Servicing Stop Ltd Reviews - www.servicingstop.co.uk

★★★★☆
3.7 / 5
72% of users recommend this
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Servicing Stop Ltd - www.servicingstop.co.uk
Servicing Stop Ltd - www.servicingstop.co.uk
Servicing Stop Ltd - www.servicingstop.co.uk

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★☆☆☆☆

“Made the mistake of going online to have my wee car...”

Written on: 06/09/2017

Made the mistake of going online to have my wee car serviced and MOT'd. Now 8 years old and never had any problem with it. Lo and behold I received a call from their head office saying that it needed £1000.00 worth of repairs!!!! I paid the £120.00 for the service and MOT and asked for car to be returned. When it was the young boy who dropped it off said, "I take it the cost as around a grand!". I was taken aback by this. He then said, "The engineer will buy it off you for £100.00," I very… Read Full Review

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★☆☆☆☆

“KUGA Full Service NOT”

Written on: 31/08/2017 by IJM37 (1 review written)

Had my Ford Kuga serviced by them. Did not carry out a full service at all. No air filter change, no pollen filter check, no tyre pressure check, no lubricated hinges the list goes on. Wouldn't be surprised if they didn't change the oil either. Steer well clear of this company. the garages they employ are asked to do the work at a discount. So how are they going to make it worthwhile for them??? Exactly, they don't do a full service… Read Full Review

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★☆☆☆☆

“Dishonest Incompetent Liars”

Written on: 27/08/2017 by ShirleyBurke (1 review written)

My car was booked for MOT and Service. Also for some repairs to the nearside window. Result: the car was kept four days at the garage,apparently waiting for some spare parts,the service price was exorbitant as special oil, antifreeze,filters etc.. were to be apparently changed. Then to crown it all, when the car was eventually delivered, the nearside mirror was broken and one of the knobs controlling the locking of the electrical windows had been removed and was missing. Did they sell it as a… Read Full Review

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★☆☆☆☆

“Do not use ”

Written on: 22/08/2017 by JamarionAlvarez (1 review written)

Do not use! They will take your car then call you saying it needs a lot more than it does. I am not even convinced that the car was serviced at all. Then when you email their customer care they take ages to get back to you and don't answer the questions you have asked. Do not use, I will never use them again or recommend them to anyone… Read Full Review

Hayley72's Comment

Written on: 19/09/2017

I used servicing stop for the first time after making original online booking I cancelled the appoint as I was unsure of booking through a company I had never used before. Unfortunately although I cancelled the appointment they still sent the local garage to collect the car. After sorting the mix up they had made I was then stung badly by their huge costs. althought the intial charge for a service was reasonable they then sting you on the additional charges they add on parts and labour.They charge me £640.00 in total I was shocked I have never in 35 years of driving been charges such a heavy price. even the garage that completed the work said its better to cut out the middle man. Servicing stop are the middle man and pocket a lot of cash for simply making a booking which I could of so easily done myself . I will not be using them in the future. I would advise anyone out there who dosent want to pay the middle man to steer clear and book direct with a local garage.

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★☆☆☆☆

“DO NOT USE !!!”

Written on: 10/08/2017 by TomasMacPherson (1 review written)

DO NOT USE!!!!! THEY ARE AWFUL, THEY GAVE MY CAR TO A GUY WHO WAS TRADING AS A GARAGE, BUT THIS GARAGE DOESN'T EXIST, I WAS CHARGED FOR WORK THAT I DIDN'T WANT DOING, BUT WAS TOLD THAT I NEEDED TO PAY THE BILL BEFORE I GOT MY CAR BACK, EVERYTHING WAS OVERPRICED, I CONTACTED THE SO CALLED GARAGE AND HE AGREED THAT SERVICING STOP ARE A RIP OFF. I HAD TO TAKE MY CAR FOR SECOND OPINION AND HALFORDS TOLD ME THAT IN THEIR OPINION THE ONLY THING DONE ON THE SERVICE LOOKED LIKE THE AIR FILTER. THE SO… Read Full Review

