Vashi Reviews - www.vashi.com

★★★★★
4.9 / 5
99% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Note from Review Centre: Vashi was previously known as Diamond Manufacturers
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★★★★★

“Excellent ring and service”

Written on: 29/07/2011 by AIngham (1 review written)

I brought a diamond engagement ring for my girlfriend (now fiancée) from Diamond Manufacturers. I was a little bit concerned about buying a ring over the internet without seeing it in the flesh so to speak, but I was delighted as the ring quality was excellent and when compared to the high street it offered great value for money. I think the nicest surprise though was the quality of service I received, which I didn't expect when buying a ring on the internet. I had numerous phone calls and… Read Full Review

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★★★★★

“Fanastic Products with Excellent Customer Service”

Written on: 23/07/2011 by SPReynolds (1 review written)

Spending this much online without seeing the products is daunting, but I felt reasured by the Quality of the website and the follow on phone conversations with my Sales Consultant after sale was first class. Within 24 hours of ordering the parcel arrived very well packaged and the Diamond Ring was beautiful and exceeded all my expectations. and the courtesy call to confirm safe arrival and that everything was to my liking is a great personal touch. Looking foward to dealing with… Read Full Review

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★★★★★

“Excellent Service.”

Written on: 18/07/2011

I wasn't sure about spending over £1000 on something I had never laid eyes on, so I contacted the company over the phone. The gentleman on the other end of the phone was very helpful and put my mind at ease. I then selected the diamond and the ring using the information given over the phone, and the idiots guide on the site. The ring arrived on the date and the time specified and was more than I could have wished for. I had been to every diamond store on the high street and seen the rings I… Read Full Review

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★★★★★

“Fantastic Service, Quality Product”

Written on: 17/07/2011 by shaunv (1 review written)

At first I was a bit sceptical ordering such an important and expensive item on-line without viewing it first. Once I had received the item, my mind was put to rest! After initial problems with delivery, these were quickly resolved by an excellent sales team, I had the ring in my hand within 5 days of my order. The ring itself exceeded my expectations and the value for money is second to none. I would highly recommend this company to anyone and if my partner says yes, will most certainly… Read Full Review

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★★★★☆

“Good product and quality service”

Written on: 15/07/2011 by qwerty114 (1 review written)

The website was clear and simple to use and the communication from the company after I'd placed the order was very good. I was kept informed of each stage of the dispatch of the item and received it exactly when promised. The item was a very well finished piece of jewelry presented in a smart box. The quality seems to be good with the stone held securely and no marks on the piece. After placing my order I changed some of the delivery details; within a few hours I was contacted to confirm… Read Full Review

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★★★★★

“Excellent in every way”

Written on: 15/07/2011 by Anniebliss (1 review written)

Searched internet for best value for a quality loose diamond to be incorporated into my own personally designed heart pendant - this site easily beat the rest. I was phoned a total of three times over 2 days to make sure I was aware of delivery (it came within 24 hours of ordering!) and that I was satisfied with my chosen item. I am totally satisfied with it and even my local jeweller/designer expressed his delight with the stone! There is nothing I could fault with this company and their… Read Full Review

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★★★★★

“Excellent site. ”

Written on: 14/07/2011 by harve3868 (1 review written)

Came across this site having trawled the high street looking for something different and very special as an engagement ring. So pleased with the extensive range available. Very easy to enter what I was looking for and the service given by the staff was fantastic prior to purchasing and after receiving my ring. The piece I ordered was a bespoke piece made to order.A trilogy diamond engagement ring in white gold. I cannot fault the staff when due to a missed email they bent over backwards to… Read Full Review

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★★★★★

“First class service! Would highly recommend!”

Written on: 06/07/2011 by HollyR (1 review written)

The service from Diamond Manufacturers was great! I never really bother with writing reviews but felt their service warranted a few minutes of my time! My fiance bought my engagement ring from DM and he was really pleased with the cost and the quick service. Unfortunately when he did pop the question it was too big! I did visit some local jewellers to get the ring resized but they quoted a 2 week wait! I thought I may as well call DM and see what they said. I was really surprised they offer a… Read Full Review

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★★★★★

“Super service and great quality”

Written on: 05/07/2011

Got a fantastic engagement ring for my now fiance, the quality was fantastic, exactly as described and good value for money. Also used the 'free ring re-sizing' service which was fantastic - the ring was returned very quickly (posted Tuesday, got back on the Saturday!). I'd definitely recommend them!… Read Full Review

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★★★★★

“First Class”

Written on: 03/07/2011 by benp123 (1 review written)

I really couldn't ask for better service, i recently purchased a engagement ring for my fiancee, all top secrect she knew nothing!!, the ring needed slight alterations and there was no issue, thank you!!… Read Full Review

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★★★★★

“This on-line jewellers is absolutely first class - in...”

