Focal Price www.focalprice.com

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Focal Price www.focalprice.com
★★★★☆
3.7
73.0% of users recommend this
Click here if this is your business
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Latest Reviews

“Good”

★★★★☆

written by osc.user on 14/05/2020

A very impressive range of accessories, would recommend

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“worst customer service, worst phono,dont buy anything”

★☆☆☆☆

written by superpely on 09/04/2015

After buy my new phone on this page and battery kept on going off very soon at third month my phone is unusable,the back part of it its burnt literaly,battery dies within half an hour and the phone goes off at the time the screen goes off. I texted to this page about it and the answer was buy new battery and that was all texted them again sent them videos of the problems and not having any answer yet. Will never buy anything from here.

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“Horrible Customer Service And False Advertising”

★☆☆☆☆

written by jicelle on 27/03/2015

Do not fall for the false advertising it says it has "sapphire glass! its NOT TRUE! Their description specifically says "Equipped with sapphire 2 lenses, high resistance to wear" . True Sapphire glass is suppose to protect from scratching and cracks. In addition because of the small size of a watch glass sapphire glass is extremely hard to crack. My watch cracked just from basic everyday use broke within 1 week of it being used. Customer service is horrible! The person in touch with me is absolutely st**!?!d. I got the watch late Jan, used it for a good week then it had scratch and cracked only form everyday use, so i emailed them early Feb they said they are on holiday and email after a week or so which i i did then they respond to me saying i had the watch too long, i told them thats not true and gave tehm the timeline. So CS comes back saying i should have used screen protector then gave me false hope of giving an exchange for the watch that i need to pay shipping to return i say ok i will pay shipping give me info how to do it. Then she comes back saying they dont hae the power to give refund i sai i dont need refund i need an exchange. She comes back saying they have no power to do that! they said it is just the item i received and it doesnt have functional failure! Again reiterated to them that there is functional failure. Se comes back saying sorry i cant return it its just the item you got. Ok so it measn its just the item i got meaning its a BAD item! Horible Horrible Service. Goodluck if you ended up talking to a meiqin.xiao , you will never get anywhere! I will NEVER BUY from this site again and will make sure i get this review into every blog an social networking sites. Also meiqin.xiao keeps on responding to my emails stupid things like i need a screen protector like for the celphone and i make suchj a big deal when i only spend $79 for it. What an idiot! I dont care if i only sopend $1 if you advertised your product having certain feature you have to make sure it really has that! No luck in resolving this i only get stupid response that i need screen protector. what a piece of crap!!

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“Avoid Focalprice!”

★☆☆☆☆

written by duKerr131 on 01/10/2014

Ordered a playstation 3 controller for my nephew.....3 weeks after order and 'shipment confirmation' nothing has arrived.....no response to emails so have no choice but to write off the money. It was only around £7 but if this company is doing this to thousands of people they are making an unknown amount. Please do not waste your money by ordering on this site

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“goods not received”

★☆☆☆☆

written by AbagailMcGraw on 24/08/2014

waited over a month but goods still not received! no response to emails no follow up and no one to contact to raise concerns/issues. DO NOT SHOP HERE!

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“Don't buy here.”

★☆☆☆☆

written by Melissah1947 on 19/08/2014

Be careful. I never received my order. They keep you on the line and treat you like a fool! Don't buy here, buy aliexpress, dealextreme,.....

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“Guys please don't buy aything from this store”

★☆☆☆☆

written by patsam1175 on 30/06/2014

Guys, Please be careful to buy anything from this seller as you won’t believe after 3 months I haven’t received my item and refund back from them till today. I have been using online website for consumer purchase last 10 year using EBAY, Ali express, China Buy, DHgate, Ever buying, tinydeal etc…but I never face such a worst purchase and ridiculous experience in my whole life. Just explain my story may be take time to read but I try to save your money as I have bough tablet with registered post on 4th April 2014 after not receiving item after 20 days I start asking regarding delivery status, they have provided tracking number, checked and contacted our local post office with this tracking number which is not valid in your country yes, correct tracking number provided by them totally rubbish and they keep going with this and waste my time. Then I have made RMA request (copy from website) RMA No.: RMA1404230092, Order ID: FPTZFEQG12NH Request Type: Request refund, SKU: CE0895P/1; Complaint Reason: Order Not Received, You started this RMA Request at 23/04/2014 17:43:39. After RMA request just keep going till today. Also in between I have contacted by email and finally I have also contacted another email address millions of times but helpless and feel like I am bagging to them for my money but they all are heartless. Also try to contact PayPal to not allow using their service and made complaint to them and still in contact with provide all information. Guys, you won’t believe it till today 28/06/2014 I am keep asking refund from this seller and finally decided to forgot my money and try my level best to help other people will not part of this kind of thing from this seller as we couldn’t not go to China and get money. Please check and compare price & review some of this websites before you buy from Focal price. everbuying.com, banggood.com, tinydeal.com, dinodirect.com, Finally, it’s your hard earned money and yours decision how to deal with them.Best of luck!!!! Cheers Sam

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“10 reasons to don´t buy in focalprice”

★☆☆☆☆

written by tqgux on 27/06/2014

I make a list of 10 reasons to don´t buy in focal price: 1 - The products don´t have quality. I receive a broken phone. 2 - The products take a lot of time to arrive (I am waiting by 3 months for a functional phone). 3 - If you have problems with the product, to have your money back have to send the item to china. Normal, but you have to pay 70% of sending cost, even if the fault is them. 4 - Focal price take a lot of time to respond too messages. 5 - They receive the money and only after this, say to you that don´t have the product in stock. 6 - The comments, rantings and videos don´t are real. I post a comment, rating and a video and don´t be aproved by them. They select the information that show in the website. 7 - The live chat don´t work. 8 - Most of the products they don´t have in stock and don´t ship in 3 days like say in the webite. 9 - Don´t meet the delivery deadlines. 10 - If your phone is broken, focalprice tell you to pay more for new one.