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★☆☆☆☆

“ABSOLUTELY APPALLING”

Written on: 09/08/2017 by dogdayrobert (1 review written)

DO NOT USE THIS COMPANY - My MOT expires tomorrow and, weeks ago I booked it in with this company for service and MOT tomorrow. Received a call this morning at 11.30 am saying they had been unable to book it in anywhere but could do it next Tuesday - no good to me as MOT runs out tomorrow. Unapologetic with a couldn't care less attitude. I've yet to hear from them with confirmation of the Tuesday booking but have made my own arrangements. A local garage will pick my car up this afternoon… Read Full Review

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★☆☆☆☆

“Avoid this company. Go to (Rogue Traders)”

Written on: 09/08/2017 by royjanes (1 review written)

Book my car in for a service was quoted £95.37, car was collected and taken to a garage miles away, got a phone call to saying it was going to cost me £660.44 to get my car back ie it was not safe for them to return my car until I agree to the work being carried out and then pay in full before they return the car, paid got the car back two days later my brakes failed, the offside front brake cable had been crushed along with the splash plate behind the calliper, got my car recovered to my… Read Full Review

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★☆☆☆☆

“Terrible service - avoid this company”

Written on: 08/08/2017 by Juliae447 (1 review written)

I used Servicing Stop to get my car serviced and can only say that the attitude from the Servicing Stop staff was terrible. When my car was in the garage being serviced, the Servicing Stop staff called me to tell me that the garage had contacted them to tell them that the cam belt was perished and cracked, and that it needed to be changed immediately. He carried on to say how important it was to get this done now and that the car should not be driven until it was changed. I then contacted… Read Full Review

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★☆☆☆☆

“Absolute shambles”

Written on: 08/08/2017 by anikoe (1 review written)

Put my car in for service -£92 + MOT and collection and drop off - sounded great. Got the car back (with a much bigger bill)- engine light on and shuddering. Had to wait until the following week for them to pick up (after keeping me waiting a whole day and then saying it was too late to pick it up and they couldn't fit it in the following day). Told them I needed car for weekend and also for work (this was a Thursday) Coil pack then done the following week, labour free for inconvenience… Read Full Review

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★★★☆☆

“You have to Pay Up Front”

Written on: 03/08/2017 by MacGregorxn260 (1 review written)

I was happy to choose them, but some additional work need doing. They asked for full payment up front before they would release my car. Making payment on line was difficult. When I tried to pay by phone I also encountered some problems, but these were overcome when my bank authorized payment… Read Full Review

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★☆☆☆☆

“Don't turn up ”

Written on: 03/08/2017 by Coolcam (1 review written)

Absolute joke of a company , do not use Booked on the Tuesday for collection on Thursday,took the day of work.received confirmation email day before.Thursday waiting for collection ,nobody arrives ,rings the company to check where they are, informed me that I have to leave my phone on because they ring before they come out, no where was I told this, 40 minutes past the supposed collection and no one can now come and get my car.Shambles of a company,it's not servicing stop garages they use ,it's… Read Full Review

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★☆☆☆☆

“A BIG mistake: One was suspicious did not need...”

Written on: 28/07/2017 by Jurist (1 review written)

Bought my car on 1 September 2015. Decided to given them a chance. They come up with: £57 + VAT for spark plugs £49 +VAT for fuel filter £32 +VAT VW spec oil I did question fuel filter and spark plugs but after watching Watchdog on 19/07/17 the oil used 'VW spec' I question! I feel I have been cheated. They should write which garage carried the work, so I can ring and find out what is going on! I put this on Trust Pilot and guess what they said I submitted a false review!… Read Full Review

Jurist's Response to Jurist's Review

Written on: 28/07/2017

Forgot to add: Why were the two guys scared to face the music on BBC - Watchdog on BBC - Watchdog - 19/07/17?

