Vashi Reviews - www.vashi.com

★★★★★
4.9 / 5
99% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Note from Review Centre: Vashi was previously known as Diamond Manufacturers
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★★★★★

“Excellent site. ”

Written on: 14/07/2011 by harve3868 (1 review written)

Came across this site having trawled the high street looking for something different and very special as an engagement ring. So pleased with the extensive range available. Very easy to enter what I was looking for and the service given by the staff was fantastic prior to purchasing and after receiving my ring. The piece I ordered was a bespoke piece made to order.A trilogy diamond engagement ring in white gold. I cannot fault the staff when due to a missed email they bent over backwards to… Read Full Review

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★★★★★

“First class service! Would highly recommend!”

Written on: 06/07/2011 by HollyR (1 review written)

The service from Diamond Manufacturers was great! I never really bother with writing reviews but felt their service warranted a few minutes of my time! My fiance bought my engagement ring from DM and he was really pleased with the cost and the quick service. Unfortunately when he did pop the question it was too big! I did visit some local jewellers to get the ring resized but they quoted a 2 week wait! I thought I may as well call DM and see what they said. I was really surprised they offer a… Read Full Review

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★★★★★

“Super service and great quality”

Written on: 05/07/2011

Got a fantastic engagement ring for my now fiance, the quality was fantastic, exactly as described and good value for money. Also used the 'free ring re-sizing' service which was fantastic - the ring was returned very quickly (posted Tuesday, got back on the Saturday!). I'd definitely recommend them!… Read Full Review

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★★★★★

“First Class”

Written on: 03/07/2011 by benp123 (1 review written)

I really couldn't ask for better service, i recently purchased a engagement ring for my fiancee, all top secrect she knew nothing!!, the ring needed slight alterations and there was no issue, thank you!!… Read Full Review

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★★★★★

“This on-line jewellers is absolutely first class - in...”

Written on: 28/06/2011 by racej (1 review written)

We'd searched the high street for an unusual, individual engagement ring, but nothing stood out or seemed to fit the bill under our budget of £1,500. So we started to look on-line and came across Diamond Manufacturers, amongst many others. Being second-time-arounders in our 50's, we consider ourselves to be quite discerning and knowledgeable about just what we wanted. What we just couldn't believe was that our budget went so much further with Diamond Manufacturers than with any other of the… Read Full Review

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★★★★★

“Fantastic service from start to finish!!”

Written on: 18/06/2011 by safs22 (1 review written)

I have had no problems whatsoever with this company! My fiancee and I ordered a 0.73 carat solitaire engagement ring online and we were slightly apprehensive at first as the price seemed too good to be true!! After speaking to the company over the telephone we were a lot happier as they came across as very professional and were extremely helpful. The item was ordered on Tuesday and was delivered on Thursday and the ring itself was of fantastic quality. The paperwork we received was clear and… Read Full Review

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★★★★★

“Customer service is second to none”

Written on: 15/06/2011

I have been in contact with diamond manufacturers customer service team on a number of occasions throughout my order. Obviously designing an engagement ring without being able to physically see it and hold it is a difficult process as in my opinion this should be a one of purchase and therefore should be absolute perfection where you would not wish you had done anything different. My only concern was the fact that the images of the ring did not give you a clear idea of its actual look and… Read Full Review

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★★★★★

“Dear all, ”

Written on: 16/04/2011

Dear all,

Fantastic service, Fantastic item, Fantastic price And thanks to all that i hope to have a Fantastic time going down on one knee.

I got a one carot diamond ring for at least half the price.

It looks great in every way.

Thank you.

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★★★★★

“After doing quite a bit of research into the diamond 4...”

Written on: 07/03/2011 by oggiedoggie (2 reviews written)

After doing quite a bit of research into the diamond 4 C's We found the quality for price to be excellent. We were delighted with the ring when it arrived 3 days later.To have bought this in a High st jewellers would have set me back in excess of £6000 for same spec. It goes to show the costs you pay the middle men on the High St. A very helpful company with great service.
Will certainly return.


Oggie100… Read Full Review

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★★★★★

“The company normally deal on an appointment basis and...”

Written on: 05/03/2011

The company normally deal on an appointment basis and my partner and I arrived unannounced, and the service was ideal. We wanted the diamond and setting of a ring upgraded. There was no pressure to purchase or to up size the purchase.
The turn around time suggested including delivery (3days)I thought was a little optimistic, which turned out to be correct but by only 16hrs.

