written by dbrine on 13/06/2013
after one unsuccessful attempt to download a workshop manual & complaining I recieved prompt help to reopen download file (very good) but --- download is quite complicated for a person with average computer skills. too many steps involving new downloads, file changes etc etc - finally got there but would not want to repeat experience have not checked manual in depth yet but seems ok
written by LeslieKeogh on 20/05/2013
Having bought the excellent Peugeot Emanual I thought the Landcruiser (Toyota) manual would be similar but For instance how do you remove the starter motor, besides undoing the two bolts as mentioned in your Emanual?,See the US Toyota owners website to be informed of all the difficulties in removing same having undone the bolts!!! Poor show By the way it took me a full day to remove the starter to install new contacts and I thought your manual would help me avoid unnecessary work! Hope things greatly improve.
written by sigmo on 01/04/2013
Installation and access to use is WAY too complicated. The format is not user friendly and subject matter is incomplete. EXAMPLE: TRY TO FIND "ENGINE REMOVAL" and at least 10 areas have to be accessed to complete the action. Then you cannot download any of the information so are stuck running back to the computer. You cannot print anything as the OS is extremely old (XP professional) and no longer supported. If you are using a later OS you cannot interface the print process without considerable conflict issues. If it were not for your tech people going WAY out of the way to assist I would not even have been able to access the site with windows 7. Ancient access system, incomplete or hard to use service info and inability to download for use sections.
Written on: 01/04/2013
Hi,
if you had contacted us with this issues we'd have resolved them for you.
10 Areas for an engine removal - Its not exactly an easy job is it?
XP Professional in a virtual environment works perfectly well, including printing.
Chad @ EMO
written by on 07/01/2013
I purchased a download for the Volkswagen UP and even with my sons help (who works with computers)could not download it. The instructions did not match what came on the screen. I then paid extra to purchase a DVD which still came up similar to the download and was not able to get further. You then agreed to take control of my computer and down load it for me for which I thank you. I paid extra for a DVD which was of no use to me. I've now looked through the manual for the simple things I wanted, i.e. how to change a blown bulb etc. which I have found, but other than that it doesn't give much help to the home mechanic. I feel it is more suitable for a garage.
written by nobler18 on 17/12/2012
download and upload unconventional needs to be simplified for us basic users i only wanted a manual so as to fix the heater. Not a fresh lesson in computer operation.
written by rayder9 on 02/10/2012
I purchased the CD version but that’s not the end of it, you have to extract the content of the CD to a file, download Winrar Zip File. Extract the content of the CD file using the Winrar Zip File, which gives you another file. Download VMware to run it in. To find all this out is not easy took me about 2 hours. They could make the down loading sequences a lot easer, and after all that it isn’t the easiest manual to navigate, and it’s a big file 9.37GB! Would I recommend this NO, The only trouble is there are not many Manuals out there for my car.
Written on: 02/10/2012
We have a dedicated support system here:
http://www.emanualonline.com/support.php
And we help ALL our customers until they are happy. If you are still not happy with the manual, we are happy to refund you the cost.
Kind Regards,
Chad @ EMO
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Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
As rated by our community of reviewers
Chad_Emo's Response to LeslieKeogh's Review
Written on: 22/05/2013
Hi,
i don't think this should be a bad reflection on us. This is how the manual is provided to us by the supplier.
You should've at least had the decency to contact us, prior to writing this silly review!
Well done!
Chad @ EMO