ASAP Tickets Services www.asaptickets.com

ASAP Tickets Services www.asaptickets.com
★★★★☆
4.5
88.0% of users recommend this
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“Great service representatives”

★★★★★

written by Daniellep18 on 03/09/2015

Norman is helpful and accommodating. He was on top of making sure that airlines and flight confirmations were in fact confirmed in a timely manner, and made the entire processing process quick and easy.

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“Good service”

★★★★★

written by Hayleyh1951 on 03/09/2015

The interaction and service i receive ls fantastic and great.

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“Very patient and professional. ”

★★★★★

written by StephanieRobertson on 03/09/2015

I was very happy with the service. It was a pleasure doing business with the agent.

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“Great prices,”

★★★★★

written by MacKinnon140 on 02/09/2015

I was amazed at the prices,compared to other sites. Asap tickets are my one stop travel center. BASAWYER Dalton, Ga

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“best price, but...”

★★★☆☆

written by djWaddell403 on 02/09/2015

on the website they said $793, then on the phone $885.. when I went to purchase within 10 minutes.. the price was $931.30 it was still the best price, but why all the bait and switch tactics?! Just tell me the truth up front please!

Asapsupport's Comment

Written on: 07/09/2015

Dear customer,

We are pleased that you have chosen our company for your ticket purchase and would like to address your question and concerns. The lowest price you find on our website is a special ASAP Tickets Super Saver Fare with advance purchase requirements.
Although we have some exclusive contracts with airlines, prices we get from them change all the time. Most airlines file their fares with the Airline Tariff Publishing Company. These file updates can occur several times a day. There is always room for improvement and we would like to learn from your case as well. We would really appreciate it if you could send your full name and the email address you provided our Agent with.

Once again, thank you for taking the time to let us know how you feel, we truly want to make your experience as pleasant as possible.

Kind regards,
ASAP Tickets team

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“It was a pleasent experience very helpful Rep”

★★★★★

written by Krish130 on 02/09/2015

I was very happy with the rep's help, she walked me through everything and answered all my questions. I will recommend this website to my friends and relatives. When I was losing hope to find a fair that I could afford, she save the day. Thank You to her a million times. Because of you I will be in Townsville Australia to see my grandchild be born.

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“Good Service, But Ticket Protection is BS”

★★★☆☆

written by Felipee455 on 02/09/2015

I've already written a review for them so this won't be super in depth. I'll just say I purchased ticket protection under the assumption that it was just that, and would protect my ticket against a wide variety of extenuating circumstances. After missing getting stuck in Kuta, Indonesia because a delay caused me to miss my flight to Jakarta, I still had to pay $700 for a new flight back to the US from Jakarta. Don't buy the ticket protection, from this airline or any, it barely covers any circumstances.

Asapsupport's Comment

Written on: 09/09/2015

Dear customer,

We are really sorry to hear that you have had a bad experience with your flight. We understand your frustration, and we sincerely apologize for any inconvenience this caused you. Ticket protection has various purposes. For example, travelers that get hospitalized at the time of scheduled departure can get their fully unused tickets 100% refunded. In your case, purchasing Ticket Protection exempted you from paying $250 ITN Exchange fee. Our Agents are instructed to educate customers about Ticket Protection during the call. We would like to analyze the way it was done in your case to have a better understanding of the situation. In order to do that we kindly ask you to provide your full name, the email address provided to our Agent and your reservation number by sending this information to us.
Thank you for taking the time to let us know how you feel. We appreciate your business and truly want to make your experience as pleasant as possible.

Kind regards,
ASAP Tickets team

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“Best service I got.”

★★★★★

written by IRELLE01 on 01/09/2015

This is my first time to call ASAP tickets and I was so surprised that Knox who helped me with purchasing my ticket can speak Filipino. He has been an excellent cs representative of your company. I can't ask for more for he has been very supportive. After I got a good service, I talked to my family and told them that from now on we will always call asap tickets services first before surfing on other travel agency.

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“Helpful, professional, and saved me money. ”

★★★★★

written by Rodriguez1951 on 01/09/2015

The staff at ASAP tickets have the inside information on ticket markets and prices that allow them to give good advice on what is the best ticket to spend your money on. I really appreciated their expertise it saved me money in the end and they were nice to work with.

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“My agent was a good help. He's even corteous.”

★★★★★

written by DerickAlvarado193 on 01/09/2015

None. My agent was really helpful. He kniws what he's doing. I would recommend this to all my friends.

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“Very Helpful”

★★★★★

written by Lamb241 on 01/09/2015

Replied to our concerns quickly and made adjustment in our booking. All issues were handled quickly and informed on status reguarly

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“Excellent Service!”

★★★★★

written by Deja233 on 01/09/2015

I received the best service from staff that was very professional, courteous and very helpful. A good choice certainly lives up to the name. I needed an international ticket within a week to attend a funeral. Asaptickets came through for me.

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“AWESOME SERVICE”

★★★★★

written by BridgerMcCleary on 31/08/2015

The representative I used Mr. Austin was available to help answer my questions and provide assistance as needed.

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“helpful agent”

★★★★★

written by 7Davies on 31/08/2015

 my travel agent is very patient and respectful he tried his best to explain every details and answer all my inquiries about my travel and I really appreciate all his help I would surely recommend. this to my friend thank you 

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“He was very helpful”

★★★★★

written by PECOTAN on 30/08/2015

It was a great service! Yes, I will recommend to my friends and I would like to contact him again the next time when I travel.