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“no afterbuying service”

★☆☆☆☆

written by veterez on 10/04/2014

on 1/14 i ordered a smartphone from focalprice . not my first order from this site,but this time,after a month the phone died.i contacted custemer service . they are playing around for the last 2 weeks with no solution!!! worse service ever!!!

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“My Landvo Smartphone works great”

★★★★☆

written by DJ_Stuart on 12/03/2014

I got my smartphone from this internet store. Prices was very good and the device works just fine, thought it is No Name.

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“I purchased a sports camera for my bike from Focal...”

★★★★☆

written by mike75 on 05/03/2014

I purchased a sports camera for my bike from Focal Price. It was a shot in the dark, because I had never heard of the camera's name before, but it was very cheap. I am very happy that i bought, because it works fine and both the video and pictures look great.

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“Never Received My Order”

★☆☆☆☆

written by jogoliveira on 05/02/2014

On August 29, 2013. I Ordered one watch, model AL111 and never received. The order number is FPTWR00000G0. I DO NOT RECOMMEND THIS STORE!

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“They are deceitful and send you much lower spec products.”

★☆☆☆☆

written by empower on 21/01/2014

I bought the GD IPPO Y88 tablet, but got a tablet with lower specifications instead. The website said it is dual core 1.5Ghz. I got dual core 1032 Mhz. They advertised rear camera 1.3 mega pixel. I got rear camera 0.3 mega pixels. Instead of Screen Resolution 1024 x 600, I got 800 x 430. The tablet ended up being more expensive than the UK (for the specifications I received) Also, the tablet's ac adapter stopped working within a month and I am using a friend's charger. The tablet's battery is failing and lasts only 10 minutes after a full charge, and that is after 38 days of use!!! I wasted £40 and they are not responding to my emails. Please do not buy from them, there is no warranty on goods from China and you end up paying more. They lie and send you much lower specification products than they advertise making them more expensive than UK retailers.

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“They need a better organizing”

★★★☆☆

written by lamb75 on 09/01/2014

I order a tablet from them and they wrote on the site that they send it from 03 - 23/12 free express shipping. When i make my order i send them a message that asked how many days is that free express shipping and they answered me in some hours that they dont know something about that offer. I was upset and i told them to cancel my order and take me my money back. They responsed almost immediately and they told me ok and after 3 days they gave me my money back.them

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“I think they can improve.”

★★★☆☆

written by kawaz750 on 21/11/2013

I deal with these guys for about a year now, i have 100 order placed on them and all where shipped out, some of them not immediately since sometimes products are out of stock, lately their stock report is totaly untrusted, also they dont honor their warranty when it comes to faulty products, either they ask you to send the product back which has a great cost or they ask you to repair it to a local shop and they refund you 20-25% at most, finally they ask you to keep the product for souvenir :) and they ask you to pay 30% of the price again to ship a new one.

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“color fits me well”

★★★★☆

written by tabloird on 14/11/2013

The price is cheap and the delivery is quick. When I contacted customer service, they were able to answer my questions quickly. So far, I am satisfied with the site. And I am happy with the phone.Ordered a white one, and fits me well.

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“Horrible Service and Fake Reviews”

★☆☆☆☆

written by elkhus on 04/11/2013

The review is all fake, only good review get posted. Try a bad review it will get rejected. Search for bad review, you will not find any haha. I had 3 reviews all 2 are good and 1 bad, gues wich review get rejected? They promised me a $20 coupon and refund. the refund i got but the coupon not. I have been calling, e-mailing, chatting, RMA requesting and all other options but no results for 3 weeks and counting. I do like the cheap stuff and free shipping but after all this I will not buy there any more! there are 2 similar websites I buy my stuff from there now! don't let them fool you!

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“Focalprice does not return my money on RMA request”

★☆☆☆☆

written by michaelki on 31/10/2013

I bought 2 smartphones on Focalprice site at end of April. I did not get the delivery. From End of May I’m trying to get my money back. Focalprice promise me to refund all the money until Aug 15, but it is still not refunded. It is end of October now!!! Just don’t by anything from Focalprice! You was warned about!!!

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“adventures with focalprice”

★★★☆☆

written by on 21/10/2013

I bought a tablet All Fine fine view. After 2 weeks has crashed. Focalprice staff very helpful kept me stories about three months, telling me to try to fix it, which was not possible. After this period they told me that I can only provide 30% of the product as it has been 3 months. So be careful not happened to me.

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“Comprei pouco, mas fiquei surpreso com a loja, é...”

★★★★☆

written by vbatu on 15/10/2013

Das poucas vezes que comprei na Focalprice, não tenho o que reclamar, podem ter certeza que agora sou um cliente assíduo.

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