Churchill Car Insurance Reviews

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Churchill Car Insurance
Churchill Car Insurance

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★★★★★

“Churchill car insurance came out the cheapest for a...”

Written on: 05/12/2005 by foxview (71 reviews written)

Churchill car insurance came out the cheapest for a driver with no 'no claims'. I have been with them for 2 years now, and have had no problems… Read Full Review

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★★★★★

“Churchill are in my top 3 when I'm ready for renewal,...”

Written on: 24/10/2005 by pnadin (122 reviews written)

Churchill are in my top 3 when I'm ready for renewal, the other two being the AA and Direct Line. Who offers the cheapest quote varies from year to year.

I haven't had to make a claim yet so I can only comment on the sales side which has been good in my experience… Read Full Review

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Obetwo's Response to pnadin's Review

Written on: 02/11/2005

You just wait until you have to make a claim with them, then you will change your opinion.
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<br>The staff at Churchill Insurance do not appear to have a single brain cell that they are able to rub between them.
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<br>My claim/complaint has been on-going since July 2005 and as yet it still remains un-resolved.
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<br>As mentioned in other reviews/comments they seem in-capable of calling you back or replying to letters and do not seem at all interested when it comes to doing something that you are supposed to be paying them to do.
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<br>Of course they are going to be polite and friendly when it comes to selling you the insurance, what sort of business would they be if they upset or annoyed you during the sales call, resulting in you taking your business elsewhere??
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<br>One last thing, I don't know if anyone else has had the same issue but with 2 seperate claims we have dealt with 2 seperate garages that have been used to fix our car - on both occasions the job was not satisfactorily completed. I think Churchill seriously need to re-consider the garages they contract to do their work.

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★☆☆☆☆

“I have recieved extremely bad treatment from Churchill...”

Written on: 07/09/2005 by jk101621 (1 review written)

I have recieved extremely bad treatment from Churchill Insurance and would not ever tell any body to take out a policy of any nature with Churchill. They have lied constantly over the telephone and in there correspondence to me. Their Managing Director unfortunately runs a very bad house.

I had a accident which was not by fault and Churchill took a long time to tell me that the repairs were not covered and that they were in there opinion wear and tear. The Garage to me that Churchill engineer… Read Full Review

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209884_Suehoole1's Response to jk101621's Review

Written on: 12/09/2005

The treatment we recieved from Churchill has been terrible. Our car caught fire and we were stuck in the middle of nowhere with a tourer and was told because our car was a total loss we would not get a courtesy car!!!! Two weeks on the tourer is still out there and we are having to hire a car and Churchill haven't sent an engineer to even look at the car. They have said it could take at least a month. All documents were sent the following day by recorded delivery. But still no response from them. Make your own mind up if you want to insure with this company. We will not again.

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★★★☆☆

“Churchill's state in all advertisements they save you...”

Written on: 23/05/2005 by Keith005 (1 review written)

Churchill's state in all advertisements they save you money. Not true I have made several phone calls and sent several letters at my own expense. To date they have not returned phone calls or replied to letters. In the letters I have only asked for an update on an 8 month old claim. I have also asked in a letter what is the complaints procedure and still await reply. I have used Churchill for many years but after this fiasco I will not use them anymore… Read Full Review

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Derek Manley's Response to Keith005's Review

Written on: 19/10/2005

I put a claim in during May 2005. The third party have accepted responsibility but Churchill have,to date, failed to settle what is a straightforward claim. I sent several letters with no acknowledgments,and made phone calls. When I did eventually get a letter its contents were incorrect as confirmed by the person I spoke to at Churchill over the phone.
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<br>I have written yet again and intend taking the matter further if the claim is not settled soon.

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★★★★☆

“So satisfied with our car insurance quote with...”

Written on: 28/08/2004 by capernium (1 review written)

So satisfied with our car insurance quote with churchill, that we will be asking for a quote for our contents insurance, early next year. My recent quote for car insurance for this year 2004-2005 was well within other quotes I received… Read Full Review

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★★★★★

“After just renewing my car insurance with churchill I...”

