UK Gaming Computers www.ukgamingcomputers.co.uk

UK Gaming Computers www.ukgamingcomputers.co.uk
★★★★★
4.9
98.3% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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“100% Recommend 5 Star ”

★★★★★

written by SandersMK1 on 13/09/2014

Where to start lol well 5 star 100% recommend UKGC to anyone looking to buy a gaming pc! * Cheaper than buying all the parts myself and building it. * The 3 year warranty is priceless especially if your a novice when it comes to computers. * Updated every step of the way on how your build is getting on. * Great customer services department, The adviser was very helpful. * Estimated build time was met even with a bank holiday half was through. * Parcel was delivered on time and in perfect condition. * Parcel contained all instructions, disks and a handy step by step guide on setting up my pc * Pc was literally 'plug and play' fired up within 5 seconds and i was away. Its been 3 weeks now and the pc is running like the first day i plugged it in, below is what I got so you can see how much you can upgrade one of the cheaper computers they sell. Case: Coolermaster CM Storm Enforcer Power Supply: Corsair RM750 750W Fully Modular Processor: Intel Core i5 4460 3.2Ghz [NEW] Processor Cooler: Corsair H60 Water Cooling System RAM: 4GB Corsair DDR3 XMS3 1600Mhz Motherboard: Asus Z97-K Graphics card: Nvidia GeForce GTX 650 1GB *Nvidia Free 2 Play Promotion* Hard Drive: Corsair 128GB Force LX Solid State Drive Sound card: Integrated 7.1 Channel Audio Optical Drive: Asus DRW-24B5ST 24x DVD/CD ± Re-Writer Black Network card: Integrated 10/100/1000Mbps Thermal Compound: Artic Silver 5 Keyboard / Mouse Combo: Gigabyte KM5300 Keyboard and Mouse Mouse Mat: Zalman MP1000S Operating System: Microsoft Windows 7 Home Premium Internet security: McAfee Internet Security 3 User Warranty: Standard 3 Year Warranty Estimated Build Time: Standard 5 - 10 Working Days Total:£924.25 (including delivery) Thank you UKGC for helping me become part of the pc master race lol

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“Excellent service”

★★★★★

written by jdack on 11/09/2014

This company is by far the best within the UK at what they do. They seem to work very fast and are very helpful, willing to reply to your emails within a short time with good advice/answers. When I was confused about what to buy, I simply emailed them and didn't expect to get a reply so soon but I did! They emailed me first thing in the morning (I emailed them out of their work hours) and they explained what computer would be best for me, I was no longer confused and knew I could buy something with confidence. As for the computer itself, it's brilliant, I've been gaming for hours with no problems. They also provide very clear instructions to get you started when you finally receive your PC. I'm a very satisfied customer.

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“Pretty Practical Powerful Pc”

★★★★★

written by Theknownothing on 08/09/2014

This PC I purchased was up to standard, it did exactly what I expected, it keeps its self cool and is great. Just wish I got better cards haha The case looks excellent and the lights make it look exceptionally cool. The systems inc operated are of my choice, thus anything I picked that wasn't on par with what I waned was my own fault. There could be more Usb ports at the front of the case but it's not really necessary. I would of liked to know more about the cards used, graphics and cpu systems, since I'm not a tech geek, I had limited understanding of what I was buying, and in turn I have no idea what I need to change to upgrade my Pc more. All in all, it was an excellent purchase at an excellent price and it does exactly what it was intended for - a gaming pc.

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“Runs with EASE!!!”

★★★★★

written by Pmuney on 01/09/2014

I waited to really test my new computer out before writing this review. I bought this computer specifically for WoW, i was looking for a unit that could run WoW AT ultra settings with highest possible multisampling etc. After a couple of marathon sessions to really see what the computer was capable of, i can happily say it runs everywhere in the game at 60+ fps ( i run vertical sync so only get 60 fps max but it is always comfortably running 60 fps. I was also very pleased with the "out of the box" condition, all programs and software set up. clean and fast operation from switching on. I did upgrade a few componants, but i am sure i would be pleased with the UKGC ready made Blizzard model. Good corespondance from UKGC too. Cheers

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“Very satisfied, good choice of purchase!”

★★★★☆

written by Gregory259 on 01/09/2014

Bought a Metis pc from UK Gaming Computers and I was super satisfied! The PC works like a beast, even with the stock version with average specs - the experience in games is truly fantastic. The computer came in around the time that I wanted, carefully wrapped and all in good condition through delivery. The only downside was that one of the parts holding up the computer from the bottom (so the stands) were not attached. I didn't like the fact that the website didn't allow me to edit or function with my purchase. All parts however were good and I'm happy, games run smoothly on my monitor. Recommended!

