Lloyds Family Jewellery www.lloydsfamilyjewellery.co.uk

Lloyds Family Jewellery www.lloydsfamilyjewellery.co.uk
★★★★★
5.0
99.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Media Gallery for Lloyds Family Jewellery www.lloydsfamilyjewellery.co.uk

“Fanstatic Company”

★★★★★

written by on 04/09/2012

We have recently personally designed our engagement ring, I can't thank Matthew enough for all the help he gave us! Nothing was too much trouble and we asked so many questions and he was always willing to go the extra mile. Its such an important thing and so much money to spend but the deal we got was fantastic.

Lloyds-Jewellery's Comment

Written on: 04/09/2012

Thank you for your fantastic comments, it was a pleasure dealing with you and we hope to hear from you again!

Many Thanks,
Matthew Lloyd
Lloyds Family Jewellery

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“Outstanding service, beautiful product, competitively...”

★★★★★

written by CP17 on 30/06/2012

I was extremely impressed at the great communication following my order. It arrived exactly when advised. For me what sets this company apart is that not only is the product better than described, the extra details such as the beautiful packaging, authenticity certificate and even thinking to include a gift bag are customer delight touches that you seldom get unless spending a fortune. I didn't spend a fortune, but I am in receipt of a pair of beautiful diamond earrings as a gift for my god-daughters 18th birthday and I know she is going to be over the moon with them - I am ! There is no doubt that the next time I want to purchase a piece of jewellery - I shall certainly visit Lloyds first

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“Excellant Service/Beautiful Diamond Earrings”

★★★★★

written by on 14/06/2012

The service and the fast delivery time was excellant. I only bought my goods on 12/06/12 and received it today 14/06/12. Once I opened the packaging I was overwelmed with the quality of the earrings that I purchased for a gift. I just know my sister-in law is going to love them. Sadly my first choice was out of stock, but I was contacted more or less immediatly after I placed my order to confirm this, but was happy to select the next ones up in cost and size and again didn't mind too much at paying the extra cost and I am so very very glad I didn't just cancel my order. The Diamond Earings I purchased are extremely beautiful and the packaging just as beautiful, which for me, is just as important, not only were they in an elegant box, I was also given a lovely gift bag to put the box into. I would have to say this was the best purchase I have bought on line to date and will most deffinately use Lloyds Jewellers again. So very happy.

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“Better than the first”

★★★★★

written by Harry21 on 28/05/2012

Brought a Pave Diamond Rolex from Lloyds Family Jewellery and the watch had a small problem, Within 24 hours getting in contact with Matthew at Lloyds the problem was being resolved with an instant opportunity for a full refund. However the watch was replaced for a much better model and spec and everything was sorted and back on my wrist within 3 days. Only way to do business these days and these reviews should speak for themselves. Thanks Matthew for all your help. Watch was a big hit over the weekend!

Lloyds-Jewellery's Response to Harry21's Review

Written on: 31/05/2012

Thanks for the feedback Harry, we got there in the end :)

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“Fantastic service!”

★★★★★

written by on 28/02/2012

Very pleased with the service and quality of jewellery. The description and pictures on the website are very realistic. Have spoken on the telephone several times to make enquiries, and the service was excellent as they were polite and very helpful, and efficient! They have also reassured me that as this is a gift if it is not right it will be sorted even if it is after the 30 day return!! Would definitely recommend and its been great being able to speak to a person easily, and not just at a screen! Thank you and lets hope they like it, if not I will be wearing it as it is beautiful!!

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“Extremely impressive”

★★★★★

written by Louisehowell on 25/01/2012

im always unsure when buying on the net. U never know exactly what u will get. I am extremely pleased to say that everything from the original contact I made regarding the product to the product arriving has been easy and comfortable. The studs r beautiful and just as u would expect. The quality exceptional and the packaging is just the icing on the cake. Every measure has been taken to make purchasing from here very rewarding. I couldn't praise lloyds jewellers more. Very pleased and impressed I would happily buy from here again x

Lloyds-Jewellery's Response to Louisehowell's Review

Written on: 26/01/2012

Thanks Louise, It was a pleasure dealing with you!

Matthew,
Lloyds Jewellery

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“very impressed”

★★★★★

written by julieclarke on 05/01/2012

Will definetly buy again from you.Very fast delivery, ordered tue evening arrived thurs morning. Beautiful earrings and lovely presentation box. Thankyou

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“Best jewellery purchase ever”

★★★★★

written by on 11/11/2011

I don't usually leave reviews, but this experience is very much worth it. Besides arriving a day earlier than initially estimated, the attention to detail was astonishing! Everything was spot on: the box, the small gift bag, even the envelope for the invoice. The ring looked so much better in real life, my wife loved it! This has been by far the best jewellery purchase ever. I know where I'll be buying in the future : ).

