TwinTec Water Softeners Reviews
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“Kind to your skin”
Written on: 01/01/2018 by LianaCarroll (1 review written)
The water softener has been very good for the entire family. The skin is appearing much softer… Read Full Review
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“A New Way of Life ”
Written on: 21/12/2017 by Ross184 (1 review written)
I have now had the Twin Tec S3 water softener for a month, and it means getting used to a new way of doing things. I'm looking forward to seeing all the lime scale falling off my household appliances soon. The water is certainly softer, and I do feel refreshed after a bath in it. I also like its small size and quiet operation. However, at installation I was told that softened water is good to drink; the installer said he enjoyed drinking it. So for three weeks I drank it, but at the end… Read Full Review
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“Wasted my time! ”
Written on: 19/12/2017 by 294Maynard (1 review written)
I had high hopes for this company but it came crashing down quickly! Made a booking for survey and after taking leave waiting all morning no one showed up. Tried to ring the office no answer. Around 8pm someone rang me back, ask him why no one show up. He told me someone was in front of my house 5 minutes before the apt and the decided to not to knock because the curtain was. I have a net curtain for my own privacy and no one in the neighborhood didn't have one. What a load of rubbish! He… Read Full Review
Twintec's Comment
Written on: 20/12/2017
Good Afternoon,
My name is Alisha and I work for the manufacturers of TwinTec.
We are very sorry to hear about your bad experience and we would like to take this further.
Please contact Harvey Water Softeners Customer Service Department and a member of our team will be happy to help you.
Kind Regards
Alisha
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“We were very pleased with your highly efficient...”
Written on: 17/12/2017 by Keeta (1 review written)
We were very pleased with your highly efficient service as well as the standard of workmanship which was carried out promptly without any fuss… Read Full Review
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“SUPERBLY HAPPY AND VERY SATISFIED WITH ALL ASPECTS”
Written on: 16/12/2017 by Levesque348 (1 review written)
I HAD THOUGHT FOR A NUMBER OF YEARS ABOUT PURCHASING A WATER SOFTENER WHY O WHY DID I NOT BUY ONE ALL THOSE YEARS AGO I FEEL I HAVE MISSED OUT. NO MORE VIACAL, HARPIC, OR OTHER DESCALING PRODUCTS. LESS SOAP TO BUY, WHAT A WINNER THIS PRODUCT IS. EVERYTHING TO LIKE NOTHING TO DISLIKE… Read Full Review
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“New soft world”
Written on: 16/12/2017 by Traceg361 (1 review written)
If you ever wanted a cleaner brighter home our water softener has given us one. All our bathroom and kitchen fittings pots pans glasses and just about everything that is touched by water is now sparkling. Showering is a whole new experience and our skin is now always soft and hair is shiney. Yes we have to say our lives have improved with our water softener… Read Full Review
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“Great product with fantastic results”
Written on: 15/12/2017 by MarcSWilson (1 review written)
Having owned one of these units for over ten years I have always been incredibly happy with it's performance. This is one of the best units on the market and if you struggle with hard water and dry skin then you must buy one of these. We have just moved and have once again gone for this unit as the best in the market… Read Full Review
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“Works absolute wonders!”
Written on: 14/12/2017 by DianeMDP (1 review written)
Am so happy with this water softener, the difference it has made is astonishing! Gone is the unsightly limescale on the shower glass and taps and cleaning is now a dream! My whole family have also commented on how soft their skin and hair feels after bathing. Definitely worth the investment, especially as it prolongs the life of all appliances, boiler, pipe work etc. Just wish I had gotten one sooner. Faultless installation by Softflow, such a professional job, would highly recommend… Read Full Review
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“Great service and product”
Written on: 14/12/2017 by Kayleigh343 (1 review written)
Friendly service, Arrived on time to fit the water softener and was professional. Good product and easy to use… Read Full Review
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“Very pleased indeed with our water softener and have...”
