ZipTransfers.com www.ziptransfers.com

ZipTransfers.com www.ziptransfers.com
★★★★★
4.5
88.0% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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“Excellent service ”

★★★★★

written by Flack1966 on 05/10/2012

The desk at Mahon was easy to find and the staff were extremely helpful. A very friendly lady walked us to the waiting minibus which was very roomy and air conditioned with car seat fitted . Driver was helpful and professional . Would definitely use this service again .

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“Faultless efficient transfer from CDG to Paris and return.”

★★★★★

written by bogaclod on 28/09/2012

Easy to arrange on-line transfers which arrived exactly on time even though the return transfer was at peak time from the centre of Paris.Driver was waiting at CDG as we collected baggage and was easy to identify.Well worth the cost to avoid any hassle or worry to and from airport.Will use this service again for sure.

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“Excellent Holiday Transfers”

★★★★★

written by on 27/09/2012

I recently returned from a holiday to Alicante, having flown by easyJet from Southend. I booked return transfers with ZipTransfers from Alicante airport to our hotel in Guardamar del Segura. The service was excellent. The drivers were prompt, helpful and the air conditioned vehicles very comfortable. I compared a number of transfer costs on the internet but found Ziptransfers very good value. Given my experience I would definitely recommend the service.

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“Fantastic Service!”

★★★★★

written by carolewithane on 20/09/2012

I booked my Palma/Santa Ponsa transfers onlin with ziptransfers.com before my holiday - the first time I have ever done this. They were fantastic and a lot cheaper than airport taxis! Our driver was waiting in the arrivals hall at Palma airport with a board with our name on and off we went to our hotel. On our return journey the driver even arrived 10 mins early so we had plenty time to get to the airport before the package tour coaches arrived. Thanks for a very efficient service - I will certainly use you again and will recommend you to all my friends. Keep up the good work! Carole Manchester

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“Saving the Day”

★★★★★

written by on 14/09/2012

I must tell you what a wonderful company you have!! We were SO frustrated and nervous about the changes in our trip to Paris and we are not very saavy travelers. We tried to call you but couldn't get the call to go through. We woke up someone is Paris at 3:00 in the morning thinking it was Ziptransfer! You all made us feel comfortable and sent the most remarkable drivers! Yuri and Rudolph, both from Latvia, were prompt, courteous, friendly and most of all, terrific drivers - smooth and knowledgeable. I get motion sickness and they were so smooth that I didn't have any problems at all. We had a wonderful visit in Paris and your excellent service certainly contributed to a magnificent trip. Thank you so much.

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“Left stranded at airport”

★☆☆☆☆

written by imogenerskine on 09/09/2012

We booked ZIP transfers specifically because you could reserve a car with a baby car seat. Unfortunately our flight was delayed and we didn't arrive at Majorca airport until 4am (schedulde arrival time was 1am). The driver hadn't bothered to wait and we had to call them to find out that they had taken it upon themselves to cancel our transfer. We then had to take a regular taxi with our five month old son held in our laps.

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“Best Transfer and Driver!”

★★★★★

written by Halpie1 on 05/08/2012

Our flight was delayed and we were concerned our driver would not be there. But, there he was holding a sign with our name. Jose was fabulous!! Ask for him in Barcelona! He went out of his way to make everything comfortable for us! In Nice, France we had J, I have to say another fabulous driver!! You can't go wrong with Zip!

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“11th Hour Reservation”

★★★★★

written by on 23/06/2012

We booked a private taxi at the 11th hour. We arrived on a late night flight and were thrilled to find the taxi driver waiting for us. He delivered us to our hotel immediately -an excellent service we are delighted to recommend. We are more than happy to confirm we will use this taxi service again on our next trip. Many thanks,

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“Lindz uk”

★★★★★

written by lindz47 on 22/06/2012

Excellent service. Very clean and comfortable cars. Drivers very obliging and friendly. No money exchange with driver so no embarassment over how much to tip. Great that they list every small town and village. Easy booking system.would always recommend to a friend

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“Way to go”

★★★★★

written by on 21/06/2012

Great service very new clean car. Polite and attentive driver. I am about to book again and would happily recommend to anybody this company.

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“Very reliable company, definately recommend”

★★★★★

written by cazaramma on 21/06/2012

We used zip transfers from barcelona airport to port and were very happy with the service we received, prompt pick-up and very helpful driver and clean coach. Would def recommend to family and friends. In fact they will definitely be our first call next time we need a transfer. Also the more of you go the cheaper it works out

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“Met at (Paris CDG) & fetched again for the return from...”

