Hypnia Memory Foam Mattress Reviews

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★★★★☆
4.3
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Latest Reviews

“What Guarantee???”

★☆☆☆☆

written by Serena489 on 09/09/2020

Not a 10 year guarantee as I have found out. It's actually a 5 year guarantee because each year after this period, the cover is reduced by 20% every year. So if your mattress is 8 years and 2 months old like my one, you are now in the ninth year of the guarantee and therefore you would have to pay 80% of the cost for a replacement despite Hypnia accepting my mattress had failed in its quality but only after I sent numerous photos as proof! Also be aware they operate under another company name "sleep tight memory foam" via eBay that hold stock despite Hypnia stating your mattress is made to order. I used to be a fan of Hypnia but when you scratch the surface .............. say no more, you decide

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“Great seller, long guarantee - really nice mattress ”

★★★★★

written by Havenc222 on 12/05/2019

Great seller, long guarantee - really nice mattress. There aren't many companies that have been around for as long as hypnia, these guys know their mattresses and were super helpful.

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“Just love my new mattress ”

★★★★★

written by ziSpears265 on 10/05/2019

such a great mattress, really pleased - would highly recommend

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“Really Happy Here!”

★★★★★

written by geoffreyh1984 on 22/11/2018

We looked around and settled on Hypnia as our choice (everyone has a few bad comments). We ordered, got confirmation and next day got advice of shipment. We took delivery a day or so later, all very simple! Couldn't believe how well compressed it was, but it grew back to size and we used it the next day. Wowww ...Zzzzzzz! We have not slept so well, ever. At first we thought we were just over keen on our new purchase, so we agreed to give it a month before we reviewed it. Well, I have given it six weeks, because at 4 weeks I still felt too happy with it. I now have to say that we both feel so well rested that we are visibly much happier. HOWEVER, I do have one problem with this mattress (Kingsize 12 inch) and that is that when the alarm goes off, although I wake up, I NO LONGER WANT TO GET UP!! I totally recommend this to everyone. Treat Yourself

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“Hypnia is the worst company I have ever purchased...”

★☆☆☆☆

written by on 24/10/2018

Hypnia is the worst company I have ever purchased from!! I ordered my mattress 10 months ago and in that 10 months they had missed 3 delivery dates! Their customer 'support' is appalling, they didn't even inform me there were delays in production, I had to chase them with emails trying to find out what was going on with my order. They then used an excuse that they were moving back to the uk so I would be waiting even longer. The best part is after 10 months I'd had enough and emailed them asking for a guaranteed delivery date or my money back. I got my money back. But no apology or anything for making me wait 10 months for nothing!!! Absolute joke of a company!

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“Replacement mattress ”

★★★★☆

written by on 04/09/2018

This is more of a comment about the customer service as it is still early days for the replacement mattress. I contacted them after finding one side of the original mattress sagging. The gentlemen was very polite and explained how to take a photo best to show what I meant. I received a response the same day after sending the photo and another mattress was delivered promptly.

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“Love their product!”

★★★★★

written by JBurgessonline on 15/08/2018

Love their product! - a friend has had several Hypnia mattresses in their own home, holiday home and even boat! When they recommended them we though we'd give it a try. So pleased we did...

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“Good experience”

★★★★★

written by AirbusBaby on 03/07/2018

I had a great experience here. I bought my first mattress eight years ago and actually even when I got rid of it, I still think it possibly had life in it looking back now. Delivery back then was Swift, after a few years the zip broke on the cover, but that was simple and I ordered a new one and was given loyalty discount. I just replaced my mattress, returning to this brand. I encountered a very helpful gentleman at the office who helped me seek the right model again. Whilst there were a few Queries, we had a few conversations and I found him to be extremely helpful and courteous at all times. In summary, I have had no problems with this company .

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“Replacement Mattress”

★★★★★

written by Smartpatsy on 08/05/2018

We contacted Hypnia because, after five years of use, we had a problem with our mattress. We spoke to one of their representatives who was polite and very helpful. He listened patiently to the problems we had encountered and suggested, if possible, to send photo's of the mattress. As soon as the photo's arrived he contacted us to apologize that we had encountered problems and that the company would be replacing the mattress, which would be sent by courier, and we should receive it within a week. He was true to his word. It was also arranged for a courier to pick up the damaged mattress. I cannot stress enough how efficient and profession the whole situation was handled. I would definitely recommend this company.

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“Amazing mattress”

★★★★★

written by Shamina.m on 26/03/2018

Absolutely 100% AMAZING Hi there I would like to share my genuine review regarding the single mattress 10" This mattress is like sleeping on something smooth you mould into it and have such a tight comfortable sleep. Whoever sleeps on this mattress in the family whether overweight or who has chronic back pain has such a great night sleep even a nap in the daytime freshens you up so much. The quality is amazing I would highly recommend this mattress to anyone. So whether you have back pain, even if your over weight you won't regret it. I have had the mattress for one and a half years now and am so happy. Now we are buying another for the other room, so have ordered a small double 4ft 8 inch one

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“Try being honest when reviewing.”

