Shoe Dyeing Direct www.shoedyeingdirect.co.uk Reviews

Shoe Dyeing Direct www.shoedyeingdirect.co.uk
★★★★☆
4.4
88.0% of users recommend this
  • Value For Money

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“Fantastic service”

★★★★★

written by WiseJ on 28/05/2016

Unknowingly I bought non-dyeable satin shoes and sent them off to Shoe Dying Direct. They tried to dye them with the usual dye for satin shoes and then when they wouldn't take the dye they tried again with a different dye. This worked and I am thrilled they are a perfect match to the swatch of material I sent them, Thank you so much.

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“Looked lovly”

★★★★★

written by 422Reeves on 19/05/2016

Great service from this personnel business, who let us know that the shoes we sent would be diffuclt to dye, but still said they could do them. Then did a beatiful job

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“Excellent, prompt service”

★★★★★

written by Whittaker85 on 16/05/2016

I posted my shoes on 5th May and they were delivered to me today (14th May) - well inside the 10 day service that I went for. The colour is perfect, they look like new. The whole process of placing the order was really easy. There's nothing not to like! Thank you.

Shoedyeing's Comment

Written on: 17/05/2016

thank you so so much for taking the time to email we are very pleased that you are happy with your shoes.
Kind regards,
From the team at Shoe Dyeing Direct.

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“Little bridesmaid very happy”

★★★★★

written by MFM50 on 05/05/2016

6 days before my daughters wedding, my 4 year old granddaughter bridesmaids shoes arrived, they had been ordered 5 weeks previous, they had been dyed the wrong colour! It was Saturday before May Day, not knowing what to do, I sent an emai to the shop I had purchased them from & the company that dyed them but I then saw a website 'Shoe Dyeing Direct' so I thought I would send them an email as well. By Monday, a Bank Holiday, Shoe Dyeing Direct, had emailed asking for some more information and to phone them, which I did and it was the best decision ever. They told me to post the shoes to them the next day (Tuesday). The shoes arrived today (Thursday) the colour is perfect. I cannot thank Shoe Dyeing Direct enough, they kept me up to date and they are a pleasure to deal with. They made myself, my daughter & my granddaughter very very happy. If I had more daughters I would definitely know they would be my first call. The two other company's eventually emailed me on the Wednesday!!

Shoedyeing's Response to MFM50's Review

Written on: 17/05/2016

Thank you so much for your lovely review, we are glad that we could help you
to rescue your shoes! hope your day went well.
Kind regards,
Judy,
Shoe Dyeing direct.

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“Excellent service from start to finish.”

★★★★★

written by MarjorieJ on 30/04/2016

After many attempts to find shoes that I wanted dyed I found that by chance this dyeing company also sold satin shoes. The company was kind enough to send me three pairs on approval and one of them fit me better than any make I had tried to date. I returned them along with a swatch of the material for dyeing and they came back quicker than I anticipated and a perfect match. From start to finish the service has been terrific and I would highly recommend them.

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“Fantastic! ”

★★★★★

written by Dyequeen on 26/04/2016

I just wanted to say how fantastic this company was. Due to myself changing my wedding dress a month before the big day, that ment that I also needed to change my shoe colour from white to a light Ivory. They were extremely helpful as I explained my situation and they also got the shoes back to me with time to spare for my big day. The colouring was perfect it matched my dress perfectly. Thank you for all your help. I would definitely use this company again.

Shoedyeing's Response to Dyequeen's Review

Written on: 17/05/2016

Thank you so much for the lovely review, hope your day went well.
kind regards,
Judy,,
Shoe Dyeing Direct.

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“Leather shoes dyed to match Mother of the Bride dress”

★★★★★

written by JenniferShaffery on 05/04/2016

An excellent result! My leather peep-toe heels were dyed cornflower blue (originally sage green!)The colour match is perfect and the shoes are beautifully finished. I am very, very pleased and would recommend Shoe Dyeing Direct. Thank you!

Shoedyeing's Response to JenniferShaffery's Review

Written on: 06/04/2016

thank you so much for your review we are so glad that you are happy with them they were quite difficult to dye but we got there in the end! hope your day goes well.
Kind regards,
Jane,
Shoe Dyeing Direct.