★★★★★

written by Dryden on 21/06/2012

This service provided by Zip was so good that I will always use them again for many occasions to come. This was the first time we had ever used a service such as this and it certainly takes the stress out of everything concerning getting to your destination and returning afterwards. The drivers in both directions were so accommodating,friendly and helpful, both awaiting our arrival in both directions, absolutely brilliant. We would recommend Zip to anybody, family, friends or any person who wants a stress free journey. Aubrey & Shirley Dryden

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“excellent service”

★★★★★

written by on 21/06/2012

The driver was there when we arrived. He was very friendly and answered any questiomns we asked. An excellent car and driver and we arrived at our hotel safe and sound!

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“Zip fast and efficent”

★★★★☆

written by on 20/06/2012

We used this service in January from Las palmas airport to Puerto Rico and return, we found it to be very good, driver was waiting for us when flight landed and helped with the luggage. vehicle clean and comfortable. On return turned up with plenty of time to spare, overall a very good service which we will use again.

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“Hassle Free Travel from Airport to Hotel ”

★★★★★

written by MichaelNixon on 20/06/2012

Booking this service online was very easy, the website being very easy to navigate. Payment was made at the time of the booking and there were no hidden costs when we did use the service. Reaching the arrivals hall the driver was waiting in a prominent position with a clear sign for our party. We were led to our taxi and were on our way within a few minutes. Staying in the old town of B the driver got us as close as he could to our hotel despite having to navigate the narrow street and crowds. On our return the taxi arrived at our hotel on time and we arrived at the airport with time to spare. The drivers were curteous and helpful and the taxis were comfortable and clean and using the service meant that we arrived at our destinations less stressed after our travel. There is no doubt that we will definitely use this service again.

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“Quick, easy transfer with helpful driver”

★★★★☆

written by vmpaway on 20/06/2012

Quick, easy transfer with the driver waiting to help with luggage. So appreciated after a long overseas flight. Would not hesitate to use this service again

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“Great service”

★★★★★

written by on 20/06/2012

there was no bad comments A great service from arrival to departure. one I would reccomend to all, all at the best price on offer elsewhere

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“Paris Transfer”

★★★★★

written by ChristineCampbell on 20/06/2012

When I booked a transfer for 6 ladies from Charles de Gaulle airport to Paris the confirmation email I received was for another person's booking. This was immediately dealt with but it made me a bit nervous about the service. I needn't have worried. The drivers were punctual for both journeys and patiently waited while we organised ourselves. A clean, comfortable, efficient, door to door transfer at a competitive price.

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“Prompt, reliable service at low cost!”

★★★★★

written by haufdun on 19/06/2012

Driver was in the airport waiting for us on arrival, he was polite and courteous throughtout and arrived promptly for our return journey. Both vehicles were clean and tidy and provided ample space for our party and all luggage. I would not hesitate to recommend your service to friends and if I require airport transfers in the future I will enquire with your service before all others.

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“Great Service”

★★★★★

written by FeliciainIstanbul on 19/06/2012

Can't say enough good things about ziptransfers in Barcelona. When my flight was delayed I emailed to let them know and I got a response back immediately saying that they had been following my flight and already knew it was delayed and to not worry. Also because of the strike in Barcelona, they even called us (in America) to let us know what to do if they could not cross the picket line to pick us up at the airport. Very impressed with their customer service. Would use them again.

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Asked by jeanetteperez on 20th June 2018 Report this content
How will we know which driver and vehicle is waiting for us?

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Answers (4)
Report this content Iajb74 Written on: 20/06/2018
At Singapore Airport the driver was waiting in the arrivals hall, after customs etc,with a sign with the booking persons name on.Easy and reliable. A 24/7 assistance number was supplied with booking..
Report this content Nollaigf Written on: 20/06/2018
Drivers wait in the arrivals hall and have a sign with the name of the person who booked the transfer.
Report this content Conways124 Written on: 20/06/2018
Avoid at all costs. I found zip transfers expensive and unreliable. They failed to arrive and then blamed a local taxi firm. Other operators are far cheaper and actually bother to turn up!!
Report this content Muckyduck1 Written on: 20/06/2018
All drivers of zip transfers are waiting at arrivals with a board with the name of the person who booked it don't worry they are very reliable
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Asked by Wanna75 on 12th June 2017 Report this content
As anyone usd zip from Palma airport to calas de Mallorca ? I've got a family of 11 to book for 3 children and have read mixed reviews I usually use suntransfers but these have come £45 cheaper which is great but could also mean not as good service Regards

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Answers (2)
Report this content mandyoffer Written on: 13/06/2017
We attempted to use them last year. We booked our transfer over a week before we were due to travel and less than 12 hours before we were due to department from the UK we received a phone call telling us that our booking had been cancelled due to a lack of driver!! We were given no alternative transfer options, no compensation and no real apology even though I emailed a complaint as soon as we returned from our holiday. I wouldn't touch this company with a barge pole, but good luck if you do decide to use them.
Report this content Conways124 Written on: 20/06/2018
Avoid avoid avoid
Asked by Papa736 on 13th January 2017 Report this content
Transfer from scl to cruise port in Valparaiso for 4 people do they use a van?

