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Written on: 12/06/2018 by Smartbird66 (1 review written)
I phoned up on a Saturday morning and on Saturday afternoon a member of staff came round on the way back from time out with his family to give me a quote ! I was desperate not to be without a water softener for too long ,as my older one had ceased working ,but was quite old..What an amazing guy, so, so polite and nothing too much trouble. He even offered to fit it on that Saturday but he was going on holiday next day! So I declined . My softener was fitted on the Monday morning by his dad who… Read Full Review
Written on: 11/06/2018 by 399McDaniel (1 review written)
this is one of the best water softeners on the market as far as I am concerned, so easy to maintain so quite and blocks of salt easier to handle than 25kg bags of salt. Fitting of this machine was so quick with no trouble done in 2 hours. I have never been so impressed with such a fantastic piece of equipment… Read Full Review
Written on: 17/05/2018 by Nee1 (1 review written)
Outstanding pre-installation advice to the builders and the plumber. Works well for us without any issues… Read Full Review
Written on: 15/05/2018 by ghHull1952 (1 review written)
Good friendly installation although the engineer forgot to install supports under the kitchen cupboard, fortunately I noticed the sag and fitted my own now everything is great. Within 2 days we were noticing a difference in amount of soap and shampoo needed in the shower. Dishwashing doesn't leave streaks and spots. The washing machine needs less powder and my skin which was always itching has calmed down noticeably. I've had a water softener for the t 30 years but this one is far superior in… Read Full Review
Written on: 03/04/2018
Installation by Morris Softener was quick and trouble free, and the product is a great fit in the cupboard. Really pleased… Read Full Review
Written on: 28/03/2018 by DaveD40m (1 review written)
I have had a TwinTec for several years during which time it has functioned without fault. It was installed by a very nice plumber supplied by the company and all completed in a short time, all without the need of an electical connection. Replacing the salt is simplicity itself. Highly recommended… Read Full Review
Written on: 12/02/2018 by Thomas128 (1 review written)
Fast and courteous service. Very good prices, best supplier of water softeners in the area… Read Full Review
Written on: 05/02/2018 by JayJayxx (1 review written)
Always wanted to spend less time cleaning our posh bathroom, soft water has now gained me more time to do other important things other trying to get rid of limescale...so im a happy customer. By the way the soft water showers, wow, water actually feels softer, normal hot water feels hotter!, skin and washed clothes feels softer,limescale free kettle and most importantly increases longevity of our boiler and also other appliance that has water pipes! The drinking water...well you will get used… Read Full Review
Written on: 03/02/2018 by 359Vargas (1 review written)
This is our second twintec softener and they are neat, tidy, simple and effective. I other words what you'd expect. We used Thames Valley softeners to supply and fit and they couldn't be more helpful. All in all we are very happy and if you live in a hard water area I would recommend this… Read Full Review
Written on: 11/01/2018
This unit replaced an earlier water softener which after nearly 20 years had effectively failed. The new unit fitted under the sink unit in the kitchen but with somewhat different connections. The two fitters found faults in the earlier installation which they were able fix satisfactorily. Also since the new unit was taller than the outgoing one, some "cutting and shutting" was required which they completed without difficulty. The water softener works exceedingly well although I note salt… Read Full Review
Written on: 09/01/2018 by selby831 (1 review written)
No more limescale and no socket needed for the machine and it is really compact under the sink, only need to sacrifice about less than half of the sink cupboard space. Great product, would recommend. The only thing is I thought the consumption of salt block would be less than a pack per month but in reality use, I have to put a new pack on about every 20 days ish. … Read Full Review
Written on: 01/01/2018 by LianaCarroll (1 review written)
The water softener has been very good for the entire family. The skin is appearing much softer… Read Full Review
Written on: 21/12/2017 by Ross184 (1 review written)
I have now had the Twin Tec S3 water softener for a month, and it means getting used to a new way of doing things. I'm looking forward to seeing all the lime scale falling off my household appliances soon. The water is certainly softer, and I do feel refreshed after a bath in it. I also like its small size and quiet operation. However, at installation I was told that softened water is good to drink; the installer said he enjoyed drinking it. So for three weeks I drank it, but at the end… Read Full Review
Written on: 19/12/2017 by 294Maynard (1 review written)
I had high hopes for this company but it came crashing down quickly! Made a booking for survey and after taking leave waiting all morning no one showed up. Tried to ring the office no answer. Around 8pm someone rang me back, ask him why no one show up. He told me someone was in front of my house 5 minutes before the apt and the decided to not to knock because the curtain was. I have a net curtain for my own privacy and no one in the neighborhood didn't have one. What a load of rubbish! He… Read Full Review
Written on: 20/12/2017
Good Afternoon,
My name is Alisha and I work for the manufacturers of TwinTec.
We are very sorry to hear about your bad experience and we would like to take this further.
Please contact Harvey Water Softeners Customer Service Department and a member of our team will be happy to help you.
Kind Regards
Alisha
Written on: 17/12/2017 by Keeta (1 review written)
We were very pleased with your highly efficient service as well as the standard of workmanship which was carried out promptly without any fuss… Read Full Review
Written on: 16/12/2017 by Levesque348 (1 review written)
I HAD THOUGHT FOR A NUMBER OF YEARS ABOUT PURCHASING A WATER SOFTENER WHY O WHY DID I NOT BUY ONE ALL THOSE YEARS AGO I FEEL I HAVE MISSED OUT. NO MORE VIACAL, HARPIC, OR OTHER DESCALING PRODUCTS. LESS SOAP TO BUY, WHAT A WINNER THIS PRODUCT IS. EVERYTHING TO LIKE NOTHING TO DISLIKE… Read Full Review
Written on: 16/12/2017 by Traceg361 (1 review written)
If you ever wanted a cleaner brighter home our water softener has given us one. All our bathroom and kitchen fittings pots pans glasses and just about everything that is touched by water is now sparkling. Showering is a whole new experience and our skin is now always soft and hair is shiney. Yes we have to say our lives have improved with our water softener… Read Full Review
Written on: 15/12/2017 by MarcSWilson (1 review written)
Having owned one of these units for over ten years I have always been incredibly happy with it's performance. This is one of the best units on the market and if you struggle with hard water and dry skin then you must buy one of these. We have just moved and have once again gone for this unit as the best in the market… Read Full Review
Written on: 14/12/2017 by DianeMDP (1 review written)
Am so happy with this water softener, the difference it has made is astonishing! Gone is the unsightly limescale on the shower glass and taps and cleaning is now a dream! My whole family have also commented on how soft their skin and hair feels after bathing. Definitely worth the investment, especially as it prolongs the life of all appliances, boiler, pipe work etc. Just wish I had gotten one sooner. Faultless installation by Softflow, such a professional job, would highly recommend… Read Full Review
Written on: 14/12/2017 by Kayleigh343 (1 review written)
Friendly service, Arrived on time to fit the water softener and was professional. Good product and easy to use… Read Full Review
As rated by our community of reviewers
" Best Product " Read More
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" Highly Recommended " Read More
Written by CostaAmiee
" Leaked caused damage to kitchen units still waiting " Read More
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Written by AlcinaJordan
" Great friendly service " Read More
Twintec's Comment
Written on: 21/12/2017
Good Morning,
My name is Charlotte and I work for the manufacturers of TwinTec.
We are very sorry to hear about your experience regarding drinking softened water and we would like to look into this further.
Please contact Harvey Water Softeners Customer Service Department and a member of our team will be happy to help you.
Kind Regards
Charlotte