written by masterscrg on 23/03/2013
The Top Rent A Car representative was waiting upon my arrival in Sofia and when I dropped the car back at the of the rental. Very friendly and professional. Car was in very good condition.
written by on 23/03/2013
Great service good cars, keep up with the good work (Please add extra detail to your review; all reviews must be over 50 characters in length
written by on 21/03/2013
Friendly greeting. Efficient processing of documentation. Good quality car received a free upgrade from chosen car. On return, a warm greeting and quick inspection meant we did not have to wait around for paperwork to be completed when all we wanted to do was check in. We will return.
written by on 20/03/2013
This is the 4th time I have hired a car from this company and they are always reliable. No problem to pick up or return, and the cars are of a good standard. Staff are always friendly and pleasant. Rental prices are very reasonable and they have a good selection of vehicles, last 2 occasions cars have been nearly new. Option to pay cash for discount is good
written by on 18/03/2013
I'm using rent a car from 2009 till now. For this period were rented by me more than 15 automobiles for approximately 50 days. I'm sorry, because if I knew earlier for Top Rent-A-Car I would began to use your services 2-3 years ago.
written by M.bull on 14/03/2013
Good clean car everything in working order. Punctual and informative staff with good English Liked the fact that a deposit was taken from credit card instead of cash will use again
written by on 13/03/2013
very friendly approach.. flexible as well. Willing to taxi you from dropoff place to the airport-terminal. Very good prices and more and more discount possibilities along the way if you are a regular client. Every person i talked to was able to respond in English perfectly. No negative experiences as of yet (after 3 rents) roundup : super !
written by on 12/03/2013
As always, a great service from team. flexible as we had changed our requirements and this had proved to be no problem. The car was new and more than matched my expectations. We have used TopRentacar for about 4 years and about three times each year - this time it seemed like the registration process took a bit longer than normal...certainly the tired kids felt so - would benefit from collecting as much data as possible in advance? / copies of licences etc. Nontheless, we will definitely use Toprentacar again and look forard to our next trip. Would recommend (and do recommend) to our guests and friends.
written by on 12/03/2013
Great help for the guy who met us - good advice on the do's and don'ts of driving in Bulgaria. The car (Renault Scenic) had obviously seen long service, but was clean and did the job for our family of 5 and bags for 10 days. The sat nav maps were out of date and did not have the newer motorways on it - added a bit of time to our journey, and meant we got to see the centre of Sofia(!)
written by on 12/03/2013
Title says it all: better than all the international big names. Drop off/pick up car anywhere in the city.
written by on 11/03/2013
When you receive the car, the fuel tank can read full but it can be driven approx 100km before the gauge drops. When I got the car I drove only 20kms before the gauge dropped from full. When I filled it myself I drove 120kms before it fell down from full.
written by on 08/03/2013
Car was ideal for our purposes at a reasonable rate and seemed to performed ok. However a check on the petrol consumption at the end of the holiday revealed a mileage rate of only 32 miles per gallon, even though the car was driven in an efficient manor. At this rate, the reasonable hire rate is offset by an increased petrol expense. Also it would be handy if there was a filling station situated at or next to the airport.
written by moyes on 05/03/2013
At the airport waiting for you clean tidy car, easy payments Very friendly people this is my secound time renting from this company, and well be using it again in June 2013
written by philbarriscale on 05/03/2013
Very professional and efficient and reliable and excellent value for money.
written by nikolas1971 on 28/02/2013
The car was excellent and the people was very honest with real European manners (I made 2 mistakes in the money and the return me the money both of the times) REALY!! REALY!! the best company that I ever collaborate in my life in CAR RENT.
written by giraud.fr on 28/02/2013
very good prices (when they have your details before) waiting for you at the door of your flight you do not waste your time (max 10 minutes) enjoyed drivers they wait for you if you give them a call when you leave I recommand
written by on 24/02/2013
very friendly service, very good price, we will take no other car rent company in future
written by on 20/02/2013
Service de très grande qualité, auto à l'aéroport et reprise au bas de chez nous. Voiture en très bon état. Rapport qualité-prix excellent.
written by cmartin on 19/02/2013
My first rental in January 2013 apart from a Sat Nav being faulty (this was replaced for free on my next rental), I was given a lovely Renault Scenic Grande, great condition and a joy to drive. The next rental I received a Renault Megane Estate, still quite nice but within only 20km of use the warning lights of the engine came on as did the spanner sign showing it was seriously in need of servicing, the car was juddering and basically I lost confidence on the vehicle and returned it to exchange for the only available vehicle at the time, a Dacia 'looks like the Popemobile' MCV Van. There was a newer looking Silver MEgane Estate available but that seemed to stay with the agent for some reason and was never an option for me to take? The Dacia MCV - It drove like a pig and pretty much explains why Dacia are such a cheap, low end vehicle. Luckily I drove only from Sofia to Borovets - Rila to Borovets return and Borovets to Sofia so it was not that bad but I would not wish for this calibre of vehicle again. The engine maintenance lights came on with this vehicle too when ascending some of the higher pass roads of the mountains but went off again when not climbing. Close to needing a service? Who knows. It was not ready for rental that is for sure as when I collected it, the road tax was not current and I had to wait for this to be done at the local garage before setting off, also the radio had to be removed from the dashboard as I was told the battery would go flat if left in so I was not given the best of confidence from the start with this replacement car.Having said that I am glad I was told this about the radio and battery as I did not use the car for 3 full days and reckon this would have been a flat battery for sure if not warned in advance. Mixed feelings but what to do?? Not sure if I would use Top Rent-a-car again unless I was assured of the condition of the vehicle. The risk of breaking down and not having any local knowledge is scary especially with a 6 year old child with me. I went out on each trip with water, food, extra clothing etc in the likely event of the vehicle breaking down. Such a pity as the first experience was a great one and the second was bad, the local agent was great though, could not do enough for you but he can only work with vehicles he is supplied with so not really his fault but more the company I would say!
Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
As rated by our community of reviewers