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“Boots like new!!”

★★★★★

written by 87Sutherland on 04/04/2016

Sent off a pair of brown boots to be dyed black. Thrilled with the results- they are perfect! Postage and payment were very straightforward. Highly recommended.

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“Old green Reiss handbag looks like new”

★★★★★

written by edwinathreip on 04/04/2016

Received the bag this morning which looks amazing, thankyou very much! It’s like a new handbag.

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“Perfectly dyed shoes ”

★★★★★

written by Jessytamzin on 27/02/2016

The shoes arrived today,perfectly packed and perfectly dyed.c Couldn't be happier with them. Would recommend your service to anyone any day. Thank you for your patience and wonderful service.

Shoedyeing's Response to Jessytamzin's Review

Written on: 02/03/2016

thank you so much for the wonderful review i have passed this on.
hope the day goes well.

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“Fantastic service!”

★★★★★

written by 433Howell on 22/02/2016

An amazing, friendly and quality service, highly recommended!

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“Excellent service ...great result”

★★★★★

written by Cynthia332 on 06/02/2016

Sent some expensive green boots to be dyed black as I was no longer wearing them and thought they still had an useful life in a different colour.I wasn't sure how they would turn out as there are horn buttons on the sides and I wasn't sure how effective the dyeing would be in covering the original colour. I am absolutely delighted with the result and I am sure they will wear well and give me a great deal of pleasure and use.Received a touch up pot in case of future scuffs. Really pleased with the personal service and would highly recommend.

Shoedyeing's Comment

Written on: 02/03/2016

Thank you so much for your lovely review, I have passed this on to the staff member who dyed your boots, enjoy wearing them.
kind regards,
Jane. Shoe Dyeing Direct.

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“Fantastic service!”

★★★★★

written by Reuben71 on 03/02/2016

I had my wedding shoes dyed black and Shoe Dying Direct did an excellent job, keeping me updated all the way along about how the process was going and when I could expect them back.

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“satin shoes and leather bag dyed recently”

★★★★☆

written by wxSutherland162 on 15/01/2016

my daughter had her satin shoes and leather bag dyed by this company and she was thrilled with the result they were a very good match to the swatch we sent and they arrived right on time as promised.

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“Delighted with my red dance shoes! ”

★★★★★

written by Yvey on 13/01/2016

I wanted to dye a pair of satin dance shoes from a tan colour to red. I had already contacted another company that said they couldn't dye these shoes and so was delighted when this Shoe Dyeing Direct said they would be able to to. I found the service very helpful both in terms of email response and over the phone. Everything was explained clearly and I knew what to expect in terms of likely colour result, costs and timescale. I would also point out as expressed in other reviews that one needs to check information carefully about colour expectations, packaging and postage beforehand. I was delighted with the result on my shoes and the job was done well within the expected timescale. I would definitely recommend this company and its service!

Shoedyeing's Response to Yvey's Review

Written on: 14/01/2016

thank you so much for your lovely review, we do try and explain clearly any problems that might arise as we are very proud of our customer service and we
try to be hones in answering any queries customers might have.
Enjoy wearing your shoes!.
Kind regards,
Jane,
Shoe Dyeing Direct.

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“My hat was ruined”

★☆☆☆☆

written by Gibsonds355 on 13/12/2015

I sent my hat to be dyed and double boxed it to ensure it was safe. When the hat was returned it was only in the hat box with just brown paper wrapped around it. The box was damaged and so was the hat. Shoe dyeing direct would not compensate me and so I had to claim from parcel force. Unfortunately because shoedyeingdirect only take out the basic cover I only had £80 sent back to me. When I contacted shoedyeingdirect about this they basically said tough as I had not requested increased compensation. Most hats once you have paid the postage and dyeing costs will be well in excess of the £100 limit so I would strongly suggest if you are going to use this company then I would ask for extra cover. I feel very let down by this company as they were not interested at all, no customer service. The hat was for my daughter's wedding so I had to try and find a replacement. The hat did not look great after they had dyed it either.