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“An excellent service”

★★★★★

written by Sudeep on 23/10/2011

Excellent customer service answered all queries and questions asked without hesitation through out the process. A ++++++++++++

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“1st class service and lovely chain.”

★★★★★

written by phyllisedna on 07/09/2011

I am absolutely delighted with this chain, it is exactly what I was looking for and brilliant value for money. The service that I have experienced with this purchase has been 1st class and I would have no hesitation in dealing with Lloyds in the future. Many many thanks.

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“Amazing service!”

★★★★★

written by DeniseGarfield on 17/06/2011

God bless you Matthew Lloyd! I am so impressed with your company. Not only was the service fast and secure, but when I sent an email with my order expressing my wish to be notified of any delays due to being let down by another company, you went the extra mile!! Within a week the ring was re-sized and dispatched at no extra cost. The ring box is also beautiful. My daughter has seen it prior to her 21st birthday and is over the moon. It also fits perfectly. Thank you so much X

Guest's Response to DeniseGarfield's Review

Written on: 18/06/2011

Thats great news :) It's great to hear feedback especially this kind! your very welcome Denise it was a pleasure to deal with you. Wish your daughter happy birthday from us and we hope she has a great day.

Thanks again,
Matthew Lloyd
Lloyds Jewellery.

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“Lloyds jewelry supplied me with a gold signet ring for...”

★★★★★

written by on 22/04/2011

Lloyds jewelry supplied me with a gold signet ring for my husbands 40th, they had it supplied in rare white gold and perfectly engraved. The ring is a real one off a bespoke item. Excellent all round service and at these prices you would be crazy to shop anywhere else.

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“Fantastic 'old fashioned service'. Friendly and always...”

★★★★★

written by on 26/03/2011

Fantastic 'old fashioned service'. Friendly and always eager to help and inform. Great jewelery at bargain prices. Highly recommended.

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“I ordered the pendant for my boss for her 60th...”

★★★★★

written by shamima on 19/03/2011

I ordered the pendant for my boss for her 60th birthday, it arrived in time and the pendant was beautiful, she loved it.the service was Fantastic as matthew was really helpful, I would definately buy again.

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“After looking at many jewellery sites i came across...”

★★★★★

written by lloyds jewellery on 14/01/2011

After looking at many jewellery sites i came across lloyds family jewellery website, their website was impressive and easy to navigate. I have never bought jewellery on line before as you here so many horror storys about jewellery having false jems or items delivered looking nothing like what was shown on line. I ordered a diamond and tanzanite ring 0.18ct in 18k yellow gold(item L1269). When i received the ring i was very impressed, it was delivered on time beautifully package and the ring is stunning. I will certainly recommend this company to any friend or family looking for jewellery in the future. I will certainly be using them again myself.

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“Customer service was second to none - had to send ring...”

★★★★★

written by on 21/12/2010

Customer service was second to none - had to send ring back twice due to re sizing and was contacted regular with details of whats happened with ring and when it will be sent. Will use again and fully recommend to others.

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“My girlfriend was over the moon with her necklace, I...”

★★★★★

written by on 04/10/2010

My girlfriend was over the moon with her necklace, I bought her it as a birthday present which I waited a bit late to get (as usual) so I only had a few days to sort it. I found a great deal on Lloyds so I called them to make sure I could get it in time. They were very helpful and I got my order just a few days later. Great quality and happy with the price. Thanks :D

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“Received my ring today and I couldn't be happier with...”

★★★★★

written by on 14/09/2010

Received my ring today and I couldn't be happier with it. I received great service and wonderful quality. I will recommend them to anyone.

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“These people have renewed my faith in buying off the...”

★★★★★

written by on 05/08/2010

These people have renewed my faith in buying off the internet. I ordered by phone rather than fill in the form as I am of an age where I find it difficult to use a computer. Matthew was most helpful and knowledgeable I felt at ease when I realized he really knows his stuff. I bought a real bargain, I know because I have had the ring valued and it was nearly for twice what I paid Lloyds jewellery for it.

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“I don't write reviews often but I was so delighted...”

★★★★★

written by on 03/08/2010

I don't write reviews often but I was so delighted with the service from Lloyds I though I should spread the word. I Purchased a diamond heart pendant from them and the speed of which my order was dealt with and their friendly, helpful service was a breath of fresh air! The jewellery is beautiful and much higher quality than I expected for the price (which was fantastic) I looked around a lot for the best price and found it here (there was a site which looked cheaper but there was no chain included and they charge for postage). The packaging is great too :) Thanks again.

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