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Jurist's Response to Jurist's Review

Written on: 28/07/2017

Saturday 18 March 2017 - Guardian

“If you have questions about the charges you have to ask Servicing Stop. They take our bills and inflate the price to customer.” He said he’d charged about £120 for the CV joint cover; paid Servicing Stop £259.

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★☆☆☆☆

“Rip off!!”

Written on: 28/07/2017 by Ingramag383 (1 review written)

After being told the bill would be £895 Which was absurd and certainly double for what was required for the repairs to be done on failed Mot I told them I would have to scrap the car as it was not worth that and paid the £25 Mot fee, £24 + plus £1 to pay by debit card!!! … Read Full Review

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★☆☆☆☆

“Feeling cheated”

Written on: 27/07/2017 by SiJR (1 review written)

I paid for a full service with additional work which customer support recommended within an hour of the garage collecting the car. 1000 miles and a month later a warning light on my dashboard tells me that the garage hadn't carried out an oil change. After contacting customer services about my concerns as to what work had actually been performed they arranged another check. I found out today (the day before) that a 'check of the oil level' was to be performed by the same garage that did the… Read Full Review

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★☆☆☆☆

“Chose service stopping as they came up as cheapest and...”

Written on: 25/07/2017 by Hawkinsjj338 (1 review written)

Chose service stopping as they came up as cheapest and reviews on their site were good. Wish I'd read the independent reviews first. Was quoted £122 for full service, get a call at the end of the day and they were asking for £282. Apparently they did brake fluid anti freeze and a rear light without telling us, then proceeded to tell us they recommend at least another £7-800 worth of work. Look on the independent review sites and you'll see this is common place. You don't actually save a… Read Full Review

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★★☆☆☆

“I was quoted £97.09 for full service and MOT on my...”

Written on: 25/07/2017 by SerenityMcLaughlin (1 review written)

I was quoted £97.09 for full service and MOT on my Ford Focus. I received a call from Service Stop a couple of hours after my car was collected by the local garage. Due to the long list of works requiring carrying out I asked for a written quote. The quote came back as £1203.17! I phoned the garage who were carrying out the works to challenge them on the works. It turns out the garage give recommendations but then Service Stop up sell it to make money. Service Stop is a front man for local… Read Full Review

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★☆☆☆☆

“Overpriced”

Written on: 24/07/2017 by MacDonald15 (1 review written)

Obtained quote for full service and MOT of £125. Ended up paying £320 nearly £200 extra. MOT failed for flexible brake hose chaffing (£120 to repair) and an additional £72 for replacing brake fluid (required by service). I thought the additional cost was excessive but needed the car back. Will not be using Servicing stop again and would not recommend it to anyone… Read Full Review

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★☆☆☆☆

“One Massive Conn”

Written on: 20/07/2017 by a101s (1 review written)

After informing them that faults they had charged me for were fabricated I received a new bill with new faults and you guessed it same prices but they have your car so hold you to ransom to make payment. Never, never, never use them or you will like me be left angry and out of pocket as they charge double everyone else… Read Full Review

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★☆☆☆☆

“Rogue traders”

Written on: 19/07/2017 by Madog1211 (1 review written)

Do not use !!!!! Watch Rogue traders they are a rip off… Read Full Review

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★☆☆☆☆

“avoid, unless you looking for further problems”

Written on: 17/07/2017 by nemas5 (1 review written)

Used their service on 2 occasions. the first time seemed to be fine and even some saving compared to the dealer (changed brake pads, could not drive any longer with the old ones). The job done was ok, break pads squeaked for a few weeks after but then it stopped. was happy to save on dealer rates and even pre-paid £25 as a credit to guarantee lower rates next time. 6 weeks later had to do MOT, and surprise surprise , MOT failed because need to change discs and break pads again! :( another… Read Full Review

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