written by carlos12345678 on 24/12/2012
i bought my pc through ukgc was well happy with the service i received kept me informed all the way from start to finish the delivery service was awsome too got conformation emails all the way through couldnt believe how smooth this process was well happy with the pc i bought looks fantastic and is fantastic looks so futuristic. regards karl
written by ghhuber on 24/12/2012
I have order a computer from UK Gaming Computer on the 8th December 2012 for my son as a Christmas present. It took them until the 24th December 2012 to build and test the computer. When I called I was told that it will be delivered by the 3rd January 2013 almost one (!) month after the order was placed and my money was taken out of my account. When I mentioned this fact the lapidary answer was that there was a banner which told me that they do not guarantee a deliver after the 6th December 2012. If there was such a banner, it must have been placed in an obscure position as I clearly would have not order a christmas gift if delivery of this present had not been guaranteed. I certainly find this very bad customer service and bad business practice. Apart from the fact that I takes them an incredible long term to build a computer in comparison to other companies, the fact that they did not clearly state the fact the cut-off for a Christmas delivery was the 6th December 2012 is misleading. I will never ever buy again from them
written by Ryan95 on 21/12/2012
After searching for weeks through tons of websites that claimed to be the best at building gaming computers, I had no idea which one to go with. So I looked at the reviews for said sites and after seeing how overwhelmingly positive the reviews for UKGC were I decided to go with them. Now I just needed to choose what would be the perfect computer for me and what upgrades to make. the customer service was outstanding, they were very helpful over the phone and via email, always replying promptly to any questions I had. they were never pushy or tried to force me into buying anything. once my order and payment had gone through I was updated at every stage of the process with very informative and helpful emails. It was built and delivered within the estimated time, even with it being so close to Christmas when I placed the order. When my PC arrived it was packaged very well and the instructions included were very helpful when setting it up. I've been using it for a week now and I have yet to encounter any major problems with it. Every game I've played has ran amazingly on the highest settings. Overall a great website that I would recommend to anyone looking for a excellent gaming computer.
written by Mcdoogle88 on 20/12/2012
Like many it took me a while to find and decide upon a custom pc specialist. I read many reviews and all seemed glowing about ukgc, I thought this cannot be right hardly any negative comments, but I took the risk and was proved wrong. Ordering from the site was simple and made choosing my components easy, I did not have to scroll through lists of hundreds of different manufacturers or lots of different combinations. Starting with a base Cerberus extreme model I quickly tweaked the pc to how I wanted it. After ordering I had a few queries about exactly what the pc could do (namely Bluetooth compatibility and future upgrade options) and within an hour had a reply from the Daman which answered all my questions fully. I ordered just before the Christmas period so the delivery time was edging towards the longer end of the estimate, but it still arrived within it, incredibly well packed and clear instructions on how to get the pc set up. Another part of the reason for choosing UKGC was the 3 year warranty, now i'm a tinkerer so decided not to place the sticker on the pc which activated the warranty but it does add comfort to know they are willing to offer that much guarantee and have confidence in their builds. Having used the pc for a couple of days now it is a power house and eats everything I throw at it, and the build quality is superb and gives me plenty of room to upgrade in the future. I here add another glowing review for ukgc!
written by benarcher1234 on 20/12/2012
I bought my first gaming pc from UKGC and i was blow away by the outstanding customer service. I had many questions because of my inexperience and whenever i sent an e-mail off to them they replied within 24 hours which was amazing. Overall a great site, great customer service and a great product. THANK YOU UKGC
written by danielBurgoyne on 20/12/2012
Thank you UKGC thank you .....(Slow clap getting faster) I bought my gaming computer from UKGC because from the reviews I read they were friendly and kept the customers up to date with the build processes. The rig I paid for was the enforcer bf3 with a few upgrades to boot. its fast I mean super faster and makes any game I play looks superb. gtx 680 graphics card was well worth the extra money makes playing on my computer look easy games like planetside 2, battlefield 3 and arma 2 all these games and many more are played on the max settings which make the games look. sweeeeeeeeeeeeeeeet In my opinion there is no other computer building service i would go to UKGC are fast, friendly and fun i liked how when my computer came it came with a a note on the side of the box saying look after your computer with hugs they did love hearts and everything and dont remember pc world doing that for me. So all in all UKGC ARE 110% the best company to go with you will not be dissapointed Daniel Burgoyne
written by jabbat on 18/12/2012
Didn't go for a big end overkill build but a mid range solid build. A great PC built to my spec and standard. A super fast boot via a solid state primary drive. A secondary drive provides the space I need for data, games and movies. All of this is brought together with a superb graphics card. It produces great images and smooth graphics performance at high resolution. Great air cooling case via four fans with led lighting and loads of space inside. The performance, look and accessibility of extra ports makes the whole set up a great pc without breaking the bank. The only unknown about the build and purchase is the warranty conditions applied to the hardware which requires you to attach a warranty seal sticker to the case and send a photo in. Very limiting for the pc enthusiast wants to tinker. I now cannot add or change any internal hardware with out a call to the vendor This is not in itself a bad thing but would have been good to know up front. I am sure it is listed on the web site but maybe needs to be more promanent.
