written by Nick113 on 22/03/2023
22 days since ordering, order still not received. Ordered YSL sunglasses March 1th to Poland. They were shipped out from UK, shipping may take like few days, expected to get it between 5-7 March cause it was a birthday gift. Its 22 March and im still waiting for a delivery :)
written by Stevenbarrett on 21/03/2023
Really good service and quite easy for this old bloke to navigate. Pricing is very competitive and the product perfect Couldn’t fault it in any way. My wife was recommended by our son who bought a pair, she did followed by me. My wife had also had an existing pair from another supplier re-lensed by this Company. So yes highly recommend and we will use again and again
written by Dawsondb452 on 17/03/2023
I finally bought Cartier sunglasses I’ve been wanting for a while from Pretavoir. Price and quick shipment was amazing, I worried about ordering something this much from another country online but they came through perfect and quick. I’ll definitely come back again.
written by Angela2023 on 14/03/2023
My experience was the best I have had in a long time. I had to reach out to customer a couple of times with questions before I placed my order and my questions were answered promptly. The best part is the price, I saved over $300 with purchase from Pretavoir than my local Optical store. I received my glasses with 5 days of placing my order. I am so excited how smooth the whole process went. I will definitely recommend Pretavior to my friends.
written by 408Gleason on 12/03/2023
I recently ordered my Rayban sunglasses and could not have been more pleased with them. The fir was perfect, the colour exactly as described and the mat frame met all my expectations. They were ordered with ease from what is clearly, a very professional organisation. The glasses arrived promptly, in quality packaging and even included a card/envelope; a nice finishing touch. Many Thanks for the whole experience,
written by DawnCarter on 10/03/2023
Ordered sunglasses which arrived in plenty of time and were immaculately packaged. A box inside a box, beautifully wrapped in tissue paper and complete with care instructions. It felt like a very special delivery thanks to the care that is put into the packaging. Thank you.
written by AlanJordan234 on 08/03/2023
Very pleased with my purchase. Prescription is good, glasses were much cheaper than buying from the designer and then adding in the Rx later. This was a much better option and received in about 2 weeks (I’m located in USA). Very pleased and would order from again.
written by Rawan on 04/03/2023
I have ordered many glasses from this site, and I really liked them all. Hope you keep your services and prices the way they are or better.
written by clairestapleton96 on 03/03/2023
The ordering process and actual frames are great but the lenses I received are really poor. The glare and reflection on the ones I received are terrible. I rang the customer service team to see if there was anything that could be done and I was told to send my glasses back for inspection. I have no problem with this but I asked if I would be sent any glasses as a replacement while mine were inspected and fixed and I was told no. I cannot send back my glasses without having a replacement pair as I am unable to see without them (obviously). I asked to speak to a manager and the phone was put down on me.
written by DavidSimmo on 15/02/2023
Picked up a replacement pair of Gucci specs (after my dog literally ate my last pair). Service was efficient. Cost was competitive versus other online vendors. Quality of the product is perfect. Will use again.
written by mxHanley346 on 15/02/2023
Highly recommend using Pret a Voir. Their product range is immense so you'll have lots of fun deciding what to buy. The delivery service is werll communicated and only takes a couple of days so you'll by styled in no time at all.
written by Bonniekidd9 on 10/02/2023
I had never used Pretavoir before, and just came across them online. I found the glasses. Easy process uploading my prescription and very quick delivery. Great customer service. Have recommended to friends and I will definitely be back again.
written by styrmandtobbe on 08/02/2023
Bought a pair of AO sunglasses, but needed them to be sent at a later date, as I was not at home to receive the package. Pretavoir responded very fast that they had no problem with that, and they gave me updates when the package was made ready and when it was sent. I am very happy with both the product, but also with Pretavoir's excellemt service.
written by mkDavidson432 on 08/02/2023
Seamless purchase. Quick delivery. Fantastic selection of products too. Thank you
written by WayneGrant on 06/02/2023
Ray Ban Wayfarer Originals ordered in the sale at a great price. Black, polarized, love them. Fast delivery, Will definitely order from Pretavoir again. Excellent customer service.
written by BrianaFord283 on 06/02/2023
My frames & lenses arrived swiftly but there was an issue with the lenses. It was not Pretavoir’s fault (I had been given incorrect information from my optician for my prescription). Pretavoir solved the issue swiftly and went above and beyond to sort the issue out for me. I would 100% use them again and have no worries at all ordering lenses online from them again.
written by Jdilli on 06/02/2023
Great experience…love the frames I chose and it was easy to enter all my details and info. Swift responses and super quick delivery. Very pleased and reassured. Will order future pairs for sure.
written by AbdullahLashram on 03/02/2023
As expected, great glasses and nice service.
written by Louiseg123456 on 02/02/2023
Great service, item I ordered were not in stock, but had a quick email explaining this. I was happy to wait, they communicated really.
written by Rachaele494 on 31/01/2023
This e-shop is absolutely amazing - from the wide range to service they provide. Any communication with them is prompt and with focus on customer’s needs, so I can definitely recommend. Their glasses are superb quality and re-lensing is top - I did both sunglasses and dioptric glasses and it was worth every penny, the glasses are just top notch - it’s great value for money and quality is superb.
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As rated by our community of reviewers
Seanmccauley's Response to clairestapleton96's Review
Written on: 05/03/2023
Thanks for your review. We are now in touch with you and of course want to resolve these issues for you.