I have used ServicingStop for the second year now, my wife for her car also. I drive a LandRover Freelander TD4 on a '56 plate with 57000miles. I do about 24000miles per year (mainly motorways) but some country roads and single-track lanes and rely on my 4x4 in the winter. I found ServicingStop as a result of a Google search because main-dealer servicing is as you can imagine somewhat more expensive than smaller independent garages. ServicingStop seemed like a good idea to me because of the car being collected, a set price offered for a full service that was lower than the dealer quote and a full clean/valet is carried out before being returned to my specified address. I thought why not and made the booking. Prompt collection, inspired confidence, not signing anything less so... Soon afterwards a phone call about extra work requiring undertaking. This is where I was ahead of the game and had done some research on items I KNEW would need doing... (this relates to my first service in 2010) >> Front brake pads: SS quoted £130.- / I bought them myself for £40.- and fitted them myself (free). >> Pollen filter: SS quoted £53.- / I bought and fitted it myself for £10.- >> Windscreen Wipers: SS Quoted £30.- which I took as I knew BOSCH were a good brand. >> Engine-flush+Fuel treatment: SS quoted me £36.- / Reddex £6.- (fuel-treatment only). The car came back nice and clean and overall pleased with the ServicingStop experience knowing that I'll need to know what prices are for parts and whether their quotes are inflated or realistic. For 2011, I once again used ServicingStop, again good communication surrounding the booking and pick-up of my Freelander. Gave them a heads-up that I may need new front discs and pads but wasn't sure and that the engine is running rough on start-up. Got a phone call from the designated garage to tell me that the discs and pads were fine but that they recommend a Pollen Filter (again for £53.-) and an Engine-Flush and Fuel treatment (£36.-). The filter as you read above can be sourced from reputable sources on eBay for £10.- but this time I thought I'd try the flush/treatment to reduce the rough-start issue (which hasn't been resolved however). The car came back nice and clean again. Overall, I am pleased with ServicingStop, I will use them again, as will my wife. Having a HAYNES MANUAL however is a great help and being able to source some items on the internet means you could probably save some further cash on simply to replace items like air filters, oil filters and brake pads if you feel confident enough to tackle these tasks yourself (I use the Haynes Manual and saved some money). If I could help ServicingStop to improve I would like to make the following suggestions. 1) When the car is collected have a sign-over sheet, with ServicingStop letterhead and the name of the garage/address/contact number it's going to. Who am I giving my keys to otherwise? What if my email had been intercepted/hacked and now I've given my keys to someone not involved with the company? 2) Please stop trying to up-sell customers for items that are substantially more expensive. For example £130 for my brake pads would mean that if the pads had been sourced for £40 then some chap is making £90 for the 20 minutes it takes the fit them. The same for the £53.- pollen filter which can be sourced for £10 and fitted in under 2 minutes! Finally why is the Engine-Flush and Fuel-treatment offered at every service? It's £36.- but can be self-administered with £6.- worth of REDDEX and a separate Engine cleaner for £15/£20.- 3) When the car is returned to the customer can a sheet be provided to show the actual work done? I know that ServicingStop is lower priced than a main-dealer however a sheet of pre-printed paper with a tick-list on items/litres replaced, their quantity and value will surely only underline how good value SS actually is - it will also help to reinforce the stamp in the service book when it comes to selling the car that it has been serviced correctly and not just ticked off in the book. Servicing kits are available on the internet for about £50-70 for my Freelander including Oil-, Air-, Pollen- and Fuel-filter as well as 9Litres of Engine oil... if the rest of my service schedule is inspection of hoses and liquid-levels/instrument operation and labour for fitting the above then I'd be interested to know what my money is going on versus playing DIY-Mechanic with my trusted HAYNES... I will be using ServicingStop again for my wife's car (due soon) but will be more aware of the costs of basic items that seem to be over-priced when ServicingStop tries to do the job... it is worth doing some research... For my Freelander I may well use an independent LandRover specialist just to give it a once-over at the next service to make sure I don't have any issues that have been overlooked previously... apparently LR's do need a little more TLC... Hope this review has helped! :D LandRover Driver of Basingstoke.

Picked up and delivered when expected. Kept informed throughout. Will definitely use the service again.

I found servicing stop during a search for local garages and seemed like a great idea, convenient and good value. No doubt it was convenient, easy to book everything backed up with e-mail and text confirmations and car collected on schedule. I later recieved a phone call advising me that a number of additional items to my service were recommended, the long list of which would more than triple the intial 'good value' service cost. I am no expert on the cost of car parts, but even to my untrained ear the costs quoted seemed high so I decided to get my own quotes for the work before agreeing to go ahead - I am very glad I did!! Spark plugs quoted at £79.19 done for £40 instead, wheel alignment went from £78 with servicing stop to £25 at another garage! Front brake pads from £128.10 to £55, trye valve and balancing from £18 to £10 and pollen filter from £58.18 to £25. Overall, by not taking their advice and going elsewhere i have saved over £200! I would definately not recommend this option, just go direct to your local garage as I should have done in the first place!!

The service offered is very good. All contact was first class. The company called me to discuss various issues and gave sound advice regarding the need to do certain jobs and others that would need doing in the future. I am very happy with the service

Was not sure what this service would bring but the main dealer would always stiff me anyway so I gave it a go and was really pleased. I will use them again and I do recommend them. Did what they said at a great price (compared to others), so can only recommend these people.

I recently used service stop. Bascially they are an agency and use local garages. The service you get depends on the garage and not the agency so much. The garage I used was first class and polite. However here is the killer blow. Servicing stop tries to extract money on a grand scale for extras. Here is an example Brake pads = £93 Cambelt = £284 Local garage Brake pads =£43 Cambelt = £144 Luckily I have enough knowledge of cars to know when I am being blatantly over charged. Use your head and choose a reputable garage. Don't go with servicing stop and support your local business. Your just putting money in the pockets of agents much like recruitment agencys which I also detest. In all great customer service lousy sales techniques.

After being quoted nearly £500 for a major service & MOT for my 5 year old Citroen C4 by my garage that I've used for years, I decided that enough was enough and found Servicing Stop on the internet. Their major service & MOT was less than half the price and no expensive extras were 'found'.The car was collected & returned in the times stated and the car was cleaned inside & out! Would heartily recommend this company and will use again next time. Thank You!

The service cost may seem cheap, but extra costs are added on which actually means that the cost compares to a service at the main dealer. Servicing Stop DOES NOT save you money! Also their pick up/drop off service is not that special as many garages offer this service. I will never use them again.