If you want a special piece of jewellery with no pressure service and excellent quality with a sensible price, use this… Read Full Review

Guest's Comment

Written on: 12/07/2011

I have contacted Diamond Manufacturers to make an appointment to view prior to purchase,and this is definitely not available.

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★★★★★

“Good web-site with helpful on-line chat function for...”

Written on: 24/02/2011

Good web-site with helpful on-line chat function for advice. Ring was delivered well packaged of good quality and within the time stated. I had to send back to be re-sized and this was done within a couple of days with good communcation all-round from the company… Read Full Review

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★★★★★

“I bought an engagement ring from Diamond Manufacturers...”

Written on: 15/02/2011

I bought an engagement ring from Diamond Manufacturers about 6 months ago and at the time was both impressed with the quality of the ring itself, the value for money but also the quality of the overall sales service provided. The friendly staff were on the end of the phone and happy to accommodate my requirements for what was a stressful purchase! 6 months later and happily engaged there was a slight problem with the band but it was replaced and returned to me very quickly and they couldnt be… Read Full Review

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★★★★★

“I cannot recommend higher. I was a first time...”

Written on: 08/02/2011 by timpiercy (1 review written)

I cannot recommend higher. I was a first time engagement ring buyer but had done a lot of research. The layout of the site was easy to use and information clear and relevant. The designs were lovely, I chose simple and elegant to show the stone to best effect. My only fear was the price seemed too good to be true for the quality of cut and colour I was buying! When I phoned they had time to talk to me and advise on my balance of price and quality, and the end result was just perfect. I phoned… Read Full Review

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★★★★★

“Both my wife and I were delighted with my recent...”

Written on: 07/02/2011 by Orchardman (1 review written)

Both my wife and I were delighted with my recent purchase of an eternity ring from this company. The quality and workmanship exceeded expectations, and the very reasonable cost was a welcome bonus.

When I needed to contact them regarding a minor problem, the service that I received can only be described as outstanding. They have set a benchmark that other companies should strive to emulate.

The paperwork that accompanied the ring (appraisal of quality, certificate of value for insurance… Read Full Review

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★★★★★

“It took me a while to find the style I was after but...”

Written on: 29/01/2011

It took me a while to find the style I was after but from there on the whole experience was faultless. I called customer service a few times on the free phone and always receive courteous and knowledgeable responses, they never tried to close the sale. The ring is far better than anything I've seen for the price and my now fiancee is deligthed, pity she wasn't impressed with the packaging but hey you can get everything in life. All in all, a very pleasant experience with the diamond… Read Full Review

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★☆☆☆☆

“Ordered a pair of earings as anniversary present - had...”

Written on: 20/01/2011

Ordered a pair of earings as anniversary present - had a lot of difficulty placing the order on the website in the first place - was promised will be sent an email when earings dispatched - this did not happen, but the earings arrived in a timely fashion - but to my horror the metal work was awful and of a quality that would not be acceptable for a £10 pair let alone the price we paid - Earings looked nothing like those shown on website and our anniversary ruined!
This first pair of earings was… Read Full Review

Simondup's Comment

Written on: 28/02/2011

I found this review very helpful because...I have had a similar experiance with the company.

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★★★★★

“Absolutely fantastic customer service even when I was...”

Written on: 20/01/2011

Absolutely fantastic customer service even when I was being a nuisance, unbeatable value - Can't recommend highly enough and you wont find anything of this quality on the average high street! Couldn't be happier and would definitely use again!… Read Full Review

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★★★★★

“I fully recommend this retailer. Initially nervous...”

Written on: 19/01/2011

I fully recommend this retailer. Initially nervous about purchasing a diamond ring on-line from a picture only, I was reassured by the money-back guarantee and free return postage offered. I was not disappointed! The diamonds are exquisite and represent excellent value for money. Whilst I can't comment on the shop layout, the website is easy to use and customer service helpful and staff were keen to ensure I was 100% satisfied with my purchase… Read Full Review

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★★★★★

“My husband wanted to buy me something to mark the...”

Written on: 29/11/2010

My husband wanted to buy me something to mark the birth of our second child. We were researching rings on the internet initially to use as a price guide and were impressed with the website and conditions of sale. Although we were concerned about buying rings from an online retailer, the extent and quality of reviews were reassuring. I contacted the retailer directly had a number of very positive conversations to assist me in selecting the ring my husband wanted to get me. I would strongly… Read Full Review

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★★★★★

“very good contact, fast delivery, excellent value for...”

Written on: 02/08/2010

very good contact, fast delivery, excellent value for money… Read Full Review

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