GoldCar Rental Reviews - www.goldcar.es

★☆☆☆☆
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★☆☆☆☆

“As with everyone els on this board I got stung. Used...”

Written on: 29/05/2010

As with everyone els on this board I got stung. Used Argus Car Hire as the agent and they came up with Goldcar as the cheapest. Waited 90 mins to get the car, was charged 80 euros plus 14euros for the diesel (didn't even want a diesel) for a citroen berlingo (probably the worst car in the world), chose not to take the extra 35euro insurance upgrade which seemed to really annoy the guy behind the desk. I have nothing good to say about this company. Will go back to using… Read Full Review

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★☆☆☆☆

“Rented a car in Palma de Mallorca in April. They...”

Written on: 25/05/2010

Rented a car in Palma de Mallorca in April. They charged 74 euro for a tank of fuel in a fiesta !!! When looking at the contract they had 2 charges put on it. 1. Fuel ('60) and 2. Diesel ('14). When I asked why it was split I was told that because I took a diesel car I was charged an upgrade of '2 per day. So as Diesel is 7% cheaper than petrol I got screwed. Not only that I, they did not tell me when collecting the car that I was charged extra. I also had to return with an empty tank. How… Read Full Review

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★☆☆☆☆

“On Friday, 30th April we picked up our car from...”

Written on: 21/05/2010

On Friday, 30th April we picked up our car from Goldcar based in San Javier Airport, this was booked via the internet through AmigoAutos agents. The booking was for 9 days in total. We paid in full for the car hire and 74 euros for a full tank of diesal. We had only been in Spain for two hours and received a distressed call from our daughter informing us our home address in the UK had been burgled and she had walked in on them. Can I just mention, we have car hire at least 7 times per year… Read Full Review

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★☆☆☆☆

“Be carreful! Never rent a car from GOLDCAR. I booked a...”

Written on: 18/05/2010 by norulakp (1 review written)

Be carreful! Never rent a car from GOLDCAR. I booked a car on internet. The price was 77 eur. They told me, If I return full car, they will fefund me to my bank account 7/8 of tank level. At return I filled up the car, but they didnt refund me nothing. So I paid for rent a Ford Fiesta for 3 days 207 eur. Never more!!!… Read Full Review

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★☆☆☆☆

“We hired a car through Easycar and found that they...”

Written on: 11/05/2010

We hired a car through Easycar and found that they used Goldcar as their agent. Despite purchasing the zero risk option through easycar we were told on arrival that this was not sufficient cover and we had to pay an additional 30 Euro for our 3 day stay. In addition we were charged 76 Euro for a tank of fuel but told it would be refunded based on useage on our return. We only drove from Palma to Port Soller and back so used very little fuel. On arrival we were dismissed by an agent, the car… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COST!!! ”

Written on: 09/05/2010

AVOID AT ALL COST!!!
If this is not illegal it is a near to borderline you can get!
I would imagine ALL their customers must come through booking/travel agencies.
We book through a reputable booking agency w/o extras which in Alicante normally means:
Full tank of petrol (to be returned full)
Basic Insurance Cover (not glass and tires and only for one driver).
GOLDCAR:
FORCED to PAY OVERPRICE for full tank of petrol (+'55)
NO Liability Insurance - (the included "insurance" is breakdown… Read Full Review

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★☆☆☆☆

“I just returned from Mallorca after renting through...”

Written on: 01/05/2010

I just returned from Mallorca after renting through Goldcar. After reading comments on this site, the night before I called carhire3000 and asked to change supplier only to be told that I couldn't. So I arrived in Palma prepared, was charged '2 per day for a diesel car and '60 for fuel for a small car. This was after waiting in the line for 1.5 hours at 11.30pm. I then came up with a brainwave. I reckon I had been overcharged by about '30 so the last day before I left I found a lovely wall in a… Read Full Review

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Chapmanpg's Comment

Written on: 09/05/2010

I found this review very helpful because...it has forwarned me - I was booked via an agent with this company and I managed to just cancel before leaving the UK thanks

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★☆☆☆☆

“Joined a queue for Goldcars at Malaga airport which...”

Written on: 24/04/2010

Joined a queue for Goldcars at Malaga airport which took nearly one and a half hours to get to the front of. From the back we could see that much animated conversation was taking place between the desk clerk and each customer. When we did reach the front we found that this was because they were demanding 66 euros for a full tank of fuel and then 30 euros for insurance against accident recovery - the vehicle was covered only for break down recovery. In the event of not coughing this up they… Read Full Review

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★☆☆☆☆

“Ordered a small car, and was given a large one. They...”

Written on: 15/04/2010

Ordered a small car, and was given a large one. They charged me 90 Euros for fuel even though i only needed the car for short journeys. I returned it with over half a tank. We even wasted our time trying to use the excess fuel. A total rip-off. However i didnt book through Goldcar! I used a companycalled Auto-Europe and they sub let, so i didnt know about Goldcar until i had paid… Read Full Review

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★☆☆☆☆

“Avoid this company, this is practically a scam...”

