The Currency Club www.thecurrencyclub.co.uk

The Currency Club www.thecurrencyclub.co.uk
★★★★★
4.8
96.0% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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“Superb Service”

★★★★★

written by SandyJS on 10/01/2020

Have used this site several times now to order currency and have been impressed by the speed and efficiency of their service. Yesterday, I tried the buy back service for the first time and am equally impressed. Sent my unused currencies on Thursday morning, had an email Friday morning to say it had been received and just after Friday lunch time, the agreed amount was in my bank account. Super efficient and I'd highly recommend the Currency Club. Their rates are highly competitive too.

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“They don’t read the customer request properly ”

★★★☆☆

written by Murphy1968 on 08/01/2020

Great rate, quick delivery. However, when ordering you are given the choice of how you would like your currency. I chose ‘mixed denominations’.... guess what.... I got all the same value of bank note.... Currency Club you should employ staff who can read!!!!!!! Disappointed customer.

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“Don't use this company”

★☆☆☆☆

written by BobDowner on 22/12/2019

Don't use this company, they operate outside of the law putting your payment at risk should they go bust! Failure to deliver within a reasonable time and after the agreed deadline is a breach under the Consumer Rights Act 2015. Their terms and conditions cannot override your statutory rights. After 9 days since my order first went missing they are refusing to refund my payment whilst they conduct an "investigation" and can give me no idea when this will be completed. In the meantime they are sitting on my cash and threatening the viability of my holiday.

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“As good as it gets”

★★★★★

written by Denjar77 on 11/12/2019

Needed some AU dollars and started to shop around. Very unimpressed with most high street rates. So I looked on line and compared currency sellers and decided on The currency club for various reasons. Glad I did, as the did exactly what they said they would do. Received in about 36 hours. Also kept totally informed about delivery. I felt safe ordering with them and will Certainly use again and recommend them to all my friends now.

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“Fantastic Service”

★★★★★

written by macsandal on 27/11/2019

I have used the Currency Club several times on different currencies, every time their service, on getting the currency and then returning any unused currency has been been excellent. You cannot go go wrong, with them.

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“ buying danish krone ”

★★★★★

written by brianruddick on 06/11/2019

i have used the currency club in the past , very fast delivery and the best rates , will certainly use again

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“Easy buy back procedure”

★★★★★

written by Elgarmen on 26/10/2019

A very quick & easy procedure to sell left over foreign currency to The Currency Club. Best rates & money was transferred to my bank account as soon as they received the currency. Would recommend.

Doneactor's Response to Elgarmen's Review

Written on: 24/01/2020

Comment on this review i want money

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“UAE currency exchange”

★★★★★

written by 55sue on 07/10/2019

Excellent service, the site is easy to use, exchange rate is good, quick delivery. Have used before will use again.

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“Best rate ever”

★★★★★

written by hjChoate1952 on 14/09/2019

Couldn't get better service and a great exchange anywhere, Came within 2days brilliant..

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“Great service”

★★★★★

written by 737534 on 31/08/2019

Always dubious when doing online but having read reviews i thought I woukd try. First class service. Great communication and arrived on time with best rates. Will definitely use again and recommend

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“Excellent service ”

★★★★★

written by wsMoore191 on 30/08/2019

I was dubious about using an online currency provider. I need not have worried they did an excellent job. The rates and service were first class, and the currency arrived the next day as promised. Will definitely recommend them and use them from now on..

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“Do not Use”

★☆☆☆☆

written by peAustin93 on 30/08/2019

Waited in all morning as delivery was today by 1pm, my only day off nothing arrived so contacted currency club only then to be told that a Royal Mail truck had broken down when was I going to be told, the operator said that they cannot tell everyone if something goes wrong, well I think you should as I have paid my money from the transaction and deserve to be treated better, not interested at all. IF YOU WANT MY ADVICE STEER WELL CLEAR and just use a local company less hassle, now I have to wait in another day, all you get is a sorry well that does not wash with me, in total IF AND I MEAN IF IT DOES ARRIVE TOMORROW I will have sat in for 10 yes 10 hours waiting for my money, so my time slot and inconvenience caused well outweighs the benefit of using this company. BEWARE!!!!!!!!!!

