ASAP Tickets Services www.asaptickets.com

ASAP Tickets Services www.asaptickets.com
★★★★☆
4.5
88.0% of users recommend this
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“I am 100 % satisfied ! ”

★★★★★

written by t.ray on 04/09/2015

I cannot give the lady that helped me enough praise. Due to complications on my end I had to change the reservation process several times and she never missed a beat. She met all of my needs quickly, efficiently, and cheerfully. She also took the time to share some of her personal knowledge of the area that I am traveling to and she happily encouraged me to call her if I needed any further assistance. I would like to note that the this took place after I had already purchased my tickets. Thank you for providing such a great service !

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“AWESOME!!!”

★★★★★

written by Adamsco28 on 04/09/2015

I had a great representative Mr. Gabriel and he was patient and willing to go extra mile by making sure I was happy with all the flight details. Not only did he contacted me directly, he stood by me and worked everything out in his capacity to make my ticket possible.

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“Good overall service”

★★★★☆

written by Aileent257 on 04/09/2015

Good overall service

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“Review of ASAP Tickets Services ”

★★★★★

written by MarTolent on 03/09/2015

 my travel agent with ASAP Tickets  is very good at getting me the low prices for my flights to Japan. I remember last year when he was able to get me low cost tickets to Tokyo when I had to be there as press for a rock concert. This year, I am planning to watch the concerts of the two artists whose concerts I watched last year, and Zain was able to get me low cost tickets again! Thank you so much! I hope you can get me more low cost tickets next year!

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“professional work”

★★★★★

written by SabrinaEllis on 03/09/2015

the work was perfect, every things is obvious , no negligence or other improper behavior observed ,and I, sincerely appreciate your business .

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“thank you really appreciated also to Gill D”

★★★★★

written by Downey1990 on 03/09/2015

thank you Air Ticket go wirh good itensrary

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“Great Customer Service!”

★★★★★

written by Bryanf417 on 03/09/2015

This is my first air ticket purchase with ASAP Tickets Services and I was very impressed with the customer service I received. I am looking forward to using your air travel service again. Thanks for the way your organization treat their customers. I promise to recommend your company to friends and family. Best Regards!

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“Dante Ross from ITN has given us all his best and...”

★★★★★

written by 454Alvarado on 03/09/2015

I am grateful for the service Dante Ross (ITN) and will recommend ITN to my family and friends.

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“CUSTOMER SERVICE”

★★★★★

written by Jaxon118 on 03/09/2015

agent that took care of my inquiry, reservation, and booking was very knowledgeable and courteous. he was very patient and considerate in accommodating my travel needs. his follow up call after ticketing to make sure my travel E-TICKET was received was very much appreciated. i certainly will return for future business as well as make referrals when the opportunity arises.

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“Great service representatives”

★★★★★

written by Daniellep18 on 03/09/2015

Norman is helpful and accommodating. He was on top of making sure that airlines and flight confirmations were in fact confirmed in a timely manner, and made the entire processing process quick and easy.

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“Good service”

★★★★★

written by Hayleyh1951 on 03/09/2015

The interaction and service i receive ls fantastic and great.

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“Very patient and professional. ”

★★★★★

written by StephanieRobertson on 03/09/2015

I was very happy with the service. It was a pleasure doing business with the agent.

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“Great prices,”

★★★★★

written by MacKinnon140 on 02/09/2015

I was amazed at the prices,compared to other sites. Asap tickets are my one stop travel center. BASAWYER Dalton, Ga

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“best price, but...”

★★★☆☆

written by djWaddell403 on 02/09/2015

on the website they said $793, then on the phone $885.. when I went to purchase within 10 minutes.. the price was $931.30 it was still the best price, but why all the bait and switch tactics?! Just tell me the truth up front please!

Asapsupport's Comment

Written on: 07/09/2015

Dear customer,

We are pleased that you have chosen our company for your ticket purchase and would like to address your question and concerns. The lowest price you find on our website is a special ASAP Tickets Super Saver Fare with advance purchase requirements.
Although we have some exclusive contracts with airlines, prices we get from them change all the time. Most airlines file their fares with the Airline Tariff Publishing Company. These file updates can occur several times a day. There is always room for improvement and we would like to learn from your case as well. We would really appreciate it if you could send your full name and the email address you provided our Agent with.

Once again, thank you for taking the time to let us know how you feel, we truly want to make your experience as pleasant as possible.

Kind regards,
ASAP Tickets team

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“It was a pleasent experience very helpful Rep”

★★★★★

written by Krish130 on 02/09/2015

I was very happy with the rep's help, she walked me through everything and answered all my questions. I will recommend this website to my friends and relatives. When I was losing hope to find a fair that I could afford, she save the day. Thank You to her a million times. Because of you I will be in Townsville Australia to see my grandchild be born.

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“Good Service, But Ticket Protection is BS”

★★★☆☆

written by Felipee455 on 02/09/2015

I've already written a review for them so this won't be super in depth. I'll just say I purchased ticket protection under the assumption that it was just that, and would protect my ticket against a wide variety of extenuating circumstances. After missing getting stuck in Kuta, Indonesia because a delay caused me to miss my flight to Jakarta, I still had to pay $700 for a new flight back to the US from Jakarta. Don't buy the ticket protection, from this airline or any, it barely covers any circumstances.

