written by TaylorJohnson476 on 08/02/2024
I am deeply disappointed with my recent experience with Mushtaq Travel. Not only did they unlawfully charge me for credit card fees – which, once pointed out as illegal, resulted in the cancellation of my Umrah flights reservation – but the handling of the situation was extremely unprofessional. Despite the manager acknowledging the mistake, there has been no effective resolution, and my reservations were cancelled without any prior notification. Such practices not only violate legal regulations but also reflect poorly on the professionalism and integrity of Mushtaq Travel. As a customer, I expect fair and transparent dealings, and this experience has fallen far short of those expectations.
written by MsMinhas on 06/10/2015
I have used Mushtaq Travels to book on three separate occasions and each time was an absolute pleasure. I cannot speak highly enough of their service. The staff are so friendly and go out of their way to make you feel at ease. On the most recent booking I received an email to inform me that the gate number has changed at the departure airport!!!! That's what I call a quality service. I wish Mushtaq Travel all the best and to keep up the good work. I don't think I'll be looking elsewhere in future as my first choice is always Mushtaq Travels!!!!
written by zzHarrison372 on 05/10/2015
I am pleased that Mushtaq Travel work hard at providing great service.
written by Popeee94 on 04/09/2015
Excellent service and very friendly people. Would definitely suggest people to book from them.
written by Gorman486 on 28/08/2015
Booked my tickets yesterday to dubai and islamabad, very friendly people booked my family without any hassle, I will recommend mushtaq travels to friends and family and will look to booking again in near future.
written by 388Blackburn on 06/11/2014
I am happy customer, booking was made very easy, friendly service and spend time with you. I will welcome anyone looking to book tickets online to book with Mushtaqtravel.
written by Roninx190 on 05/11/2014
I hope to book with mushtaq .travel in future a pleasant experience, easy and fast response. Quick to respond to enquiries.
written by KailaPotter369 on 15/09/2014
I am 1st time customer but now for life, best service i receive from Shakeel bhai and all others very nice people, i am happy with your attitude, always positive, i return from pakistan last week with my family no problem there or dubai. seats werr very good altogether and fantastic. Hope to speak with you next time, will tell my friends and others in family about your self.
written by Hullpl429 on 27/08/2014
Booked a ticket from mushtaq travels today, very polite and friendly service, very fast no fuss at all.. Definetly recommended
written by GiselleMacMillan on 12/06/2014
I am delighted that i got in touch with Mushtaq Travels, there was no fuss at all, simply brilliant customer service, very polite, professional and highly competent. I traveled with my wife and 2 young kids recently, i was given a proper premium class service by the travel agent unfortunately the same cant be said about the airline! had delays going out and schedule changed on our way back, but we were contacted by Shakeel At Mushtaqs to inform us of the change and simply without any hassle to us we were put on the next flight back a few days earlier than planned but no problems and we were not charged any extra either. I highly recommend anyone to book with this travel agency.
written by 315Fraser on 24/05/2014
Is a pleasure doing business with you, very nice and helpful people working here. Easy booking with online 1st time experience may you have all success you deserve very much.
written by on 05/04/2014
Been Nearly 2 years always book from Mushtaq travel very helpful staff and always best fares WOULD RECOMMEND TO EVERYONE
written by on 02/02/2014
We found them best in price and also they are very professional and quick. They are listening to customers carefully !! Not like others .... I also found the 3d secure payment gateway option. Which is really very important if you are going to made payment online.
written by basitsabdullah on 16/01/2014
I would like to say Mushtaq Travelers employ wonderful staff and very nice and professional, I traveled with my family during Christmas holidays I fond them on internet and immediately noticed that the staff are very polite and courteous. They spent alot of time with me and always happy when talking, i was given mobile number of shazad who gave me very personal service and was able to call him late in evening. Wonderful experience I have already recommended my family to them and they have told me they are very happy to have found the right people.
written by on 09/01/2014
I booked three return flights to Islamabad from Birmingham, our first visit to Pakistan for 20 years. Mushtaq Travel helped us through the process of purchasing tickets and sending the required information for PIA. The e-tickets arrived promptly, and Mushtaq Travel helped us through the preparation for the outward flight with details of check-in, baggage allowances, schedule changes etc. They responded to queries promptly. We appreciated their attentive and personal service.
written by on 05/01/2014
Booking our flights to Pakistan was made effortless by this company. We had difficult issues to tackle with as I am disabled because of MS,special assistance with a wheelchair was organised. Also as we wanted to travel business class for the whole journey, it was a little difficult to find flights to accommodate our itinerary but again this company pulled out all the stops and we are extremely satisfied with the final travel arrangements that have been booked. The arrangements for our travel and itinerary were made within a very short space of time for which we are very grateful. The agent who was dealing with our booking made it especially easy by giving out his personal mobile number and we were able to contact him out of hours. This company provided a most excellent service and we will definitely recommend this company to all our friends and family.
written by Munawar2014 on 02/01/2014
Brilliant service, very friendly and exceptionally good at providing the best customer service. I dont realy give feedbback on internet but my recent experience with them has promoted me to provide a feedback. I would recommend them to anyone great service. Thank you so much
written by Malik379 on 22/11/2013
I had a great experience to hire Mushatq Travel service. I would say Mushtaq Travel is a must go place to arrange for your travel.
written by shazia01 on 12/10/2013
Mushtaq travel are by far the best travel agency i have come across. There prices are competative and they provide a fantastic sales and after sales service. i will be using mushtaq travel from now on and will happily recommend to all freinds and family :) Thank you mushtaq travel
written by on 11/10/2013
the staff at Mushtaq Travel went above and beyond my expectations to arrange my family holiday at the best possible price. Big Thumbs Up!!!
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