After 18 months still working great and all my previous comments still apply. Have used only about half the salt blocks John Noakes of Thames Valley Softners had suggested we might use. Had a problem with the water tasting of salt after turning off the stop-cock to do some plumbing, but John told me to run the water for a minute or two and it was then back to normal. Great service.

The water softener is life changing, it is bloody amazing! My excema has disappeared, my skin is soft, I barely need much moisturiser. With softer skin, waxing my legs was easier, took less time and had about 50% less drag and resistance which is half the battle. I also used less wax and strips which will save money AND there was even less mess which is a pain to clear up afterwards. I need less hair products, feet which can be significantly drier than other parts of the body are less dry. Housework is a breeze, I feel like I am on roller skates when I do the housework. All cleaning products work amazingly well, dishes need less scrubbing. I went into WILKO and usually I would leave having spent £10 - 15 on cleaning products, well I ignored most things down the ailse because we no longer need them.

I purchased and moved into a Charles Church 6 bedroom home in December 2003.Over time I was getting tired of my appliances failing, irons every 9 months, kettles, dishwashers, washing machine, shower doors even a new boiler, all in 9 years! then one day a leaflet/flyer came through my door promoting water softeners. Being as cynical and sceptical as the next person I enquired into having a survey carried out. A gentleman from North East Water Softeners arrived, a pleasant enough chap with lots of information and water testers. I wasn't too shocked when he informed me that my water was as 'Hard as Mountain Goats Feet' and the tests confirmed it. I had seen all the lime deposits all over the house and was aware that it was basically killing my home and costing me a fortune in replacement appliances and fixtures etc. He was excellent, more of a Water Softener Broker to be quite honest,He offered me a range of softeners that wouldn't affect the Power Showers in the house. (We have 3 bathrooms) He advised on the initial and running costs of each system and their positive and negative traits.I made an informed decision and had the Twin Tec installed. Best thing that I have ever done and personally think it should have been installed when the house was built. Would have been more of an investment than fitted wardrobes that's for sure! The fitting fee is standard, he was here all day (nearly) and did an excellent tidy job, infact my wife didn't even know it had been installed. He has been out a couple of times since to 'tweak' the Twin Tecs to ensure it is running at there optimum level. Cannot fault the operation from start to finish, Kevin was/is pleasant, knowledgeable, professional and affable, and continues to provide an excellent after sales service which John Lewis would be proud of. My only regret is that I didn't get this installed when the house was built, it would have saved me a small fortune in appliance and fixture replacements. Its also an excellent selling feature for the house, its cleaner and there is no more hideous chalky lime deposits all over the place. Its a nice piece of kit, not obtrusive and fits neatly in the utility room. The salt tablets last about 4 weeks, so Value for Money? Definitely, Added Value? Yes, Regrets? Yes! Charles Church take note!

After suffering from psoriasis for over 45 yrs and serverley for the last 10 yrs I have had lots of hospital treatment and years of useing steroid creams. I had water softener fitted 6 months ago i have not used steriod or emollient cream for the last 3months.I would recomend a water softener to any one suffering from askin problem .I wish i discoverd it year ago.

North East Water Softeners installed our Twin-Tec 3 softener in January last year (York Area). The difference in the water has been amazing. I have never enjoyed a bath so much!. The texture of the water is so much better and our appliances are so much cleaner. We should have installed one years ago. I like the fact that no electricity is employed by the system which is quiet and efficient. The installation was very professionally handled by North East Water Softeners and I recommended them to 2 friends both of whom went ahead with an installation and they are equally delighted as I. A 10 year guarantee is a very good element of the package, and the product is neatly designed and fits well into any suitable space.

We have had the TwinTec for over 10 years and it has proved a success from day one. The simplicity and effectiveness is amazing. No electrics, just place the rock salt blocks in the container (easily accessible - just lift the lid) and you're off. But any item like this is only successful if the after sales service is reliable. In this respect, Softwater Services has come up trumps over the years - not that the water softener itself has had any defects. iIt is the regular supply of salt which makes all the difference - always reliable. I have just had several blocks delivered despite heavy snowfalls in weather which has closed down many means of transport - AND it was delivered two days earlier than expected. Ten out of ten to Softwater Services!

