Maplin Electronics Reviews - www.maplin.co.uk

★★☆☆☆
2.0 / 5
28% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Maplin Electronics www.maplin.co.uk - Ask a question now

Media Gallery for Maplin Electronics www.maplin.co.uk

Maplin Electronics www.maplin.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)
★☆☆☆☆

“chinese crap, ignorant customer service”

Written on: 04/04/2012 by gstanny (1 review written)

bought cctv from doncaster store paid £200 for electrician to fit cameras and cabling and install cctv. dvr box was faulty, took it back and manager replaced dvr with another. this dvr was also faulty and did not support ptz as the original dvr did. took this one back, then the lies started. manager phoned customer services at rotherham ,michell was her name she said she would swap it for a compatible model,then changed her mind and said they didnt have one.my only option was to uninstall the… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“overpriced”

Written on: 02/03/2012

It is a great shame that a store like maplins have resorted to buying the cheapest far eastern low quality products, and in some case repackaging them to make them look 5 times more expensive, sorry I would rather have them in a piece of recyclable newspaper and pay the correct price, phono leads Maplins price £18.99 or next door at w.lk...ons £3.95, printer cable Maplins price £16.99 upwards next door at A..A £3, VU meter Maplins price £14.99 E..y ch..a £1.98p including delivery. taking… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Two faults: Prices and Staff”

Written on: 28/02/2012 by ellis456 (14 reviews written)

I have only purchased one item in maplins and that was a small set of spanners as I needed them that day and was a urgent purchase, could of got them cheaper elsewhere, anyway I sometimes go into the store to browse but never buy anything 1. the prices are overpriced compared to on line and other stores and the staff put me off, I don't like being pestered I just want to browse… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“take your money before faults”

Written on: 20/02/2012 by jaduk (1 review written)

maplins online took my order then i entered my card details then it took my money and then it says it has a delivery fault with their shut service and to choose a alternative payment. it already took my money from my card and left it in limbo /hold on the card and now i have to wait 3-5 working days for my money to go back on to my card, no item and still they want me to pay again. DO NOT BUY FROM THESE PEOPLE!!… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Return the item then the excuses start.”

Written on: 17/01/2012

Bought the reversing camera for use on my van and found after fitting the picture is terrible, it keeps breaking-up and goes on/off. Went back to the local store and saw helpful assistant who came outside to have a look, says 'not as bad as some of the ones we sell' but don't go near McDonald's as the picture will disappear due to their WiFi. After much emailing to Maplin customer services they agreed to refund money and give me the 'return number and address to send to. Say should have money… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Next Day Brilliant Thank You”

Written on: 14/01/2012 by Billreds (1 review written)

I was in panic mode when i discovered i could not fix the tap heads that i had unscrewed and water was leaking everywhere. I had to find something in an emergency I found something at qs supplies, so I rang them explained what had happened. The taps that i chose were on 2-3day delivery service. I asked if they could something for me.The sales agent Dez placed me on hold whilst he asked his supervisor. He came back to me and said the will get it for me next day. I was relieved and they turned up… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Make sure you will not have to return anything to this...”

Written on: 21/10/2011 by applydapply (19 reviews written)

Bought solar charger for son for a long trip. Charger did not work so he had to borrow other people's phone batteries. Not able to contact him so very frustrating all round. Took the item back and was given all sorts of weak excuses as to why I had to have a credit note and not a refund. This included the item being bought more than 28 days before - this applies to unwanted items not faulty items, not believing that it was faulty, saying that it had been used - what else are you supposed to do… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Various Items - Brighton Store”

Written on: 10/10/2011 by Matt25623 (1 review written)

I have used the Maplin store in Brighton and its been fine. It appears that there electronic stick has been going down and down over the years to the basic stuff. But its still all good, no problems with them. Some times pre-order stuff over the phone and go to pick it up. Perhaps there a little bit more money conpaired to online stores, but at least you know you will get your money back it if fails. (And to dont have to post it to a foreign country)… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Lots of Electronic Gadgets”

Written on: 05/07/2011 by Shelbies (3 reviews written)

This store had a lot of cables and plugs, I found the right connection for my laptop which was a HDMI cable that I wanted use to connect my laptop to an LCD monitor. Very easy to navigate the website and they have a lot of products to choose from, I found the description very useful, especially as I am not a technical person. Because I knew the high street store, I trusted the website and my order was delivered on time, and my cable works. The only thing that I was surprised at are the… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“I ordered a christmas present from Maplin Electronics...”

Written on: 25/02/2011

I ordered a christmas present from Maplin Electronics Via the Internet on the 5th December 2010. I still haven't received the item 3 months later (the start of March 2011). The excuses have ranged from snow to suppliers. I've now been told again "you'll have to wait 14 days for them to arrive". They've got my money and I'm fed up of waiting. What ticks me off is that I have spent thousands upon thousands of pounds in the stores and they can't even take the time to find out what the problem is… Read Full Review

Yefimo's Comment

Written on: 10/05/2011

You should cancel your order and ask for your money back. Do this by email and not by phone.
<br/>
<br/>Once you've cancelled, they have a maximum of 30 days under the Distance Selling Regulations to provide a full refund. If they fail to meet that deadline, then take them to the small claim courts and reclaim your money that way!

