Optyk Rozmus Contact Lenses www.optykrozmus.co.uk

Optyk Rozmus Contact Lenses www.optykrozmus.co.uk
★★★★☆
4.0
80.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Optyk Rozmus Contact Lenses www.optykrozmus.co.uk - Ask a question now

Media Gallery for Optyk Rozmus Contact Lenses www.optykrozmus.co.uk

Refine your search

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

“Poor service ”

★★☆☆☆

written by 68Hagan on 08/10/2015

I ordered contacts on September 24th and today is October 6th and I still haven't received my contact lenses it shouldn't take two weeks to get to me even if you are out of the country will not be ordering from here again

Customer Services's Comment

Written on: 09/10/2015

Dear 68Hagan
Where are you from? We always openly and honestly inform our customers about shipping times, they are also stated in our Delivery and Returns section on our website. It takes approximately 5-7 working days for parcels shipped to UK and around 10-15 working days for orders shipped to USA as our warehouse is based in Poland. If there are bigger delays we always try to sort things out by either complaining to postal services and refunding the customer or resending the parcel. I'm sure we can solve your issue in a satisfactory way if you contact us.
Kind regards
Customer Service

Reply to this comment
Was this review helpful? 0 0

“Fantastic”

★★★★★

written by qtGutierrez27 on 12/09/2015

I have been using optyc rozmus contact lenses for about 3 years. I love it! I recommend to everybody who wants to have beautiful, qualified lenses.the price is also nice. Thanks Optyc Rozmus!

Was this review helpful? 0 0

“Extremely fast delivery! Lenses are great!!”

★★★★★

written by nancyskoblinski on 12/08/2015

I thought for sure my lenses would take a long time to come in but they were delivered in a week. They look amazing! I cant wait to wear them out. I will definitely be ordering from this company again!

Was this review helpful? 0 0

“Awesome company and great customer service reps.”

★★★★★

written by Imperial99 on 28/07/2015

I have ordered a lot from this company. I absolutely love them. I recently had an issue with my local post office, they lost my package. There was one rep the handled the situation with care from beginning to end. I am so impressed on how this agent took time everyday to resolve my issue and locate my package. A lot may say that they were only doing their job, but it was far more than that. My problem was with the USPS but I never had to deal with them thanks to the person I dealt with . I love you guys. Keep up the great work and outstanding customer service. Thanks again for all that you did to help me. I will most definitely recommend friends and family to make purchases from you all.

Was this review helpful? 0 0

“Efficient, Fast Service”

★★★★☆

written by Barnesaw112 on 24/07/2015

I have bought several times from Optyk Rozmus and their products always arrive on time and as described. Their website is easy to navigate and payment processing is handled very efficiently. I have been pleaed with their overall service - would recommend.

Was this review helpful? 0 0

“Best Shop Ever !”

★★★★★

written by springgirl on 04/07/2015

I got 12 pairs of lenses from this shop and it never let me down ! Amazing lenses, really friendly and helpful staff and excellent delivery ! Usually it comes to me in a week or even faster ! Definitely my favorite contact lenses shops with the best staff that can work ! Thank You so much for everything.

Was this review helpful? 0 0

“taking business elsewhere ”

★☆☆☆☆

written by Rogerskh171 on 18/03/2015

placed an order on a friday ,discovered i had ordered wrong item asked optykrozmus to fix it before it ships , was advised they couldn't as of monday am ". item is paid for and i will take my business elsewhere .

Was this review helpful? 0 0

“My Order is STILL "Pending"”

★☆☆☆☆

written by Sherwoodnp5 on 11/03/2015

Well, I ordered my contacts 7 days ago, and my order is STILL pending! So much for being shipped the same day or the next work day! 7 whole days and still not shipped, and I've been waiting 3 days for a single email back from the company! Personally, I see this as a trap, and I have a feeling I never will receive my product, and they've already taken my money! Unless something DRASTIC changes, I will NOT be shopping here again!

Customer Services's Comment

Written on: 18/03/2015

I'm sorry about the situation. Our orders are usually shipped on the date of the order or the following day. In the case of the above order, the time had to be extended, for the reasons of which the customer was notified in the email from us. We try to answer questions and requests from our customers as quickly as possible, but we do not always manage to respond immediately.

