I actually liked the fact that matches are sent to you based on compatibility but unfortunately, it soon becomes apparent that they are not really compatible. I did not want to widen my match criteria because I wanted a specific type of person. A big problem is that lots of matches that were sent to had not been active for more than three weeks. Also too many profiles were incomplete or lacked photos. I think that people become very bored quickly so end up leaving after a few weeks of exploring or just totally giving up. eHarmony is not good value for money and they must do more to make work harder. Paying £77.00 fro three month is a lot especially if eHarmony sends you mostly inactive profiles I will not be going back to eHarmony and do not recommend it.

Just finished a year's subscription and what a load of rubbish. My biggest gripe is the matching system is poor. You get matched with people who are not compatible and the few that are never reply or they are inactive or they have not been on the site for weeks. Too many people do not have photos and I don't understand why eharmony does not block these profiles because they are just a waste of space. Probably eharmony feels it's better to send you some inactive matches than none at all but I'd rather receive none as it would save the amount of time you spend closing matches. The system is closed because you cannot search for your matches. I have worked out that it cost me £4.00 just for someone to look at my profile. No one ever responded to my email so I had no actual dates. The only slightly good thing about eharmony is their customer service. They respond quickly to your queries but they never really provide satisfactory answers because they use a 'one answer fits many approach' The whole process is uninspiring and it takes ages if you want to close a match. I will try a cheaper dating site and surely it will not be as bad as eharmony. If they don't improve things then they will lose lots of customers. Eharmony must reduce their price for a start.

eHarmony gets a really bad rap when it comes to dating websites, but I used them for more than a year in the early 2000s and had no bad experiences on there. Come on guys, let up a little. eHarmony are average, but they're far from the fraudsters they're made out to be.

eHarmony gets more stick than it deserves. Sure, it has its downfalls but it's a far sight better than many of them out there!

I paid over £70 for 3 months subscription and what a waste of money! Hoping to be matched up with someone near Horsham, I set my distance to low but this meant I got hardly any matches. I set my distance to cover a larger larger area and got more matches but so many of them had no photos and more had been inactive for more than 3 weeks. You feel that you are the only one on eharmony because no matter how many emails you send out you get no replies. People get so desperate that they go on their Facebook site to look for dates. Their FB site contains so many made up stories by eharmony of people who met up, got married and had babies. It's so obvious that these are made up by eharmony but I guess it's free advertising for them. I joined eharmony because I thought it was more honest than the rest but its just as bad. It's too expensive, too slow, too boring and dishonest. Save your money and don't believe any of the adverts or stories of success. Stay away!

Took the plunge after watching all the hype on TV. Dreadful, dreadful, dreadful. Slow, monotonous, no fun whatsoever. So called 'matches' are miles away and I really can't believe that there is noone on there in my home town, or relatively near. Very little in common with anyone they've matched me up with and the majority seem not to have been on the site for months anyway. Difficult to work your way around, too much is 'hidden', can't see lines of communication, can't 'search' using your own criteria, definitely not user friendly. I would not recommend this site to anyone and it's only because I've paid up that I'm still on there and, even then, I think I'm going to call it a day. Shocking waste of anyone's money.

With all the dissatisfied customers isn't their a legal class action that can set them straight? Stop them from stealing our money! They do not promise anything, but they sure do advertise what seems like a promise of success, which I am sure is an extremely small percentage. I really hate to get duped, but I did!

What a terrible site. I sign up in Jan 13 after seeing all those ads claiming to match people with highly compatible matches. I spent a long while carefully completing the online questionnaire and then paid for 3 months. I was sent a few matches a day but the worst thing is that they were not my type so why then did they make me fill in that long and boring questionnaire?! I ended up closing nearly all my matches because when I read through them they were simply not my type. Also so many don't even have photos. They also stupidly send you matches that have not sign up for more than 3 weeks - what's the point when it is so obvious that they are no longer full members. It's also a very slow and annoying process just to close your matches down. In the 3 months I had 5 dates. Judging by their photo, I knew these weren't my type but I gave it a go and what a real let down they were. I'm a 6ft 4" gooding looking guy and expect this to be reciprocated in my matches but not so! So much so for selective matching! What a waste of money! Eharmony is so disappointing especially if you are expecting your matches to bare some compatibility with you. You expect eharmony to work especially if you are being charged high amounts.

Eharmony, in my opinion is one of the worst Internet sites . I have been a member for almost a year after take out a year's subscription. It's not cheap but after seeing their adverts I thought is was truly a different dating site. My matches did not have much in common with and in spite of being very flexible I set the distances so that I could receive matches as far apart as possible from Scotland to the south of England. That said, very few people a pea pared to communicate with you apart from during the silly free communication weekend when any Tom, Rick and Harry can communicate with you. After this period the communications dry up. A completely miserable dating site which is slow and tedious to use. I will not be renewing my subscription.

A lot of people have been negative about the process, or moaning you don't get to choose your match.. well if you got to choose it wouldn't be a match making service would it? And perhaps the reason your on a dating site is because you haven't 'chosen' so wisely so far, like I hadn't. and as to the 'free service' to be honest if your serious then its not going to take one weekend to find some one is it? I paid up and although expensive it meant I knew other paid up members were more serious than the 'free' services. The process was a little drawn out but it meant that by the time you could talk to a match properly via email and not set questions you already had a sense if you liked or shared oppinions on things. So ok I kissed a couple of frogs but then in Feb 2012 I met Matt. And although we had distance between us we made It work. i am now the happiest I have ever been, we are engaged and our first child is due in may. We constantly joke how we gave each other a chance when we were not nessecarily what each other would have gone through. Which just shows me sometimes letting something else choose for you works! I can never thank eharmony enough for matching me with Matt. And to this day cannot believe how happy or lucky I am and will always thank the day I decided to take a chance and sign up....