that’s acceptable.

I will never book with this company again. Following an honeymoon mistake customer service advisor was worse than useless. When I asked to escalate complaint she refused! When I finally kicked up enough stink I was told it had been escalated. That still resulted in very little joy. May have got my money this time but never ever again! They have lost 20 times over!

The hotel is beside a busy road so there's road noise all the time. The room above and ours had very noisy floorboards. The single bed in our room had someone else's clothing under the pillow so obviously hadn't been changed.

I booked family room at the above Travelodge on 30/03/2019. On arrival all was as normal and we went to our room which seemed STD fair for Travelodge. After along drive all I wanted was a refreshing shower and meal, as I was about to get in the shower I was greeted by the previous occupants pubic hair in the bottom of the bath so clearly that hadn't been cleaned prior, on the way out to the meal I raised my concern with the receptionist who advised me to inform the team leader who would be in in the morning. After our meal we relaxed for a while and decided to bed down, When I pulled the sheets back I was concerned by what appeared to be shadows on the sheets almost dirty I went down to find someone but couldn't so we went to bed with our clothes on. The next morning we were up early as my eldest son had a race in Glynneath. That's when my sons found dried blood on one duvet and mud on a bed sheet, neither son had a cut or muddy. as we left I noticed a very strong smell of Cannabis in the hallway, on checkout I expressed my concerns to the morning receptionist who duly noted them all down and made all the "right noises" then told me the team leader/ duty manager would contact me. It's been nearly a week and I haven't heard a peep despite also having an email with survey I filled out, this left me with no option but to leave a poor review. Staff aren't always diligent in their cleaning duties that can be forgivable but to ignore the concerns of regular customers isn't.

Stayed at Travelodge Liverpool exchange street for 2 nights for my sisters 40th. From start to finish it was fantastic. The night staff couldn't do enough for us always polite & there if we needed anything they both are a credit to your team. Would definitely stay & recommend this hotel in the future.

Stayed here for two nights room very reasonable price ,very clean .staff absolutely great .Could not have been more helpful ,the young man who was on reception both nights was absolutely outstanding.have never used Travelodge before always used a rival chain, but will definitely be using Travelodge again.

I had a reservation at Travelodge in VA Beach, VA from Sept 30-Oct 4..The room had spoons left under the bed, the power outlet at the vanity didn't work, the door of the refrigerator had stuff caked on it from the last occupants & in the floor at the bathroom had a large area of white powder substance..I had a death in the family & had to cut my vacation short but they would only refund one night because they did not have a 72 hour notice on the early cancellation..I would never recommend this Travelodge to any one

Thought it was a reputable company, they wouldn't have done that to anyone. But they did. Cancelled the bookings two weeks before the chargeable date and discover they refunded less than what was paid. Call them to enquire about it, discovered that the Wifi charges was not refundable. I wouldn't have thought this is possible. This is the very first experience I have had compare to other hotels booked in the past. This is unacceptable. I have not use the Wi-fi service and being charged. How could this be possible. Logically with booking.com or hotel.com or many similar sites, money would not have been taken from the bank until the chargeable date for free cancellation option. So beware when you do any bookings with Travelodge!!!! This is the last I will ever stay with them. Can't put up with a company that is not transparent, using obscure stipulations and rules for financial gain.

Having booked and paid for an accessible room for my in-laws at our local Travelodge back in January you can imagine our shock and distress when we turned up to check-in on 31 March 2018 to be told their room was not available because the accessible rooms had been ‘overbooked’. Both my in-laws are disabled and have severely compromised mobility. To say we were astounded is an understatement. But, never mind, it was all okay because they were able to offer us a standard room. Am I missing something here? If a standard room was suitable, we would have booked a standard room. Can this really be a policy? Give away a disabled person’s accessible room (already booked and paid for) and then offer them a standard room to replace it? I consider this to be a discriminatory practice. In applying the same overbooking policy to accessible rooms as is applied to standard rooms Travelodge are treating disabled people in a worse way than able bodied people. If an able bodied person is told their room is unavailable they can literally walk out of that hotel and find another; in a replacement hotel they can accept any type of room. Obviously a disabled person can do neither. Travelodge caused both my in-laws and my husband and I, a great deal of distress, upset and inconvenience. Fortunately for us, we were ultimately able to resolve the situation: other disabled people may not be so lucky. Travelodge: shame on you.

Just been on the Travelodge website for a £29 room deal..... am I missing something they don't exist. Contrary to the company promotion the prices have gone up...duped not. Oh well off to a room at the Inn !!

We stayed at llandudno the staff were very helpful . And the lady on reception was very polite and helpful .As when got to room there was no tv remote and was sorted straight a way .The room was ready on time as was told.Would of given it 5 stars but the floor in the corridor and in the room were very creaky . But will give the staff 5 STARS PLUS

Just fit for good and fair stay i.e. a place you could stay in a given place. Staff are straight working fine. Clean hotel too. Happy enough.

After being stuck in Dublin due to Hurricane Ophelia we were unable to sail & thus missed our nights stay in Holyhead on return home from a weekend in Dublin.Travel Lodge were most unhelpful, unsympathetic & had a very poor attitude saying that because we booked Saver rate we were not entitled to any refunds. Surely in these EXCEPTIONAL CIRCUMSTANCES discretion should be taken with customers. We didn't just change our minds WE COULD NOT GET THERE !!!! Travel Lodge should learn how to treat customers from Sena Line Ferries who were exceptional & not only gave us £20 in food vouchers to use during our crossing but also 50% our next sailing due to the cancellation of the ferry because of the hurricane. WE WOULD NOT RECOMMEND AND WILL NOT USE TRAVEL LODGE AGAIN

The room was tiny in Travelodge Belfast Location was great . Stains on bedding. No bath mat floor got wet and slippery. Only 2 towels No soap in refillable containers. Staff friendly Wouldn't stay there again. Not cheap Could have found a better hotel for same money

we have stayed at Travelodge Liverpool exchange the staff ( abbie ) friendly the room clean all ok big thank you there

The room was dirty. My dog sleeped in the car he would not stay in the room. The shower took 10 minutes before you got a minimum of warm water. I suggest not walking bare footed in the room. The bathroom was falling apart. The carpet was disgusting. As a general rule do not stay at a hotel that is run be people from India.They do not take care of there property's. This place should be demolished and start over again. Camping in a tent during a storm would have been better experence.

Stayed at Travelodge Chigwell at the weekend. This was possibly the worst place I have ever stayed in. There was an overpowering smell of room fragrance/toilet cleaner when we arrived plus our room smelled of smoke. The room on the plus side was very large but really, really dark which needed the lights on during the day and then was still not sufficient light to read by. The room did not have and internal lock or chain for the door though and as we had a small child with us was a bit worrying at night, so had to block the door with chairs. The Three jolly Wheelers next door did not open until 11.00 a.m. So we could not get a cooked breakfast and the only breakfast available was a boxed one at £5.25 each for orange juice, long life milk, small carton of cornflakes and inedible muffin which all came with a use by date of November 2017, hence a box of chemicals really. Fortunately we had relative who were staying nearby at the Premier Inn in Buckhurst Hill who kindly ferried us back and forward to have breakfast and dinner with them. The whole set up at the Premier Inn was far superior, you could even purchase water and drinks in a vending machine which you can't do at the Travelodge. Premier Inn may be slightly more expensive but well worth it.