written by on 16/05/2013
Picking up our car at the airport was as good as it gets. very little waiting time, details clearly explained in a very friendly manner. On returning the car it was quickly checked over and we were quickly return to the airport. The only improvement would be to be dropped off at departures instead of level -2.
written by on 16/05/2013
Lost my wallet before arriving at the rental office, but the staff were so helpful in getting a replacement license issued from the DVLA in the UK. We had to extend by a couple of days but this was sorted with the minimum of fuss. Car was great to drive, and very clean, and the returns process was very smooth. Great car, great service, great experience!
written by on 15/05/2013
Excellent service and price. Staff were highly efficent and friendly. Will use this company again.
written by on 15/05/2013
Worried when allocated as off airport site - however couldn't have wished for better. Very efficient service and actually quicker than picking up at airport. Vehicle superb. Will book directly next time wit Drivalia .
written by Tonyforbes on 14/05/2013
Would definitely use Drivalia again, impressed with the check in service and quality of vehicles. Like the full/full policy which has become rare, especially on short term visits.
written by AlecB on 14/05/2013
We used drivalia about a year ago and we are now regular customers. They are very good on price and service is also very good. The staff are very helpful and the service is very smooth. Facilities are very good at the drop off / collection area via a very short shuttle bus trip, which is always punctual. There are no hidden extras and I would recommend taking the premium insurance as I did lose a car key at a remote location last year. This was not a problem and a replacement was driven out to me in less than 2 hours. Other wise I would have been stranded!. I would highly recommend Drivalia!
written by tessahg1 on 12/05/2013
I highly recommend this hire car company Drivalia, we found them to be highly professional, providing a fast collection in the transfer bus to the office to cellect a clean new car. If you want hasstle free rental this is the right company for you.
written by Richard1949 on 12/05/2013
This was our second time of hiring a car with Drivalia and again we received excellent service. Staff were particularly good and our Peugoet 208 was perfect for our needs. Transfers back and forth to the airport were good and returning of the car was easy without any hassle. We will have no hesitation in booking again with Drivalia and recommending to others.
Written on: 13/05/2013
Dear Richard1949,
Thank you very much for spending time to review our company.
We're delighted to see you found our service up to standards.
Kind regards from all the Drivalia team!
Elia
Drivalia Car Rental
written by Sonyala on 11/05/2013
We originally booked with another company but a few days before travel they cancelled and then attempted to charge us double! Booked with this company via a broker and couldn't have received a better service. The car was perfect and very economical. Staff were very friendly and helpful. We weren't left hanging around at any point. Spot on!
written by on 11/05/2013
excellent car clean and comfortable easy pick up at airport with no waiting english speaking staff very helpfull carhire very close to airport excess was only 300 euro,s someplaces a lot more wished we had booked on their web site as would have got a much better deal defo recommend to a friend would help to have a map left in car and basic instruction sheet for car manual parking zones and right of ways yes I know should have looked it up on internet first good company
Written on: 13/05/2013
Thank you for your review of Drivalia.
We're delighted to see you found our service up to standards.
If you wish, please check out our tips page on our website for further info on driving in Spain, and if we can help with anything that's not found on this page, please contact us as we will be glad to provide more information.
Best regards,
Elia
Drivalia Car Rental
written by Luff3rs on 11/05/2013
Drivalia offer a full full fuel policy which works great for someone like me who does not intend on doing much driving. This means I receive the car with a full tank and have to bring it back full. I only pay for the fuel I use. That is the main reason I use Drivalia. However they are good on price and offer a great service. I will always use them.
