written by Jamie2901 on 16/04/2024
My instructor was very professional, friendly and knowledgeable. His explanations and guidance were very clear and easy to follow. I couldn't have asked for a better teacher.
written by davidcrozier2004 on 15/04/2024
Excellent driving instructor, always patient and good at keeping you calm under pressure. Passed my test today with him.
written by ELR89 on 10/04/2024
Initial instructor was rude and verbally abusive. Never ever known anything like it. She destroyed my sons confidence and would smirk, laugh and shout. When he got the confidence to challenge her appropriately about it, she stated that he just irritated her. She taught him nothing either, just left him to figure it out. He was transfered to another instructor, which by the way you can't do at your own request if you book the so called fast track courses. That instructor didn't have availability for his test date but yet he had to still use up hours with her. Then finally he was put with a make instructor that had availability. This guy was amazing! However, my son ended up paying for 3 instructions to assess his driving, which is hours wasted out of proper lessons... 6 hours in total. When a complaint was put in about the initial instructor, it turns out that they are self employed so it is them that respond to the complaint and them that decide if to refund you...NOT the company. So despite the instructor admitting she had shouted, she had stated that he irritated her etc, she refused to refund and that was the end of the case. Disgusted...and I would advise NEVER EVER to use this company. There are strict rules on what you can and can't do as the student but no oversight or consequence as the instructor.
Written on: 17/04/2024
Hi , thanks for your review. We take all feedback seriously at PNG. I am unable to locate an account on your name alone. Please could you drop me an email with your details to enable me to investigate the issue as this is not what we expect from instructors and we have yet to receive any communication regarding your instructor or experience.
Looking forward to hearing from you soon,
Team PNG
written by sarah_de on 08/04/2024
passed first time with a lovely instructor very clear really built my confidence
written by DamianBreen145 on 08/04/2024
He is easy to talk to and a great instructor. He is very thorough and helps you to learn and perfect your driving
written by CantuItalianga487 on 31/03/2024
I booked and pre paid for a two hour driving lesson and the driver instructor did not show up. I’ve requested for a refund as my time and money has been wasted. Very unprofessional. I do not recommend this company. Avoid at all cost.
written by ztNolan209 on 28/03/2024
Amazing instructor, really really great communication skills, would definitely recommend to nee drivers especially those who are less confident and my confidence was really really low to begin with however it has now MASSIVELY improved. Can’t thank my instructor enough. Good in terms of availability, really convenient to book in for lessons.
written by Davecoogan91 on 26/03/2024
I would highly recommend to anyone who is interested in learning to drive. My instructor was fantastic, calm and the perfect level of professional and friendly. I was made to feel comfortable and confident from the get go. There are no complaints about the service I can think of. An all round perfect experience and one I'll never forget
written by Lilliegraham06 on 23/03/2024
I was given amazing support throughout my driving experience and learning how to safely drive would recommended 100%
written by Guoda on 21/03/2024
Learning to drive was such a pleasure! She always made sure I was comfortable, our lessons were fun, and really helped me to build my confidence. She always put me at ease and helped me to overcome my driving anxiety. I was a complete beginner when I started the lessons, and I managed to pass first time today!! Thanks so so much and I will miss our lessons!
written by DoaaFouda on 18/03/2024
I can’t thank my instructor enough for their patience and expertise throughout my driving lessons. Their guidance not only helped me pass my test from first time but also made me a confident and responsible driver. Forever grateful!
written by Maxbrown on 18/03/2024
She is a brilliant instructor who helped me overcome my nerves with driving , especially in test conditions I would recommend her to new drivers especially those who are nervous about starting
written by GCrozier on 06/03/2024
Driving Lesson with extra passenger on board! He is a very friendly and personable driving instructor. He puts my child at ease always which is not easy when he is sometimes non verbal. He was professional at all times. No chatting to me as the extra passenger, unless to discuss the lesson and give me as a mum tips on how to drive with him on lessons in our car. He is very knowledgeable and helped with the many questions I had as it is different now from when i learned to drive many years ago. He has a Great sense of humour ???? and a calming presence when teaching and I know he will get him the result he is hoping for.
written by megd97982 on 04/03/2024
My instructor, Hamza, was amazing. He helped me improve very quickly, feeling comfortable with new routes for the test. There was endless support and he would always try to rearrange things if I needed or help me find lessons quickly to fit in my schedule. Can not recommend him enough! He always replied very quickly to my messages and although I am very happy I passed, I will miss the chats :)
written by Jonnyridley on 04/03/2024
I passed within 2 months, he is very easy going and you will learn very quick from starting your engine to accomplishing those manoeuvres
written by Hayleydee1234 on 02/03/2024
I would advise anyone to go with him he is the best instructor I’ve had by far.. he believed in me and helped me understand everything I didn’t understand helped me feel confident and get through my test with only 2 minors!! He is a great instructor and is worth the wait Thankyou so much pass and go for putting me with such a good teacher I’m truly grateful ☺️
written by niahiggins on 22/02/2024
My driving instructor was always helpful and supportive and had flexible hours, and helped me to pass first time. I had a great experience, highly recommend!
written by Sheraz7786 on 20/02/2024
Just passed My test after only 5 hours of learning he's absolutely amazing instructor who always stays calm and patient can't highly recommend him enough
written by Sheraz78638 on 20/02/2024
He's a fantastic instructor really calm would highly recommend and passed my test within 5 hours so happy
written by HeidyNorth95 on 19/02/2024
My instructor has been absolutely brilliant from literally just starting and stopping the car to getting to the manouveres , i am over the moon with my pass on my test but gutted i wont get my weekly rant with my instructor. She has honestly been the best throughout all my nervousness behind the wheel to just listening to home life too very easy to talk to and more like your friend than an instructor, i cant thank you enough!!
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We will email your when your answer is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
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As rated by our community of reviewers
By Pass N Go Driving School Ltd
Written on: 17/04/2024
Hi, thanks for the great review and feedback for your instructor. Happy driving. Team PNG.