written by carroll1 on 18/12/2012
Arrived on time. Easily set up even for an amateur like me. My son is going to be so pleased. Fab xmas present and staff were so helpful- nothind was a bother . Kept up to date every step of the way. I am impressed with the service and the delivery. There was nothing that I am not pleased with.
written by Seventh777 on 17/12/2012
After dithering for many months regarding buying a new PC, I finally took the plunge recently and purchased one from UKGC, and boy, was that the right move. From the frequent progress updates to the delivered final product, it was all done in a highly professional manner, and it goes way beyond my needs and expectations regarding performance, noise(or lack of), looks, speed - a quality unit for a very reasonable price = a very contented customer. Thanks UKGC.
written by jordsta95 on 06/12/2012
I have used many online markets (Ebay, Amazon, and many other smaller companies)but by far UKGC is one of the best I have come across. The fact that they will give you the option to choose an exact date for delivery is great, many other sites will just tell you it is delivered, and you have no idea when it will arrive, but UKGC do not do that. You book the date, and you can change it if something comes up, which is great. Also, the costumer service is so good. They have live support which is great, because if you ever have any questions, you don't need to wait on an email.
written by on 01/12/2012
I liked the customer service, however the build time seemed to take a while. However I am pleased with the job done,good computer and good value for money.
written by markrorchard on 29/11/2012
Excellent service - well done UKGC. I ordered the Budget Hemera Gaming PC and its everything UKGC promised it would be! I bought it for my son for Christmas, but allowed him to upload his games to test it out and ensure it was ready to play as soon as he opens it on the big day. He is over the moon - having been used to playing WOW on the lowest possible settings, he set them to the highest possible settings (Ultra) and his face lit up brighter than our Christmas Tree (yes we have put it up already). He kept jumping from scene to scene, picking out the details that he could never see before. He can see things in the distance (mountains, trees and new places to explore) that were not there before, and blades of grass that are just a fuzz on his current PC, the game is much more responsive, with no lag and lightning fast reactions to commands. The service was excellent and UKGC kept me informed of the order progress all the way. The PC arrived when they said it would and following the precise instructions taped to the side of the PC I set it up without a hitch, first time, in no time at all. Thank you UKGC, its fantastic to find someone providing good quality products and an excellent service. Merry Christmas!
written by danbrownsword on 26/11/2012
The world of buying a computer, like many things, is fraught with uncertainty, exploitation and ambivalence towards the customer. Thankfully once in a blue moon you come across companies which value the service they provide to customers as essential to good business. UK Gaming Computers is one of these companies. I needed a machine on which my business relies. UKGC have given me the confidence in that machine through their unfaltering commitment to quality parts, transparent production workflow and rigorous stress testing. The ordering is a clear drop down style menu system and any concerns you may have can be discussed over the phone or by email prior to clicking buy. My build time estimate was on the money and that was with a good 2 - 3 days stress testing a large amount of ram and an extreme overclocked CPU. The service doesn't stop there. The after sales commitment to the customer is excellent with a 3 year labour guarantee. It's a big deal these days when you have to commit hard to come by money for goods but with UKGC my experience was nothing but good solid customer service for a high performance computer in which I have total confidence at a competitive price. Simply Excellent.
written by Thewantedsheep on 23/11/2012
I love these guys, any queries, sorted within the hour, even after business hours! Not to mention the computer, fantastic, it was very easy to choose both aesthetic and performance items, clearly described and very well designed. I even got personal responses to every single email I sent them. When I'm the phone also, very nice people indeed, even after they are supposed to have stopped working! Very pleased, thanks. They even got an overnight courier to deliver it to get it to me on time!