Written on: 14/12/2017
Very pleased indeed with our water softener and have recommended to several people. Washing so much softer and no watermarks on appliances… Read Full Review
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“A touch of luxury”
Written on: 14/12/2017 by antsinhispants (1 review written)
We have just moved into a new build house in a hard water area and thought a water softener would be a good idea and boy! was that a good choice. It really makes having a bath a truly luxurious occasion and the lack of water stains on the shower doors is brilliant. Installation was undertaken by our local supplier and was a quick, tidy and easy undertaking and it takes up an amazingly small space under the sink. It makes almost no noise and the salt blocks are a very easy and clean way to… Read Full Review
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“Very Happy, so far”
Written on: 14/12/2017 by MollyHollis436 (1 review written)
We are on a 3 month trial, so far so good. We have noticed a distinct lack of limescale, and the water is noticeably softer. Our skin has a softer touch, and we are saving money on bottled water as we now have a filtered tap. We would definitely recommend getting one. The fitting of the softener was clean, tidy and quick. … Read Full Review
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“Really soft water”
Written on: 30/11/2017
Since the installation we’ve noticed a remarkable reduction in limescale in all our relevant appliances, the water is softer and generally nicer to use. We’ve found it necessary to fit a filter to our drinking water supply as advised at the time of fitting the system. Salt usage is as described by the fitting engineer and after a year I feel I can recommend it. If you have hard water and limescale problems this can probably answer the problem. … Read Full Review
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“Softflow Essex ”
Written on: 05/10/2017 by claireblake318 (1 review written)
I am so pleased with my Twintec water softener fitted by Softflow Essex. Our water is extremely hard and the softener has made a massive difference. Most noticeably is the condition of my skin, i am prone to very dry skin and out breaks of eczema and this has completely cleared up. I can't remember the last time i had any patched of eczema. My hair is sorter and shinier as an added bonus. Everything now comes out of the dishwasher cleaner, I need less detergent in the washing machine and… Read Full Review
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“Patmore Water Softeners”
Written on: 08/07/2017 by weKirkpatrick162 (1 review written)
this was the best professional service we have ever had from a company,the Father and Son's workmanship was perfect and they cleaned up/hoovered too. the whole installation system was explained to me and they were very informative, this is a family business and this speaks volumes for the customer service they provide ..nothing is too much for them and you are a valued customer...brilliant!!!!!… Read Full Review
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“INSTALLATION”
Written on: 09/05/2017 by fabenny (1 review written)
M/S. SOFTFLOW WAS TO DO THE INSTALLATION TODAY AND I HAVE TAKEN OFF FROM OFFICE. JUST NOW (9.28 A.M.) THEY TELEPHONED TO INFORM THAT INSTALLATION NOT POSSIBLE BECAUSE ENGINEER IS ILL. IF IT WAS INFORMED EARLIER I COULD HAVE GONE TO WORK. THEY DON'T DO THE INSTALLATION ON SATURDAYS AND I HAVE TO TAKE OFF AGAIN FOR INSTALLATION. I HAVE CANCELLED THE ORDER BECAUSE THEY ARE NOT CO-OPERATING WITH CUSTOMERS AND I FIND IT VERY UN-PROFESSIONAL.VERY BAD.....EXPERIENCE :(… Read Full Review
Twintec's Response to fabenny's Review
Written on: 18/05/2017
Good Afternoon,
Thank you for your feedback. We are ever so sorry that you lost a day annual leave due to the sickness of one of our installers.
If you are able to contact us we will be able to see what Saturday dates we have available to install your water softener. So you will not need to take any more days annual leave.
Kind Regards
Alisha
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“Morris Softeners are Brilliant”
Written on: 27/04/2017 by KennaConnell (1 review written)
Just like to say that we have had a Twintec S3 Water Softener fitted by Morris Softeners Ltd. The Fitting was perfect. the installer very friendly and efficient . Left no mess and took pride in their Work. We can already feel the benefits of the Softened Water. Highly Recommend Thank You … Read Full Review
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“Far better than expected ”
Written on: 15/02/2017 by Preston179 (1 review written)
I have been using a water softner for almost 30 years. The previous models were both electric controlled with a timer. Both worked reasonably well untill our water usage increased to the point that the softner would "run out" of soft water before a regeneration was due. The result was the hot water tanks was being refilled with very hard water on a regular basis. Time for a new softner and the Twintec S3 seemed like the best choice. The result have been fantastic, our water is constantly soft… Read Full Review
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“Maintenance Free ????”
Written on: 03/12/2016 by davewjwiles (1 review written)
If it's maintenance free Why have I got to pay £90 just to find out if it can be, water has almost stopped flowing through it, twin Tec want £90 just to have a look then it could be scraped, friends have had other makes a lot longer without any problems, right now No not impressed . … Read Full Review
Twintec's Response to davewjwiles's Review
Written on: 20/12/2016
Good Afternoon,
My name is Alisha and I am a member of the Customer Service Team at TwinTec. We are very sorry to hear that you are experiencing some problems with your water softener.
Our softener's do require little maintenance and do not need annual servicing. Unfortunately you have experienced a fault with your softener and this would require the attention of an engineer.
We would like to help you further in regards to this so please contact our Customer Service Department and one of our team will be happy to help you.
Kind Regards
Alisha
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22274095's Response to davewjwiles's Review
Written on: 22/04/2017
I have had a softener for 10 years now salt is being used excessively and water continue to run into the drain.
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“aquasoft installation”
Written on: 24/11/2016 by NathanialJordan (1 review written)
The work was done with the minimum of disruption to the day to day working of our household. The installers were polite and efficent with NO mess left when they had finished.The unit has performed efficently with no cause for concern by us.The only minor problem is the loading into the unit of the top-up blocks of salt when the red line shows as both of us are pensioners and dealing with large blocks of salt in a low restricted space is difficult… Read Full Review
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Top 5 Water Softeners
To calculate the top 5's we take the following factors into account:
• All the star ratings the company/product has received,
• The number of reviews
• How recent the reviews are
As rated by our community of reviewers
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Harvey Water Softeners
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JM Softeners Ltd - www.jmsofteners.co.uk
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Twintec's Comment
Written on: 21/12/2017
Good Morning,
My name is Charlotte and I work for the manufacturers of TwinTec.
We are very sorry to hear about your experience regarding drinking softened water and we would like to look into this further.
Please contact Harvey Water Softeners Customer Service Department and a member of our team will be happy to help you.
Kind Regards
Charlotte