Escape Trips Reviews

Escape Trips
★★★★★
4.7
96.0% of users recommend this
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“Riga Stag Party”

★★★★☆

written by MaximusHaley429 on 01/01/2015

I had to organise this stag for my brother and his friends,most of whom I had never met. From the get go everything went smoothly from dealing with the guys on email and phone,dealing with adjusting payment dates due to lack of contact with guys overseas with little or limited internet. To ladies in Riga putting up constant drinking and pestering ;) . All the activities we participated in were well run and enjoyable,barcrawl, quad bikes,lap dancing club and shooting. You know your having a good time when you come down from your room in the morning,the English lads on another stag are having breakfast and juice, and we're ordering pints and jäger bombs :) ,all in all fantastic weekend from pick up to drop off. I would recommend to anyone booking a stag.

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“Bournemouth Stag Weekend”

★★★★★

written by Matt42 on 21/10/2014

Excellent Tailor made Stag weekend in Bournemouth. Escape trips were able to advise on the activities that suited the needs of one of the stag party. We were given clear instructions of the events, accommodation and the nightlife. I took all the praise for organising the weekend and I did very little thanks to the escape trips team. I would strongly recommend to any Best man that is organising a Stag weekend.

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“Great stag do”

★★★★★

written by Churchill449 on 24/09/2014

The stag do went off from start to finish, it was very last minute and the escape team accomadated us fantastically well. All the activities went like clockwork and were also good fun. If your going to bristol do the paintballing, German beer hall and a club called pryzm. One little element of the booking went wrong but it was resolved very quickly and professionally by the team @ escape. Cheers guys Defo use the company again.

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“COCKTAILS, BUFFET AND BOAT!!!”

★★★★★

written by CandyN on 22/09/2014

Where do i start, Firstly i only had a month to organise my besties hen night and every other stag/hen company said oh its a bit last minute and they couldn't let me have the payment centre. (Where each member signs in and pays there place on the own) But ESCAPE said that was fine to have and even gave us 2 weeks to pay off once i'd paid the deposit. They were always in contact with things to do and what was best for the group our size. We decided to go for Cocktail making, Chinese buffet and The party bus!!! A week before we were due to go on the night out in Cardiff, I got an email saying the party bus cannot go ahead due to not enough parties booked on the bus. (ESCAPE did say this when we booked the bus that it could happen. So it wasn't a massive surprise) BUT ESCAPE came to me with 3 options and they even said they would transfer the hen party to the party boat free of charge (Even though it was supposed to be more expensive) Hassle free!!! The cocktail making was brilliant we had a great time the staff were brilliant we had a pregnant lady and they accommodated her just as well as us drinkers!! The nibbles are not nibbles they are platters of lovely pizza's, chicken and fish!! We were all pleasantly surprised. The buffet was delicious and as we had a person drop out last minute, he manager said as you've paid for that person we will take there place off the drinks bill at the end! Bonus!! Party Boat - We really didn't know what to expect. But it was really fun and the staff again were so nice and lovely!! The hotel was basic which is what you need when your only there to get ready and go to bed! Every thing was clean and welcoming! Parking available there as well which is a massive bonus!! It was a walking distance to town where the cocktail making was. We got the hotel to book us a taxi to the buffet /party boat and it was only £4!!!! Overall it was a brilliant night and one we will remember for a long time and Escape made it happen so easily! THANK YOU ESCAPE AND ALL YOUR STAFF!!!

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“nottingham with the lads”

★★★★★

written by jimbob84 on 10/09/2014

Had an absolutely fantastic stag weekend in nottingham. All communications were good and the whole thing was very well organised. Activities were fantastic in particular the zorb football. Would highly recommend escape trips and would definitely use again. Thanks guys.

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“Jungesellenabschied August 2014 It was great!!!!”

★★★★★

written by Howardn277 on 04/09/2014

Hallo, der Junggesellenabschied war ein voller Erfolg und es hat alles, Dank ihrer Unterstützung/Vorarbeit wunderbar geklappt. Auch der Hotelier war von ihrem Engagement begeistert und berichtete uns, dass sie sehr bemüht gewesen sind. DANKE! Als Info für sie: Kartbahn: Der Service sowie die Karts waren sehr gut, nur leider war die Strecke nicht sehr lang und bot aufgrund der Streckenführung nicht den optimalen Fahrspass. Rating: ein schöner Programmpunkt für einen JGA. Die Guides waren sehr nett und die Ausrüstung gepflegt. Leider fehlte hier, wie von ihnen vorab erwähnt, der Rücktransfer zum Auto. Hotel: für ein drei Sterne Hotel perfekt. Dank der Lage war für uns alles fußläufig erreichbar. Schöne, große, renovierte Bäder und Betten auf denen man schlafen konnte. Ebenso das Frühstück war umfangreich. Strip-Club: Einfach perfekt! Hübsche Damen, ehrlicher Service und wir fühlten uns rundum zufrieden. Alles was ein Männerherz begehrt;) Ich danke ihnen nochmals für die unkomplizierte Unterstützung bei unser Planung!

