written by lingling4 on 14/05/2023
Very accommodating and very efficient She is very nice and on top of what I need to know
written by RichardMcCollim on 07/05/2023
Warning! ASAP Tickets, ITN, victimizes customers by deceptively, unethically, and ruthlessly charging customers and booking tickets, but negligently and recklessly hiding the fact that no seats whatsoever are included, seats cost a significant hefty excessive price, and customers are compelled to purchase seats at additional cost. One case is $132 x 4 flight legs, $528. ITN's highest level, Special Services, dictated that seats are not included and must be paid for at an additional price. ASAP alone is the most disgusting, ruthless, deceptive, and negligent travel company. No other company has been more abusive and shameful towards long-time customers. Court action shall be UNRELENTING for unlawful negligence, sham, abuse, and SEVERE financial punitive damages. Abused? Join us. May ITN be forced into bankruptcy and out of business by customers and courts. How dare ASAP Tickets book flights and neglect to include seats for the flights, neglect to inform the customer that seats are not included and customers are obliged to pay for seats, and then force the customers to pay extra money for seats!!! That is reckless negligence! You have control over deciding to be unlawfully negligent when booking flights for customers and failing to inform them they have no seats and have to pay extra for seats!!! I HAVE NEVER BEEN TREATED WITH SUCH DISGRACE BY ANY TRAVEL COMPANY, AIRLINE, OR ANY COMPANY WHATSOEVER. YOU SHAM ARTISTS WILL BE SHUT DOWN IN COURT !!!!!!!!!!!!!!!!!!!!
Written on: 30/05/2023
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special id
Please email this ID at our email address
with your booking confirmation number, and we will get in touch with you.
Thank you in advance.
written by Milag131 on 06/05/2023
Travel agent, Monalisa delivered perfect service and was patient in discussing different options on travel dates and prices
written by Dereon1979 on 02/05/2023
quick and easy way to book. Dona was very helpful on providing option for our trip.
written by Stevearceo on 01/05/2023
This is my go-to agency for international flights. I believe that this is the best service for travel bookings ever. Just returned from my 4th trip and have only good things to say. ASAP agents are very nice and find the best prices for the dates I need. I already have my favorite travel agent here. His name is Bezos.
written by Mimiat on 16/04/2023
I have problem with asap ticket no helpful company they took money from client ,they play around to get more money from clients I recommend to stay a way from them
Written on: 30/05/2023
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special id.
Please email this ID at our email address
with your booking confirmation number, and we will get in touch with you.
Thank you in advance.
Written on: 31/05/2023
Hi, thank you you replied my message my booking id is --- I'm trying every day to book because I bought this ticket from last years we use partial of tickets from USA to Morocco and other partial trying to use it from Morocco to USA but they gave us very hard time ,no refund no booking new day it is so hard very bad experience with this company asap ticket and in the end we left the ticket we didn't use it .very very very bad experience.thank you.
Written on: 02/06/2023
Unfortunate we are not able to see the booking ID you have provided since it was hidden by this page, we will highly appreciate if you will provide with the booking ID to our email id and also mention the special ID we have assigned you too
Written on: 02/06/2023
please email us with booking nr. to our emaail id including the special ID
Written on: 07/06/2023
Mc65v8 that is booking ID
Written on: 08/06/2023
Thank you for the provided info, one of our specialist are working on your request and will get back to you with an update
written by 444Malloy on 23/03/2023
Quick, easy, and professionally done! Agent was very helpful. Completing the process in Tagalog made me more at ease. I also got additional discounts which was unexpected. This is my first time to book airline tickets with ASAP Tickets and definitely exceeded my expectations. Why go to a travel agent if you gave ASAP?
written by axPorterfield113 on 23/03/2023
very professional people and accecible . Always find a good way to help you and assist you. Good job .
written by DaxEdmondson on 14/03/2023
I had ticket with travel insurance and could not go due to Covid restrictions.I asked to choose another date lot refund.They screwed around passing to 6 different agents.When time came to get a flight they said it was expired and airline would only refund 20 percent of ticket.Will never use them as they try their best to not help you.
Written on: 30/05/2023
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special id
Please email this ID at our email id.
with your booking confirmation number, and we will get in touch with you.