written by on 11/05/2013
our first time to allicante airport,the car hire experiance was totaly stress free,the car hire staff were perfect and an added bonus they spoke perfect English,thankyou very much,defanatly use you again
written by Debzsuzie on 10/05/2013
We have hired cars for many years when we fly into Alicante. This is the first time we have used this company and found them to be very efficient. Bus pulled in to Welcome point just after we arrived. The driver was polite and helped with the luggage. The staff were friendly and efficient which meant we could get going to enjoy our holiday quickly. We hired a basic small car as there were just the two of us on this occassion the car was clean and low mileage. Upon our return again the staff quickly dealt with the return of the car and the bus arrived shortly after our arrival at the hire company to take us back to the airport a short drive away. The only point, and it doesn't only apply to this hire company is the full tank empty return tariff. This can be a little guiling when if you are only in spain for a short break or do not use all the petrol. What would be great is a half tank tariff, in that the car has half a tank of petrol when you pick it up and return empty. This would be my only criticism. We will be returning to the Costa Blanca twice again this year and shall be contacting them again to hire cars. Well done Drivalia
Written on: 13/05/2013
Dear Debzsuzie,
Thank you very much for your review of your recent experience with our company.
At Drivalia we understand that "Full - Empty" fuel policy rates do not suit everyone, and therefore we are pleased to say that do we also offer "Full- Full" fuel policy rates for those who do no intend on travelling far or simply just prefer to return the vehicle full.
Thanks again for your support and we hope to see you again very soon.
KR from Alicante
Elia
Drivalia Car Rental
written by on 09/05/2013
Great service - shuttle bus from Alicante airport to car rental office - used the service many times and never have any issues
written by NicandPhil on 08/05/2013
We were a party of 9 arriving at Alicante airport. We were collecting a car from Drivalia, do NOT speak any Spanish. Drivalia were waiting for us, sorted us out, had us on the road with spotless, almost new, decent specification car in minutes. Very happy. We contacted the other members of our group,who do speak some Spanish, that had booked with another company, who were still queueing in the main terminal, did not get the car they were expecting, and were generally not happy with what they got. I think we got lucky, but will definitely use Drivalia when returning to Alicante airport.
Written on: 10/05/2013
Dear NicandPhil,
Thank you very much for your review of our company.
We hope to deliver you many quality car hires in the near future.
If ever our service is not up to standards, please let us know!
Kind regards,
Elia
Drivalia Car Rental
written by Gsnappyd on 07/05/2013
Car hire made easy. Everything was perfect for our weekend break including the car hire. We were picked up by a very helpful driver who pointed out all the key places on the quick journey to help us to find our way out of the airport and where to bring the car back to. The check in was quick and efficient and we discussed the best deal for our weekend hire. Coming back was much the same. Easy check back In with colleagues waiting to assist and the airport shuttle waiting for the journey back to the airport. Sure beats waiting in a long queue at the airport terminal. We will definitely use Drivalia again Many thanks
written by on 07/05/2013
This was the second year we have rented from Drivalia, on both occasions we found them to be extremely helpful, friendly and efficient at a competitive price.
written by Apdcole on 06/05/2013
Had an altogether good experience in a very blue Peugeot 208 not very old in good condition with everything working, we will be making more bookings in the future and will include Drivalia in our top list. Thanks to all the staff that made the whole process run smooth. Kind regards Mrs &Mrs A Cole Ps may be offer return full policy on fuel
Written on: 08/05/2013
Hi,
We're delighted you found our service up to standards.
We certainly wish you consider using Drivalia for your future rentals, so please check out www.drivalia.com as we also offer full to full fuel policy rates.
Kind regards from Spain!
Martin
Drivalia Car Rental
written by cbaarle on 06/05/2013
Apart of the somewhat hidden place at the busstation, the shuttle was OK. Easy to find back the premises on return. The car was new, clean and of a larger size than one usually will get at that price! And prices at Drivalia are really very competing. The staff was very kind, helpful and good-humoured, which is also important when on holiday. The rapid shuttle service back to the airport, finally, was fast and easy: You wan't miss your plane!
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As rated by our community of reviewers
Drivalia_Car_Rental's Comment
Written on: 21/05/2013
Thank you very much for your kind review of our company.
Unfortunately we have to have the same pick up and drop off area in order to optimize the shuttle bus efficiency but mainly it's because level -2 is the only authorized area designated by AENA - the airport governing body - for shuttle transfers.
Thanks once again for your review and we hope to see you again soon.
KR
Martin
Drivalia Car Rental