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“Perfect stag weekend!”

★★★★★

written by GavinDavenport235 on 16/08/2014

This is the second stag weekend I have organised through Escape, fantastic company to deal with. The staff are extremely helpful and once again tailor made a superb weekend package for me and my friends. Everything made so simple from choosing a suitable package to making payments. Always on the end of the phone to help when we needed- would highly recommend! Thanks again!

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“Fantastic company”

★★★★★

written by Benapps on 15/08/2014

Escape planned our weekend stag in Newcastle. The whole weekend was fantastic from start to finish. The booking experience was flawless. Our weekend involved greyhound racing, quad biking and clay pigeon shooting along with VIP tickets for various venues in Newcastle Saturday night. The whole party agreed the weekend was amazing and we wouldn't change anything. Escape were a pleasure to deal with and promptly answered queries. Fantastic!!

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“Bristol stag August 2014”

★★★★★

written by IanWilliams on 07/08/2014

A huge thanks to Escape Trips for helping with organising my mates stag last weekend. Was so easy to book and find prices for different activities and prices were very competitive. Having sorted a stag independently before I think I will now always book through escape trips if I am best man again!! Also worth noting the support that was provided by the agent was awesome. Organised a pub golf route on the Saturday night and her help was invaluable. End of the day we had an awesome time, weren't ripped off and the stag got suitably embarrassed. Thanks Escape Trips

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“Brilliantly Organised Stag”

★★★★★

written by mtizzard11 on 28/07/2014

We went with Escape due to their good price and the fact it was easy and quick to speak to a sales representative. We organised a price and a package tailor made to my Groomsman and quickly put down a fair £50 deposit for the whole group. We were advised to pay by a certain date and this was done with one quick phone call again speaking to the same rep who had all my details ready from my booking. Very professional. We arrived in Bournemouth where the rep behind the counter knew we were with Escape they explianed the rules and was quick to advise were everything was. We explained we were meeting one of 'Escape Trips' beer wenches in Walkabout and they gavee us thorough directions. The bubble football went great we arrived 15 minutes late but this was no problem. The 2 lads organising gave us our full hour and were great fun and banter to me and all the lads. The night itself went great and the final club Halo went down well and ecveryone got back save and sound. Some via For your eyes Only! Overall out of 10 I would give a 9 purely because we had everythign ready for us, we had great contact from Escape throughout the process and above all else we had a fantastic, fun time I would reccomed EscapeTrips.co.uk to anyone no matter what the occassion. Great Job. M.T

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“Smooth operators ”

★★★★★

written by Gkeaney on 23/07/2014

Found these guys from a random Google search, along with a few other similar companies. Escape stood out from the rest initially with a very clear website and then soon as I made contact their staff were exceptional making them an easy choice. I was initially skeptical going through a third party for various elements, figuring the cost would become inflated but wasn't the case, and allows for more flexibility and changes, which unfortunately I had to go through given how stag party numbers are so unreliable. I liked the amount of options I had, and the staff helped explain the pro/cons of each to ensure I knew what to expect and each part was more than I had hoped for. To go into detail for what we had opted for, Beer Wench/Pub Challenge/Bier Kheller (Dinner), all of which my entire group loved and aside from the dinner venue I don't imagine we would have considered these activities so was a change from the usual stag, which if you are after (karting/paintballing etc) these are also all on offer. Highly recommended group, makes organising stag (or any group event) so much more easier.

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“Stag Weekend Newquay July 2014”

★★★★★

written by Peteskevington on 21/07/2014

Escape trips organised an absolutely fantastic stag weekend in Newquay on the 18th, 19th and 20th July 2014. The hotel was fantastic and the quad biking at the ATV Centre was the best quad biking any of the group had ever done. We can't thank Escape Trips enough. Escape trips were very quick to answer any questions we had when booking. I would thoroughly recommend them to anyone thinking of booking a stag or hen weekend.

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“Great hen party”

★★★★☆

written by Natasha1979 on 09/07/2014

I organised my friends hen weekend and decided on Escape after talking to several different agencies as they were the most helpful and offered the most sincere advice. We went to Bristol and started our day with Its a knockout which was brilliant! The day was so much fun and after saying we weren't fussed whether we won or lost we soon got competitive and came 6th out of 35 teams! The team who organised the events were great fun also. We stayed in apartments in the town centre which were nice and spacious. In the evening we had a butler in the buff who was not just gorgeous but brilliant fun! Next we went out into the town centre and headed to the bars by the harbour. I did need to contact Escape after a few confusions on their out of hours emergency number. They were so helpful and nice and our minor problems were sorted straight away.

