Simply Kitchens Reviews

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Simply Kitchens

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★☆☆☆☆

“Worst kitchen i have ever bought and worse customer...”

Written on: 27/07/2011 by mikeymini (1 review written)

I bought kitchen last year in May 2010 and pain suffer I cannot explain. I will only say please please do not buy from this company any item. They will make you cry but never sort you out… Read Full Review

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★☆☆☆☆

“KITCHEN FROM HELL!!”

Written on: 07/07/2011

I bought a completed kitchen from SIMPLY KITCHENS Keighley in June 2010! Lots of items were missing, faulty, wrong colour, damaged etc! I made over a hundred calls to customer services, spoke to a lady who put me through to someone else, only to ring out! I did some research, and found out where the main office is. Vance Miller is the owner at Cardwell Street Oldham. Grr!! If only knew. After no resopnse, I took myself off on a little trip, with all the faulty goods, and wrong goods plus… Read Full Review

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Guest's Comment

Written on: 18/07/2011

I purchased my kitchen in May 2010 and have had numerous problems. I have made numerous calls to the company trying to get goods replaced and am told they are out of stock, problems with the driver etc.

I have sent them emails and letters and still have had no response. I just tried to follow up yet again only to find that the number is dead and I really need to get my kitchen sorted correctly. I have a larder and several cupboards with no doors and a corner cupboard missing a cupboard.

Unfortunately I live in London so unable to go to the warehouse.

Does anyone know how to get hold of these people?

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★☆☆☆☆

“dont go for it ”

Written on: 29/06/2011

sound and look good on catalogue and online internet. but are cheaters and fraud… Read Full Review

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★☆☆☆☆

“Feel like a mug!”

Written on: 13/06/2011

Talk about too good to be true. Well thats what this company is, i really wish i saw all these reviews before placing an order with them. Alarm bells rang when i got the quote, but when u think yr having a good quality product at a great price u think you've bagged a bargin! I've parted with over £2,000 and for what! Half of the kitchen was'nt delivered, wrong handles came, doors damaged, high gloss i think not! I've phoned,and written, but all i get is fobbed off. Cheesed rite off is'nt… Read Full Review

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Guest's Comment

Written on: 19/06/2011

we were also duped. 10 weeks on and the kitchen is falling to pieces. unfinished shoddy workmanship. i too wish i had seen these write ups before parting with our hard earned cash. is there anything that can be done? there must be, where is esther ranzen

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★☆☆☆☆

“I am ashamed of my new kitchen”

Written on: 13/06/2011

Terrible service, dreadful product and non existent customer service! nothing more to be said… Read Full Review

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★☆☆☆☆

“I wouldn't even give them one star! I have been...”

Written on: 23/05/2011

I wouldn't even give them one star! I have been trying to get my deposit back for over a year now. When you email you get no reply, when you ring the switchboard staff are extremely rude and unhelpful. DO NOT EVEN LET THEM IN YOUR PROPERTY!!!!… Read Full Review

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★☆☆☆☆

“Thanks to all you guys and i am so sorry to hear of...”

Written on: 11/05/2011

Thanks to all you guys and i am so sorry to hear of your misfortune... LUCKILY i have read these comments, i had a guy round tonight quoting 3k for a full kitchen WITH Granite Worktop! PAYMENT by Cash or Bankers Draft PLUS the price quoted, are big giveaways... as the saying goes if something is to good to be true - it usually is... hence why i checked online, as it just seemed impossible!!! Lokks like i have had a big escape, but when i asked him if i could pay once all was BUILT and… Read Full Review

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★☆☆☆☆

“I can't believe I did not see these reviews before I...”

Written on: 06/05/2011 by bromie (1 review written)

I can't believe I did not see these reviews before I paid for the Kitchen. What a con! We have an oven that does not fit. Because it is out of it's box (taken out by their fitters) they say it can not be returned. Karen from customer services is so so so rude. We have other bits missing wrong draws - i could go on and on. If you are thinking of using this company and have had the sense to research before you use them then STOP - IT MAY SEEM LIKE A BARGAIN BUT IT IS NOT. Will report… Read Full Review

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★☆☆☆☆

“Wish I'd seen these reviews earlier. Having similar...”

