ICE Plc Reviews - www.iceplc.com

★★★★★
4.6 / 5
91% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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★★★★★

“Excellent exchange rate, best on the web by a long...”

Written on: 17/12/2010 by Willimac (1 review written)

Excellent exchange rate, best on the web by a long way, very easy web site to use, secure transaction requires the creation of an account which is verified by email and although this takes an extra minute on the first visit, it ensures a simple log in procedure for the next time. Delivered next day by Special delivery as promised despite the weather/travel chaos. Totally recommend… Read Full Review

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★☆☆☆☆

“Not impressed at all with this company. As i have...”

Written on: 25/11/2010

Not impressed at all with this company. As i have never used them before i was quite nervous about transferring money over but after reading reviews i felt confident in ordering my foreign currency with them.

First of all, as soon as i created the bank transfer to ICE, my bank account was suspended. My bank called me next day to confirm it was me making the transaction. I then created the bank transfer again as my bank didn't put it through. I never received any confirmation of the… Read Full Review

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★★★★★

“Required Thai Baht for sudden Trip to Thailand....”

Written on: 13/11/2010 by Richoak (1 review written)

Required Thai Baht for sudden Trip to Thailand. Checked out rates and in past used bank or airport collection. Ice rates much better than Bank or others I compared. Ordered by telephone Friday 11.00am using debit card and was told that my bank charged small fee.(£2.50, If I had more time for bank transfer online no fee). Paid £0.99p extra for Sat delivery as I was leaving the next Tuesday and did not want to be panicking on the Monday if there was a delivery problem.
Once order placed received… Read Full Review

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★☆☆☆☆

“Tried to buy Euros from ICE. System slow. When entered...”

Written on: 23/08/2010

Tried to buy Euros from ICE. System slow. When entered details for payment nothing worked re taking money. Entered all details again and screen came up saying payment being taken but wait for email with confirmation code before clearing basket. No email. Phoned company who, after lengthy wait, said they had computer problems but I could cancel via "view basket". Tried to cancel transaction but when I pressed "view basket" transaction went to zero. Phoned again and eventually told by… Read Full Review

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★★★★★

“Best of the best. Best rate of them all, delivery next...”

Written on: 21/08/2010

Best of the best. Best rate of them all, delivery next day, FREE, no problems at all and no charges.
I have used them 3 times so far this year (last time yesterday - delivered today, saturday at no cost to me)and in my opinion they are faultless.
P Curtis, Peterborough… Read Full Review

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★★★★★

“Ordered by 10am for the Egyptian Pound and received by...”

Written on: 18/08/2010

Ordered by 10am for the Egyptian Pound and received by special delivery the next working day. Would definitely use them again and would recommend them to a friend… Read Full Review

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★★★★★

“brilliant, oredered before 3pm on the monday euro's...”

Written on: 13/07/2010

brilliant, oredered before 3pm on the monday euro's received the next day recorded delivery very good service would definatly use them again and reccomend them to friends… Read Full Review

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★★★★★

“If you can get to Ice at Waterloo, print off their...”

Written on: 02/07/2010

If you can get to Ice at Waterloo, print off their voucher before going and present it at the kiosk. You will not get a better rate anyhere in London. They are polite and give you the exact amout of Euros for the money you want to change (they do not need to round it up or down). Excellant and would not go anywhere else to exchange money… Read Full Review

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★★★★★

“Ordered my US dollars on Saturday and paid by bank...”

Written on: 16/06/2010

Ordered my US dollars on Saturday and paid by bank transfer (using Faster Payments). Money dispatched the next working day (Monday) and delivered Tuesday. Great rate of exchange, no hassle with the bank transfer, clear instructions given. Quick and easy, I'll be using them again… Read Full Review

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★★★★★

“Ordered yesterday afternoon, received 0730 this...”

Written on: 19/05/2010 by Ocelot2010 (1 review written)

Ordered yesterday afternoon, received 0730 this morning. Fantastic service and a great rate of exchange… Read Full Review

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★★★★★

“Excellent, good exchange rate and money delivered...”

Written on: 13/04/2010

Excellent, good exchange rate and money delivered promptly.

I would definitely recommend… Read Full Review

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★★★★★

“Superb online Travel Money service. Exchange rates...”

Written on: 30/01/2010

Superb online Travel Money service. Exchange rates were easily the best available for next day delivery and the money arrived quicker than expected. A breath of fresh air to deal with and their staff even check to make sure your order has been delivered. Will be using time and time again. ICE - well done for a smashing product!!… Read Full Review

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