written by t.ray on 04/09/2015
I cannot give the lady that helped me enough praise. Due to complications on my end I had to change the reservation process several times and she never missed a beat. She met all of my needs quickly, efficiently, and cheerfully. She also took the time to share some of her personal knowledge of the area that I am traveling to and she happily encouraged me to call her if I needed any further assistance. I would like to note that the this took place after I had already purchased my tickets. Thank you for providing such a great service !
written by Adamsco28 on 04/09/2015
I had a great representative Mr. Gabriel and he was patient and willing to go extra mile by making sure I was happy with all the flight details. Not only did he contacted me directly, he stood by me and worked everything out in his capacity to make my ticket possible.
written by MarTolent on 03/09/2015
my travel agent with ASAP Tickets is very good at getting me the low prices for my flights to Japan. I remember last year when he was able to get me low cost tickets to Tokyo when I had to be there as press for a rock concert. This year, I am planning to watch the concerts of the two artists whose concerts I watched last year, and Zain was able to get me low cost tickets again! Thank you so much! I hope you can get me more low cost tickets next year!
written by SabrinaEllis on 03/09/2015
the work was perfect, every things is obvious , no negligence or other improper behavior observed ,and I, sincerely appreciate your business .
written by Downey1990 on 03/09/2015
thank you Air Ticket go wirh good itensrary
written by Bryanf417 on 03/09/2015
This is my first air ticket purchase with ASAP Tickets Services and I was very impressed with the customer service I received. I am looking forward to using your air travel service again. Thanks for the way your organization treat their customers. I promise to recommend your company to friends and family. Best Regards!
written by 454Alvarado on 03/09/2015
I am grateful for the service Dante Ross (ITN) and will recommend ITN to my family and friends.
written by Jaxon118 on 03/09/2015
agent that took care of my inquiry, reservation, and booking was very knowledgeable and courteous. he was very patient and considerate in accommodating my travel needs. his follow up call after ticketing to make sure my travel E-TICKET was received was very much appreciated. i certainly will return for future business as well as make referrals when the opportunity arises.
written by Daniellep18 on 03/09/2015
Norman is helpful and accommodating. He was on top of making sure that airlines and flight confirmations were in fact confirmed in a timely manner, and made the entire processing process quick and easy.
written by Hayleyh1951 on 03/09/2015
The interaction and service i receive ls fantastic and great.
written by StephanieRobertson on 03/09/2015
I was very happy with the service. It was a pleasure doing business with the agent.
written by MacKinnon140 on 02/09/2015
I was amazed at the prices,compared to other sites. Asap tickets are my one stop travel center. BASAWYER Dalton, Ga
written by djWaddell403 on 02/09/2015
on the website they said $793, then on the phone $885.. when I went to purchase within 10 minutes.. the price was $931.30 it was still the best price, but why all the bait and switch tactics?! Just tell me the truth up front please!
written by Krish130 on 02/09/2015
I was very happy with the rep's help, she walked me through everything and answered all my questions. I will recommend this website to my friends and relatives. When I was losing hope to find a fair that I could afford, she save the day. Thank You to her a million times. Because of you I will be in Townsville Australia to see my grandchild be born.
written by Felipee455 on 02/09/2015
I've already written a review for them so this won't be super in depth. I'll just say I purchased ticket protection under the assumption that it was just that, and would protect my ticket against a wide variety of extenuating circumstances. After missing getting stuck in Kuta, Indonesia because a delay caused me to miss my flight to Jakarta, I still had to pay $700 for a new flight back to the US from Jakarta. Don't buy the ticket protection, from this airline or any, it barely covers any circumstances.
Written on: 09/09/2015
Dear customer,
We are really sorry to hear that you have had a bad experience with your flight. We understand your frustration, and we sincerely apologize for any inconvenience this caused you. Ticket protection has various purposes. For example, travelers that get hospitalized at the time of scheduled departure can get their fully unused tickets 100% refunded. In your case, purchasing Ticket Protection exempted you from paying $250 ITN Exchange fee. Our Agents are instructed to educate customers about Ticket Protection during the call. We would like to analyze the way it was done in your case to have a better understanding of the situation. In order to do that we kindly ask you to provide your full name, the email address provided to our Agent and your reservation number by sending this information to us.
Thank you for taking the time to let us know how you feel. We appreciate your business and truly want to make your experience as pleasant as possible.
Kind regards,
ASAP Tickets team
written by IRELLE01 on 01/09/2015
This is my first time to call ASAP tickets and I was so surprised that Knox who helped me with purchasing my ticket can speak Filipino. He has been an excellent cs representative of your company. I can't ask for more for he has been very supportive. After I got a good service, I talked to my family and told them that from now on we will always call asap tickets services first before surfing on other travel agency.
written by Rodriguez1951 on 01/09/2015
The staff at ASAP tickets have the inside information on ticket markets and prices that allow them to give good advice on what is the best ticket to spend your money on. I really appreciated their expertise it saved me money in the end and they were nice to work with.
written by DerickAlvarado193 on 01/09/2015
None. My agent was really helpful. He kniws what he's doing. I would recommend this to all my friends.
written by Lamb241 on 01/09/2015
Replied to our concerns quickly and made adjustment in our booking. All issues were handled quickly and informed on status reguarly
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We will email your when your answer is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
As rated by our community of reviewers
Asapsupport's Comment
Written on: 07/09/2015
Dear customer,
We are pleased that you have chosen our company for your ticket purchase and would like to address your question and concerns. The lowest price you find on our website is a special ASAP Tickets Super Saver Fare with advance purchase requirements.
Although we have some exclusive contracts with airlines, prices we get from them change all the time. Most airlines file their fares with the Airline Tariff Publishing Company. These file updates can occur several times a day. There is always room for improvement and we would like to learn from your case as well. We would really appreciate it if you could send your full name and the email address you provided our Agent with.
Once again, thank you for taking the time to let us know how you feel, we truly want to make your experience as pleasant as possible.
Kind regards,
ASAP Tickets team