Written on: 06/02/2004 by Steve Elliott (2 reviews written)

After just renewing my car insurance with churchill I have to say i'm delighted with the quality of service I got. the operator who answered my call was very efficient, understanding, knowlegable and very helpful indeed

my documents arrived 2 days later, everythig was so straight forward, oh and they quited the best price i've ever seen my insurance, nearly £400 cheaper!!

Well done churchill… Read Full Review

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Plumber1's Response to Steve Elliott's Review

Written on: 20/10/2005

wait till you claim

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★★★★★

“I have got a top of the range sports family estate...”

Written on: 20/01/2004 by Boo boo bee doo (3 reviews written)

I have got a top of the range sports family estate saloon car (hatchback) which as you can imagine is not too cheap to insure. Churchill Insurance company provided me with the lowest quote, which is the usual reason for swapping companies. You can even get a further reduction if you appy online. However I have found their customer service representatives to be very friendly. The real turning point for me was the fact that I was sent, along with my insurance policy, a complementory tax disc… Read Full Review

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★★★★★

“I was with Direct Line before I moved to Churchill....”

Written on: 04/01/2004 by ls26chris (3 reviews written)

I was with Direct Line before I moved to Churchill. It;s been four continous years now that I am with them. We have insured both our cars with them, it's my habit to check and phone around for the best deals. I have doen that for the last three years and every year I had to come back to Churchill as there no no one who could match their quote for price and service. Unfortunately I had to make two claims because of accidents in the last three years, and I was surprised as to how thoughtful and… Read Full Review

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★★★★★

“My car insurance was with AXA and renewal time came up...”

Written on: 10/12/2003 by ron stander (1 review written)

My car insurance was with AXA and renewal time came up again. Usually I never bother to get other quotes (too lazy) but this year the renewal cost was £360 for me at 57 years old and member of Inst of Adv Motorists. It was up from £340 from last year. Anyway, I called Churchill, and got a straightforward quote, repeated 3 times to make sure it matched my existing,and it did as near as made no difference my AXA quote.Churchill quoted..... £226. Ok so the excesses are £5 more here and the same… Read Full Review

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★★★★★

“I had to make a claim with Churchill when my car was...”

Written on: 28/09/2002 by Lynne. (1 review written)

I had to make a claim with Churchill when my car was stolen. My car was found at 5.45am on a Sunday morning. The insurers had it collected within 45 mins. Within three days I was paid in full for my car. I never had a moments trouble with this company. They were absolutely wonderful throughout the whole ordeal… Read Full Review

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63796_Bell Ring.'s Response to 40272_Lynne.'s Review

Written on: 09/01/2003

this is not a bad review but i bet he did have trouble

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Awg's Response to 40272_Lynne.'s Review

Written on: 27/11/2003

Well I've been insuring cars for 37 years! Spent many years with the Pru. then was attracted by Direct Line and had two vehicles with them. I then switched a vehicle to Eagle Star for a year. Next year Churchill could undercut Eagle Star and have been with them since (still have my other car and my son's car - Churchill won't insure 18 year olds) with Direct Line. Swiped my next door neighbours car with the back end of my caravan three years ago - towing with my Churchill Insured 4x4 (I have a Direct Line insured 4x4 too! but saw no reason to do any 'fiddling'). Anyway, Churchill did not make a big deal of this, they paid out to my neighbour's insurance company without quibble and my premium with them only went up £100 the year after, which ain't bad considering the amount of damage the old caravan did to my neighbour's car! Churchill? Yes, I rate them highly. Unlike some other companies they offer a loan car too in with the policy (are you listening Direct Line?)

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64328_Lynne.'s Response to 40272_Lynne.'s Review

Written on: 11/01/2003

I (who am actually female) honestly never had any trouble. None at all. I wouldn't still be with them seven years later if I had. I don't even question changing insurers. They were excellent when I needed them. Honest!

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