Written on: 06/04/2010

Avoid this company, this is practically a scam charging inflated fuel and insurance prices… Read Full Review

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★☆☆☆☆

“I booked 7 days car hire through Travel Supermarket...”

Written on: 22/03/2010

I booked 7 days car hire through Travel Supermarket with Goldcar as they had the cheapest quote.
Arrived at Malaga aiport on the Saturday evening and had to wait in a 3 hour long queue to pick up car, with no apology for the wait.
They then proceeded to charge an extra 35 euros for insurance, 66 euros for petrol (it was a 1.25 litre Fiesta!), 56 euros for a (broken) GPS amd 17.5 euros for an additional driver.
Avoid this company at all costs, they may seem cheap but they load hidden costs on… Read Full Review

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★☆☆☆☆

“Watch this lot, the quoted price is reasonable,...”

Written on: 22/03/2010

Watch this lot, the quoted price is reasonable, however when you collect your vehicle they immediately charge you £65 for your petrol, regardless of the fact it costs £30 to fill up, this is none negotiable as they won't allow you to return the vehicle filled with petrol. They also tell you that the insurance you've paid for is worth having so they want another £30 and it's £3 a day for a broken down child seat. So the initial price was £49 but it was really 49+65+18+30 anyway the new total was… Read Full Review

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★☆☆☆☆

“ booked car through uk agent and when we recieved our...”

Written on: 19/03/2010

booked car through uk agent and when we recieved our voucher found out we had been booked with GOLDCAR. We had used GOLDCAR last year and we were not very pleased as we were charged 50% more for our fuel and took out extra insurance and on a four week rental this turned out to be quite a lot. Unable to change companies we were stuck with GOLDCAR again, same thing extra 50% for fuel the extra insurance total 117.00 euros.This company is in my opinion is a ripe off and should be avoided at all… Read Full Review

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★☆☆☆☆

“Was charged 71 euros for fuel although official write...”

Written on: 14/03/2010

Was charged 71 euros for fuel although official write up states takes £32.Entered on paperwork as 51 euros fuel and 20 euros diesel.When I quiered this on return , DOYOUSPAIN said the fuel should be 40 to 50 euros.The car hire price had gone up from 45 euros the year before to 68 also… Read Full Review

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★☆☆☆☆

“This company totaly ripps you off. they charge a full...”

Written on: 10/03/2010

This company totaly ripps you off. they charge a full tank of gas on return. For a 45 litre tank (diesel) they charged me ' 89,-
Customer service is only by email and they only send automated mail back and never reply your question.

DON'T GO THERE!!!!… Read Full Review

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★☆☆☆☆

“Car collected Alicante airport, initial handover poor,...”

Written on: 07/03/2010

Car collected Alicante airport, initial handover poor, car in poor condition and dents and scratches to bodywork pointed out to member of staff who simply confirmed that they were aware of the condition of this car. Having no luggage, did not have need to use boot - next day noted parcel shelf damaged and unusable but considered company aware of condition of car. Returning car to Alicante airport keys handed direct to member of staff but no comment made by him regarding the parcel shelf. Upon… Read Full Review

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★☆☆☆☆

“We were forced to purchase a full tank of fuel even...”

Written on: 20/02/2010

We were forced to purchase a full tank of fuel even though we intended to only travel less than 40-70km, this practce should be illegal. We traveled the same trip a week b4 and in comparison saved 50 euro by NOT booking in advance, BEWARE of this firm, the low prices are SLIGHT OF HAND, trickery… Read Full Review

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★★☆☆☆

“Collection at Goldcar, Alicante airport was very...”

Written on: 08/02/2010

Collection at Goldcar, Alicante airport was very efficent and prompt, i was quoted 66.99 euros for the hire on the internet, which soon escalated to 171.99 euros when insurance,diesel model fuel and 16% I.V.A. was added, the receptionist told me to bring the car back as empty as possible as no refund was given on fuel returned in the car, i used only half a tank , so had to leave,32 euro,s worth of fuel in the car, a nice profit for the company.
When i got to the car on collection,there was… Read Full Review

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★☆☆☆☆

“Goldcar thoroughly deserve the many poor reviews they...”

Written on: 18/01/2010

Goldcar thoroughly deserve the many poor reviews they are getting.
Yes, the fuel charge is a rip-off. So is charging extra for a diesel car, whether you requested it or not.
I changed the car they allocated twice, as there were warning messages on the car dashboard (faulty brakes), not to mention missing hubcaps, dents and scratches. Clearly cars are not checked before each rental.
I later discovered that they charged my credit card twice (I will generously assume human error although this… Read Full Review

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★☆☆☆☆

“RIP OFF MERCHANTS..AVOID AT ALL COSTS!!Booked rental...”

Written on: 15/01/2010

RIP OFF MERCHANTS..AVOID AT ALL COSTS!!Booked rental for 10 days through Easycar. Paid for zero risk option on insurance. Upon collection of keys we were told that we needed to purchase additional insurance but we refused, stating that we had already purchased zero option with Easycar. We were given the keys and collected vehicle from parking lot with no checks by any staff.....car was covered in dents, the seatbelt was broken and the radio didn't work. Upon return, again no checks conducted… Read Full Review

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