Written on: 30/05/2023
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID
Please email this ID at our email address
with your booking confirmation number, and we will get in touch with you.
Thank you in advance.
written by BrunoJohnson on 09/03/2023
Tarazan not only found me a deal better than Priceline, he researched a way to transform a four hour layover in Dublin into a five day visit to Ireland in addition to our trip to Paris. He spent a lot of time researching a creative solution to make out trip to a Paris wedding even richer. Ireland should give him a tip, they will now get five days of tourist revenue due to Tarasan’s diligent research.
written by Keepgoingorelse on 05/03/2023
Agent went above and beyond, to help me get a good price on an international flight I needed to book, with a very short lead time. The price he gave me was much better than I could find on my own. He was sure to include everything I needed. I appreciate all of his effort, patience and understanding, regarding the process. Kudos to agent for his hard work and going the extra mile.
written by cezil_21 on 24/02/2023
Glecelly was very accomodating and helpful at all times. 2 thumbs up to the her and the rest of her team.
written by LinaWagner on 23/02/2023
Good service. Nice and friendly agent!
written by Nanay216 on 22/02/2023
He’s so courteous,helpful and I’m very glad that he gave me back my call.I’m very satisfied for the service he gave me all my questions were answered and I’m very satisfied.He’s telephone number keep in my cell so that my whole family and friends I can recommend him. All that I need even the seats he reserved it for us. Completely satisfied.
written by Alonzo409 on 19/02/2023
I found ASAP tickets via the multiple price comparing site. ASAP came in lowest so I called and the travel agent was very persistent in asking questions to beat the best price I found. He also recommended the best trip protection package to ensure it met my needs.
written by Garrettjw197 on 05/02/2023
I’ve tried booking tickets at ASAP tickets many years ago but this recent booking that I had was by far the easiest & shortest one, agent was very easy going to talk to, told her about my preferences for time, layover & dates were and gave me a few choices but also she gave me a choice that made me decide to book it right there & then. After what has happened to the world recently, it is very nice to really talk to someone about booking your flights instead of purchasing on travel sites online.Also, she is right about flights that are available to them and you won’t be able to see on travel booking sites. And for the payment method it is new and improved where you can just type in your credit card details unlike the old system before where you dictate the numbers & details over the phone to the agent with supervision of course. And after you pay, you get the emails about your tickets and the agent calling you back , asking & reassuring you that flight booking is ok.
written by Amarisx138 on 26/01/2023
ASAP Tickets is not transparent. The company is deceitful when it comes to paying additional 10% of your flight ticket and refunding your your money if there is an emergency or challenge that you cannot travel. When I purchased my ticket in December 2022, I was advised by one of the agents, that if a pay additional 10% of the ticket and I am unable to travel, the payment will be refunded. I paid the additional 10% of the flight ticket. Unable to travel, ASAP Tickets states that they cannot refund me the money because the airline does not refund money. I specifically asked about refund if I do not travel, and I was told yes if I pay additional 10% of the flight ticket. ASAP Tickets should have been clear to me when I was purchasing flights tickets that the airline do not refund, especially when I asked and she knew that I wanted a refundable flight ticket in case if there is an emergency. If you are looking for a refundable ticket, do not buy from ASAP Tickets.
Written on: 30/05/2023
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID
Please email this ID at our email address
with your booking confirmation number, and we will get in touch with you.
Thank you in advance.
Written on: 30/05/2023
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID
Please email this ID at our email address
with your booking confirmation number, and we will get in touch with you.
Thank you in advance.
Written on: 30/05/2023
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 244853
Please email this ID at our email address
with your booking confirmation number, and we will get in touch with you.
Thank you in advance.
written by on 22/01/2023
The agent was nice, she listen to my questions and she also gave some recommendation on which one is better when it comes to ticket prices. She's very helpful for saving me money. Overall, i can recommend them to everyone who want to get cheap tickets and good customer service.
written by 1960gg on 16/01/2023
Fast, friendly, efficient
written by Jenna273 on 11/01/2023
Thank you for helping us find an affordable plane ticket.and for answering all our queries patiently.
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Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
As rated by our community of reviewers
Asaptickets's Response to lingling4's Review
Written on: 30/05/2023
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Asaptickets's Response to lingling4's Review
Written on: 30/05/2023
Thanks for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.