Reply to this comment
Was this review helpful? 0 0

“Best selection around”

★★★★★

written by NikoHolmes on 24/02/2015

By far the best supplier for contact lenses, and I've tried a few!! Website is easy to use, ordering is simple and re-ordering takes less than a minute thanks to the ability to use PayPal. The prices are the best around too; often beating the competition by quiet a good percentage. They have all types of contacts available and various pack sizes for convenience and I have yet to find any other site that can beat them! I have recommended Optyk Rozmis to a few of my friends who have all been satisfied with their orders.

Was this review helpful? 0 0

“Revert please do-great price- delivered fast”

★★★★★

written by Spearsco1974 on 16/02/2015

I was apprehensive at first as I had never heard of them but after reading reviews and doing some investigation I took a gamble and it paid off. I was very pleased with the price the product and the service. Some may want the product the next day and moan about that but the way I see it it was fast enough delivery at a great price for a great product plus i have just bought again and this time I even had money off for liking them on Facebook, what more can I ask. Recommended definitely.

Was this review helpful? 0 0

“I am 100% satisfied with Optyk Rozmus Contact Lenses'...”

★★★★★

written by odMerritt436 on 02/02/2015

I am 100% satisfied with Optyk Rozmus Contact Lenses' service. The product also deserves to be praised. Thanks a lot.

Was this review helpful? 0 0

“I tried the rest and picked the best”

★★★★★

written by MylaGreer488 on 03/01/2015

so easy to order goods....plenty of choice...fast service....everything you could require.....passes recommendation on to family member who was so pleased at ease of ordering and exceptional value for money.

Was this review helpful? 0 0

“Excellent service and prices. My only grump is the...”

★★★★★

written by on 05/11/2014

Excellent service and prices. My only grump is the excessive charge of £3.99 for processing card payment

Was this review helpful? 0 0

“Contact lens at a great price”

★★★★★

written by DavidofAbingdon on 04/11/2014

I always seem to get a good price especially compared to the high street. Continous wear contacts are life changing with their ease of use and getting a years supply by post is so easy. You need to allow some time for delivery but this is not a spur of the moment purchase. The website is easy to use and the order process is simple. I have recommended Optyk Rozmus to several friends.

Was this review helpful? 0 0

“Excellent contacts and service”

★★★★★

written by Ewing232 on 24/10/2014

I ordered zombie contacts with a power for halloween. The contacts are very comfortable and I love the effect they give. The pictures on the website are a very accurate rendition of the actual contacts you recieve. Shipping was very fast, I ordered the contacts on Monday and they reached me on Friday. Customer service offered a large amount of communication. Will definitely order from them again!

Was this review helpful? 0 0

“No problems! US Customer”

★★★★★

written by aligirl123 on 16/10/2014

So far so good. No problems. Shipped to me here in the USA took about 8 days or so. Items came packaged. A little dent in lens box, not a big deal since the lenses themselves were fine - so I might suggest a better material or small box to ship to overseas customers. Everything was fine and I will order again without hesitation.

Was this review helpful? 0 0

“awsome service, wouldn't use any other company! !”

★★★★★

written by on 14/10/2014

I was very impressed by how swift and personal each email was, whatever my query it was always answered within two hours! My contacts are now on their way and in light that I am so impressed by the service I have recommended my friends try it! They have now placed orders for contacts.

Was this review helpful? 0 0

“Wonderful customer service, terrific products!”

★★★★★

written by Blakeng236 on 13/10/2014

I love this company. I live in the United States, and trust this company for excellent service and competitive prices over any other. Thank you! Despite being in Poland, I still consistently receive my orders in a reasonable time.

Was this review helpful? 0 0

“Best and Easiest way to order awesome contacts!!!”

★★★★★

written by MMullis on 27/09/2014

I was worried at first about ordering contacts online, but this company is awesome and surpassed any and all of my expectations!! I have and will continue to recommend them to everyone I know who wear contacts and even for those who are willing to try. The prices and varieties of brands and colors are incomparable. Keep up the great work Optyk Rozmus and you will have a customer in me for life!!

Was this review helpful? 0 0

“Best contact lens provider on the net !”

★★★★★

written by bakitwo on 14/09/2014

I was angry, because my provider changed delivery policy and went immediately googling,... looking for a good known product(from Bausch&Lomb), it was easy in the world of contact lenses - within an hour od searching and comparing I have found Optyk Rozmus from UK to suite my expectations: good price and delivery to EU country. I think within 95% probability they are the best of all. With a specially reduced price they are over 50% lower than my local shop and 19% lower in price&shipping than my actual/now ex- provider. Keep going Optyk Rozmus!!!!!!

Was this review helpful? 0 0

Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer

Our helpful community of likeminded people will be happy to answer any questions that you have.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

overview