ASAP Tickets Services Reviews - www.asaptickets.com

★★★★★
4.5 / 5
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★★★★★

“Excellent Travel Agent!”

Written on: 01/11/2017 by Dondenden (1 review written)

Our agent was awesome! He gave us several options and worked with what we wanted to make sure we got the best deal available. He called us back promptly and even walked us through the booking application. The options presented to us was not available on other travel sites. Calling and talking to an agent was very easy. I will definitely book with them again. … Read Full Review

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★★★★★

“Easy, better, choppy”

Written on: 23/10/2017 by 153Regan (1 review written)

Sometimes when I speaking the agent the voice was choppy so I couldn't hear properly… Read Full Review

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★★★★★

“So far so good!”

Written on: 16/10/2017 by RainhaMom (1 review written)

At first I was reluctant to purchase through an unknown third party such as ASAP Tickets/ Air Concierge. Online the reviews seemed mostly fine, but , aagghh!!!, it is so scary to deal with unknowns. But our agent, Nero, was helpful from the beginning. He sent an email at every step of the way, and called to confirm and offer help at each step. He explained each step of the verification process, so I wouldn't get nervous. As soon as the ticket was confirmed, he called again. And minutes later I… Read Full Review

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★★★★★

“We are happy.”

Written on: 14/10/2017 by Stevensonbj493 (1 review written)

We enjoyed buying ticket with this travel agent. He was very helpful. We will tell more people to buy airline ticket from this ASAP Tickets Services. Thank you very much. Good Luck. … Read Full Review

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★★★★★

“Very helpful!”

Written on: 12/10/2017 by Christyd7 (1 review written)

Betty M. was super helpful in working to find us the perfect flights for our trip. She was very polite and friendly. She always followed up and called me back on time, was respectful of my time, as we were in different time zones and made the booking process easy. Betty M. would be my first contact for booking another trip like this in the future. I would definitely recommend her to others looking to travel internationally and booking difficult flights… Read Full Review

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★★★★★

“Fantastic Customer Service”

Written on: 12/10/2017 by Russellmp52 (1 review written)

We received the best assistance from the person I dealt with. He helped us plan a trip where 2 friends flying from different ends of the State could meet in a similar location and fly internationally together. He was very quick and knowledge and gave us all options available. It was nice getting that personal touch… Read Full Review

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★★★★★

“Very responsive, helpful, courteous, and nice to talk...”

Written on: 06/10/2017 by aloteria (1 review written)

The staff did us a good job for patiently looking for a best deal to find a travel schedule that fits our request for the budget that is affordable for us. I will definitely recommend this ASAP Travel Agency to my friends in our association. Good job and wish more travelers for you… Read Full Review

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★★☆☆☆

“Price could have been better”

Written on: 27/09/2017 by Randallkr16 (1 review written)

I was told 793 but i found out it was not the lowest price available found out another agency could get me $750 feel like you need to do better on your assignments and pricing it cost me $150 more cause of this. Kept telling me they couldn't do any better… Read Full Review

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Asaptickets's Comment

Written on: 28/09/2017

Please accept our apologies for the created inconvenience. We investigated your case and found out that the issue was due to the decrease of the seat inventory by the airlines which effected the rate which was offered. We cannot predict the fare value, nor can we guarantee that the rates we offered to our customers will stay the same. Please, do not hesitate to let us know of your next travel planning as it would be a great opportunity for us to change your mind about our service.

With kind regards,
ITN Team

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★★★★★

“Seamless. ”

Written on: 27/09/2017 by AliyaPike64 (1 review written)

The agent was very helpful and accommodating. I am a first time user, but I plan to try it again… Read Full Review

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★★★★★

“The best customer service ever period ”

Written on: 25/09/2017 by OlaCynthia (1 review written)

This is the 2nd time I am using ASAP Ticket and each time they prove to be the best among their competitors. The 1st time I travelled through London to Capetown. The second time I am bought ticket for my husband to Toronto, Canada. I spoke with Kash, one of their exceptional agent that's offered the cheapest ticket for One way. He delivered exactly what I wanted for my husband itinerary. He called me several times to make sure I understand the Ticket issued. He blow me away when he called me… Read Full Review

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★★★★★

“Excellent !!!”

