Oh So Cherished - www.ohsocherished.co.uk

Oh So Cherished - www.ohsocherished.co.uk
★★★★★
4.6
91.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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“Very slow to dispatch items. ”

★★★☆☆

written by BrielleDonovan183 on 13/06/2014

I submitted my order on a wednesday afternoon and it was not dispatched for a whole week. Once dispatched it was delivered in 2 days. I appreciate some of the items are put together by hand, but if this was explained I would not have placed my order as I did not receive it in the time. I would probably not use this company again. Nice lady on the phone when I rang to enquire but in this day and age, most people want goods delivered to them as fast as possible.

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“Memoriam Book”

★★★★☆

written by Reese452 on 11/06/2014

This was a good quality product and it was presented in excellent packaging. There was a mix up with the engraved name plate and my late husband's name had been miss spelt. I contacted the company and they sent out another name plate straight away.

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“A5 ivory photo album”

★★★★★

written by cameraman3 on 04/06/2014

Beautiful photo album, bought as wedding gift with the personalised plate. We were very happy with the quality and delivery service and we are delighted to say that the bride was overjoyed with such a personal and special gift.Would recommend this company to family and friends and your company name describes your products perfectly, thank you once again.

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“Perfect gift for a special birthday”

★★★★☆

written by Gordonld387 on 23/05/2014

Well laid out website and helpful pointers to find just what I was looking for, really liked the personalising option of the name plate. Once purchased a very speedy and efficient delivery. I would recommend the company to family and friends.

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“Super pink leather”

★★★★★

written by MohammadPuckett128 on 21/05/2014

I ordered the pink leather Birthday Book. The book is lovely leather, easy to write details in. I hope will make a cherished present for a very dear friend. The book also comes in other colours. Great buy.

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“groom journal”

★★★★★

written by Miranda179 on 07/05/2014

absolutely fab! great idea and very fast delivery!!1

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“Super fast service and great product”

★★★★★

written by Tabitha355 on 25/04/2014

I ordered my guest book and personalized name plate at 15h36 in the afternoon and received delivery by the next morning in spite of having ordered after the 15h30 next day delivery cutoff The products were great. Very happy!

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“Non delivery”

★☆☆☆☆

written by on 11/04/2014

Very disappointing. Paid for a personalised photo album and asked for next day delivery. Didn't arrive. Contacted company and stated they could not understand this. Stated must be a problem with Royal Mail. Premises this was being delivered to was open 24/7. Therefore delivery should not have been a problem. Contacted company and they stated they would send another one and surprise surprise they did not deliver. Contacted again to be told they had run out of stock, yet stock is showing on order page. Very poor communication and very disappointing. Think carefully about ordering from this company. Let me down badly and did not respond or confirm refund including next day postage. Website looked really good but service was terrible

Slwhalley's Comment

Written on: 25/04/2014

Hi There,
Thanks so much for your review, good or bad, however, I'm a little confused though as to your poor review...

We sent your product out as quoted on the dates quoted and sadly your parcel got lost in the post by Royal Mail, not ideal but sadly these things happen from time to time. It's increadiably inconvenient for both parties.

We then sent another parcel out asap on a next day delivery service to ensure you receive it in time. On the 5th April it was attempted to be delivered. On the 6th it was collected and signed for by yourself from the sorting office. The poor review followed on the 11th April well after the parcel was received and signed for.

If you had further problems we would have been more than happy to talk this through and get resolved for you.


Best regards,

Sarah
Oh So Cherished

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“Beautiful Christening Bible”

★★★★★

written by Woods1986 on 23/03/2014

I ordered a christening bible and name plate. Both arrived within a couple of days. Well made and illustrated. I have used this site before and will do so in future. I would highly recommend.

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“great value and quality”

★★★★★

written by LindaDianeC on 17/03/2014

Great cards, simple, stylish design, heavy grade board - can't fault for the price.

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“ ”

★★★★★

written by domsar on 17/03/2014

I was extremely happy with the items. It was exactly as described and the service was excellent. The selller was patient and willing to listen to what I wanted and was willing to offer an alternative if this wasn't available I particularly like the decorative cover and three roses on the front cover. the fact that it has its own presentation box which will preserve and add to the longetivity of the irem. I paid for next day delivery and was told that it would arrive the following before 2pm. As indicated it arrived two hour before 2 pm. I will certainly used this company again.

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“Very Disappointed”

★★☆☆☆

written by cryan7able on 17/03/2014

Placed order on the 9th March 2014, received an email on the 10th March 2014 saying goods were dispatched! its now the 17th March and i have not received these goods? considering never to use this Company again! Very disappointed to say the least.

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“Oh So Disappointed!”

★☆☆☆☆

written by Kizzy3031 on 11/03/2014

Despite ordering a birthday keepsake box in plenty of time for the event, I was let down 3 days before the day I needed it. When ordered, the box was shown as "in stock" on the website. I was informed this was a supplier issue and the box supplied was not up to standard. Today I have viewed the website and the box in question is still shown "in stock" and available to order? I would have expected the item to be removed from sale to avoid disappointing other customers.

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“Beautiful Christening Gift”

★★★★★

written by Twirl611 on 10/03/2014

I received a beautiful white leather bible which was personalised with a message on the plaque . This is excellent quality & fantastic value for money and very well finished , would highly recommend to anyone as a timeless keepsake for a christening or similar occasion

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“Purchase of wedding place cards”

★★★★★

written by on 20/02/2014

The quality and delivery of the place cards was perfect.

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“Poor quality”

★☆☆☆☆

written by Yvette85 on 13/02/2014

Very dissapointing as i brought 2 and both have scratches on the pearl embelishment so quality control of what is dispatched to customers is no existant! Yvette simmons Order: 258557

Slwhalley's Response to Yvette85's Review

Written on: 17/02/2014

Hi There,
Thanks for your comments. Sorry you were so disappointed in the product. Our quality control is super here but unfortunately when books are sealed we cannot open every one individually as you can appreciate. You are right in your comment about the products not being up to scratch, we have stopped selling these products as they do not meet our quality.

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“Good Luck charms”

★★★★☆

written by on 13/02/2014

Very pleased with the Clover charms. Leaving my current job and wanted to get my colleagues a little something, to wish them well etc. Just the answer. x

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“Lovely keepsake”

★★★★★

written by on 06/02/2014

Bought 3 for colleagues being made redundant. I will retire and 2 have to move on so ideal choice of a little something to say goodbye. They do not take up too much room and can be hung anywhere. Very pleased with the. Also arrived so quickly, impressive,

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“AMAZING AND SO HELPFUL”

★★★★★

written by on 05/02/2014

Bought a handmade leather travel journal for my girlfriends birthday. beautifully made and amazing quality, pretty much the perfect present for her. The company oh so cherished were also amazing with me. I ordered this product under the normal postage but then realised that it would not come in time for my girlfriends birthday. after calling oh so cherished they went out there way to change my order to next day delivery so that I didn't have a disappointed girlfriend. Would recommend this company to anyone.

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“perfect present for hen”

★★★★★

written by lisajoel on 03/02/2014

I ordered the memory box as a present for the hen. It was very good quality and a classy hen present, which is what I was looking for. I used the next day delivery service. I also opted for the gift wrap and it was money well spent. It was beautifully wrapped. I will definitely use this company again.

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