I was very pleased with the service I received with Solus they kept me up to date all the way through repairing my car. And was on time delivering a very nice curtasy car and prompt on returning my car. Thank you very much.

The Solus crew was very kind; the Solus service was very efficient and on time ... I strongly recommend to friends and family!

This has been a thoroughly positive experience, as much as it could be after an accident ! I made one call to my insurance company with accident details, etc. Solus collected my car from the house within a couple of weeks as it was still driveable, and took it away to be repaired and left a 16 plate Corsa courtesy car which was fine for what we needed. They transferred my insurance over to the courtesy car for me. Although the repairs took longer than expected I was kept informed of progress, and reasons why. My car was returned to the house fully sorted and repaired, and had been washed and valeted which I wasn't expecting - a nice surprise. The guys collecting and dropping back my car were very informative, and explained things very clearly. The service was second to none and took out any potential stress. I whole-heartedly recommend Solus, fantastic customer support.

Jut picked my car up from solus. Really pleased with the job they did on my car (feel better to drive now than it did before). They were constantly in touch during the process updating me on progress, and job was finished 2 days earlier than anticipated! So really pleased with the repair and the service!!!

Solus kept in contact with me on a regular basis and updated me on the progress when they said they would. Thanks you

Very efficient, excellent communication and service and incredibly happy with the outcome. Definitely recommend for quality as well.

Excell not service and a good job done

...was completely bashed in on one side by an out of control vehicle whilst I was parked and having arranged to have the car picked up by a very thorough driver and transporter who took great care in detailing the damage. Solus put the car marvellously back together again. I was kept well informed on almost a daily basis of progress on the repair - which I a very much appreciated. Thank you.

The service provided by Solus Park Royal was excellent, this was arranged by my insurance company. The time taken to get the repairs was reasonable. I liked the fact that I had the option to have my car collected from my home address and returned after repairs. However the return was one day after repairs has finished which I was not planning for. The company has kept me informed at all stages. I can not comment on the cost, as it was paid by my car insurance. Over all I was happy with their services.

Fantastic repair service great job and excellent customer service five stars well deserved

I was very happy with the service I receieved from solus. They even phoned me a day earlier than originally said to say my car was ready!!I would definitely recommend them to friends and family.

My car was collected and returned within a few days within the times specified by Solus so there was no need for me to hang around for too long. The staff were very friendly and efficient both on the phone and in person, the car was delivered back to me in excellent condition having been cleaned and valeted.

Solus did a brilliant job at repairing my car and kept me well informed during the entire process. Everyone I spoke to was very helpful and polite and they went out of their way to fit the repair around my work commitments.

this is very excellent company specially if your insurer is linked to them, they have done good job

Fantastic staff made the repair process stress free which makes such a difference .

Amazingly efficient. We were asked for pictures of the damage and later told that the car would be collected when the parts had been received. The car was collected on the specified day, two hours earlier at the request of the driver. He estimated that it would take four or five days (which was expected) and left the courtesy car. We were called next day to say the car was ready and the driver would bring it back later that day. You can't beat that. The car looks as good as new and had been valeted throughout. You can't beat that either. Thank you.

THANKYOU ALL SO MUCH TO EVERYONE AT SOLUS WHO WAS INVOLVED IN REPAIRING OUR CAR AFTER AN ACCIDENT. WE WERE KEPT INFORMED FROM THE START ABOUT COURTESY CAR, WHEN THE PARTS WERE COMING IN, WHEN THE CAR WOULD BE READY. THE SERVICE WAS IMPECABLE FROM EVERY MEMBER OF STAFF THAT WE DEALT WITH. THE CAR LOOKS FANTASTIC AFTER ITS BODYWORK REPAIRS. MANY THANKS AGAIN-FIRST CLASS!!!

When organising to have my car picked up I was told anytime between 1:00 and 4:30, which was fine but when it got to 4:30 with no call to say you were on your way I had to chase you up. I had deliberately come into work half an hour early so I could take time out of my working day to sort it out but you turned up at around 5:30. The updates re progress on my vehicle were good as, when I couldn't answer the phone, Chidosi (apologies if spelling incorrect) left a message with details and rough timescales. Generally I spoke with Chidosi and he was very polite and professional as well as friendly. The only issue I had was when reporting the issue I had with a pictured tyre. On the Saturday Chidosi agreed to return my car and collect your courtesy car the following Monday and the replacement of the tyre would be sorted out after. I queried the list of chages and he thought they would apply. Today I got a call to advise you wouldn't return my car until I replaced/repaired the tyre. This was difficult to arrange and had I know this on Saturday I would have had more time to try and get the car sorted out without having the stress of getting it done this morning to ensure my car could be returned. I believe this was no fault of Chidosi's as he was just trying to be helpful on Saturday, using the training he has had, however perhaps further training/knowledge would help prevent conflicting information being given and create a more positive customer experience. The work done to the car itself does look very good and I am pleased with the outcome.

Excellent service. Very professional from start to finish.