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“Customer oriented company with great products”

★★★★★

written by MariusMihai on 30/08/2014

Overall I would say that UKGC is one of if not the best computer gaming company that delivers great products for the lowest value. I am very happy with my product as it delivers the kind of performance that I wanted and asked for.

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“Fantastic custom build!”

★★★★★

written by DomTom91 on 29/08/2014

Great computer with plenty of bang for my buck. Excellent for gaming, even on higher settings. Super-silent and fast. Delivery was swift, and the email correspondence was just a quick! Would definitely return in the future to upgrade with the times.

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“average quality computer but not worth the money i paid”

★★☆☆☆

written by axis1025 on 27/08/2014

I bought a gaming pc with moderate overclocking and some other high-spec parts such as water cooling, better power supply unit, more RAM etc. The system was unstable when running large sized files, crashing a few times a day. I suspect overclocking can be one of the reasons but not sure. There is no usable USB port in front of the machine which is very inconvenient and they explained they had to disable the one in front for some reason which I can't remember now as it was technical terms. They further advised me that they can provide advice if I wish to do it myself ( to enable the front USB, which seemed to require some technical knowledge and experience i.e. drilling through some of the internal PC elements and I definitely did not want to do this myself as I know very little about PC hardware. I still have to use rear USB port which is very inconvenient every time I need to connect usb momory. It took 12 working days from order to the receipt of the computer which I think could have been quicker, based on my previous purchase experience from other retailers. Their progress update email regarding the progress of ordering parts, assembling etc. all went to into my Hotmail junk folder, which made me to log in to their web and check my account to see the progress and made lots of calls on a daily basis. The motherboard was replaced with a different one without giving me a check or explanation, although they explained it was better spec than I originally ordered. Overall, I don't think it was a good experience for purchasing very high-spec computer from this retailer and would not use them for future purchase.

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“Fantastic service and brilliant PC!”

★★★★★

written by Katief349 on 24/08/2014

I was a bit dubious about using an online company to buy a PC for my work, especially when I was looking to buy on finance. Typically from someone I had never heard of, but I've had nothing but a positive experience the whole way through. I have been kept up to date throughout and the PC itself is brilliant for the price. Thank you very much, I won't hesitate to use again in the future.

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“System incomplete”

★★★☆☆

written by Bartrum666 on 22/08/2014

Excellent communications and order completed well before expected... Bit disappointed that the CPU fan upgrade had not been connected as being new to pc's this caused me a days worth of hassle... I'm still trying to work out how the system was tested when incomplete... Would try a different company next time...

Ukgc's Response to Bartrum666's Review

Written on: 22/08/2014

Hi,

Many thanks for your feedback.

A loose CPU fan connection would have picked up on our thermal and visual tests during the PC's time in testing and inspection - It is impossible for a system to pass our rigorous tests with a disconnected CPU Fan connection.

We have had one of two instances in the past where the internal foam packaging has not been removed carefully and as a result has caused the CPU fan header to become loose or disconnected, do you think this could have been possible in your case?

You should have given us a call or email has we could have picked this up in a matter of minutes and saved you the hassle.

Reply to this comment
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“Fantastic product and service”

★★★★★

written by xsGallagher497 on 20/08/2014

May I just take this opportunity to commend everyone at UK Gaming!!! From start to finish your service and support was exemplary including pre sales advice and the build status notifications, the end product is simply mind blowing. Thanks to everyone at UK Gaming.

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“Truely Awesome UK GC!”

★★★★★

written by Cammo_IOW on 18/08/2014

As somebody who has played games via consoles for years I was very confused with the thought of building a gaming computer. After looking around at multiple sites UK Gaming Computers was by far the best in more ways than one. Firstly they had by far the most customisable options and also allowed for payment to be spread over a term at a far better interest rate then some. I was quoted a build time of 5-10 working days to which it was near the latter. This was completely expected though as I had requested nearly everything to be upgraded from the original options. They kept me updated which each stage of the build and it just seemed like they really cared and knew what they were doing. Got my PC and can confirm I've not touched my PS4 for gaming since! It is one of the best purchases I've ever made so thanks a lot to the guys at UKGC who sorted it out for me. Would defiantly recommend to a friend and also use again.

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“UKGC Review”

★★★★★

written by fhYoung212 on 18/08/2014

Over all there is not a single thing I can complain about with the service of UKGC. I was emailed with regular updates from the very begining of my order to inform me of the status of my order and when it arived it was very well packaged and secure with no damage and plenty of instructions to make sure my pc is kept well looked after as well as this I got a wallet with all the manuals (and more importantly stickers!!!) From all the different components of my pc so I could be absolutely sure i would be able to maintain it. A week or so after my delivery arrived I was pleased to see an email to make sure I was satisfied with my order, which of course I was, which shows that UKGC really do care about there products and customers. Thanks!!!!