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“A great quick service”

★★★★★

written by Nameurt on 09/08/2019

Arrived before 11.15 following day, exactly as I requested re denominations No problems , could track package, will use again

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“The best service”

★★★★★

written by Rbrain on 01/07/2019

I used this company to both buy currency and return unused currency and on both times there service was first class Upon returning from holiday I requested a quote on line I filled in the online form and posted off the unused currency the next morning I had a email to say they had recieved the package and by the end of the working day I recieved a email to say the money was in my account on checking this was correct I will defiantly be using this company again as I can't fault the service I recieved

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“Safe, Speedy & Efficient Service”

★★★★★

written by Airporttime on 05/06/2019

I was really nervous ordering holiday money online, as I have always gone into a shop in person previously. Before I clicked order I had read up about The Currency Club on the Trust Pilot UK & Martin Lewis money expert website and felt that ‘this company must be ok’! So after I’d clicked order I was a tad nervous! However, the money came in the post, with Royal Mail, at 9:30am on the day I had requested. I was over the moon and very impressed with the efficient and speedy service. The rate was the best, I compared it with The Money Shop, Post Office and Sainsbury’s. I am very impressed and will definitely use The Currency Club again. Thank you

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“Money lost, 10 days later still no refund”

★☆☆☆☆

written by londongal76 on 28/05/2019

Firstly, the order wasn't despatched in time to make the guaranteed next day 1pm delivery, even though they had the order many hours before the royal mail cutoff times. Secondly (and not their fault) Royalmail lost the package. Unfortunately, the currency club seem to not be willing to refund me the hundreds of pounds i'm out of pocket until royalmail refund them, so their customer service is hugely lacking at this point. For the few ££ extra i got, the pain of this wasn't worth it. Next time, i will use a service where i can collect the cash and have it directly in my hands.

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“NOT A MIXTURE OF NOTES”

★★★☆☆

written by Allison238 on 24/05/2019

I can't deny a good rate, and the package has turned up per the contract, so theoretically I'm good to go on my trip. However, I ticked mixed notes and have ended with 29 high denomination notes, which are the same, with 1 other. I know that's lighter and postage will be cheaper - but it isn't a mixed selection. So no 100's , 20's, 10's , 5s not sure I'm going to have an easy time getting change for any low value purchases that I make and that might be a problem. So I might end up using my credit card, which is what I wanted to avoid and then have kuna left over. Currently at I'm feeling annoyed. The system is enforcing me to choose whether I'd recommend to a friend. I'm ticking yes, but my proviso will be that you probably won't get the mixture of notes that you want.

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“Excellent Service!”

★★★★★

written by Jiminthekingdom on 25/04/2019

Thank goodness for a currency exchange that takes a card rather than the archaic method of Bank Transfer! Ordered my currency, received the agreed rate, order delivered on time. Many thanks CC, I'll use you again.

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“Fast, reliable delivery.”

★★★★★

written by RamblingRoses on 05/04/2019

Always pleased with Currency Club service. Exchange rates are competitive.

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“GREAT COMPANY AND GREAT RATES”

★★★★★

written by Alfonso426 on 16/03/2019

After poor exchange rates from other high street sellers for many years, I decided to use THE CURRENCY CLUB. I must say, what a superb service. Website easy to use, great rates and super fast deliver, even on a Saturday. They have got my business forever. Thank you THE CURRENCY CLUB it was well applicated for my first buy and not my last.

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Asked by alanjohnday on 21st August 2018 Report this content
How long do they take to get in touch and send you your money?

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Answers (1)
Report this content topcat3115 Written on: 22/08/2018
Hi there..when you place your order they do not actually get in touch afterwards....however...if you order your exchange before 12pm you will get it by the next day as long as it's a working day (not sat or sun)...At the check out you are given several choices for delivery...They are super quick and the package has to be signed for AND it's free p&p....I've dealt with them for years and in my opinion give the best possible rate at the time...Just remember to choose how you want your money..such as large small or mixed denomination.. Cheers...hope this helps..
Asked by Haziii on 27th October 2017 Report this content
Hi, once you buy the travellers cheque, and wanted to exchange it back to GBP where can you exchange it?

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Answers (1)
Report this content Jul28 Written on: 30/10/2017
Your bank or Building society will exchange it back at the rate on the day you exchange the cheque.
Asked by regharris on 21st May 2016 Report this content
Do they transfer funds from Canadian bank account to Australian bank account?

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Answers (1)
Report this content willowyman Written on: 24/05/2016
Unsure. Only used Currency Club to exchange GBP to Euros. I have used a company called TRANSERWISE recently to send money overseas. They are far cheap to use than banks. They get good reviews and my transactions were incident free and the company kept me informed throughout the transaction.
Asked by Jay2501 on 3rd January 2016 Report this content
How do I order foreign currency?

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Answers (2)
Report this content GillianStevenson Written on: 04/01/2016
you go into the website, select the currency you require and pay with your debit card this will be special recorded delivery to your house within 2 days or whichever day you select for delivery, this website offers an excellent safe service . i have used it several times now and would highly recommend it, its rates are also very good hoping this helps
Report this content SomersetSteve Written on: 04/01/2016
Log on to the site and create a new account (this is very simple and the website guides you through it). You can then order your chosen currency and pay by debit card. Your currency will be delivered the following working day by Royal Mail special delivery. All very simple and secure. I have used The Currency Club many times and always had excellent service and the best rates.
Asked by neilandjean1 on 1st October 2014 Report this content
I have just received £2000 in Euros, £1000 of which are in 100 Euro notes. My bank and exchange shops local to me will not change them (and why should they). Where can I exchange these large notes? I will have to carry my passport around with me on holiday to be in with a chance of changing them in Spain. My holiday is ruined before it has started.

