Maplin Electronics Reviews - www.maplin.co.uk

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Maplin Electronics www.maplin.co.uk

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★★★★☆

“I was on the hunt for a number of items on...”

Written on: 28/01/2009 by HazLou (1 review written)

I was on the hunt for a number of items on www.maplin.co.uk and when I searched for them I got a list of things I had no idea were related in anyway to what I was after. If this could be remedied it might stop visitors clicking away. Vast amounts of products I've not seen since the days of Tandy and even Radio Shack appeared. My query email was answered within a matter of an hour or so hence gaining a sale else I'd have shopped elsewhere. This followed by speedy home delivery. Searches have… Read Full Review

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★☆☆☆☆

“Maplin Electronics appears to be the only business in...”

Written on: 20/12/2008

Maplin Electronics appears to be the only business in these hard times that have NOT passed on the VAT drop instead it seems they have increased there prices by 2.5% to compensate so they don't have to change their price tickets - not very good customer service… Read Full Review

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★★★★☆

“Bought several item from Maplin in shop and on web,so...”

Written on: 10/12/2008 by Eric J Butler (1 review written)

Bought several item from Maplin in shop and on web,so far been happy with the service and quality. Good value for money reliable serves polite staff … Read Full Review

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☆☆☆☆☆

“I experienced disappointing customer service from...”

Written on: 03/12/2008

I experienced disappointing customer service from Maplin Electronics through emails which, if I received one, was usually about a week late.
Also an expensive customer 0870 phone number which kept me hanging on which I think is cheeky if you have not received a delivery or have faulty goods, to have to pay for them to sell to you.
In fact if I had not had to make a claim through Paypal it may never have happened as I expect most people give up on them.

I have received no apologies or anything… Read Full Review

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★★★★☆

“Useful if you are after an odd bit fast and you have a...”

Written on: 29/11/2008

Useful if you are after an odd bit fast and you have a maplins shop locally. However if you're looking to buy online or quite a bit of stuff then I think it's normally not worth it as I find them more expensive compared to most places and don't have a very good return policy.

Like most places the staff can be good or bad depending on who you get and what shop you go to. I've asked them a questions via their website (all of which I never received a reply to) but the one time I used their… Read Full Review

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☆☆☆☆☆

“Bought a Pocket Surf2 gadget from Maplin during a day...”

Written on: 09/08/2008 by Nash29 (1 review written)

Bought a Pocket Surf2 gadget from Maplin during a day trip in London. With this gadget, you have to switch it on, and register and activate it, to actually see how it works. I did this and found I was not happy with the product. By then I was back home in Manchester.

I took it back within the 14 day period, but the staff at the shop immediately started making reasons on the hoof not to accept it. First they whinged it wasn't bought in their store -so totally contradicting the first salesman… Read Full Review

427464_Maya2000's Response to Nash29's Review

Written on: 24/12/2008

I disagree with this review because... <br/>before ypu buy something do your research.

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443168_Dannyp87's Response to Nash29's Review

Written on: 23/02/2009


I would think something like a poketsurfer, like you said, would require registration so cannot be sent back to head office to be examined and repacked if not faulty.

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★★☆☆☆

“For the last 3 years, I've found Maplin to be a good...”

Written on: 24/06/2008 by abiowo (2 reviews written)

For the last 3 years, I've found Maplin to be a good source of components from computer parts to home electronics. It is a good shop as long as there are no problems with the product. If a product is faulty, buyers should be aware of a less publicised 14-day refund condition which means it may take up to 14 days for you to get your money back if you return a faulty product. This is because they need their engineers to verify that fault and the engineers are only at the headquarters. This is not… Read Full Review

427464_Maya2000's Response to abiowo's Review

Written on: 24/12/2008

I disagree with this review because...<br/>It does not take 14 days to get your money back. Read your receipt. If you pay cash for an item and you don't like you get your money back straight away.

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☆☆☆☆☆

“Poor service, were not interested in helping me,...”