Written on: 25/09/2017 by Yadielz70 (1 review written)

The staff was so patient, clearly explained the details of the flight.She help me find a flight that is suitable for me.Over all she's excellent representative!!!!Thanks I will surely recommend Asapticket to my friends.In fact I recommend it to my sister and her husband to call you to get the tickets from Asapticket.They are going home this March also .Mabuhay kayo at more power Asaptickets!!!!… Read Full Review

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★★★★★

“Mr Iker was a huge help!”

Written on: 24/09/2017 by Hectorx1979 (1 review written)

I'm so happy with the agent who helped me to get the best deal!! He was very friendly and professional and always had follow up with me either Email or phone! I'm highly satisfied with the experience & highly recommend this Agency to other people!!… Read Full Review

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★☆☆☆☆

“very unaccomodating.,please dont buy ticket from...”

Written on: 23/09/2017 by hojilla13 (1 review written)

i tried to change my flight and they wont let me do it.they charge 250.00 for processing.i change it with korean airlines before and the customer service was not helpful at all… Read Full Review

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Asaptickets's Response to hojilla13's Review

Written on: 26/09/2017

Thank you for your review. We are sorry to hear that your experience with us was not a pleasant one. To protect our customers from exchange and refund processing fees, ITN specifically offers ticket protection which allows submitting an exchange or a refund request without $250.00 ITN processing fee. We are offering this opportunity to each customer during the online payment process. You can find more information about Ticket Protection advantages on our site.
We are looking forward to hearing from you.

With kind regards,
ITN Team

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★★★★★

“Excellent customer service ”

Written on: 23/09/2017 by 397Weaver (1 review written)

The representative was very helpful and polite. Probably 1 of the best, because he wouldn't give up. Very accommodating too… Read Full Review

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★★★★★

“A lot of work”

Written on: 21/09/2017 by Rmaingot (1 review written)

Onyx worked very hard to get me the tickets I needed - and at a lower cost than I found. He was really dedicated to making it happen… Read Full Review

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★★★★★

“As good as it gets”

Written on: 15/09/2017 by Chifullone (1 review written)

I've been traveling for 50 years and have had a wide range of experience booking my arrangements. Our agent, Lucky, has impressed my wife and I with his courteous professionalism. From the very moment he picked up the call he was responsive and attentive. He listened closely, answered my questions thoroughly then followed through with whatever he said he would do. As we had some unusual requirements, whatever he didn't know he researched and called back with the answers, promptly. At all… Read Full Review

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★★★★★

“Accomodating, kind, and considerate”

Written on: 14/09/2017 by NatalyaPatterson456 (1 review written)

I was so happy with the agent who served me. She was kind, considerate and understanding. She was not put off by my questions. We had a good laugh when I ask foolish questions. She explained in detail all questions and had me clear of any doubt… Read Full Review

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★★☆☆☆

“Cheap cheap tickets are not what as advertised ”

Written on: 10/09/2017 by cxDonovan239 (1 review written)

I was looking for the cheapest tickets I could find, asap was offering 360.00 dollar tickets to Frankfurt Germany from Seattle wa. But when I called the agent told me it was for January of 2018 . Said all prices with the Astrik had different details involved. Went back and looked, they all had the astrik . I put my dates in that I wanted and needed, but I've been looking food and on for over a month , from them never get a straight price , called again and each time was way more than… Read Full Review

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Asaptickets's Comment

Written on: 12/09/2017

Thank you for your feedback.
We apologize that the quotes you received were not to your satisfaction.
The Super Saver Fare that you made reference to does have a lot of restrictions, and is intended for the flexible traveler on a budget.

If you need any other quotes for specific travel dates, do not hesitate to contact us again to receive the best price around.
Thank you.

Sincerely,
ASAP Team

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★★★★☆

“ASAP TICKET ”

Written on: 09/09/2017 by GavynKirk151 (1 review written)

PANDORA ,she was very helpful in the process from start to finish… Read Full Review

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★★★★★

“Above and beyond”

Written on: 08/09/2017 by rsShaffer113 (1 review written)

Portia did a great job, making our airline flight scheduling easy and fulfilling our wishes with great patience. I will be recommending asaptickets to friends and family… Read Full Review

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