TwinTec Water Softeners Reviews
TwinTec House, 150 Spring Road, Ipswich, IP4 5NR
01483 670 495
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“Very Happy, so far”
Written on: 14/12/2017 by MollyHollis436 (1 review written)
We are on a 3 month trial, so far so good. We have noticed a distinct lack of limescale, and the water is noticeably softer. Our skin has a softer touch, and we are saving money on bottled water as we now have a filtered tap. We would definitely recommend getting one. The fitting of the softener was clean, tidy and quick. … Read Full Review
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“Really soft water”
Written on: 30/11/2017
Since the installation we’ve noticed a remarkable reduction in limescale in all our relevant appliances, the water is softer and generally nicer to use. We’ve found it necessary to fit a filter to our drinking water supply as advised at the time of fitting the system. Salt usage is as described by the fitting engineer and after a year I feel I can recommend it. If you have hard water and limescale problems this can probably answer the problem. … Read Full Review
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“Softflow Essex ”
Written on: 05/10/2017 by claireblake318 (1 review written)
I am so pleased with my Twintec water softener fitted by Softflow Essex. Our water is extremely hard and the softener has made a massive difference. Most noticeably is the condition of my skin, i am prone to very dry skin and out breaks of eczema and this has completely cleared up. I can't remember the last time i had any patched of eczema. My hair is sorter and shinier as an added bonus. Everything now comes out of the dishwasher cleaner, I need less detergent in the washing machine and… Read Full Review
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“Patmore Water Softeners”
Written on: 08/07/2017 by weKirkpatrick162 (1 review written)
this was the best professional service we have ever had from a company,the Father and Son's workmanship was perfect and they cleaned up/hoovered too. the whole installation system was explained to me and they were very informative, this is a family business and this speaks volumes for the customer service they provide ..nothing is too much for them and you are a valued customer...brilliant!!!!!… Read Full Review
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“INSTALLATION”
Written on: 09/05/2017 by fabenny (1 review written)
M/S. SOFTFLOW WAS TO DO THE INSTALLATION TODAY AND I HAVE TAKEN OFF FROM OFFICE. JUST NOW (9.28 A.M.) THEY TELEPHONED TO INFORM THAT INSTALLATION NOT POSSIBLE BECAUSE ENGINEER IS ILL. IF IT WAS INFORMED EARLIER I COULD HAVE GONE TO WORK. THEY DON'T DO THE INSTALLATION ON SATURDAYS AND I HAVE TO TAKE OFF AGAIN FOR INSTALLATION. I HAVE CANCELLED THE ORDER BECAUSE THEY ARE NOT CO-OPERATING WITH CUSTOMERS AND I FIND IT VERY UN-PROFESSIONAL.VERY BAD.....EXPERIENCE :(… Read Full Review
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“Morris Softeners are Brilliant”
Written on: 27/04/2017 by KennaConnell (1 review written)
Just like to say that we have had a Twintec S3 Water Softener fitted by Morris Softeners Ltd. The Fitting was perfect. the installer very friendly and efficient . Left no mess and took pride in their Work. We can already feel the benefits of the Softened Water. Highly Recommend Thank You … Read Full Review
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“Far better than expected ”
Written on: 15/02/2017 by Preston179 (1 review written)
I have been using a water softner for almost 30 years. The previous models were both electric controlled with a timer. Both worked reasonably well untill our water usage increased to the point that the softner would "run out" of soft water before a regeneration was due. The result was the hot water tanks was being refilled with very hard water on a regular basis. Time for a new softner and the Twintec S3 seemed like the best choice. The result have been fantastic, our water is constantly soft… Read Full Review
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“Maintenance Free ????”
Written on: 03/12/2016 by davewjwiles (1 review written)
If it's maintenance free Why have I got to pay £90 just to find out if it can be, water has almost stopped flowing through it, twin Tec want £90 just to have a look then it could be scraped, friends have had other makes a lot longer without any problems, right now No not impressed . … Read Full Review
Twintec's Response to davewjwiles's Review
Written on: 20/12/2016
Good Afternoon,
My name is Alisha and I am a member of the Customer Service Team at TwinTec. We are very sorry to hear that you are experiencing some problems with your water softener.
Our softener's do require little maintenance and do not need annual servicing. Unfortunately you have experienced a fault with your softener and this would require the attention of an engineer.
We would like to help you further in regards to this so please contact our Customer Service Department and one of our team will be happy to help you.
Kind Regards
Alisha
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22274095's Response to davewjwiles's Review
Written on: 22/04/2017
I have had a softener for 10 years now salt is being used excessively and water continue to run into the drain.