Written on: 28/06/2011 by racej (1 review written)

We'd searched the high street for an unusual, individual engagement ring, but nothing stood out or seemed to fit the bill under our budget of £1,500. So we started to look on-line and came across Diamond Manufacturers, amongst many others. Being second-time-arounders in our 50's, we consider ourselves to be quite discerning and knowledgeable about just what we wanted. What we just couldn't believe was that our budget went so much further with Diamond Manufacturers than with any other of the… Read Full Review

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★★★★★

“Fantastic service from start to finish!!”

Written on: 18/06/2011 by safs22 (1 review written)

I have had no problems whatsoever with this company! My fiancee and I ordered a 0.73 carat solitaire engagement ring online and we were slightly apprehensive at first as the price seemed too good to be true!! After speaking to the company over the telephone we were a lot happier as they came across as very professional and were extremely helpful. The item was ordered on Tuesday and was delivered on Thursday and the ring itself was of fantastic quality. The paperwork we received was clear and… Read Full Review

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★★★★★

“Customer service is second to none”

Written on: 15/06/2011

I have been in contact with diamond manufacturers customer service team on a number of occasions throughout my order. Obviously designing an engagement ring without being able to physically see it and hold it is a difficult process as in my opinion this should be a one of purchase and therefore should be absolute perfection where you would not wish you had done anything different. My only concern was the fact that the images of the ring did not give you a clear idea of its actual look and… Read Full Review

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★★★★★

“Dear all, ”

Written on: 16/04/2011

Dear all,

Fantastic service, Fantastic item, Fantastic price And thanks to all that i hope to have a Fantastic time going down on one knee.

I got a one carot diamond ring for at least half the price.

It looks great in every way.

Thank you.

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★★★★★

“After doing quite a bit of research into the diamond 4...”

Written on: 07/03/2011 by oggiedoggie (2 reviews written)

After doing quite a bit of research into the diamond 4 C's We found the quality for price to be excellent. We were delighted with the ring when it arrived 3 days later.To have bought this in a High st jewellers would have set me back in excess of £6000 for same spec. It goes to show the costs you pay the middle men on the High St. A very helpful company with great service.
Will certainly return.


Oggie100… Read Full Review

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★★★★★

“The company normally deal on an appointment basis and...”

Written on: 05/03/2011

The company normally deal on an appointment basis and my partner and I arrived unannounced, and the service was ideal. We wanted the diamond and setting of a ring upgraded. There was no pressure to purchase or to up size the purchase.
The turn around time suggested including delivery (3days)I thought was a little optimistic, which turned out to be correct but by only 16hrs.

If you want a special piece of jewellery with no pressure service and excellent quality with a sensible price, use this… Read Full Review

Guest's Comment

Written on: 12/07/2011

I have contacted Diamond Manufacturers to make an appointment to view prior to purchase,and this is definitely not available.

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★★★★★

“Good web-site with helpful on-line chat function for...”

Written on: 24/02/2011

Good web-site with helpful on-line chat function for advice. Ring was delivered well packaged of good quality and within the time stated. I had to send back to be re-sized and this was done within a couple of days with good communcation all-round from the company… Read Full Review

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★★★★★

“I bought an engagement ring from Diamond Manufacturers...”

Written on: 15/02/2011

I bought an engagement ring from Diamond Manufacturers about 6 months ago and at the time was both impressed with the quality of the ring itself, the value for money but also the quality of the overall sales service provided. The friendly staff were on the end of the phone and happy to accommodate my requirements for what was a stressful purchase! 6 months later and happily engaged there was a slight problem with the band but it was replaced and returned to me very quickly and they couldnt be… Read Full Review

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★★★★★

“I cannot recommend higher. I was a first time...”

Written on: 08/02/2011 by timpiercy (1 review written)

I cannot recommend higher. I was a first time engagement ring buyer but had done a lot of research. The layout of the site was easy to use and information clear and relevant. The designs were lovely, I chose simple and elegant to show the stone to best effect. My only fear was the price seemed too good to be true for the quality of cut and colour I was buying! When I phoned they had time to talk to me and advise on my balance of price and quality, and the end result was just perfect. I phoned… Read Full Review

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★★★★★

“Both my wife and I were delighted with my recent...”

Written on: 07/02/2011 by Orchardman (1 review written)

Both my wife and I were delighted with my recent purchase of an eternity ring from this company. The quality and workmanship exceeded expectations, and the very reasonable cost was a welcome bonus.

When I needed to contact them regarding a minor problem, the service that I received can only be described as outstanding. They have set a benchmark that other companies should strive to emulate.

The paperwork that accompanied the ring (appraisal of quality, certificate of value for insurance… Read Full Review

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