written by pooliani on 22/11/2012
What can i say , the serice was exellent the computer is well built and very qick! delivery was prompt all in all we are very pleased with what we got and have no hesitation in recommending UKGC to our friends.
written by RiotReiben on 21/11/2012
Awesome gaming PC for under a grand. I'm not a extreme gamer more a casual gamer so this PC wasn't intended for extreme gaming. It runs very smoothly and very quietly. The case I chose gives it a awesome look. UKGC are amazing to deal with and are extremely helpful. I would recommend the company to deal with without a doubt. I would also recommend the PC to a gamer looking to play most games on decent settings. I don't know if it would handle extreme high settings but for my needs its perfect!!
written by Sir_Knightish on 21/11/2012
I ordered this PC for my Dad so that he'd be able to play Far Cry 3 when it came out. I choose UKGC because they seemed to have a good reputation and I liked the idea of getting a computer from people who understood gaming PC’s. Any novice (like me) that's tried to jam an over sized graphics card into a computer with a power supply and that's too small will know what I'm getting at! From their range, this seemed like the best PC to go for since he wouldn't need the extra features of i7 and we already had a decent graphics card (Nvidia 560 GTX) which I could install myself easily. I also asked for the RAM to be bumped up to 8GB, for a slightly bigger power supply (as I've had this part fail in the past) and for the Xigmatek Asgard Pro case. All in all, including Windows 7, this came to just under £600 and I'm fairly confident I couldn't source all the parts myself for this much. After placing my order I was regularly updated as to the status of the PC build. After about 5 days I heard that they'd finished sourcing the parts for the PC and after another 5 days it arrived (very well packaged). The best, most surprising, part is that they'd actually upgraded two components free of charge: obviously they had had trouble sourcing the original components and had done this to fulfil the order in time. The processor was boosted from a 3450 (3.1 GHz) to a 3470 (3.2 GHz with more Intel features) and they gave me the case with a clear side window. Very impressed. The PC itself works very well and was optimised for its SSD. A quick Far Cry 2 benchmark gave me 250 fps on the default settings. In short, this PC is highly upgradeable and gives you maximum flexibility. I can't recommend UKGC highly enough. Mike
written by kaybee86 on 18/11/2012
really quite impressed with this transaction, got a friend to select the items needed to build the PC as i'm a noob but I asked a few questions prior to delivery and answers were prompt and professional (in the good way, not the OTT Americanised way) As UKGC heavily promote...I can confirm the goods are top of their spec, none of these no name components. only tiny minor down side was that the speaker/ audio drivers were not installed but this was an easy fix. Also when placing the parts together I was trying to build a decent gaming PC with the components to compliment this, i.e. decent graphics card, cooling & power system. one error was that my mate picked a "non-gaming motherboard" therefore there isn't room for a 2nd graphics card & therefore cannot get a 3 monitor set up without buying a better, single slot card. I did feel that they maybe could have picked up on this and given me a heads up but this is primarily my fault so just a suggestion, Very happy overall as mentioned though and would deff say to use this Co if thinking bout getting a quality machine cheers Adam
written by Drydax on 15/11/2012
I am very happy with the computer I upgraded the processor and the case it looks fantastic and is very fast. The updates of my order along from picking and paying for my pc to them allocating parts and then built and tested. I was told at every stage, the customer service was fantastic and very helpfull. I would recommend them to any one very impressed. Thanks great pc so happy.
written by Saving on 15/11/2012
Product took a little longer to build than we expected but it was well worth the wait. Great gaming computer, powerful and fast. Kept informed of progress throughout the build. Would definitely recommend UKGC.
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Ukgc's Response to ghhuber's Review
Written on: 28/12/2012
Hi Gerhard,
Many thanks for your review. Just to clear this up your order was placed on Saturday 8th of December and was processed the next working day - Monday the 10th. Your order included standard build and test time and 16GB of RAM meaning your estimated build time was 6 - 11 working days. I notice your order was ready for dispatch a day early, the 24th of December but as it was Xmas eve our Courier was closed by then and does not reopen until the new year.
These estimated build times are made fully available when your order on the product info page, the FAQ, when you confirm the order and in your basket before you checkout - You KNEW when ordering you would have been cutting it fine for a Xmas delivery. The banner in question is still up on the home page.
Your system was ordered 4 days late for it to be guaranteed to be ready for a Xmas delivery and you blame us for your mistake? Hopefully your son reads this and can see why he didn't get his Christmas present on time.