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“Stress free fun”

★★★★★

written by Flappers on 09/07/2014

What a professional group of people who made an extra special time absolutely fun and stress free. Our hen weekend to Newcastle was fun packed from start to finish. All activities were as specified and actually underestimated if anything. Any queries I had during the weekend were answered promptly and efficiently. The choice of venues and distance from accomodation was spot on. A great weekend and will highly recommend this company to everyone.... Thanks team. The food at the restaurants was top class and so was the service. The party bus was amazing and I don't think I have ever laughed so much..now thinking of an excuse to go back agIn.

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“A Great Experience and Excellent Value for Money! ”

★★★★★

written by The_Naked_Runner on 08/07/2014

I received excellent and genuine (an important factor to me) support throughout the planning of my event. The team were very friendly, knowledgeable and informative about the activities they sell and the area of Bristol that my event was held in and around. They were flexible to my needs and even added us to a restaurant of my choice that I don't believe they used before. The stresses of organising a stag do were considerably reduced as each guest is required to pay for their weekend themselves (by internet or phone) by a specific deadline. There was no requirement for me to confirm numbers before that deadline so I personally was never owed any money by my friends or out of pocket by people cancelling etc etc. The daytime activities were in my view excellent and all the equipment that we used there were of a high standard. The hotel was very central in Bristol and everything we needed was in walking distance. The four star hotel was a of a high standard with all the rooms having a TV and even an Apple Mac Computer. Breakfast there was also very good and importantly was served till 11am allowing us a lay-in. Check out time was also a very fair midday. Finally and most importantly the cost of the weekend was most reasonable and I found it to be much cheaper (and of course easier) to book everything as one package through Escape Trips than to do it separately (I did research both options). Overall I and my friends are happy customers and would suggest to anyone organising a Stag or Hen Do that you give these guys a call!

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“Sorry, not great!”

★★★☆☆

written by Karenwelsh on 07/07/2014

I used escape to book my sister's hen weekend and can't say I was impressed! After submitting my initial enquiry I was bombarded with calls and emails from escape but after I booked I found it difficult to get an answer to any email enquiries I had. When phoning the company it would often say the number was not recognised... not great! We had a few changes with our booking which couldn't be helped but I didn't feel like escape did anything to go over and above when making these changes- poor customer service. For example if we had 15 hens my sister got her trip half price but when one person pulled out we went down to 14, despite us spending around £2500 they said there was nothing they could do for my sister she would have to pay the full price. Secondly, last minute we did have a friend wanting to join which would have taken us to 15 people and escape added her on to our booking and accepted her payment. They then contacted me to say I would need to pay £165 (which I had no choice in) for an extra apartment. If this had been revealed when I enquired about adding a 15th hen I wouldn't have added her to the booking. When we arrived on our hen weekend it became clear that escape hadn't updated our numbers with the activities we had booked as they still had us down for 14. Therefore there was always one place missing when we arrived. One of the activities was a private karaoke booth. Despite being told all our activities would be in a city centre location this was in some back street that you would not be happy to walk through and no where near any other nightlife! When we arrived the staff didn't seem to know we were coming and had to clear other people from our room and clean it before we could go in. The karaoke place itself seemed to target an Asian audience therefore there were not a lot of songs in English! We still had a great weekend but this wasn't enhanced any by using escape! I wanted to write this review (something I don't normally bother doing) because we did receive such good service and experiences from other companies I had booked things through over and above escape. As a result I would not recommend using escape to anyone looking to book a hen/stag package.

Escapetrips's Response to Karenwelsh's Review

Written on: 08/07/2014

Thank you for your feedback and I’m sorry to hear that there were some aspects of your booking that you were not happy with.

We endeavour not to bombard customers with calls and emails and after looking at the booking log we can see that we sent one follow up email 2 days after sending your quote and then we exchanged a number of emails with you and your sister when we were responding to your queries.

We cannot explain why you had problems contacting us by phone. The phone number displayed on our website and in our emails is correct and unless there was a temporary fault on the line there is no reason why you would not have got through. We have not had any other customers report any issues with the phone number.

We are extremely flexible when group sizes change. However, our quotes and confirmations state that the hen goes half price when you book for 15. If the numbers drop below this the discount no longer applies. Your group size then increased back to 15 just 5 days before you travelled and we were able to accommodate the extra person. However, this did mean that an extra apartment was required and this required an additional payment. We waived the late booking fee and we also reapplied the 50% discount for the hen, which was deducted from the additional charge.

Please could you advise which activity provider was only booked for 14 as all numbers were amended to 15. We have also contacted each supplier since receiving your review and they have all confirmed that everything was booked correctly for 15.