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Answers (9)
Report this content sunnybamboo Written on: 02/10/2014
I cannot see how your holiday is ruined. Money is money. I've not had problems with 100 euro notes. Either ask your hotel to change them as the need arises, or go to the local bank in Spain with your passport and they will change them. Using them in restaurants to pay for a meal usually works too. Taxis and small shops probably don't have the change to give you. Not a big deal. Enjoy your holiday!
Report this content SomersetSteve Written on: 02/10/2014
Hi neiland jean, I don't think you will have any problem spending your 100 euro notes in Spain. Just don't try and buy small items with them. Save them for larger purchases like meals, petrol etc. If you really need to change them, take them in to a bank in Spain who will be happy to change them for smaller notes. Have a great holiday !
Report this content cokdeli Written on: 02/10/2014
Further to other answers I would also say you won't have any problems paying abroad for anything (unless very small items) it would be like paying for a coke with a £50 note so spend it on higher priced goods. If you really don't want to take them, ask the Post Office they are usually pretty good at changing the higher notes. Have a good holiday cokdeli
Report this content Krissy61 Written on: 02/10/2014
I also have had no problem with the large notes , I either used them for paying for meals , and I went to the bank and changed them up , certainly will not ruin your holiday ,as for carrying all your money around , it would be a lot safer to hire a saftey deposit box
Report this content Nuzzonick Written on: 02/10/2014
Did you specifically ask for small notes or a variety? I have never had this issue with The Currency Club I have to say, however I also agree with the answers below, you will have no problem exchanging them in Spain.
Report this content Terryglobal Written on: 02/10/2014
Good question...I had a similar problem and found that the best place to exchange or spend the larger notes was @ the "HOTEL", that I stayed in! The reason for this was that it was much easier for them to bank a 100 note than lots of smaller notes.. Just for the record I worked in banking for 25 years and NO bank had an issue with changing currency if asked? In fact using their currency shouldn't be a problem. You could even try a "foreign exchange" shop as well which shouldn't charge you for swapping notes, so please ask either way the only delay is normally queing up!
Report this content wobblesnap Written on: 02/10/2014
We tried to use them in rural France and nobody would take them. I am pretty sure that as others have said here that that more tourist friendly places in Spain will be fine
Report this content pyates Written on: 02/10/2014
Hi neilandjean, We have just returned from France and had no problems using 100 Euro notes, obviously not at the bar for a coffee but at the supermarkets, hotels and restaurants we were able to use them. In Spain just take them with your ID to the bank or Post and they will change them - no problems. So go on your holidays and enjoy yourselves.
Report this content Tissick Written on: 03/10/2014
I have never had any problems changing 100 euro notes in Spain, but as previously suggested, only use them for larger purchases. Maybe next time you should request small denomination notes or ask for them not to send you and 100s. The currency club are usually very helpful. Enjoy your holiday.
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Asked by holbex on 24th February 2014 Report this content
If I order euros this evening for cm2 6bt when would I expect them to arrive?

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Answers (10)
Report this content cokdeli Written on: 25/02/2014
Apparently they process orders between 9 and 6 for delivery next day before 1. However, I wouldn't leave it to late for next day delivery as it is delivered by Royal Mail. I've never had any problems ordering at 3 in the afternoon
Report this content KAZ5100 Written on: 25/02/2014
I ordered mine in the afternoon and they arrived the next morning, if you ordered tonight I would expect them to arrive on Thurs morning, they are delivered by Royal Mail.
Report this content pyates Written on: 25/02/2014
I would expect them within 48hours - our experience shows that it is best to allow the extra day as they are delivered by Royal Mail.
Report this content sunnybamboo Written on: 25/02/2014
If you order them in the evening they will send them out when they open next day so you will get them the following day. If you order them this afternoon you will have them tomorrow morning. It's a great service and the best I've found!
Report this content Tissick Written on: 25/02/2014
They would arrive on Thursday by Royal Mail special delivery
Report this content bobthedieselman Written on: 25/02/2014
I did order mine before the 1pm deadline and they did arrive the following day via first class Royal Mail delivery. My Guess would be that, if you order before 1pm, then it will be certain to arrive the next day, but if you order in the evening, you might be lucky (depending upon where you live), but more likely to receive it on the second day after the order.
Report this content wobblesnap Written on: 25/02/2014
As others have said - next day delivery
Report this content MCA2012 Written on: 25/02/2014
Your order should arrive Thursday morning, never had a problem.
Report this content Jes21 Written on: 26/02/2014
Sorry for late reply, only just got to my e-mails, and you have probably already bought your currency, but for what it is worth, my currency was delivered next day by Royal Mail as well. So that was lunchtime next day where i live.
Report this content madnurse3 Written on: 26/02/2014
My Order to N.Ireland took 3 days provided it ordered before 6pm
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