Do not use these people. Advertise cars that you have no chance of getting. They take money from you on top of price advertised. 100% the price you see is not what you pay. Use the rental firms directly it ends up same price . No customer service director at it as well. Joke stay away you have been warned!

I rented a car from CB rentals through enjoy. We got met by one of their staff on arrival. He was very helpful and explained everything to us and told us to contact him anytime. He even spend time explaining to us the rules of the roads..... we couldn't wish for a friendlier person. The return was easy and simple. The car was brand new and big enough. The whole experience was great and we would definitely use them again Thank you.

I have used Enjoy Car Hire a number of times and will continue to on the basis that they are have a very personal service, nothing seems to much trouble and the requests are always greeted with a "everything is possible" attitude, I wish more companies were like this.

Simple process from booking the car on the website to collection on arrival, no fancy wording just straight talking and exactly why I picked them from the others. We used the car for occasional trips to the coast during our 10 day stay and it served the exact purpose we intended it for at a low price compared to using taxis as we have done in the past. Dropping the car back was simple enough one we had found the right road in the airport and we were ready to leave with time to spare and no fuss. Highly recommend and will always consider them as my first port of call when I hire next (price depending of course)

Arrived late at night in Hamburg to find that my booked 7 seater was not honoured by Europcar as the local partner of (nothing to) Enjoy. Cost us nearly £600 Euro and a lot of luck to find another one. Enjoy could not be bothered to respond or deal in any way with my subsequent complaint, so left severely out of pocket. Do noy use this company if you expect any service!

My flight was cancelled by monarch and we needed to rebook at short notice, we called the call centre and we were offered another deal changing our original with no problems at all. If all the companies I dealt with that day was as simple and easy as these then I would of been less stress, so well done Enjoy, you have my vote for my hire next time.

We were a group of four going to Dundalk from Dublin Airport. We flew in from Gatwick at 2325 hours 26th and were therefore tight on time to get to the Easirent Hire Company office by closing time of 0030hrs 27th October. We were collected by a charming shuttle bus driver but things unravelled at booking in time! We had been quoted £105 by Enjoy Car Hire for a Ford Focus class car. That price included FULL COMPREHENSIVE INSURANCE. I was very careful to have made sure that our quote/payment/deal would cover everything that could possibly go wrong damage-wise to our hire car. We realised that strangely we had paid a mere £26.72 deposit to Enjoy Car Hire but on arrival at their client company Easirent Dublin we had to pay not the balance of £78.28 we were expecting to pay but an extra £238. Now, we may well have been confused by the website when booking but I do not think so. We were very careful. Easirent are not at fault as they merely charged us what they needed to release the car. The arrangement we had was with Enjoy Car Hire who most definitely quoted us £105 as the full price of car hire including FULL COMPREHENSIVE cover as we know it here in the UK. This is a clear case of being mis-led and hoodwinked. I have complained and await a reply from Enjoy Car Hire. I am sure they will blank us! BEWARE of this company.

can never fault them, always use them as my go-to car hire people, friendly staff in uk and portugal. no issues over 5 hires that we have and will recommend in a heartbeat.

Just got back from the Algarve, used Enjoy car hire, never again!! We waited three quaters of an hour for someone to bring a car and when it arrived it was a disgrace, in fact i think it came from the scrap yard! Dents, scratches, dirty, stank of cigarette smoke, parcel shelf missing. Remember Enjoy car are just a broker and our car was in fact a company called PAA. I suppose you get what you pay for but i will never use Enjoy car again. The big trouble is they don't tell you which company your with until they've got your money, lesson learned.

Terrible company. Do not use When I arrived at my destination there was no car. Rang the emergency number where the person on the end treated me like a complete idiot until he realised that it WAS their mistake. He assured me that any extra costs that I had to pay out for would be refunded on my return. We therefore had no choice but to take out car hire at nearly double the cost. They are now refusing to refund the difference. Their customer service is appalling, and there are a lot of negative reviews online. I can't stress enough, do not use this company.

Booking problem: Website first states "success", then "Booking request data not found, the request process has probably been interrupted. Please try again or contact the site administrator." Unclear if deposit taken from account,

Always use this company have done now for around 6 years several times of the year too. i wouldn't use any one else

Always competitive. Like the fair fuel policy. Love the new idea to show the company before you book.

The booking process is quick,but waiting for conformation that my booking ok,but other than that Enjoy car hire appear to be spot on.Will use again

Booked through Enjoy car hire for Faro airport. Booking easy and price good but had the worst experience ever with the local car hire firm. Collect cars from Faro airport 3 to 4 times a year for the last 10 years and no problem except for this occasion. Do not take a booking with Local Cars, we were charged for damage we did not do, car was 5 years old and had lots of dents and scratches which had never been repaired, took us 2 months to get an invoice for damage repair, not from a garage, and 360€ for a surface scratch. Problem with booking through Enjoy car hire us you don't get to see the company you are booking with until the car hire voucher arrives.

I have used Enjoy 8 times in the last 6 months and there is no doubt they are very competitively priced. There have only been 3 occasions when others were cheaper. I think they could be even better if they informed you who the local hire company is before booking as their competitors do. Essentially you are buying a lottery ticket when you do not know who the local supplier is. My hires are mostly at the same airport and I know there is massive variability in the age/quality of the cars offered and the customer service provided by the different suppliers. Some I would not want to rent from. Twice I have attempted to use online chat to find this information to avoid booking with a supplier I disliked but it seems this is beyond their capabilities. Today I was even told a name in the chat only to find on confirmation it was a different supplier. The other point that could be improved is the booking process for regular customers, why is there no account type functionality so that I can login and my details are saved and defaulted into the booking forms. A quick win would be to enable auto complete on the booking forms.