I’m sorry to hear that you weren’t happy with the Karaoke Bar. It was booked correctly and so we will investigate why they were unprepared for your arrival. With regards to the location this is now the only Karaoke Bar in the city centre and the address was provided on your itinerary. We are grateful for your feedback about the lack of songs in English and we will raise this issue with the owners.

We always welcome customer feedback so that we can improve our service and hope that this reply clarifies the issues that you have raised.

Kind regards,
Escape

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Karenwelsh's reply to Escapetrips's Comment

Written on: 08/07/2014

To be honest I don't really want to go back and forth over this as I have explained how my "experience" with escape made me feel. However...

I wonder if your call log takes into consideration missed calls and voicemails. To be fair all the companies I had sent an enquiry to were the same.

When I cancelled the original 15th person which would have meant my sister paying full cost, the advisor said they would see what they could do regarding the £91 now due. I never heard anything back regarding this until weeks later when they contacted me over some confusion with payments. (Payments put through on your side without a name) It was only at this point I was told there was nothing that could be done and she would have to pay the full amount.

Yes the £15 admin fee was waived but that was the only "token of goodwill" that was offered to us. It was only AFTER the 15th person had paid that we were told of the extra apartment and additional cost to pay. Even although I had emailed to see if it was ok to add her on ie would this cause any problem. I was told this would be fine but to pay as ASAP- no mention of a potential increase in costs. I would have said to the 15th person they couldn't book if this had been the case.

Yes my sister didn't have to pay the full £182 in the end but the £91 she would have received as a refund was used to pay towards the £165 now due. So she didn't actually get that back.

Our cocktail class was set up for 14 ie 14 chairs & glasses. We then had to shuffle stools etc to accommodate one more. This may sound trivial but when you have tried to pay attention to every detail it doesn't look good.

I contacted the karaoke place when I received the itinerary (after the booking had all been changed and paid) to check how long we had the booth for and happened to mention we had changed to 15 and the manager I spoke to said this hadn't been updated with him. Yes the address for the karaoke was on the itinerary but I received this 3 days before we went- a bit late to change our booking. It is hard when you do not know a city to judge where things are looking on a map. Hence why I chose to use an "expert" company.

Even the tone of your reply doesn't shout good customer service as it seems as though you are questioning my experience with your company.

I certainly will not recommend escape to anyone and I have in fact already advised a friend who is organising a hen for next year not to bother booking with you.

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“Best weekend ever”

★★★★★

written by Mattwells0906 on 05/07/2014

I used escape trips to organise my stag do in May 2014. The website was quick and easy to use and soon my stag do was all booked and aranged for me hassle free. The hotel they booked me was brilliant for the money and the activities were great and overall I was very pleased with the whole weekend couldn't fault a thing my mates getting married soon and will no doubt use them again thanks escape trips !!! 10/10

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“Fabulously simple and easy to get the best stag do”

★★★★★

written by hunkhero4 on 02/07/2014

I booked this stag do about 4 months ago and escape helped me through every step they were easy to contact and made making changes to numbers and everthing simple and easy they put us in great hotel in torquay the richmond organised the clubs for the evening and made it all run so smoothly if your having a stag do dont hesitate to use this company

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“Great Cardiff Stag package!”

★★★★☆

written by BruceCooke on 02/07/2014

I'm very glad that I found Escape Trips online, after being asked to organise a stag do last minute. They were able to offer a decent price for a brilliant package. We got a fair rate for the Copthorne Hotel, about 15 mins out of Cardiff City Centre, based on twin rooms and an extra camp bed (still comfortable). The breakfast was particularly good and it was much needed after some heavy nights. The comedy club on Friday night was worthwhile and, although the first act was poor, the second made up for it with loads of laughs. We hit Tiger Tiger later that night, using our VIP passes. The clay pigeon shooting was great fun, despite the stag only hitting 3 out of 25. Very friendly place. The VIP passes were a bit limited, with few queue jumps, but we got a few free shots. Overall it all went very well and it would have been very stressful without Escape Trips. Dave

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“Absolutely Fantastic Weekend!!!”

★★★★★

written by Traceisace on 18/06/2014

Escape Trips made it a totally hassle free trip which was unforgetable and everyone involved went that extra mile. They made taking everyones money easy and tailored our trip with every addition we wanted to make. The staff are accommodating and friendly. If I ever have to organise another trip I will definitely come back to them. Hotel accommodation was sooh clean that one of my ladies on our henweekend opened her door and there was a man dusting the top of her door frame, lol. Thank You Escape Trips, you were FAB!!!!

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Asked by butterflycrossing on 12th April 2015 Report this content
On the pleasure boys hen weekend it says a 2 course meal in Bristol is included at an Italian restaurant so why am I being told by the organiser that we are going to Za Za Bazaar and will have to pay for meal?

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Answers (1)
Report this content Ang78 Written on: 13/04/2015
I really don’t understand the question, I would suggest that you speak to Escape or your Group Organiser.
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