Go Rentals New Zealand - www.gorentals.co.nz Reviews

Go Rentals New Zealand - www.gorentals.co.nz
★★★★☆
4.4
86.0% of users recommend this
  • Value For Money

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“Next time back in NZ I will use them again all staff...”

★★★★☆

written by alanado on 30/11/2019

Next time back in NZ I will use them again all staff were very helpful

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“Excellent Customer Service! Good value for money !!”

★★★★★

written by Morriscp365 on 24/11/2019

Excellent Customer Service! Car was in good condition Overall experience was ;a very professional Company! Will advise anyone to use GoRentals!

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“Excellent”

★★★★★

written by Greenjacket7 on 19/11/2019

Car presented in very good order. Nearly new just 1500kms on clock. Speedy pick up and return. Very good shuttle service with very courteous driver. Branch manager to be congratulated on well run facility.

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“Great Service and New Cars”

★★★★★

written by KannaMenon on 15/11/2019

Had a pleasant service all the way with good cars. Prices are very competitive especially in NZ. During booking the customers service offers a call back and give u a better deal. As you arrive at the airport to collect the car a shuttle is there to pic you (some airports has free phone to call them upon arrival). Would definitely recommend and also will be featuring them in my blog.

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“Excellent online check in & organising BUT!”

★★★★☆

written by LornaHunter on 10/11/2019

Because you are the best priced car rental company in NZ! But!!! Wow ohh Wow! We hired the car from Auckland Airport & your express check in / out although very easy was shocking! Pick up at the airport was easy! Check in through the automated system easy! The queue to get our car - dreadful!!! In reverse exactly the same - we gave plenty of time to drop our car off but the queue to get away from you to our flight!!! Seriously that was shocking - dreadful - we were nearly late for our flight check in!! You need to do something about the last part of your system. We were ready to call a taxi!

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“Highly Recommend GO Rentals”

★★★★★

written by Gavandsandi on 05/11/2019

We have rented from GO Rentals on our last four visits to NZ and every time we have had a great experience. From the online booking which was easy, the range of vehicle options and the super easy shuttle pick up and drop off. There were no delays, staff are super friendly and efficient, Value for dollars, clean, reliable vehicles with a choice of insurance options. Best part is that it is so easy and no hassle. I can honestly say we have had zero issues renting with GO. Highly recommend this company,everything we needed to know was on the website when we booked,so if you need a hassle free rental experience just GO GO GO!!

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“GO RENTALS EASY AS”

★★★★★

written by Eden385 on 21/06/2019

Pickup and dropoff excellent only two streets from auckland airport Fast service with helpful friendly staff and piece of mind insurance option the way to go Will definately recommend to anyone travelling to auckland airport for value and service

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“5 Star car rental company”

★★★★★

written by alikhalifah on 10/06/2019

I have used GO Rentals many times, I've always had the best service and perfect pricing with new and immaculately clean cars. I ordered the shuttle through the app and they arrived within minutes. The staff are welcoming and always happy to assist, I've never had any issues. Checking in was an easy process, I used one of their self serve kiosks and found it quick and simple to use. Dropping the car off was easy and fast, the shuttle bus drove us back to the airport which was nice. I highly recommend using GO Rentals

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“5 Star car rental company”

★★★★★

written by alikhalifah on 10/06/2019

I have used GO Rentals many times, I've always had the best service and perfect pricing with new and immaculately clean cars. I ordered the shuttle through the app and they arrived within minutes. The staff are welcoming and always happy to assist, I've never had any issues. Checking in was an easy process, I used one of their self serve kiosks and found it quick and simple to use. Dropping the car off was easy and fast, the shuttle bus drove us back to the airport which was nice. I highly recommend using GO Rentals

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“Great car, Great service!”

★★★★★

written by maureenhorrigan-tully on 12/05/2019

We had our choice of car, a Toyota Corolla auto ready to pick up after arriving close to midnight from Australia. Lovely car, no trouble, a pleasure to dive. It took us on a 500k loop of the beautiful South Island comfortably and only used three quarters of a tank. Only had to fill up at Christchurch airport to return. Bus waiting and at the airport in no time. THANK YOU!!

