CR Smith Double Glazing Reviews - www.crsmith.co.uk

★★★★☆
4.4 / 5
91% of users recommend this
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CR Smith Double Glazing www.crsmith.co.uk

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★★★★★

“Really happy with the quality of windows the design of...”

Written on: 28/03/2017 by SharonPadilla (1 review written)

Really happy with the quality of windows the design of our stained glass windows was first class and the installation was excellent… Read Full Review

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★★★★★

“Beautiful”

Written on: 28/03/2017 by Carsonhs126 (1 review written)

I am absolutely delighted with my new windows. I chose the oak pvc as my old windows were timber. I wanted to make sure that what I was buying had good energy ratings to keep my heating bills down as well as looking good. The day I had them fitted was really cold but the workmen did a great job to keep the house warm and cleaned everything up as though they hadn't even been here. My house now looks stunning both inside and out. This was a great choice and even better than I had hoped it would… Read Full Review

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★☆☆☆☆

“SHOCKING ”

Written on: 28/03/2017 by jenniferc84 (1 review written)

Avoid CR Smith at all costs! Highly overpriced and the service is awful! 1st door arrived cracked!! No noticed until frame was in. 2nd door 2weeks later arrived.. after a short few days struggle to lock.. after another few days won't lock AT ALL. I have been in touch with managers and complaints for weeks! Joiner's don't show up in times given .. intact luck if they turn up at all! After several complaints the MANAGER booked to come see me. HE DISNT SHOW UP EITHER! Issues are still on going and… Read Full Review

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★☆☆☆☆

“RIP OFF ”

Written on: 28/03/2017 by Cox1975 (1 review written)

Cr smith have ripped me off wrecked my house and reffered me to their legal team plus sending conflicting emails to finance company and different ones to myself i would avoid them product is not for purpose either waiting on my meeting with daily record also… Read Full Review

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★★★★☆

“Good but pricey”

Written on: 22/03/2017 by AndrewJIrene (1 review written)

The ordering, paying and installation was simple and we were delighted with the complete job. We did however spend probably twice as much as we wanted to… Read Full Review

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★☆☆☆☆

“Rubbish company”

Written on: 20/03/2017 by Rocco145 (1 review written)

I have made appointment for the first time and thinking that this is a good company. They were not arrived on time and phone to me to reschedule and again I made another time. Same thing happened. Again I made another appointment and not came up. Again same thing happened. I think they are not putting customer first and waste customer's time. I would not recommend this company… Read Full Review

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★☆☆☆☆

“Awful unorganised shambles of a cop at. Faulty products ”

Written on: 18/03/2017 by EvanFinnegan3 (1 review written)

After spending £80k with CRSMITH , out cosrrvatory lead about 16 times and damaged the oak in the conservatory. Crsmith did nothing, just kept sending there hand men out which were hopeless. Our windows are faulty and they tryed stating a "animal has been picking at the windows " , they come up with any exacuse to refuse the company having to repair any fault. It's a company that will take your money and not bother with you afterwards The manner is which they conduct business is awful, I… Read Full Review

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★★★★☆

“Windows, Doors and french doors fitted with no issues”

Written on: 16/03/2017 by kevsam3108 (1 review written)

In November, my husband and I decided to look into getting new windows and doors. Cannot fault the service we got from sales through to installation… Read Full Review

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★★★★☆

“Great secure windows. ”

Written on: 14/03/2017 by GeorgeF65 (1 review written)

We had all our old double glazing replaced in December 2016 and we are very happy with the glazing quality. The guys were very efficient and clean working. There was no mess left behind. This is the second set of CR Smith windows we have installed the first set were in our last house and we were very happy with them also. I do have some issues with the finish of the surrounds though. There are some pencil markings still visible through the varnished finish. There some rough edges on the wood… Read Full Review

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★★★★☆

“Door”

Written on: 13/03/2017 by Erickh251 (1 review written)

Door fitting went well next day had a problem door wouldn't lock took 6 hrs to get fixed hinges not tightened right door dropped apart from that all fine… Read Full Review

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★★★☆☆

“Poor customer service”

Written on: 09/03/2017

Delighted with our new patio door, installed on 18February. However installers used the wrong wood fir surround and we are having great difficulty in getting them to set a date to change it. That to me is not good customer service! It is now 7th March and I can't get my curtains and blinds up… Read Full Review

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★★★★★

“Great Value Service”

Written on: 22/02/2017 by iiGorman1987 (1 review written)

What a difference to receive a prompt and quality service from a company who actually care about their customers. Having recently cancelled another order with a rival company after being let down on numerous occasions it is extremely refreshing to work with CR smith - professional, prompt and good value for money… Read Full Review

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★★★★★

“customer service”

Written on: 21/02/2017 by jqMorales1989 (1 review written)

excellent customer service from start to completion and would highly recommend… Read Full Review

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★☆☆☆☆

“Biggest regret i have made ”

Written on: 21/02/2017 by Hughes151 (1 review written)

ruined my windows cant get noting right months of back and fourth with work men trying to put things right and its just getting worse by the minute… Read Full Review

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★☆☆☆☆

“Don't give them your details”

Written on: 13/02/2017 by Rihanna157 (1 review written)

They have never done any work for us but we did contact them for a quote. Bad mistake. They phone my mobile at least three times a week trying to sell something. Asked them to stop and have complained to ICO and trading standards. but they just keep phoning. Have managed to block their number on my phone now. but still the don't get the message… Read Full Review

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★★★★☆

“Quality of Service and Workmanship”

Written on: 09/02/2017 by 296O'Connell (1 review written)

The quality of the installation and workmanship was of a high standard from beginning to the completion of the works.The programming of the installation was flexible and was arranged to suit my needs, with changes instigated by myself. Found the business side of the business to be very good and I alwas dealt with polite and well qualified staff. Overall I was pleased from start to finish of the works However, I would have liked the option of triple glazing… Read Full Review

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★★★★☆

“Good product good price”

Written on: 08/02/2017 by AndresLamb167 (1 review written)

Booked 3 quotes but after meeting the rep from CR Smith and agreeing a price decided to go with them and cancel other 2 quotes. Planning stage went well and agreed installation dates were brought forward so that suited too. On the day the workmen were friendly, helpful and very professional. Only one problem was that one of the outside window sills had been cut too short so had to arrange for another visit to rectify problem, the repair was completed and the finished result was very… Read Full Review

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★★★★★

“Great Customer Care Service”

Written on: 31/01/2017 by Meadjk353 (1 review written)

From their initial rep at the CR Smith stand to the men who installed the windows the service was first class. All members of the team were helpful and explained in detail what would happen. The fitters were knowledgeable and ensure that the place was tidy before leaving… Read Full Review

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★★★★☆

“Installation”

Written on: 29/01/2017 by 136MacKenzie (1 review written)

Very happy with the installation of the French doors… Read Full Review

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★★★★★

“Super service all the way.”

Written on: 28/01/2017 by helen2016176 (1 review written)

The Rep and surveyor were a pleasure to do business with as were the installers who did an excellent job. Thoroughly recommended… Read Full Review

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