Asapsupport's Comment

Written on: 09/09/2015

Dear customer,

We are really sorry to hear that you have had a bad experience with your flight. We understand your frustration, and we sincerely apologize for any inconvenience this caused you. Ticket protection has various purposes. For example, travelers that get hospitalized at the time of scheduled departure can get their fully unused tickets 100% refunded. In your case, purchasing Ticket Protection exempted you from paying $250 ITN Exchange fee. Our Agents are instructed to educate customers about Ticket Protection during the call. We would like to analyze the way it was done in your case to have a better understanding of the situation. In order to do that we kindly ask you to provide your full name, the email address provided to our Agent and your reservation number by sending this information to us.
Thank you for taking the time to let us know how you feel. We appreciate your business and truly want to make your experience as pleasant as possible.

Kind regards,
ASAP Tickets team

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“Best service I got.”

★★★★★

written by IRELLE01 on 01/09/2015

This is my first time to call ASAP tickets and I was so surprised that Knox who helped me with purchasing my ticket can speak Filipino. He has been an excellent cs representative of your company. I can't ask for more for he has been very supportive. After I got a good service, I talked to my family and told them that from now on we will always call asap tickets services first before surfing on other travel agency.

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“Helpful, professional, and saved me money. ”

★★★★★

written by Rodriguez1951 on 01/09/2015

The staff at ASAP tickets have the inside information on ticket markets and prices that allow them to give good advice on what is the best ticket to spend your money on. I really appreciated their expertise it saved me money in the end and they were nice to work with.

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“My agent was a good help. He's even corteous.”

★★★★★

written by DerickAlvarado193 on 01/09/2015

None. My agent was really helpful. He kniws what he's doing. I would recommend this to all my friends.

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“Very Helpful”

★★★★★

written by Lamb241 on 01/09/2015

Replied to our concerns quickly and made adjustment in our booking. All issues were handled quickly and informed on status reguarly

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Our helpful community of likeminded people will be happy to answer any questions that you have.

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Asked by beishixu on 24th October 2023 Report this content
I resheduled a ticket. Can i cancel the ticket? How much fee

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Asked by Monagillespie on 25th October 2021 Report this content
Is this company reputable?

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Asked by liana71 on 7th May 2018 Report this content
This is my first time I booked international airfare with asaptickets. I am wondering how long do we usually receive eticket from them after we paid? I paid on Friday and said the eticket is on the way but I haven’t received anything. I also haven’t heard any booking confirmation for hotel to stay during layovers (they gave me a hotel name and I agreed with it and haven’t heard anything). I know it only been a couple of day but since this is my first time, I am super nervous. I usually receive eticket soon after I paid with “real” agency. Please help

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Answers (1)
Report this content RainhaMom Written on: 08/05/2018
You should have heard something by now. I suggest three things: 1) Call your gent for an update. 2) Call the airline and check to see if you have a reservation on the flight you booked. 3) call your credit card company to see if the charge went through. ASAP has a different parent company name...cant remember what it is at the moment...and that company's name is the one that showed up on my credit card bill. In any case, I had no problems with them, and I had a very communicative agent who called me at every step , so I think your agent might be able to help allay your fears.
Asked by mattsauber on 22nd November 2017 Report this content
Do they provide invoice for buying tickets? I need it to get reimbursed.

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Answers (2)
Report this content RainhaMom Written on: 23/11/2017
I received the itinerary that showed the amount charged, an ITN confirmation number, and the date, as well as the usual itinerary info and airline confirmation number. The only thing I did not see was a breakdown of the charges and fees of the flight...just the total amount that I paid.
Report this content imaginationinplay Written on: 27/11/2017
ASAP TICKET SERVICES will provide reservations as well as confirmation of your charges to your credit card. Please note that they appear to be a network of reservation/sales for ticketing. My actual reservation confirmation as well as the amount charged came from a group called ITN or International Travel Network. This arrived by email and can easily be printed for your expense reporting. Example of data provided in addition to the actual flight Itinerary include: ITN Confirmation Number: XXXDNY Amount Charged: $831.66 Charge Breakdown: $646.66 to be charged by United Airlines + $185.00 to be charged by ITN Corp These additional charges charged by iTN, I believe may be their fees, additional charges for insurance or other taxes etc. This flight was several months ago, and I know it was a legitimate charge. A breakdown should be able to be sent to you if you ask. I believe this information, plus the itinerary on the email, would be acceptable by any business to allow proper reimbursement.
Asked by Bartwanyama on 9th June 2016 Report this content
How can I pay for my ticket - NBI to Phoenix, Az, in Nairobi? I don't have a credit/debit card. Kindly advise.

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Answers (1)
Report this content Asaptickets Written on: 05/06/2017
Thank you for your question. You can also submit payment via an international wire transfer from Kenya. Please contact our live Sales agents for additional information. Thank you.
Asked by markiweiss49 on 14th October 2015 Report this content
Can I pay for the tickets using one of my savings account number? I don't have credit cards so I would like to pay for the tickets by using my savings account number when the time comes. Thank you.

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Answers (1)
Report this content Asaptickets Written on: 05/06/2017
Thank you for your question. In the absence of a credit card, payment can be made by wire transfer or Pay Pal payment. Please contact a live Sales agent for additional information. Thank you.
Asked by omarr on 16th December 2014 Report this content
How much is the charge fee to an agent helping you to book a flight?

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Answers (1)
Report this content njeri Written on: 17/12/2014
There is no fee to book n they are very clear with questions so I like using Asap tickets
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