★☆☆☆☆

written by luojie on 01/02/2018

If the reviews on here are to be believed then they must be employees. In my experience you never review a product after a few weeks. Try 6 to 12 months down the line. The mattress I purchased from these people was just two months old. It sank and was hurting my back. They seemed quite fair about replacing it, although I had to wait over a month, they then sent another. I won't say 'NEW', as I felt it had been used before. It immediately sank into an uncomfortable shape. I'm an average weight, so I'm not a heavy person. I sent the so-called new one back, as it was worse than the old one. I since threw that out too, and purchased from another company. The baggy cover they use is possibly the best of the materials used, as what's beneath it, is sub standard junk...

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“Just bought yet another Hypnia mattress! ”

★★★★★

written by KolbyDawson92 on 04/12/2017

We've bought several hypnia mattresses over the years and even bought them for our holiday home in france! Recommended to numerous friends who have also become fans of Hypnia! They have been making memory foam mattresses for a very long time and really know their stuff! Delivery is quick and they are very reasonably priced. You can't go wrong!

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Shamina.m's Comment

Written on: 26/03/2018

I agree, even though I purchased the first one and a half years ago

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“memory foam mattress”

★★★★★

written by 85Pruitt on 20/11/2017

Love it, I have problems turning over in bed, my elbows were very sore, but now it is great , mattress is so soft , no problem now, really pleased I got it.

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“Just in time for Xmas”

★★★★★

written by elenathomas on 21/12/2016

We needed a new mattress, so we got one ordered in time for Christmas so we could enjoy some comfortable 'Lie ins' and what a great surprise this has been. For a couple of weeks now, we have just not wanted to get up in the morning! We did not know that sleep could be this good. Now, I sleep so well that I am not disturbed by my husband's snoring. And that in itself is priceless. Ladies, go get one!

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“Fantastic customer service!”

★★★★★

written by owenfleming on 26/11/2016

I bought a memory foam mattress from Hypnia approx one year ago and loved the product straight away as it was comfortable and everything it said it was on the tin. However, around 8 weeks ago I started to notice that my memory foam was sunken at each side of the bed where I sleep and also where my partner sleeps & there was a lump in the middle of the bed where it wasn't being slept on the same. My partner and I rotate the mattress as directed regularly so I found it strange why this had happened and I would like to point out that neither my partner nor I as large in size, we are average sized individuals therefore this default wasn't due to her weight. So I decided to contact Hypnia for some help and advice and all they asked of me was that I take some pictures and email them my mattress to show the issue I was experiencing. Within immediately receiving the pictures, the customer service team contacted me to advise that they would arrange a replacement mattress for me as I was guaranteed for 10 years and my mattress shouldn't be in this state after a year and they apologised for this happening. This has been a easy, stress free experience and I look forward to receiving my new mattress early next week. I would like to thank Hypnia for their time and assistance with my issue and would highly recommend them to other potential customers. They are a great company, great service received during sale and also dealing with the replacement mattress, great quality but most of all fabulous customer service. More companies should take a leaf out their book!A 5/5 overall experience!'

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“Best sleep ever!”

★★★★★

written by DannayGirl on 29/09/2016

Best mattress i have ever bought! Have had the best nights sleep since purchasing this item. Quick delivery would highly recommend.

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“Sleep on the next level”

★★★★★

written by MumTerry on 29/09/2016

Top mattress, really comfy. Takes sleeping to the next level. Super happy with this product.

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“New odour wore off”

★★★★★

written by witchwendy on 23/09/2016

Mattress is very comfy indeed. When it arrived it popped out of the package to become 10 inches in no time. It had a "New" odour but this wore off quite quickly. One of my better online purchases.

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“Most comfortable mattress Ever”

★★★★★

written by MusicMan72 on 23/09/2016

The most comfortable mattress ever. It is exactly as described and pictured. Good quality. TNT Carrier delivery on the next day was great service too.

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“Very Comfortable Son”

★★★★★

written by lcfcfan on 22/09/2016

Very prompt delivery. Good quality and lovely mattress. My son is now very comfortable. Great value too. Possibly our best on-line shopping experience.

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Asked by Rosierocket09 on 6th August 2016 Report this content
What depth is best and what density per pound is optimal for this mattress? How long is it expected to last before it stops rebounding and sagging? Thanks 

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Answers (1)
Report this content barnaclebillbellman Written on: 12/08/2016
don,t touch them ,HYPNIA,with a bargepole!!their guarantees aren't worth anything, the glue sticking the memory foam to the ordinary foam dries out, and the mattress proceeds to disintegrate, now wait a minute, you didnt think it was memory foam ALL the way through did you, WRONG, it,s memory foam stuck onto ordinary foam, which means you cannot turn them over !!!!.If you really want memory foam, buy a mattress topper, which you can throw away after 12 months. Hope this helps.
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