Bunches Reviews - www.bunches.co.uk

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★★☆☆☆
2.3 / 5
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★☆☆☆☆

“Go to a Supermarket instead”

Written on: 09/11/2011 by Jeremy101010 (1 review written)

The flowers delivered bore no relation to the pictures on the web and I was disappointed for my wife. They were quick to deliver, a day early in fact. Would have been better if they had delivered on her birthday instead of the day before, but saying that I would rather she was disappointed the day before her birthday rather than on the day itself. Some stems were broken and overall the quality was poor. I could have got a much better bunch at a supermaket for less than half the price. Will… Read Full Review

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★★☆☆☆

“I ordered a bunch which was well priced but failed to...”

Written on: 22/05/2011

I ordered a bunch which was well priced but failed to deliver on day specified which spoiled the surprise. They did email to apologise and the flowers were delivered the next day. However, i had to contact the recieient to ask if they had arrived which spoiled things… Read Full Review

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★☆☆☆☆

“Ordered flowers for Mother's Day for my Mum using this...”

Written on: 03/04/2011

Ordered flowers for Mother's Day for my Mum using this company for the first time. They arrived on time, but my mother thought the box they came in was probably worth more than the flowers! Quantity of flowers was poor. I too feel I could have bought the same flowers from a Market for less than a third of the price. A waste of money and cannot recommend to anyone nor use them again. Very disappointed… Read Full Review

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Elle55's Comment

Written on: 04/04/2011

I have now heard from Bunches and am pleased to say they have sent a new bouquet of flowers to my Mum with apologies. Thank You Bunches.

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Guest's Comment

Written on: 13/08/2011

I have to agree, lovely box all excited then I looked at the flowers. As they were a gift I do not know how much they cost but could buy for £3 at a supermarket.

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★☆☆☆☆

“Brought flowers for mothers day. Paid extra to ensure...”

Written on: 02/04/2011

Brought flowers for mothers day. Paid extra to ensure they were delivered in time. Delivery was fine however the flowers were very dull. It was a tiny bunch of flowers and a total waste of money. I have since had to go back out to buy a proper bunch of flowers. I paid less, and got more! I would not recommend… Read Full Review

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★★★★★

“Ordered yesterday for my best friends birthday and she...”

Written on: 08/03/2011

Ordered yesterday for my best friends birthday and she got them this morning, Orchids, choc's, mini balloon and free postage all for 18 pounds! Fabulous!! Thank you for making her day!!… Read Full Review

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★★★★☆

“After fiddling through a poorly designed website I...”

Written on: 26/02/2011 by ProjectLoopy (8 reviews written)

After fiddling through a poorly designed website I found the perfect bunch of flowers. Ordering was easy and the items were good quality once delivered (on-time) Would have given 5* if the website looked like it belongs in the 2010's instead of the 1990's… Read Full Review

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★★☆☆☆

“The flowers were ordered for my mums birthday, they...”

Written on: 03/02/2011

The flowers were ordered for my mums birthday, they arrived on time as expected but I was gutted at the value for money, my brother had bought her some flowers off the market for £4 and they were much fuller and nicer than the ones I had bought. Really dissapointed, dont waste your money!… Read Full Review

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★★★★★

“Got there in time for my grandma's 80th Birthday. She...”

Written on: 25/01/2011

Got there in time for my grandma's 80th Birthday. She loved the flowers, found them well wrapped, in good condition and loved the free chocolates with it. Haven't seen many flowers cheaper- good value at Bunches. Would recommend to anyone… Read Full Review

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★☆☆☆☆

“Ordered flowers for 25th anniversary 3 weeks early,...”

Written on: 22/12/2010

Ordered flowers for 25th anniversary 3 weeks early, for guaranteed delivery date.. they failed to show.
phoned to ask for refund and was asked if i wouldn't mind waiting another day..
told them i wanted a refund straight away, but had to wait for a supervisor to decide. i had to wait for a phone call to confirm this.
I got my refund... no sorry, no apology.. nothing..

definitely wont use these again.
very unprofessional… Read Full Review

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★☆☆☆☆

“Ordered flowers online on Sunday evening for them to...”

Written on: 16/12/2010

Ordered flowers online on Sunday evening for them to be delivered 3 days later on Wednesday to Holy Island off Northumberland for a retirement. Their bumpf stated 1-2 days delivery via Royal Mail. It's now Thursday afternoon, and I still haven't had any notification from the recipient's organiser that they've arrived. (And they hadn't arrived at 10.30 this morning.) To be fair to Bunches, they've offered me a full refund. Needless to say, I'll be taking them up on their offer. My wife has used… Read Full Review

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★☆☆☆☆

“Dont use bunches. ”

Written on: 23/10/2010

Dont use bunches.
Never turned up and they were pre ordered a month in advance.
Rip off merchants and idiots !… Read Full Review

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★★★★★

“The recipient of our flower gift was delighted with...”

