Foreign Currency Direct Reviews

Click here if this is your business
★★★★☆
4.2
83.0% of users recommend this
Click here if this is your business
  • Speed of service

  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
Foreign Currency Direct - Ask a question now

Refine your search

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

“Shop around”

★★★☆☆

written by on 13/07/2012

I asked FC Direct to handle transfer of AUD to GBP from sale of my property in Australia. They advised me to do a forward exchange contract to lock in the current rate as it was heading south. I decided to do 50%, and was glad I limited it this way because the rate immediately started heading north. The way FC Direct calculated the forward rate was less than transparent, with no information on the deal note, and I still have a bad vibe that I did not get a good deal but I am unable to prove this or argue the point. When the balance came they advised me to change straight away as the rate was peaking. They may yet be right, but it's not proved to be the case so far. On refelction I am anxious that their "advice" was simply aimed at getting me to deal straight away. I made a mistake sending the funds from my conveyancer to FC Direct - I should have opened an AUD account with my own bank, which would have made it much easier to shop around. Once FC Direct had the funds, they told me the only thing they could do with them other than change them into another currency was to return them to the sender, so my bargaining position was impaired. I think if I had been better able to shop around I would have made another 2% or so on my money by exploiting competition between currency brokers.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Very helpful and easy to use service”

★★★★★

written by on 26/06/2012

I was speaking to a number of different currency companies but the friendly chap I was dealing with at Foreign Currency Direct led me to using them. Not only was the exchange rate I got excellent and saved me a lot of money compared to the banks but they talked me through the process in plain English which as I am no financial expert was a great relief. I used their service to buy a property in France and i transferred the deposit and then a larger payment and have been extremely happy on both occasions and so will continue to use them go forward and have already told two friends about them. Thank you!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“euros”

★★★★★

written by robbo43 on 24/04/2012

First time used the service and it was great easy to order a good rate of exchange compared to banks and the monies recieved next day before 9am what more could you ask for

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Friendly and helpful service”

★★★★☆

written by on 02/03/2012

I have to say that I received nothing but excellent service from my trader at Foreign Currency Direct who was not only professional but also friendly the whole time which made him very approachable during quite a stressful time. I will certainly recommend them.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Yes, for me too it's not often I feel the urge to...”

★☆☆☆☆

written by mickael001 on 19/08/2011

Yes, for me too it's not often I feel the urge to provide feedback on a company that instead of working, write fake reviews and buy newspapers' awards like "bes exchange rates" etc, etc. 1- First of all they will earn your confidence 2- They will abuse your confidence and press you to make a decision that isn't the best option for you at all. 3- They will give you the lowest rate 4- They charge a hidden commission: a high rate difference between Forex and theirs of more than 1% 5- They care only about their commission (see above) 6- You wouldn't be able to complain as they put barriers, then they will give you a canned response. Look for another company less advirtised, there are many of them or change your money (if not a lage sum) gradually at an exchage office on a high street (Bayswater, Strand...). Believe me you will save a huge amount of money and avoid frustration! I am writing this because I wish somebody did it for me, so I could keep away from these people.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Pyor66's Response to mickael001's Review

Written on: 11/07/2015

This is so far from my own experience that I wonder whether we are talking about the same company! You do not give an account of your dealing or the nature of the contact but only list what are rather libellous accusations. It would be very helpful to others if you would tell us exactly what occurred during your contact with FCD and thus why you were so very dissatisfied.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Mickael0001's reply to Pyor66's Comment

Written on: 12/07/2015

"You do not give an account of your dealing or the nature of the contact...It would be very helpful to others" Especially to you and your company right?
What's your job there? Writing fake reviews?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Its not often I feel the urge to provide feedback on a...”

★★★★★

written by on 08/05/2011

Its not often I feel the urge to provide feedback on a company but having saved just over one thousand pounds on my currency purchase i felt that this was one occassion some praise was well deserved! My broker made sure i knew what was happening in the markets so i could make the decision on when to buy. I was also quite worried about sending such a large amount of money abroad but foreign Currency direct made it easy. i have already recommended them.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“I was new to international transfers and a friend of...”

★★★★★

written by Tobyshew on 25/07/2010

I was new to international transfers and a friend of mine recommended Foreign Currency Direct, she had used them after selling a property in Spain to bring funds back to the UK. I had a similar requirement having inherited funds from overseas.

I did my research and found the company to have a solid set of accounts as well as a number of awards for service and exchange rates. I was assigned my own 'personal account manager' Aidan, he was extremely helpful and efficient. I registered an account and sent my Euro's direct to the Foreign Currency Direct Client holding account. I then kept track of the market, with regular updates from FCD, to choose the best time to exchange.

One of my pet hates with services of this sort where you have one point of contact (mortgage broker, accountant, solicitors etc) is when they don't call you back in a timely manner. Aidan didn't fall into this trap. Every time I called he was either available to take my call, or called back within a very short space of time. This was much appreciated as I often had only a short space of time in between meetings to speak about market movements etc.

In the end we booked the deal at an excellent exchange rate, (far better than I would have got from my bank) and the funds were delivered directly to my account the same day. All in a great service and I am certain I got the best possible return on my Euro's.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer

Our helpful community of likeminded people will be happy to answer any questions that you have.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

overview