Written on: 05/05/2011

Wish I'd seen these reviews earlier. Having similar experiences as everyone else - substandard items, parts missing etc then having to deal with incredibly rude staff (when you can get hold of them!)It says on the back of the order form that you can return within 7 days - just wondering if anyone has done this and if they have got their money back?… Read Full Review

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Guest's Comment

Written on: 17/03/2012

just wondering if you got your £100 back? We've made the same mistake (although we were told this was a company called Kitchen Units) and parted with our £100 deposit. After reading all these reviews I'm so worried!

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★☆☆☆☆

“PLEASE PLEASE PLEASE STAY AWAY FROM THIS SHOWER I HAVE...”

Written on: 03/05/2011 by lecysyme (1 review written)

PLEASE PLEASE PLEASE STAY AWAY FROM THIS SHOWER I HAVE CONTACTED WATCHDOG EVERYONE DO THIS ITS THE ONLY WAY THERE GOIN TO GET FOUND OUT AND NOT DO THIS TO ANYONE ELSE , I HAVE JUST BEEN HUNGUP ON TWICE THEN GOT THROUGH AGAIN ASKED TO SPK TO THE MANAGER ONLY TO TOLD SHE DOES NOT DEAL WITH CUSTOMERS ?????????????? , HOPEFULLY ROUGUE TRADERS WATCHDOG WILL SORT THESE COWBOYS OUT… Read Full Review

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★☆☆☆☆

“DO NOT GIVE THIS COMPANY YOUR HARD EARNED MONEY. THE...”

Written on: 01/05/2011

DO NOT GIVE THIS COMPANY YOUR HARD EARNED MONEY. THE APPLIANCES ARE MAKES I HAVE NEVER HEARD OF, CHEAP RUBBISH, THE UNITS ARE DEFINETLY SUB STANDARD, MY FITTER THINKS THEY HAVE BEEN STORED IN WRONG CONDITIONS AS THEY ARE VERY BRITTLE.
AFTER READING REVIEWS 2 WEEKS PRIOR TO DELIVERY I RANG THEM TO PUT MY MIND AT REST, THE WOMAN ON THE PHONE WAS VERY COURTEOUS AND TOLD ME NOT TO PAY UNTIL WE CHECKED IT, WHICH MY FITTER DID. ON CONSTRUCTING THE KITCHEN HE DISCOVERED PARTS WERE REQUIRED WHICH THE… Read Full Review

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★☆☆☆☆

“I ordered a kitchen from simply kitchens in feb of...”

Written on: 30/04/2011

I ordered a kitchen from simply kitchens in feb of this year i only wish now that i would have seen the complantes,over half of the kitchen was broken,also wrong doors delivered.there customer service is the worst after lots of cross words on the phone also being sworn at i was about to give up after hundreds of phone calls but today after ringing and asking the switch board to put me through to head office i spoke to a lovely girl called davina who bentover backwards to help.she told me it was… Read Full Review

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Lecysyme's Comment

Written on: 03/05/2011

hi i tried the number poated to get an e receptionist i have spent 2 weeks to get hold of someone who is not rude , i bought a kitchen from this shower and every unit is faulty dont go near them i have tried to contact them they put u through your on hold for just over 2 minutes then the line goes dead i tried this morning and asked for the manager got put threw twice only to be cut off and the third time to be told there is no manager till half 10 i asked why the first 2 calls did they put me through the girl hung up i have been put on hold spoke over laughed at i cannot believe the service its shocking trading standards , watchdog and the judge from the paper are all on my case for me i would urge everyone to go to watchdog rouge traders theses people should not be allowed away with this its daylight robbery

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★☆☆☆☆

“I ordered a high gloss white kitchen and asked the...”