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Answers (3)
Report this content Jossy10 Written on: 16/01/2017
I don't know for sure, but I would think due to their professionalism they would assess your needs/travel arrangements in advance
Report this content mandyoffer Written on: 16/01/2017
I would advise you to give this company a wide berth. We booked our holiday transfer a week before we were due to depart. Less than 12 hours before leaving for the airport we got a call from Spain telling us that our transfer had been cancelled - no explanation nothing! I complained via email to Zip Transfers and to this day, more than 6 months later we have still had no acknowledgement, apology, nothing. Use someone else, you'd be glad you did. Good Luck.
Report this content Jwall2 Written on: 17/01/2017
The website will allow you to believe you can select the vehicle size,space & configuration in advance. As was my experience,when I arrived nothing could be further from reality. Pandemonium ensued as they made a phonecall then we waited until whichever random vehicle with enough seats arrived. Not at all like I had ordered,ill equipped. Will not be using them ever again.
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Asked by woolleybags on 2nd October 2016 Report this content
How will I know which taxi is mine once I arrive at Palma airport?

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Answers (7)
Report this content 2old4this Written on: 04/10/2016
When I used Zip last year, they emailed me to let me know exactly where the driver would be waiting...he will be in the arrivals area with your name on a card....hope this helps.
Report this content Stewieguy Written on: 04/10/2016
When you get to the airport the taxi driver will be in the arrivals hall with a name board , so very simple :)
Report this content Muckyduck1 Written on: 04/10/2016
After collecting your bags from the carousel if you have bags checked in,proceed to arrivals hall where the driver will be waiting for you with the persons name on a board usually the surname of the person who booked the service will be displayed hope this helped
Report this content Bonnie1 Written on: 04/10/2016
Your driver will be waiting at airport exit holding the lead name on your Ziptransfers booking
Report this content ChrisHolman Written on: 06/10/2016
Your driver will be waiting in the arrivals hall with a board with your name on it. Even if you are delayed as we were the last time we used them, the driver will still be waiting. Great service.
Report this content TheOnlyRealBigMike Written on: 08/10/2016
You will usually find someone waiting with your name on a board, or a board with ZIP transfers on.
Report this content Jossy10 Written on: 16/01/2017
When I recently used this company the driver had a name card easy on view
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Asked by limejock on 16th February 2015 Report this content
Do they also do transfers from hotel to cruise port in Amsterdam?

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Answers (2)
Report this content GavReid1587 Written on: 17/02/2015
that should be possible. if you select 'Amsterdam cruiseport 'from the drop down menu then select 'from other destinations' you should be able to enter the hotel address on the next page.
Report this content Footy35 Written on: 17/02/2015
Yes they do. You can book the transfer on there website
Asked by ahoule2418 on 13th January 2015 Report this content
Are the vans non-smoking?

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Answers (3)
Report this content GavReid1587 Written on: 13/01/2015
I would of thought so. I wouldn't like to get in a taxi that someone has been smoking in.
Report this content haufdun Written on: 13/01/2015
To be honest, I don't clearly remember but I think not.
Report this content Kane91 Written on: 13/01/2015
Ye they are non smoking but there is a smoking area outside airport, 1 of our party had a smoke before we left and the driver was happy to hold on while he did so
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Asked by Parke1 on 21st June 2014 Report this content
Our taxi did not show up, will be receive a refund?

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Answers (8)
Report this content Molboe Written on: 23/06/2014
I would contact their customer services as soon as you can. They are very helpful.
Report this content euroswiss Written on: 23/06/2014
Unfortunately in my experience you will not receive a refund. I know this is hard to comprehend as the people did appear friendly and helpful but their customer approach with respect to giving money back is diabolical. To not offer a refund is tantamount to theft in my eyes. I hope you have more luck than I did.
Report this content haufdun Written on: 23/06/2014
I cannot say that this is a situation I have experienced with this company. In the past any issues which have arisen when I have used them (4 times now) they have dealt with quickly and professionally but I've never been in the position of asking for my money back from them. I assume you contacted them on the day when your taxi failed to appear at the stated time?
Report this content Billyd1971 Written on: 23/06/2014
Hi I'm not sure if or how you get a refund if u paid by card ask ur bank or call one on the numbers on there site my car turned up no problem best luck
Report this content FrankfromNY Written on: 24/06/2014
I did. Have your records handy and contact them promptly. A refund is the least they could do after giving their customers such an unsavory experience.
Report this content LIM01 Written on: 25/06/2014
Never had a problem and we have used them for the last four years
Report this content Parke1 Written on: 26/06/2014
I've sent email with all our details etc, will let you know how I get on, fingers crossed!
Report this content Parke1 Written on: 27/06/2014
Just wanted to let you know that zip have replied to my email and have promised a full refund. I would like to say that I am very happy with how they have dealt so speedily with my complaint, fair play to them.
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