Scottish Power Gas Reviews

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Summary

Review your Scottish Power Utility Company or find whether this is the best Gas Supplier for you. With the increasing number of Gas Providers available, determining which comes out Tops can be no less than difficult. Whether it is customer service or simply the cost, make comparisons from the reviews below and be informed to make your own decision.
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Scottish Power Gas

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☆☆☆☆☆

“When I moved house in June, 2005 I gave Scottish Power...”

Written on: 16/08/2005 by muriel robinson (1 review written)

When I moved house in June, 2005 I gave Scottish Power my meter readings and arranged for the existing direct debits to stay in place.As soon as I was in the new house I gave Scottish Power the meter readings and they again confirmed that the direct debits would simply carry on.

But oh no! First they took an amount of money as a final payment for the old house. Then after a lot of phone calls they set up new direct debits for the new house. But then two of their 'originators' cancelled… Read Full Review

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☆☆☆☆☆

“I will not use them again. ”

Written on: 15/08/2005 by Fast Wyvern (1 review written)

I will not use them again.
They set a collection agancy onto us, even though they had confirmed they had received the payment, and this is still ongoing… Read Full Review

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☆☆☆☆☆

“Scottish Power sent me a bill out of the blue,...”

Written on: 03/08/2005 by psychicpussycat (1 review written)

Scottish Power sent me a bill out of the blue, claiming I owed over £800. Why? Because they have had my meter readings mixed up for years. This is despite having my meter read by Scottish Power personnel every quarter, and sending in correct figures when I received estimated bills. I was basically told that as the meter readings did not match up with what they had on their computer, the meter readings were disregarded. I would argue that this is their own fault, as I have done everything I… Read Full Review

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☆☆☆☆☆

“I changed with from Scottish Hydro to Scottish Power...”

Written on: 04/07/2005 by whitecollar (1 review written)

I changed with from Scottish Hydro to Scottish Power because of their slightly lower prices with combined gas and electricity.

Well, you pay for what you get! Do not go with this company under any circumstances!

They screwed me around for over a year with over billing and bad account information. It was hellish, and I've spent hours on the phone being shunted around from dept to dept.

And now, to top it off, months after finally disentangling myself from them and going back to Scottish Hydro… Read Full Review

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☆☆☆☆☆

“In my experience I can only compare Scottish Power to...”

Written on: 30/05/2005 by kathleen burns (1 review written)

In my experience I can only compare Scottish Power to Dick Turpin... at least he had the sense to wear a mask when he was robbing people!....and as for writing to their MD.. you'd be better off writing to Willie Wonka!… Read Full Review

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☆☆☆☆☆

“Scottish Power do not seem able to send a correct bill...”

Written on: 29/03/2005 by mitchell5 (1 review written)

Scottish Power do not seem able to send a correct bill out, make several errors and take 5 attempts at billing at the correct rate. They even sent a reminder before the initial bill!!! A joke!… Read Full Review

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★★★★★

“Scottish Power - I received my latest gas and...”

Written on: 01/11/2004 by bigguy (1 review written)

Scottish Power - I received my latest gas and electricity statement from Scottish Power and was alarmed to notice an increase on my consumption, I contacted them and was not happy with the initial customer service agent response, and asked to speak to a manager. I was placed on hold, for only a minute, then placed through to a nice gentleman who set about apologising for the catch up bill. He explained that all future invoices for all customers would be calculated more accurately as they have… Read Full Review

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Barbara Peace's Response to bigguy's Review

Written on: 11/08/2005

You're very lucky if this happens. My last reading was taken in March, even though I was told the same. I've just received notification from them that on April 11th I was in credit of £88.31, they aimed that by 17th February 2006 that the cost of my consumption would be £368.83, this is for 10months and I already have a direct debit of £41.50, they were notifying me that they were increasing my direct debit to £61.50! Last year I was paying £70.00 and they ended up with £500.00 of my money which I had to chase them up several times for. I have not got a justified reason to have my current amount of £41.50 to be reinstated apparently, even though 10months at £41.50 makes a total of £415.00 plus the £88.31 I am already in credit less the estimated cost of consumption £368.83, still in my reckonning makes me in credit.

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★☆☆☆☆

“I signed up with Scottish Power for both my gas and...”

Written on: 16/09/2004 by vherbertsmith (25 reviews written)

I signed up with Scottish Power for both my gas and electricity after visiting a website which searched for the cheapest provider. AFTER signing up, Scottish Power told me the figures they had provided on the website weren't valid as they hadn't had my exact meter readings and they promptly charged me more than the companies I had just left. They basically lie to get you in and then they assume you don't want the hassle of leaving them...we have. Interestingly they ended up owing us money when… Read Full Review

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186039_Alimhughes's Response to vherbertsmith's Review

Written on: 21/03/2005

I too have experienced the same problem. I'm currently transferring back to my original suppliers whom I had no trouble with whatsoever.

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☆☆☆☆☆

“Avoid Scottish Power like the plague, they are beyond...”

Written on: 11/07/2004 by Mark24 (1 review written)

Avoid Scottish Power like the plague, they are beyond useless, they cantt get my address right so I get no bills just phone calls asking for payment. Complaints are ignored for over a month. Any money I did save with them has gone in phone calls trying to correct the almighty mess they have made with our account… Read Full Review

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☆☆☆☆☆

“Scottish Power transferred my gas account from another...”

Written on: 01/03/2004 by pumpkin (1 review written)

Scottish Power transferred my gas account from another supplier without my consent. When questioned, they released details of other customers to me in breach of the data protection act. Trying to make a complaint involves spending considerable periods of time listening to their on-hold music - 34 minutes as I write and still unable to speak to a manager… Read Full Review

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