Shoedyeing's Comment

Written on: 12/01/2016

We are very sorry that you were not happy with the service that you received from us,in our opinion the hat was adequately packed and the damage was caused
by parcel force which they admitted liability for, the return post was discussed with you and we told you that it would be returned by parcel force, you did not mention the value of the hat and enquire what the level of compensation was
and you told us afterwards that you had sent the hat by a specialist courier company we do not know why you did not have it returned the same way.
this is a rare occurrence and we do not usually have any problems sending items by parcel force and we are very sorry that this happened on this occasion. yours sincerely Ray, Shoe Dyeing Direct.

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“Wedding Shoes & Handbag”

★★★★★

written by paMeadows192 on 06/12/2015

The company was really helpful when contacted by phone and ensured I knew what to do and what to expect. My shoes and bag were returned within the promised timescales and had been expertly dyed. I was initially a little disappointed with the colour match but on closer inspection in differing light I can see that the colour is going to be the 'best fit' for all lights on the day. You do need to make sure that your items are packed properly and I would recommend sending by registered signed for post. Allow plenty of time for the process - dyes are hand mixed and it takes a while to get the shoes and bag returned. If you are having several items done DO send them all together as each batch of dye will be slightly different as it is mixed by hand and if it's your bridesmaids you don't want the shades to differ! I would certainly use Shoe Dyeing Direct again should the need arise!

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“mens shoes”

★★★★★

written by yiButcher311 on 28/11/2015

We sent a pair of men's leather shoes too be dyed a different colour. They were returned within two weeks and exactly matched the colour we requested. Can't praise this service highly enough! Their response was very helpful and his shoes are great... a favourite.

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“Simply the best!”

★★★★★

written by Issac306 on 16/11/2015

I am so pleased with my shoes! They look brilliant and I am so thrilled. Excellent service and arrived on the forecasted day.Many,Many thanks!

Shoedyeing's Comment

Written on: 27/11/2015

Thank you so much for your kind comments enjoy wearing them!
Kind regards,
Jane,
Shoe Dyeing Direct.

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“Mother of the bride shoes”

★★★★★

written by LeMant on 15/10/2015

After much searching (and lots of stressing) I was unable to find the perfect pair of shoes to go with my mother of the bride outfit for when my daughter gets married this weekend. Full of last minute panic,I found the perfect pair of shoes the weekend before the wedding......in ivory!!!!! My outfit is navy. In a sheer frenzy I telephoned around any places I could think of that offer a shoe dyeing service. A local bridal shop recommended Shoe Dying Direct, telling me of their amazing customer service so I just had to give them a go. I dropped off the shoes to their facilities and paid for their platinum service, I was assured that the shoes would be dyed straight away and with a next day delivery service I should see them delivered back to me in plenty of time for the wedding. The package arrived this morning, bare in mind I had only dropped them off two days ago. I opened the box.......they are absolutely amazing!!!! I really did breath a sigh of absolute relief. The quality of the dyeing is just brilliant, I sent a handbag with the shoes to colour match and they are exactly the right colour, I just couldn't have hoped for a better result. They truly were worth every single penny. I would like to say a huge, HUGE thank you to Shoe Dying Direct for your fantastic service. You have saved my life and I'll be one very happy and confident mother of the bride this weekend. Thank you so much :)!!!!

Shoedyeing's Response to LeMant's Review

Written on: 10/11/2015

thank you so much for your lovely comments, we did pull out all the stops for you!
so we are so glad that you are pleased with them, hope the day went well.
Kind regards,
Judy,
Shoe Dyeing Direct.

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Asked by sylvia59 on 4th February 2018 Report this content
I have a pair of Paradox London pink, Ivory satin shoes need dyeing, I have a Jaquevert Outfit, and handbag. My handbag is brand new but I have noticed it has a mark that runs down the middle of the front of my bag, not ink just a slight mark, the Colour is light neuteral. Could it be cleaned if so how much would it be for the shoes, and Handbag Dyed? The Handbag matches my outfit so need the shoes to match.

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