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“Excellent comms ”

★★★★★

written by Fiona329 on 15/08/2014

Apart from the PC (which my son loves and has had far less problems than with any other PC he's had) I loved the communications, higher level of customer focus and complaints handling. A customer centric business that's inspired my trust in future dealings.

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“Very good service, site and machine.”

★★★★★

written by Gary_S on 14/08/2014

I've been looking at getting a new machine for a while and looked at a few different sites and eventually decided it was going to be between UKGC or the place I bought my previous PC from. I initially bombarded UKGC with questions - questions that were answered courteously and in great detail, usually within the hour. I wanted my new machine to have Intels new Devils Canyon chip so I asked about the availability of those and got a surprisingly honest answer. Rather than trying to sell me one then saying they were out of stock they said had one or two but were trying to get more as availability was extremely scarce and if I wanted a DC chip I would be better off waiting a while as the availability of the processors were pushing the prices up. They sent me an email when they had DC stock arrive telling me the machine I was interested in now came with a DC processor (and an extended array of water cooling options). I placed an order which was heavily modified from their base spec and had an estimated 5-10 working days build time. It took the full 10 days to build but they kept me updated on every single step of the build process. The last step was an email asking me what date I would like it delivered on. When it was delivered it was extremely well packed, having packing both outside and *inside* the machine to keep it safe. Very, very happy with the entire process and would definitely buy from them again. Also a special mention must go to their staff who were extremely helpful every step of the way.

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“Customer focus service”

★★★★★

written by thur52 on 10/08/2014

Looking to buy PC components for a DIY PC build, by good luck I came across UK Gaming Computers. Their website is designed to simplify the task of selecting the PC components, all designed within a single website page. They build then carry out all the necessary BIOS/drivers upgrade during testing stage. Peace of mind problem free build. During the whole process I was kept informed at all times. Fantastic service, very customer focused.

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“UK Gaming Computers Are Amazing”

★★★★★

written by Nagashworshiper on 09/08/2014

Well wear to start. They are Amazing, Great Value for a very impressive computer, But you can see that your self. what else makes them Amazing? Well, If you have any Enquires about the item you have brought, They respond within a few hours I found, The Delivery? Well they keep there promise, if you buy a pc that says next day delivery, You will have next day delivery. And how is the PC it set? Well, Its quite, haven't found a game that it can't run in amazing realistic graphics, it is fast, takes no more than 5 seconds to turn on and be ready. and well the items you get with it, you get all the disks they used, But the thing is, they have already installed it all for you, they tell you what is best to do with the PC, Like leave it an hour to stop condensation forming, But pretty much after that, its ready to go, all you have to do, is pick a game you want to play first. If you can't guess by now, I think UK Gaming Computers are amazing, as said in the title, Trying to think of anything bad, and can't. I have found my future PC Website.

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“Absolutely Amazing Computer! ”

★★★★★

written by sandra0121 on 08/08/2014

I recently purchased my custom gaming PC. I started off using the Erebus Gaming PC to start with and then went on to customize it choosing my own preferred parts. It is absolutely amazing! Very well built, Fantastic service and i will definitely be returning to UK Gaming Computers for future items i need for gaming.

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“Tornado gaming PC”

★★★★★

written by Bri3005670 on 07/08/2014

I recently purchased the Tornado gaming PC from UKGC and the service has been excellent. The PC runs like a dream. It will play all the latest games without any issues what so ever. I would recommend UKGC to anybody! Excellent service and Excellent quality and great value for money!

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“well designed site, lots of customization, great service.”

★★★★★

written by Kluuvien on 02/08/2014

I was very hesitant ordering online but took the plunge and I am happy I did. The UKGC website allowed me to customize the PC I chose with a decent number of choices (more than I saw on other websites) and this allowed me to upgrade parts that I wanted and reduce or remove things I had no use for. The overall price was cheaper than the closest match's I could make on a few other company's sites, and being able to call up information on each part was nice. Once ordered, I was kept up to date with the progress of the PC, and when it was ready, they allowed me to pick a day for delivery that suited me. I simply asked for it as soon as they were able and received it the next day. It was very well packed and the manuals and discs were all kept neatly in a folder along with instructions on how to set it up and activate the warranty. The only minor issue I had was that I had a little bit of setting up to do once the PC was installed to optimize the solid state drive, such as changing the default download directory and desktop location onto my main storage drive, which I would not of known I had to do without a friend telling me such. Overall tho very happy with it, have recommended UKGC to a couple of friends already, and will most likely buy from them again if the PC continues to give me no issues

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