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“aquasoft installation”
Written on: 24/11/2016 by NathanialJordan (1 review written)
The work was done with the minimum of disruption to the day to day working of our household. The installers were polite and efficent with NO mess left when they had finished.The unit has performed efficently with no cause for concern by us.The only minor problem is the loading into the unit of the top-up blocks of salt when the red line shows as both of us are pensioners and dealing with large blocks of salt in a low restricted space is difficult… Read Full Review
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“Have had a softener for years and think they are great! ”
Written on: 24/11/2016 by MaxHodges (1 review written)
Have had a softener for years and think they are great!… Read Full Review
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“Twintec softener”
Written on: 16/11/2016 by AGen (1 review written)
We had the TwinTec softener installed several years ago by Aquasoft Systems.It was installed in a tight corner and the installer went the extra mile to ensure it fitted as we wanted . Since then it has served us well and we are very pleased.I would not hesitate to recommend the appliance to anyone requiring a compact efficient water softening system… Read Full Review
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“Twin Tec Water Softener”
Written on: 14/11/2016 by Skylarr88 (1 review written)
Excellent system, enhanced by low easy maintenance. It has been wonderful for washing clothes, showering and supporting our central heating system. There is nothing not to like about the system… Read Full Review
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“Great service ”
Written on: 11/10/2016 by Mooremb458 (1 review written)
We have used this family business for over 5. Years Great service , thank you… Read Full Review
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“TWIN TEC S3 REVIEW ”
Written on: 05/10/2016 by Lucia162 (1 review written)
NO PROBLEMS AT ALL ENCOUNTERED WITH THIS PRODUCT SINCE WE HAD INSTALLED A FEW YEARS BACK . ONLY NEGATIVE IS THE PIPING NEEDED UNDER SINK IS QUITE COMPLEX AND CAN MAKE ANY OTHER PLUMBING WORK NEEDED DIFFICULT TO WORK ON BECAUSE OF THE LACK OF ROOM AVAILABLE… Read Full Review
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“Would not be without it”
Written on: 14/09/2016 by lnHalsey393 (1 review written)
We have had this softener for many years. It has saved us money on repairs and breakdowns over the time we have used it. Having a shower or bath is lovely, and your skin is left soft and shower/bath products lather beautifully and no marks on the bath. Good service with salt supplies and a knowledgeable helpful lady on the end of the telephone line. Have no hesitation in recommending this product and service… Read Full Review
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“BEST IN HARD WATER AREAS!”
Written on: 14/09/2016
SINCE WE INSTALLED THIS WATER SOFTENER WE HAVE LOVELY CLEAN TAPS, NO RESIDUE ANYWHERE, BRILLIANT! NO SOFTENER IS A 100% SO WATER MARKS CAN STILL DEVELOPE ON SHOWER WALLS, SHOWER SCREEN ETC SO IT'S ADVISABLE TO WIPE THEM DRY, BUT IT'S A SMALL PRICE TO PAY.THE AMOUNT OF DETERGENT USED IN THE WASHING MACHINE IS GREATLY REDUCED, AND BEWARE OF USING TOO MUCH SHOWER GEL AND HAIR SHAMPOO BECAUSE IT TAKES LONGER TO WASH IT OFF! SO THERE IS A SAVING ALL ROUND… Read Full Review
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“Great Water Softener”
Written on: 19/08/2016 by Gezza32 (1 review written)
A very durable and easy to use water softener. It was easy to install and has lengthened the life of my washing machine. I no longer have an issue with limescale and all the problems that occur when it builds up on taps, shower heads and toilets. A very satisfied customer… Read Full Review
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“nice compact unit”
Written on: 02/08/2016 by kaziet (1 review written)
easy to replace the salt… Read Full Review
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“Wouldn't be without it”
Written on: 25/07/2016 by Armstrongbaby (1 review written)
We have had our water softener for nearly 18 years . We decided to buy it after meeting the Ager family at a show where they were demonstrating the benefits of softened water. At that time our baby son had quite severe eczema. We noticed on holidays that his skin cleared up in soft water areas. He is about to go off to University with eczema free skin. We all benefit though. Essex water is notoriously hard but i never use hard water tablets in the washing machine or salt in the dishwasher. We… Read Full Review
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“GREAT PURCHASE”
Written on: 19/07/2016 by Dixies148 (1 review written)
We were unsure as to wether we really needed a softener but how wrong I was. There is no scale in the house at all now, appliances are lasting well, My wife's "winter hands" are no longer a problem. It has been a great investment. Fitting was straightforward, the guys at Softflow were great… Read Full Review
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Twintec's Response to fabenny's Review
Written on: 18/05/2017
Good Afternoon,
Thank you for your feedback. We are ever so sorry that you lost a day annual leave due to the sickness of one of our installers.
If you are able to contact us we will be able to see what Saturday dates we have available to install your water softener. So you will not need to take any more days annual leave.
Kind Regards
Alisha