written by on 07/05/2013
I used this website as my bridesmaids could order their own as they did not live locally to me and they could recieve and return if needed depending on size. One of my bridesmaids ordered 2 pairs in 2 different sizes, sending the one back (within the returns policy they state) that did not fit...NO REFUND!! One bridesmaid ordered a pair...NO DELIVERY but payment happily taken even after going through numerous emails with them. My other bridesmaid ordered her pair but wanted a refund after all the trouble we were having and guess what...NO REFUND!! All I wanted was to have 3 bridesmaids in the same shoes as they were all in ballerina style dresses. I ended up having to buy 2 pairs of extra shoes from NEXT so at least two of my girls could have the same shoes on, my other bridesmaid wore the shoes from this company (which, infact were not of a great quality) and we ended up out of pocket!! Such a discusting service when they are dealing with peoples special day...AVOID at all cost and use your high street stores who have a good reputation and cannot hide behind the internet.
written by ANGRYMum59 on 27/03/2013
SHOES NOT RECEIVED. RETURNED SHOES NOT REFUNDED. OVER £200 OUT OF POCKET. NO APPROPRIATE RESPONSE TO REQUESTS FOR INFORMATION. DREADFUL SERVICE!!!
written by on 25/03/2013
Nothing received after almost 3 weeks. They tried to say I should contact Royal Mail as they sent them out recorded delivery, but no tracking details were provided by them (although I don't think it should be me that does the chasing. I certainly would not recommend this company. I am so glad I paid via Paypal and I have raised a dispute.
written by on 14/03/2013
I had the misfortune of using this website, but I advise you not to, the products are poor quality, the service is dreadful. Stay away other wise your big deal will be a lot more stressful.
written by on 08/03/2013
[Names removed], you both work for this company, thought you were both desent people, how wrong was I So dissappointed I still never received my refund for the shoes that never came!!!maybe you could have the decencey and send me my money back.
written by on 08/01/2013
Absolutely awful experience with this company. Ordered shoes, paid £130 to them, didn't like the shoes, they were really tacky looking so I followed the returns procedure to the letter, sent the shoes back recorded delivery. No sign of my money back a year later despite numerous emails, texts and letters. BEWARE - they have no phone number - now I know why. I will be attempting to take this dire organisation to a small claims court - I'm not tight - I just don't see why they should keep my money for no reason.
written by perryamber on 14/08/2012
Purchased my girlfriends shoes from onlineweddingshoes, they arrived very quickly and where well wrapped, website was easy to navigate especilay for a man. I am told the shoes are a perfect match to the dress and good quality. I certainly racked up some brownie points with my girlfriend when the shoes arrived and my girlfriend thought I had spent alot more than i really had, so a big thank you to onlineweddingshoes from the groom who has a very happy bride to be and has been made to look like a real romanitc.......so worth every penny.
written by annegibbings on 01/08/2012
Just had to drop you a note to say thank you for the tremendous service I have recieved from online wedding shoes. I rodered a pair of Pasha shoes size 6 on Monday of last week and was amazed when they arrived on wednesday. I had not expected them to arrive for a couple of weeks.
written by CaroleMarch on 25/07/2012
Really prompt and efficient communication since I placed my order. The shoes I received where more beautiful than the pictures. The colour was a perfect match for my dress. Definitely will use onlineweddingshoes again, and would recommend their service.
written by Amyskinner on 22/07/2012
Just received my shoes for my wedding next week. Left them to the last minute as I was let done by another company, shouldn't have worried onlineweddingshoes sent them by courier to make sure I got them ok and didn't charge any extra postage. Very pleased can't thank them enough they where so helpful. My shoes are fantastic. Have recommended them to my friends and would use again without a doubt
written by ameilab on 21/07/2012
I recently bought some shoes from this company for my wedding, they where very good quality and I was Pleased with the service I recieved. They arrived quickly so it was a hassle free experience, which is what you need when you are planning a wedding. Would and have recommend them to my friends and family
written by scanlon on 20/07/2012
I just want you to be honest and please give me my refund, I am so dissappointed with your site, never received my wedding shoes, never got my refund, why wont you send it to me.
written by lsorensen on 29/06/2012
Me and my freind both buy shoes, she happy also and left her comment. I tired yesterday but made mistake and my message didn't work. Shoes come quickly, very good on my feet, simple colour I told my friend and she buy as well got my shoes in 2 days. will tell more friends they are good and fast and not much money to spend didn't want more money to spend in big shops in town. All ok no to problems
written by kirstenthornton on 28/06/2012
Fantastic service, great shoes, arrived quickly. Like most of hte reviews on this website totally satisified with my shoes and the delivery. Arrived within 2 days of my order, a fraction of the price of the high street stores without the hassle of going around the shops to find them
written by JoMcurney on 21/06/2012
Order arrived in very good time, exceptional value for money far better quality than expected from the photo on the website. Perfect colour match to my dress, heel height as stated exactly as described. Quick response to email, didn't use the SMS service so can not comment on that. Shipping cost very reasonable, well wrapped and also securely in waterproof packaging. Overall very happy with shoes, service and value for money. Would recommend and use again.
written by on 20/06/2012
Ordered 2 pairs of shoes for bridesmaids and only 1 pair arrived. You cannot call these people and after weeks of emailing, texting and even writing letters to which nobody replied, I have had to give up and now the bridesmaids have to wear different shoes. I would never buy from this company again!!!
written by LynneHerret on 11/06/2012
like most brides to be I spent alot of tiem looking for the perfect wedding shoes, but couldn't afford what I wanted in the shops.....I couldn't beleive the price and quality of the shoes on offer, when they arrived I was delighted with them they where even better than I could have dreamed for. I know have hte perfectg outfit for my wedding and can't wait to wear my shoes. A huge thank you for your efficient service and choice of shoes and quick delivery
written by susielee on 11/06/2012
This website is really easy to get around. Beautiful shoes that I haven't see anywhere else, I thoroughly enjoyed looking thru them all. great prices especially for my bridesmaids. My order arrived quickly, well packed, top quality and gorgoues. Have recommended this site to alot of my friends and would use again. Many thanks
written by YEofaris on 05/06/2012
Just a note to say thank you for the tremendous service I have received from onlineweddingshoes. I ordered a pair of shoes a few days ago and was amazed at the quick delivery. I didn't expect them to arrive as quickly. The shoes are gorgeous and really comfortable. I have been telling everybody about your company and will definitely use you again. Fantastic one again many thanks.
written by nikkib12 on 09/05/2012
I would like to say how impressed I was with your service, I was not looking forward to traipsing around wedding shops hoping to find shoes in the style, colour, heel height all in wider fitting, it is always a bit hit and miss and worrying when you order from a website ie will they arrive will they be okay etc, I would just like you to know my shoes arrived today, they were in perfect condition the right heel height and wider fitting, all perfect, I would recommend your site and your service to anyone, there was someone there to answer all my queries (which is comforting) thank you again and best regards.
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