Yates & Suddell www.yatesandsuddell.co.uk

Yates and Suddell www.yatesandsuddell.co.uk
★★★★★
4.7
95.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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“Ready Readers”

★★★★★

written by on 13/01/2014

This is the first time I have bought Ready Readers over the internet, and I have been very pleased with the service and the product. However I notice that there is less choice available in Strength 4 and I wish that the gold rimmed version of OR05A was also available in Strength 4.Would it be possible to order them in that colour?

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“Nothing much to say. I ordered some Maculase online...”

★★★★☆

written by on 10/01/2014

Nothing much to say. I ordered some Maculase online (good website, easy to use) and it came when they said it would.

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“Fast and efficient service”

★★★★☆

written by on 07/01/2014

Always a fast efficient service, really helpful staff and always in stock. if I had a comment my only one would be that there are other companies that are slightly cheaper.

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“Super quick service!”

★★★★★

written by on 07/01/2014

The item I wanted was cheaper and delivered the following day, fantastic service.

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“best buy”

★★★★★

written by on 07/01/2014

my husband swears by macushield and yates and suddell are the cheapest and fastest deliverers cannot fault any part from order to delivery highly recommend

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“Excellent customer service”

★★★★★

written by on 03/01/2014

Thank you Ramsbottom branch for your care and attentions when I purchased glasses recently. The excellent service I receieved in the shop was backed up with very quick turnaround of my prescription. This was much appreciated, particularly so close to Christmas. I was pleased to be spending my money locally and will definitely return and recommend you to others.

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“Best value and service”

★★★★☆

written by Clemma on 28/12/2013

Good prices for the items I wanted and easy to order. They answered a query I had very fast on line. Free postage for goods over £25 not too bad most other places have a higher amount. Delivery pretty quick as usual.

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“prompt and efficient service”

★★★★★

written by on 26/12/2013

Having switched to multi focal lenses as recommended by my optician, I struggled to work out which lenses to order through my usual website. I felt the opticians had tried to tie me into their direct debit scheme and did not release the information I needed to order independently without my persistence. The writing on the prescription was impossible to read too! My usual online supplier did not seem to stock the multifocal lens so having searched the internet I discovered yates and suddell. I immediately processed my order with them. No fuss and easy ordering process. My order arrived within days and I was pleased to get them before Christmas. I will definitely recommend yates and suddell and will make my next order with them.

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“Five Star Service”

★★★★★

written by on 24/12/2013

I have used Yates and Suddell for the last two years to buy my contact lenses. Their prices are competitive and the service I have received from them is very, very good. They are reliable, the re ordering procedure is easy to use,and it's a bonus to be able to pay with paypal. A+++++

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“Good value and fast delivery”

★★★★★

written by on 22/12/2013

This company supplies essential optical products at an excellent price, and provides entirely satisfactory delivery - good arrive on time, securely packaged. I have no reason to look elsewhere.

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“Great products with service to match”

★★★★★

written by on 20/12/2013

My wife has been using your products as a supplement for her eyes. Thankfully this has shown beneficial effects. It has always been easy, and competitive to get these from Yates & Suddell. The service has always been first class.

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“Five star everything!!”

★★★★★

written by Monclarart on 19/12/2013

I started taking Macushield because my optician takes it as a precautionary measure. However, he's in the UK, with no website, and I live in France. Normally I get Macushield delivered by my brother, when he stays with us, but this year's trip was cancelled. Thankfully, I found Yates & Suddell who delivered to the South-West of France, within the delivery date, and for £5! ( One online vendor wanted £18 p&p. Voleur!!) I also think that this is one of the easiest sites to use: it's simple, clear and hassle- free. In short it's well-designed. And, the payment went through without problems. That's a real plus. So, guess who I'll by using next time I buy Macushield! Thanks Y&S.

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“Excellent service and price”

★★★★★

written by on 18/12/2013

Been searching quite a few websites for RayBan Clubmaster sunglasses. I came across Yates & Suddell who were significantly cheaper. Having not used them before I was a little dubious, but did a bit of research and also saw they were an official supplier, so went ahead and ordered ( I was even given a choice of lens size). The glasses arrived within a few days and are perfect. They were also 30% less expensive than anywhere else. Thank you, I've already recommended you to friends.

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“Excellent”

★★★★★

written by on 18/12/2013

What an excellent service Y&S provide. Straightforward ordering, very quick delivery and will re-order again!

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“Dry Eyes No More”

★★★★☆

written by on 14/12/2013

A few years after superb laser surgery I began to develop dry eyes- particularly in air conditioned spaces such as trains, cinema, public buildings etc. I live in a rural area so decided to shop on line. After trial and error I found Yates and Suddell. Good products, superb service, rapid delivery, reasonable prices. Maybe discounts for multiple buying could be a little more generous?

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“quick delivery, first time buyer”

★★★★★

written by on 09/12/2013

first time buyer, uploaded perscription. took 4 days incl day of purchase. definitely recommend it. product as described, packaging as required.

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“Professional Service”

★★★★★

written by actonian on 08/12/2013

Very good price, free postage and speedy delivery. Simple ordering process including how to send in a copy of the prescription and have that confirmed. Discount available for buying more lenses. Have ordered from them a number of times and never had an issue. Not always the absolute cheapest but I would never want to mess about with something that is going on my eyeballs. The lenses that arrived have a long expiry date and will definitely see me through the next year.

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“Order failed to arrive”

★★★☆☆

written by on 02/12/2013

I have been a regular user of Macushield for 2-3 years and would recommend the product as an easy to take daily supplement. The reason for only the three stars on this occasion is due to the fact that the order did not arrive. I rang Y&S after more than a week and they re-shipped my order which I hope to receive in the next couple of days. The delivery is usually very quick and initially I put the lateness down to Christmas pressure on a Royal Mail, however they appear to have lost the package, so I hope the replacement arrives ok. Richard Coles

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“Prompt excellent service online”

★★★★★

written by Bevfisher on 30/11/2013

Recently cancelled contact lens contract with another company and ordered supply online - easy to follow website - impressed they contacted my previous supplier to check my prescription and delivered within the week. Thankyou . Will definitely use again - half the price I was paying previously!

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“Excellent service”

★★★★★

written by on 28/11/2013

Me and all my family have been customers at the Yates & Sudell branch in Ramsbottom for many years. The service is excellent. It's easy to get an appointment, the staff are very friendly and knowledgeable, you're not pressured at all into buying the most expensive frames and prices compare very well with other opticians. Their repairs service is very speedy (for example my wife broke her glasses this week and had them back inside two days). We wouldn't think of going anywhere else (that's five happy customers).

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