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“pleasant breeze”

★★★★★

written by NataliaHull428 on 30/08/2015

The entire process - from responding to quote request, finding the most affordable tickets, reservations, payment processing, providing details of the itinerary, emails with specifics - was done so professionally. The travel agents were so patient, courteous, and thoroughly guide us through. We are completely satisfied.

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“service is good”

★★★★☆

written by Keshawn385 on 30/08/2015

you gives good price but more restrictions like have to pay $250 to company if change in dates etc. please make it flexible so that other people can join you.

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“HTJAPAN”

★★★★★

written by zlBarker477 on 30/08/2015

I could book the most convenient & economical air ticket from ILM to NRT, by the prompt and reliable arrangement of your staff.

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“The Best bang for your buck”

★★★★★

written by CristopherHernandez266 on 29/08/2015

It was a pleasure working ASAP tickets... the person that helped me was efficient, fast, respectful and to the point... even though I made him change my reservation a couple of times, he never made me feel like I was being difficult... I never felt rushed and I was given all available fare options for my trip.. I think ASAP tickets is a great option for people that do not have the time to research prices online... ASAP is an honest and trustworthy company and I plan to use them for all my future trips from here on. Thank you guys!! God Bless!!

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“PURCHASING PROBLEM”

★★★★☆

written by Forsyth491 on 29/08/2015

I understand being cautious because there are many dishoney individuals out there that take advantage of others hard earned money. Personally, I believe this company is gone over board as far as securing their financial asset. My past experience and this most recent purchase have been very unpleasant and I am seriously assessing as to whether to purchase my next ticket with you or not. When I was paying for the ticket, I established the fact that I am purchasing the ticket for my husband whose name is on the joint account of the credit card I was using. Even-though the banker clarified each piece of information, your representation's suggestion that I use my home phone to verify it matches the phone # on the account is outrageous(I was not at home). Being cautious is understandable, being obsesses is not acceptable. the agent that assisted in booking my husband's flight was awesome and kudos to her professionalism. I live in a huge Sierra Leone community and many of the young youths that do not have a bank account ask if I can book their flight (they always have my money available before or after I book their flight). If I do continue to utilize your service, I hope at sometime I would have established some form of relationship of "TRUST." Best Regards,

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Asked by beishixu on 24th October 2023 Report this content
I resheduled a ticket. Can i cancel the ticket? How much fee

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Asked by Monagillespie on 25th October 2021 Report this content
Is this company reputable?

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Asked by liana71 on 7th May 2018 Report this content
This is my first time I booked international airfare with asaptickets. I am wondering how long do we usually receive eticket from them after we paid? I paid on Friday and said the eticket is on the way but I haven’t received anything. I also haven’t heard any booking confirmation for hotel to stay during layovers (they gave me a hotel name and I agreed with it and haven’t heard anything). I know it only been a couple of day but since this is my first time, I am super nervous. I usually receive eticket soon after I paid with “real” agency. Please help

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Answers (1)
Report this content RainhaMom Written on: 08/05/2018
You should have heard something by now. I suggest three things: 1) Call your gent for an update. 2) Call the airline and check to see if you have a reservation on the flight you booked. 3) call your credit card company to see if the charge went through. ASAP has a different parent company name...cant remember what it is at the moment...and that company's name is the one that showed up on my credit card bill. In any case, I had no problems with them, and I had a very communicative agent who called me at every step , so I think your agent might be able to help allay your fears.
Asked by mattsauber on 22nd November 2017 Report this content
Do they provide invoice for buying tickets? I need it to get reimbursed.

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Answers (2)
Report this content RainhaMom Written on: 23/11/2017
I received the itinerary that showed the amount charged, an ITN confirmation number, and the date, as well as the usual itinerary info and airline confirmation number. The only thing I did not see was a breakdown of the charges and fees of the flight...just the total amount that I paid.
Report this content imaginationinplay Written on: 27/11/2017
ASAP TICKET SERVICES will provide reservations as well as confirmation of your charges to your credit card. Please note that they appear to be a network of reservation/sales for ticketing. My actual reservation confirmation as well as the amount charged came from a group called ITN or International Travel Network. This arrived by email and can easily be printed for your expense reporting. Example of data provided in addition to the actual flight Itinerary include: ITN Confirmation Number: XXXDNY Amount Charged: $831.66 Charge Breakdown: $646.66 to be charged by United Airlines + $185.00 to be charged by ITN Corp These additional charges charged by iTN, I believe may be their fees, additional charges for insurance or other taxes etc. This flight was several months ago, and I know it was a legitimate charge. A breakdown should be able to be sent to you if you ask. I believe this information, plus the itinerary on the email, would be acceptable by any business to allow proper reimbursement.
Asked by Bartwanyama on 9th June 2016 Report this content
How can I pay for my ticket - NBI to Phoenix, Az, in Nairobi? I don't have a credit/debit card. Kindly advise.

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Answers (1)
Report this content Asaptickets Written on: 05/06/2017
Thank you for your question. You can also submit payment via an international wire transfer from Kenya. Please contact our live Sales agents for additional information. Thank you.
Asked by markiweiss49 on 14th October 2015 Report this content
Can I pay for the tickets using one of my savings account number? I don't have credit cards so I would like to pay for the tickets by using my savings account number when the time comes. Thank you.

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Answers (1)
Report this content Asaptickets Written on: 05/06/2017
Thank you for your question. In the absence of a credit card, payment can be made by wire transfer or Pay Pal payment. Please contact a live Sales agent for additional information. Thank you.
Asked by omarr on 16th December 2014 Report this content
How much is the charge fee to an agent helping you to book a flight?

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Answers (1)
Report this content njeri Written on: 17/12/2014
There is no fee to book n they are very clear with questions so I like using Asap tickets
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