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“BEST EXPERIENCE! BEST SERVICE!”

★★★★★

written by FenellaF on 22/03/2019

Wellington 2/3/19 to 12/3/19 We hired a 2018 Hyundai Tucson SUV - great car to drive and perfect for our needs. This fit 3 adults and 2 car seats - boot space fit 2 x big suitcases, 2 x medium suitcases, a carry-on suitcase and a couple of shopping bags. The staff at the Wellington office were so accommodating and nothing was an issue for them, which was so very much appreciated. Airport pick up and drop off was a breeze and pleasant - thank you to the van drivers who were so friendly and helpful. Thank you so much Go Rentals, we had the best experience with your Company. I will definitely use Go Rentals again, hands down.

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“Too easy throughout the whole experience”

★★★★★

written by camasawa on 21/03/2019

The whole experience was fault free, easy to access and book, prompt collection and delivery, friendly and value for money. Why didnt we know about these guys earlier??

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“Smooth process, TOP service, best value”

★★★★★

written by Kiwisteve12345678 on 18/03/2019

The whole process from booking online to followup was easy and efficient. Personal service was impeccable. From the pickup at the airport, our pickup driver explained the process for dropping the car back to give us an idea of times for our tight schedule. All the staff were helpful and friendly, everyone had a smile, the car was modern, well maintained and a cheap hire for the day. What a pleasure to deal with, we will definitely use GO rentals again.

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“Great customer service and good value”

★★★★★

written by muzzamuzza on 14/02/2019

Fantastic company. We had a great experience hiring from GO Rentals. The airport pickup was easy and very quick. GO Rentals use good technology to process the hire and driver details quickly. Staff were extremely friendly and helpful. We had an issue caused by another driver in Queenstown and GO sorted us out. Highly recommended for service, and great prices too.

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“GO Rentals is the best!”

★★★★★

written by kamisZ on 26/01/2019

Excellent customer service and very fast service. The car is brand new and excellent conditions. We made the right choice. We travelled from North Island to South Island in New Zealand without any worry about the car. Excellent safety features.

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“Definitely using Go again”

★★★★★

written by 1958Conway on 04/01/2019

Thank you to the Go team. The service provided made our NZ trip so much easier. No hassles from the time of booking to the return of the vehicle. The people factor was spot on. Only thing would be to update the GPS as there were some roads which were not there anymore, or the location changed such as a roundabout. There were also some areas on different speed zones from what the GPS displayed. For example, displaying 100 in an 80 zone. Pity that not available throughout NZ, such as Napier. All up though, would definitely recommend as a rental option.

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“Value, fast, easy and helpful”

★★★★★

written by Stuart-e-Anderson on 23/10/2018

Easy to book online. Pickup easy, drop-off easy, shuttle service good, price excellent and the staff were friendly and helpful. I took the basic insurance as my travel insurance covered all vehicle damage excess. It's more cost effective to insure that way.

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“10 years and still a happy customer”

★★★★★

written by 296Pruitt on 28/06/2018

I first used Go back when they first opened. I was sick and tired of tbe main car rental companies who were overpriced and just lazy. Go Rentals has been my first choice for 10 years now. Some main points, ease of booking, competive price, and friendly staff. Keep up the good work.

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“easy experience”

★★★★★

written by lloyds1 on 27/05/2018

what a great co to deal with.made late booking from aiprort and from then on everything went really well .we decided to extend hire .and again no problem.they will be my first choice for any future rentals

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“The best!”

★★★★★

written by SophieElla1 on 22/05/2018

Have used Go Rentals twice. Good clean cars, very friendly efficient service, great shuttle delivery to and from terminals. A happy West Aussie.

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Asked by Butlers16 on 10th January 2020 Report this content
Hello , we are comimg to Nz in August and hiring a car from Auckland for 10 days , then heading to the South Island for 2 weeks is it best to take the car on the ferry , and continue with the one car or hire a different one on the South Island?

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