GoldCar Rental Reviews - www.goldcar.es

★☆☆☆☆
1.2 / 5
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★☆☆☆☆

“Ordered a small car, and was given a large one. They...”

Written on: 15/04/2010

Ordered a small car, and was given a large one. They charged me 90 Euros for fuel even though i only needed the car for short journeys. I returned it with over half a tank. We even wasted our time trying to use the excess fuel. A total rip-off. However i didnt book through Goldcar! I used a companycalled Auto-Europe and they sub let, so i didnt know about Goldcar until i had paid… Read Full Review

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★☆☆☆☆

“Avoid this company, this is practically a scam...”

Written on: 06/04/2010

Avoid this company, this is practically a scam charging inflated fuel and insurance prices… Read Full Review

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★☆☆☆☆

“I booked 7 days car hire through Travel Supermarket...”

Written on: 22/03/2010

I booked 7 days car hire through Travel Supermarket with Goldcar as they had the cheapest quote.
Arrived at Malaga aiport on the Saturday evening and had to wait in a 3 hour long queue to pick up car, with no apology for the wait.
They then proceeded to charge an extra 35 euros for insurance, 66 euros for petrol (it was a 1.25 litre Fiesta!), 56 euros for a (broken) GPS amd 17.5 euros for an additional driver.
Avoid this company at all costs, they may seem cheap but they load hidden costs on… Read Full Review

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★☆☆☆☆

“Watch this lot, the quoted price is reasonable,...”

Written on: 22/03/2010

Watch this lot, the quoted price is reasonable, however when you collect your vehicle they immediately charge you £65 for your petrol, regardless of the fact it costs £30 to fill up, this is none negotiable as they won't allow you to return the vehicle filled with petrol. They also tell you that the insurance you've paid for is worth having so they want another £30 and it's £3 a day for a broken down child seat. So the initial price was £49 but it was really 49+65+18+30 anyway the new total was… Read Full Review

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★☆☆☆☆

“ booked car through uk agent and when we recieved our...”

Written on: 19/03/2010

booked car through uk agent and when we recieved our voucher found out we had been booked with GOLDCAR. We had used GOLDCAR last year and we were not very pleased as we were charged 50% more for our fuel and took out extra insurance and on a four week rental this turned out to be quite a lot. Unable to change companies we were stuck with GOLDCAR again, same thing extra 50% for fuel the extra insurance total 117.00 euros.This company is in my opinion is a ripe off and should be avoided at all… Read Full Review

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★☆☆☆☆

“Was charged 71 euros for fuel although official write...”

Written on: 14/03/2010

Was charged 71 euros for fuel although official write up states takes £32.Entered on paperwork as 51 euros fuel and 20 euros diesel.When I quiered this on return , DOYOUSPAIN said the fuel should be 40 to 50 euros.The car hire price had gone up from 45 euros the year before to 68 also… Read Full Review

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★☆☆☆☆

“This company totaly ripps you off. they charge a full...”

Written on: 10/03/2010

This company totaly ripps you off. they charge a full tank of gas on return. For a 45 litre tank (diesel) they charged me ' 89,-
Customer service is only by email and they only send automated mail back and never reply your question.

DON'T GO THERE!!!!… Read Full Review

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★☆☆☆☆

“Car collected Alicante airport, initial handover poor,...”

Written on: 07/03/2010

Car collected Alicante airport, initial handover poor, car in poor condition and dents and scratches to bodywork pointed out to member of staff who simply confirmed that they were aware of the condition of this car. Having no luggage, did not have need to use boot - next day noted parcel shelf damaged and unusable but considered company aware of condition of car. Returning car to Alicante airport keys handed direct to member of staff but no comment made by him regarding the parcel shelf. Upon… Read Full Review

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★☆☆☆☆

“We were forced to purchase a full tank of fuel even...”

Written on: 20/02/2010

We were forced to purchase a full tank of fuel even though we intended to only travel less than 40-70km, this practce should be illegal. We traveled the same trip a week b4 and in comparison saved 50 euro by NOT booking in advance, BEWARE of this firm, the low prices are SLIGHT OF HAND, trickery… Read Full Review

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★★☆☆☆

“Collection at Goldcar, Alicante airport was very...”

Written on: 08/02/2010

Collection at Goldcar, Alicante airport was very efficent and prompt, i was quoted 66.99 euros for the hire on the internet, which soon escalated to 171.99 euros when insurance,diesel model fuel and 16% I.V.A. was added, the receptionist told me to bring the car back as empty as possible as no refund was given on fuel returned in the car, i used only half a tank , so had to leave,32 euro,s worth of fuel in the car, a nice profit for the company.
When i got to the car on collection,there was… Read Full Review

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★☆☆☆☆

“Goldcar thoroughly deserve the many poor reviews they...”

