written by Puddin2016 on 26/04/2016
Found the things i wanted on the website, couldn't but them from there because their checkout kept saying item could not be shipped outside of the uk when im in the north of the UK, so i called them where it cost me another 2 pound, and when it got here it was missing a cloth that was supposed to come with the cleaner i brought.
written by EliseCormier1953 on 14/04/2016
Ordered 2 records, and within a day and a half they had arrived, I received an email that my order was to be processed, that it had been processed and that my order was inbound. Extremely impressed. Thank you HTFR
written by Kmk1975 on 09/04/2016
First time I've used HTFR and would use again. Was efficient and easy to use. Great service all round and delighted to now own this 12# single Ive wanted for so long Thank u
written by JamyaFischer396 on 01/04/2016
On this occasion htfr had got the a game, good phone service after problem with Internet log in, he was very helpful, and knowledgable , would deffo use again, especially as I needed the tunes in a hurty
written by ElizaGustafson on 21/03/2016
HTFR emailed me to say that an item on my wish list from 5+ years ago was now available. Played the sample on the website and still wanted it so placed an order. Record arrived safe and sound within the delivery period so, overall I'm a happy bunny. Thanks
written by danicalvo-westcott on 20/03/2016
Very good team and very helpful, I bought a bargain vinyl bucket for £40.00 with 100 random vinyls, when it arrived it was missing 9 and I contacted them direct and the next day they were replaced the next day. I was very happy with the level of service and the the level of communication, the website was very easy to use and I was very happy with the what I received. To Sum Up, great company, great team and great products
written by stueknuckles on 13/03/2016
Well I must say I am absolutely astonised that a once massive outfit like htfr would stoop so low as to sell records with stickers on the cover saying PROMO ONLY NOT FOR RESALE and a htfr sticker stuck over it.Charging me for something that your not supposed to sell is shocking I'm sure the people at NUKLEUZ would not be to happy to find there dj promos being sold by a business for financial gain.I used to be on mailing lists and know how hard it is to get on them as a dj of 20 plus years now I find this a disgrace.
written by Motor900 on 13/03/2016
Record was in my wish list for 3 years when I received mail saying they had now got one in stock. Instantly bought it and arrived only a few days later. Had to clean it but other than that very happy. Will definitely use again and would recommend to anyone.
written by Tobin411 on 11/03/2016
The record that was sent was a different version to the one advertised. Would be better for them to be more specific about items they are selling
written by CelesteMolloy on 08/03/2016
I've used HTFR a few times now with no problems, the delivery is always quick and well packaged. I had to return one record as it wasnt the one i ordered but the email replies were quick as was the refund. Will use again, cheers
written by JamarionSkinner on 27/02/2016
Not even what I wanted i won't be using again you advertise cd's and send rubbish instead of what I ordered
written by growbag100 on 24/02/2016
I could not log on to the htfr website in order to purchase an item so I contacted them directly. I spoke to a very helpful person about my order and within 5 minutes it was done. No fuss just a professional service. True to his word my delivery arrived the very next day securely packaged.
written by McClanahangw4 on 23/02/2016
excelent service and the 12" was mint condition and very rare! all good!
written by hcs1200 on 17/02/2016
Htfr provide an excellent service and great delivery time, the only improvement I would make would be to the website in providing a sound sample for every record in their listings.
written by Miller497 on 08/02/2016
Quick shipping but got sent a different vinyl to the one I ordered. I emailed about a return but a member of staff stopped emailing me back. It's disappointing as I haven't had any problems with htfr in the past.
written by xsTaylor169 on 26/01/2016
Ordered my dance music CD and received email updates keeping me posted. Arrived 3 days after ordering and was in perfect condition - one very satisfied customer. Excellent service, quick and efficient. delighted and would definitely use again.
written by TiffanyDonnelly on 18/01/2016
Despite 2 messages asking for specific details concerning the condition of the vinyl, all I got was a 'SHOULD BE VG++' response to my second request ignoring my particular enquiries. How hard is it to dig the record out and give an honest reply? It's my own fault, I bought it on impulse as it's a rare vinyl and was very disappointed. Incredibly dirty record that needed a good long soak to remove the dust and grease but the final result was still what I would only grade as GOOD, which in Record Collector terms means knackered!
written by Isiahc462 on 17/01/2016
The website was easy to view, and navigate to what you needed to find. The service I received was excellent, the 12" arrived quicker than I had expected it to. The packaging was very strong and my order arrived in superb condition as it was clearly advertised as. I would highly recommend HTFR to family and friends and would use them again.
written by KaleighBroussard330 on 29/12/2015
Great service excellent communication and will always dispatch quickly would recommend to everyone
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