Bought in 2003 and still going strong (2012). Purchased when moved into new property from Kevin Goody, Hampshire mainly to extended the life of my household appliances and the added bonus is also less clening of sinks and shower screens. I didn't believe it would fit into such a small undersink area but it did. The plumbing is neat and the installation fast. I continue to order my salt also from Kevin Goody as his delivery service is super fast - ordered through email and delivered the same day.

We are still pleased with the TwinTec Water softener you arranged for us approx 5 years ago and your friendly plumber was brilliant leaving our cupboard under the sink tidy and to our surprise even more spacious, The cleaning in the kitchen and bathroom is much easier with no hard water marks. We also always get quick delivery of salt after ordering them from you, thanks, making the maintenance of our water softener so easy J Nobbs - Fleet

Had the twin tec softener fitted by Kevin from North East Water softeners who is a real professional. Initial site visit was so impressive with their house demo he offered. We wer pe sold after that and ordered the unit, after just a few days we could see a Massive difference to the quality of the water it felt so different. The bathrooms are so much easier to clean, al the appliances have no scum marks and the kettle is spotless. Hot drinks even taste better. The system runs maintenance free and the salt blocks are so simple to install very few weeks, these new systems are the way to go, auto regeneration just looks after itself. A fantastic product and service would certainly recommend to anyone in a hard water area. Mr Stevens.

We were very undecided about getting a water softener, I have had eczema all my life and wondered if this product would help. We first looked at a single unit supplied by our local plumber. Then we had TwinTec come to test our water and demonstrate sofenered water we were impressed. This double unit works continuesly,We had it istalled in the April. Over the next few weeks my skin lost its extream redness and dryness, I use far less conditioner and very little shampoo, washing up liqid also lasts for ages, the kettle does not scale up. All we do is top up the salt once a month, sometimes it lasts longer and that's it superb product. We have now moved and have taken it with us. I will not lie I still get the odd flare up but my skin has improved 90% . Very pleased with TwinTec, we also had a drinking tap installed and that is very good also, bottled water on tap. It's all win win. Sue and Alan Connor

by far the best softener on the market, would recommend it every time above all other non electric unit

I had one of these incredible little units installed soon after we moved into our new home, in a moderately hard water area, ten years ago. I knew from past experience that those white marks on taps, sinks and shower and everywhere touched by tap water, meant that the new shine would not last long and the value of our new house would suffer unless action was taken. So, after looking at the available options I was most impressed by TwinTec design and had one fitted very neatly and efficiently, by UK water Softeners. It's may not be the cheapest water softener around, but in my opinion it is easily the best. The fact that it actively monitors water usage before activating the refresh cycle, and uses water power rather than needing a separate electrical supply to drive timers and other complex (and breakable) parts, is quite brilliant. The TwinTec is also more compact and user friendly than most other water softeners. It takes up just a half size kitchen cupboard space, and block salt is very easily fed in when needed (about once a month in our case), it's far easier to store and less messy to fit than granular salt. Our unit has worked none stop and completely trouble free, for the past ten years now, making clean water fittings and almost zero maintenance something which we take very much for granted. The only associated item that has needed changing in that time, was a little drinking water tap that we had installed, which is independent of the softener and still uses untreated mains water. Being on hard water it is inclined to choke up and sometimes has to be de-scaled. A reminder of all the trouble the little TwinTec machine is constantly saving us elsewhere. My best investment ever.

We are so pleased with our Water Softener,purchased a year ago, being neat enough to fit under our sink and it certainly saves money on washing powders and white goods! Your service was excellent and it was nice to deal with someone with, not only a pleasing personality, but also very professional. The Plumber you arranged was excellent too and it's nice to have good customer service afterwards also, when we order our salt. We have spread the news that you come on good recommendation and hopefully you will gather more sales from this! Marion

My brother told me about TwinTec, since he had a water softener fitted in his house in Liphook and is a complete convert to softened water. He thought his came from a firm in Havant, but that was too far away. So I googled TwinTec and up came UK Water Softeners in local Frimley. A phone call later and Kevin Goody was round to look at my flat within a couple of hours. 30 minutes later we had done and dealt. That was Thursday and it was fitted at 9.am. the following Monday. In the meantime I had had a confirmatory letter saying when the system would be fitted. I cannot recommend the service I have had from Kevin highly enough. Most people who know me are aware that I am totally intolerant of inefficiency but this was the diametric opposite! I shall certainly let all my friends and acquaintances know of this very simple device. It may cost more but in my experience you get what you pay for in this life. What is more if you move you can take the unit with you, if you want! Donald, Weybridge