Written on: 18/01/2010

Goldcar thoroughly deserve the many poor reviews they are getting.
Yes, the fuel charge is a rip-off. So is charging extra for a diesel car, whether you requested it or not.
I changed the car they allocated twice, as there were warning messages on the car dashboard (faulty brakes), not to mention missing hubcaps, dents and scratches. Clearly cars are not checked before each rental.
I later discovered that they charged my credit card twice (I will generously assume human error although this… Read Full Review

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★☆☆☆☆

“RIP OFF MERCHANTS..AVOID AT ALL COSTS!!Booked rental...”

Written on: 15/01/2010

RIP OFF MERCHANTS..AVOID AT ALL COSTS!!Booked rental for 10 days through Easycar. Paid for zero risk option on insurance. Upon collection of keys we were told that we needed to purchase additional insurance but we refused, stating that we had already purchased zero option with Easycar. We were given the keys and collected vehicle from parking lot with no checks by any staff.....car was covered in dents, the seatbelt was broken and the radio didn't work. Upon return, again no checks conducted… Read Full Review

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★☆☆☆☆

“I booked a car through carhiremarket.com, with...”

Written on: 03/01/2010 by Batesfamily (1 review written)

I booked a car through carhiremarket.com, with Goldcar. My flight into Malaga was delayed due to snow and on arrival I found that Goldcar had locked up and gone home, leaving 5 couples without a vehicle. All of us had to take a car from another supplier which cost '98 more than the one we had booked, but we had little choices. All of the other car hire companies had waited for the flight to arrive, it was only Goldcar who went home. I would never use them again, nor would I recommend anyone… Read Full Review

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★☆☆☆☆

“I booked a Goldcar rental through carhiremarket.com...”

Written on: 30/12/2009 by crips (1 review written)

I booked a Goldcar rental through carhiremarket.com and it all seemed OK however, as with others, I was faced with having to pay an extortionate amount for fuel ('65 for a C2) which, for one week, would be impossible to use so they got a double bonus of 'company' fuel pricing plus the half tank free! courtesy of the unsuspecting clients. Also they have a 'company' rate for credit cards rate of exchange plus their 2% so all in all they know how to fleece you when you are at your weakest i.e. -… Read Full Review

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★☆☆☆☆

“Seems everyone is having the same problem with...”

Written on: 11/12/2009

Seems everyone is having the same problem with Goldcar. We were charged 1.40 euros per litre of fuel, when the price at the airport was 1.07 euros. When we collected the car we were told not to fill it up with fuel when we returned it. When I sent an e-mail to Goldcar querying the cost of the fuel they said the price we were charged included up to 15 euros for them to fill it up.
We booked this company through Carjet and I have written to them with my grievance. Neither company shopuld be… Read Full Review

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★☆☆☆☆

“Goldcar overcharged for fuel and added an additional...”

Written on: 01/12/2009

Goldcar overcharged for fuel and added an additional re-fuel surcharge. Intending to fight through the courts.

Legal redress see:

The policy could fall foul of the Unfair Contract Terms Directive ("UCT"). UCT considers unfair a contractual term which has not been individually negotiated and causes detriment to the consumer.

The Unfair Commercial Practices Directive ("UCP") requires that traders
live up to the standards of professional diligence in their behaviour. Further, UCP requires… Read Full Review

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★☆☆☆☆

“They are a RIP OFF! I have been hiring cars for 20...”

Written on: 25/11/2009

They are a RIP OFF! I have been hiring cars for 20 years and always buy an annual extra insurance for £65.00 There optional extra insurance cost '35 for one week. When I told them about my own insurance and showed them the document they insisted that I had to have theirs or I couldn't take the car. also they charged '58 for a full tank of petrol which would have cost no more than '45 at a filling station. Furthermore they said that I had to return it with an empty tank. This is virtually… Read Full Review

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★☆☆☆☆

“They gave us an old Fiesta diesel with lots of dents...”

Written on: 21/11/2009

They gave us an old Fiesta diesel with lots of dents and scratches with 30,000 on the clock.They charged us an extra 20 Euros because it was diesel and 56 Euros for a full tank which would have cost 40 Euros max. The insurance only covers damage to the body and we had to pay an extra 30 Euros in case a window would get smashed (as happened to a friend).
There are better and cheaper hire car companies,get one where you have to return the car full not empty - this was a rip off… Read Full Review

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★☆☆☆☆

“We hired a 7 seater for 3 days from alicante on 26th...”

Written on: 20/11/2009

We hired a 7 seater for 3 days from alicante on 26th Oct 09. We had to wait for the vehicle and when we drove off we had trouble with the first gear. We continued to our destination and still experienced the same problems. We had the vehicle less than 24 hours when we dropped my daughters off at a hotel which was up a hill - the car made an awful noise trying to get up the hill and smoke billowed out of the engine - we jumped out and a passer by checked the oil sump and there was not a scrap… Read Full Review

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★☆☆☆☆

“We returned the car on the date and time which we had...”

Written on: 09/11/2009 by stacks (1 review written)

We returned the car on the date and time which we had booked and paid. On returning home,our credit card had been debited for an extra day. Despite phone calls, sending proof of flights etc., they will not repay us for what was obviously a simple clerical error on their part. AVOID THEM AT ALL COSTS… Read Full Review

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