Reply to this comment

124Iamdaisythecat's Comment

Written on: 19/09/2011

If you paid by debit card or credit card. The law in the UK allows for you to cancel the order by phoning the card issuer and asking them to get the money refunded for you. They will then send out a dispute pack, in which you answer a few questions and provide evidence that you have a reasonable issue and have made some attempt to cancel the order and get refunds yourself. They accept emails, letters, and order statements as evidence. If the card company finds that you have taken reasonable steps to recover the money or the goods yourself they will immediately return the money and will take steps to recover their money from maplin. This is actually a legal redress in the uk

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 2 Comments
★☆☆☆☆

“The Worst store Maplin Store at the Oxford road...”

Written on: 03/02/2011

The Worst store Maplin Store at the Oxford road Manchester.The Assistance Manager call Craig been absolutely rude to me.
The Story was I bought the wrong item on the 2 Feb 2011. I bring it back to store on the 3 Feb 2011 and spoke with the person who served me yesterday.
Regarding to wrong item.
The Assistance Manager Craig he said the item it's non refundable.
I said it's not thing showing me that I can not make a refund as the item it's non been use.
He said the box it's been open. Yes… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“This company is quick to take your money but try and...”

Written on: 30/01/2011

This company is quick to take your money but try and return anything and you will be sadly disappointed. I could only achieve 24kb out of this device and they refused me a return. They say they will get it tested and gave me a piece of paper which is work £65 as I have no money or product.

The staff are exceptionally rude. I would be very carefully about buying anything from them. If it is over a tenner buy it from a more reputable company… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Bought a wire crimper/stripper which turned out to be...”

Written on: 16/01/2011

Bought a wire crimper/stripper which turned out to be poorly made and not fit for purpose, tried to return it to the store the day after but was refused a refund by the manager and accused of breaking it deliberately. I wouldn't buy from Maplin again unless I was desperate. Shoddy, cheap items… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Bought a slide scanner to digitise some old slides,...”

Written on: 14/01/2011

Bought a slide scanner to digitise some old slides, Maplin had the best range and were the cheapest due to their great discounts. The scanner was dispatched the same day and arrived on time… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“If you ever need accessories for your electronics...”

Written on: 29/11/2010

If you ever need accessories for your electronics Maplin is the place to come. A quick search and you will find the cable you're looking for - they stock just about every cable permutation you could ever need! What's more they're cheap and the delivery is excellent… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Quality of items is very poor. I brought two different...”

Written on: 15/11/2010

Quality of items is very poor. I brought two different sets of USB cables for my iPod and iPhone and they both stopped working after a couple ofweeks. I brought from Apple store now and have not had a problem. The tools Maplin sells are also extremely poor quality. Screwdrivers, soldering stations (I bought every one they sell)I threw all in the bin after using a couple of times only. I now get my tools from RS and Rapid and have not had any problems.
many of the tools Maplin sells are way over… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“I've used Maplin for years, back in the day when they...”

Written on: 14/11/2010

I've used Maplin for years, back in the day when they were more known for the electronic component catalogue, and in the last few years since they've opened a number of stores near me.

I generally use them because I'm too impatient to wait for delivery on slightly cheaper items from the web and often their prices aren't that much more considering they are 'bricks and mortar'not long ago I upgraded two friends PC's using RAM from Maplin as there was hardly any price difference.

Flash Memory on… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“emailed customer service with a problem and received...”

Written on: 04/10/2010

emailed customer service with a problem and received an automated message that email was received then nothing for a week. Telephoned and was promised action but still no reply. Wrote a letter to "the manager", still no reply. Telephoned to get the name of the managing director (Dave Whittle) and wrote to him, still no reply. Customer service..what a joke… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Its not the cheapest of places, but you can use their...”

Written on: 03/10/2010 by SPAMBUSTER (20 reviews written)

Its not the cheapest of places, but you can use their own discount vouchers and cashback sites to normally get about 10% off.

Although the prices are not normally the best compared to the internet, there is normally a branch near you where you can pick up the thing on the same day, and they have a stock checker to let you see which branch has it.

Their special offers are often quite good too… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“Being a non tech person been years since I used Maplin...”

Written on: 30/08/2010

Being a non tech person been years since I used Maplin but when looking for a special battery for a CO2 detector I was referred to the Portsmouth Maplin by the local John Lewis store.

On first vist saw a young sour faced woman who was totlly unhelpful and far more interested in texting (why oh why are staff allowed mobiles on the shop floor?). During that visit saw a large number remote control what would suit my mother-in-law so reluctantly returned to purchase that later in the day when I… Read Full Review

Report this review
Was this review helpful? 0 0
overview