Written on: 30/05/2008 by paddyboy1 (1 review written)

Poor service, were not interested in helping me, buying a laptop charger from Maplin Electronics has cost me 600 quid!
I would think twice before buying anything from them… Read Full Review

443168_Dannyp87's Response to paddyboy1's Review

Written on: 23/02/2009

Did you actually provide them with enough information for the charger?
<br/>
<br/>Chargers are very specific, too much voltage will melt it, not enough ampage and it won't power it.

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☆☆☆☆☆

“I tried to return an external hard disk drive which...”

Written on: 07/03/2008

I tried to return an external hard disk drive which did not function as expected. They stated that it could not be returned because it was a "memory" product, which it is not. If you really insist, they may send the new item to one of their engineers to check… Read Full Review

443168_Dannyp87's Comment

Written on: 23/02/2009

You can store things on to the hard drive like a memory, you could store personal information on there or anything.

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★★★★★

“I always buy computer parts from Maplin Electronics,...”

Written on: 10/10/2007 by Bob210715 (1 review written)

I always buy computer parts from Maplin Electronics, and their service and price is excellent. They have a huge product range, which I don't think any other retailer has… Read Full Review

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★☆☆☆☆

“I went to Maplin Electronics to buy simple common...”

Written on: 01/11/2006 by barrett (42 reviews written)

I went to Maplin Electronics to buy simple common parts for electronics projects. That was 3 years ago when I did not have access to Internet. In so many instances, they do not have the most common parts, you go to the shop to buy an electrolityc cap and he tells you that they don't have it in stock.

On other times another guy was moaning because I ordered a bunch of simple diodes and transistors for my project and apparently to him going on the back and getting the parts for me was too hard a… Read Full Review

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☆☆☆☆☆

“If you buy from Maplin know your product and test/use...”

Written on: 04/07/2006 by whiteley (1 review written)

If you buy from Maplin know your product and test/use it immediately.
Be aware of the 14 day returns policy, even if the product is completely unused and in the original unopened wrapper, they will refuse to refund or offer even a credit voucher, and this was only 20 days from purchase!

I am disgusted with Maplin, and I will never shop there again!… Read Full Review

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☆☆☆☆☆

“Order RoboSpaien V2 on 15/12/05, Maplin said it will...”

Written on: 18/01/2006 by msilva (2 reviews written)

Order RoboSpaien V2 on 15/12/05, Maplin said it will be at my address in 2 or 3 days. On 29/12/05 no item, rang about 10 times no help there no one knew where the item was. They promise to ring me back it hasn't happen once.
On the 30/12/05 rang again and demanded full refund, now 18/01/05 still waiting for refund, rang them again I was told refund will be made on 19/01/06. will see what happen now. AVOID AT ALL COSTS!!!!!!!!! No apologies from them whatsoever… Read Full Review

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★★★★☆

“I've bought a whole range of items from Maplins from...”

Written on: 07/06/2005 by john loader (13 reviews written)

I've bought a whole range of items from Maplins from simple cables to Skype phone, PC speakers to blank CDs. Sometimes they aren't the cheapest but, when things go wrong, they respond wonderfully… Read Full Review

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★★★★★

“I ordered several items from Maplin Electronics...”

Written on: 23/03/2005 by Jezza182 (2 reviews written)

I ordered several items from Maplin Electronics (www.maplin.co.uk) at 2pm on Tuesday and immediately received a confirmation email and the items were in my hands at 9am Wednesday.

Excellent service from this site they could teach many other online retailers a thing or two!

Oh and by the way the prices were great too… Read Full Review

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★★★★★

“I have used Maplin over at least 30 years, they have...”

Written on: 25/03/2004 by Charlietoo (1 review written)

I have used Maplin over at least 30 years, they have never let me down. They keep you informed if items are not in stock and dispatch them the minute they are in stock. They don't charge exorbitant carriage costs but you uually get your goods within a day or so… Read Full Review

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