Written on: 22/04/2011 by ryeames (1 review written)

I ordered a high gloss white kitchen and asked the designer to bring a sample door which he did, this door was of good quality so I went ahead with the order. Everything arrived as promised but when I started to put it all together I found that some of the doors and drawer fronts were of the quality expected but the majority of them were different heights, 3 different shades of white and of an inferior quality, it is an absolute mess. I have asked that a surveyor come and look at it and have… Read Full Review

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★☆☆☆☆

“Worse decission i ever made delivered in feb this year...”

Written on: 21/04/2011 by cooke1948 (2 reviews written)

Worse decission i ever made delivered in feb this year Doors missing (still waiting for them)
Some doors were damaged Not enough handles
Drove 260 miles round trip to there warehouse in Oldham treated like dirt
DO NOT USE THIS COWBOY OUTFIT… Read Full Review

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★☆☆☆☆

“I have all of my doors damaged, end panels all...”

Written on: 21/04/2011 by Grantus (2 reviews written)

I have all of my doors damaged, end panels all damaged, wrong handles, missing doors, missing drawer fronts. Kitchen delivered 4th Feb 2011. Still no joy. Email me at grant691@msn.com because I want to do something about this company, but need help. They are consistently ripping people off under the guise of so many different names. Trading standards aren't bothered, the police have raided them, they've been on Watchdog and still nothing is being done. If every single person who has been ripped… Read Full Review

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★☆☆☆☆

“The Kitchen Factory, Blackpool: ”

Written on: 15/04/2011

The Kitchen Factory, Blackpool:
Asked for someone to come round in January 2011 to give me a price on a new kitchen. The designer came in and did his bit, I was happy to go ahead and did, sending him away with a cheque for £100.00 as deposit. The rest was a nightmare...The kitchen deliverer who arrived on 14th Feb arrived with my 2nd choice of kitchen and told me they didn't do the pine variant anymore, yet is still advertised on the website when I checked! I accepted my 2nd choice but the… Read Full Review

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★☆☆☆☆

“I couldn't agree more with everything that has been...”

Written on: 02/04/2011

I couldn't agree more with everything that has been written.

THIS COMPANY IS A NIGHTMARE.

BUY FROM THEM AT YOUR PERIL!!!… Read Full Review

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★☆☆☆☆

“This is probably the worst company I have come across,...”

Written on: 26/03/2011

This is probably the worst company I have come across, I wonder why Trading Standards haven't shut them down yet. They screwed our order up big time, left out doors, fittings, taps and a few more other bits and bobs. Furthermore, when the "designer" [a half whit moron] came to design our new kitchen he said you'll have a cabinets which fit round the corner so you can utilise all the space, yet surprise surprise they screwed us on that deal as well, in addition to all this they were late, rude… Read Full Review

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★☆☆☆☆

“ I worked for this firm for two weeks had loads of...”

Written on: 25/03/2011

I worked for this firm for two weeks had loads of travelling to do and ended up NOT BEING PAID including fuel i had already paid for, what a nightmare… Read Full Review

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Guest's Comment

Written on: 13/06/2011

So, having worked for this company and u can see so so many people complaining have'nt u got any inside info u can give us on how to get hold of someone in charge who can actually do something about the poor standard and quality of their product!

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★☆☆☆☆

“PLEASE PLEASE PLEASE NEVER EVER USE THIS SO CALLED...”

Written on: 24/03/2011

PLEASE PLEASE PLEASE NEVER EVER USE THIS SO CALLED 'COMPANY'
We have had nothing but trouble with them for the past 3 and half months since we bought our 'kitchen' off them. When we unpacked our delivery we found damaged parts, missing parts, and most off all, all 13 doors and 6 draw fronts missing!!!
From the time I rang up to let them know what was missing, I have had nothing but being put on hold, cut off, given different dates as to when the missing/damaged items would be delivered and the… Read Full Review

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