Written on: 15/10/2010

The recipient of our flower gift was delighted with quality and presentation of the flowers (and 'free'chocolates) received. Delivery was prompt without our having paid extra for express delivery.
Quality product, rapid delivery.
Excellent. So get 5 star rating from me.

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★★★★★

“I have used Bunches several times and have always had...”

Written on: 13/10/2010 by JimmyFloyd (2 reviews written)

I have used Bunches several times and have always had great reports back from my friends.

I recently sent the 'Parisian Pink' bouquet to my friend as it was a new bouquet in their range. The colours were amazing and the quality of the flowers was first rate.

Bunches flowers always seem to last much longer than other florists, they have a two week guarantee but last over four weeks (I once had some Orchids last over ten weeks!).

If you take into account that the prices include delivery then 4… Read Full Review

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★☆☆☆☆

“Very poor value for money. £16 bunch equivalent to £4...”

Written on: 05/09/2010

Very poor value for money. £16 bunch equivalent to £4 supermarket or petrol station bunches.
Many lilies were broken. Fruit pastille bunch was a joke. Most drooping within 48hours.
Fobbed off by customer services. Don't use Bunches. Rip-off merchants… Read Full Review

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Bunchesflorapost's Comment

Written on: 13/10/2010

We have a no quibbles resend or refund guarantee at Bunches, and customer services would never 'fob off' a customer for any reason.
<br/>
<br/>Please send your details including your OrderId to flowers@bunches.co.uk with the subject line of 'FAO: Ingmar Boddington' and I can look into this for you.

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★☆☆☆☆

“used them several times, including family and friends....”

Written on: 25/07/2010

used them several times, including family and friends. Ususally ok but let me down over an important delivery. will not use again, unreliable… Read Full Review

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Bunchesflorapost's Comment

Written on: 13/10/2010

I am sorry to hear of the non-arrival of your order. We always recommend courier upgrades to ensure a guaranteed delivery as the odd order is inevitably lost by Royal Mail.
<br/>
<br/>Did your receive a refund or resend? If you send your details including your OrderId to flowers@bunches.co.uk with the subject line of 'FAO: Ingmar Boddington' I can look into this for you.

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★☆☆☆☆

“Asked for delivery on a specific day but were...”

Written on: 07/07/2010

Asked for delivery on a specific day but were delivered a day early so were left on doorstep in a damaged box.Quality of flowers was worse than getting them from a petrol station.Had to cut off 4 lilys due to broken stems.E-mailed the company to express my views but was totally ignored.Will definitely buy from Interflora and pay the extra for guaranteed quality.Would not recommend bunches to anyone,nor ever use them again… Read Full Review

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Bunchesflorapost's Comment

Written on: 13/10/2010

Unfortunately we cannot guarantee a day of delivery for postal orders (no one can), we state this is several places on our website including during the order process. To. guarantee a day of arrival we would always recommend courier delivery. Bad quality flowers on the other hand will always be refunded or replaced.
<br/>
<br/>Did you receive a refund or resend? Please send your details including your OrderId to flowers@bunches.co.uk with the subject line of 'FAO: Ingmar Boddington' and I can look into this for you.

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★☆☆☆☆

“very disapointing.Tiny bunch of flowers for the amount...”

Written on: 17/03/2010

very disapointing.Tiny bunch of flowers for the amount paid.Don't use Bunches… Read Full Review

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Bunchesflorapost's Comment

Written on: 13/10/2010

Sorry to hear of your disappointment, did you receive a refund?
<br/>
<br/>Please send your details including your OrderId to flowers@bunches.co.uk with the subject line of 'FAO: Ingmar Boddington' and I can look into this for you.

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★★★★★

“Bought Flowers for a Year from Bunches for my Mum's...”

Written on: 09/03/2010

Bought Flowers for a Year from Bunches for my Mum's 70th Birthday - to be delivered each month.

Excellent service on telephone as checked could deliver to Channel Islands - most helpful.

Great delivery so far - my Mum is really pleased with the bouquets so far (and gives a chocolate to my Dad so everyone's happy!!)

Great website - great flowers!… Read Full Review

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★☆☆☆☆

“flowers ordered for a friend and NEVER arrived!...”

Written on: 03/03/2010 by epreston (2 reviews written)

flowers ordered for a friend and NEVER arrived! contacted the customer services on a number of occasions and heard NOTHING back.
Day light robbery! No refund was given no apology! disgusting company… Read Full Review

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★☆☆☆☆

“When these flowers arrived I was appalled at how small...”

Written on: 18/02/2010 by pippa10 (1 review written)

When these flowers arrived I was appalled at how small the bunch was. I have never seen such stinginess in any other flower company in my life. I would not use this company again as they are a rip off!

Marks and Spencer, Interflora etc.. would not disappoint in this way, don't disappoint yourself or loved ones with these inferior flowers at such a high price… Read Full Review

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